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1
What lessons from across the world
can be transferred to North African
shale development?
Mark	
  Linder	
  
Bell	
  Po/nger	
  Unconven4onal	
  Prac4ce	
  
North	
  Africa	
  Oil	
  &	
  Gas	
  Summit	
  
December	
  8,	
  2014	
  
2
"Be	
  as	
  you	
  wish	
  to	
  appear”	
  
	
  
Socrates	
  
3
Unconventionals present a truly great
opportunity - a globalising phenomenon
The USA is a proof point that while technical
and commercial barriers are significant, they
can be overcome
The UK and Europe is a reminder that the
political and social response will ultimately
dictate whether the resource can be exploited
4
There is opportunity in North & South Africa
There is an important economic agenda - self-
determination - energy, power, jobs, etc
But International NGOs can and will rally
objectors. Some of their appeals are based on
misinformation and fear
No one has done unconventional development
without controversy
5
USA UK
Alignment of interests √ X
Public trust in environment regulator √ X
Public sector experience √ X
Being real about the scale √ X
Supply chain √ X
Socio-political environment of the USA -
hard to match
6
Five issues you can expect, and what to do
about them
7
1. What’s the point? Making it real matters
more than making friends
•  Energy literacy is low – don’t assume people understand
•  Locals live there -- some people always resist change
•  Your best demonstration is a flowing well, and a “smooth
ride” operationally
•  Do a lot of listening and educating... remember only
when locals start to believe you understand will they
start to listen to you
•  Establish a cadence and stick to it if possible
8
Na2onally	
  –	
  “energy	
  
self-­‐sufficiency”	
  
●  Why	
  domes4c	
  energy	
  
maLers	
  
●  How	
  regula4on	
  
mi4gates	
  risk	
  
●  Poten4al	
  benefits	
  
Interna2onally	
  –	
  “a	
  
posi2ve	
  investment	
  
reputa2on”	
  
●  Consistency	
  
●  Integrity	
  
●  Skillbase	
  
Locally	
  –	
  “low	
  
impact”	
  
●  Operator	
  rela4onship,	
  
liaison	
  and	
  input	
  
●  Risk	
  management	
  
●  Opera4ons	
  
●  Projects	
  and	
  benefits	
  
What “makes it real” differs
2
1
2
3
9
2. Environment at the beginning, not the end
•  Projects cannot seem to view
environmental impact as an
afterthought
•  EIA’s are a great engagement
tool when done proactively...
•  It is social impact, not just
environmental impact
•  Pick assessment topics that
matter to the community, get
the community involved
Typical local issues
•Transport
•Noise
•Water Resources
•Induced Seismicity
•Resources and Waste
•Air Quality
•Landscape and Visual Impact
•Lighting
•Ecology
•Hydrogeology and Ground Gas
•Community and Socio-economics
•Land Use
•Archaeology and Cultural Heritage
•Greenhouse Gas Emissions
10
3. Proper public engagement
“Engage before you create”
•  Assume you will get a lot of attention - local groups,
international NGOs
•  International NGOs have ability to hijack the local
benefits/ narrative
•  Engage early and often; remind of the purpose...why is
this good for the country, the locality
•  Say what you’ll do; do what you say
•  Put your own team out there - enjoy the contact
11
The way to do it right: Mozambique LNG
“Identify key projects
that can benefit from
the use of gas made
available to the
domestic market at a price that
promotes industrialisation and
economic transformation and achieves
forward linkages”
12
There are many ways to engage communities
Consultation Activity Value-add
Information day events Bring independent experts
Engagement with key bodies Quarterly, with monthly updates
Workshop events, local meetings Be on the agenda
Community Liaison Group Meetings are key to identify tension points
Dedicated phone line Must have
Newsletter Distribute monthly
Brochures They DO get read
Animations and computer generated images Not expensive, works well
Community mapping Allows community feedback
Physical models 3D printing - people have no idea about area
Website Make sure it is informative
13
But also need to engage informally
Informal Activity Value-add
Local projects, sponsorships Creates involvement
Show up in town Makes you approachable
Is there a local restaurant? Use it
Is there a local cafe or pub? Meet local
people there
You are seen publicly to engage
Local school or university - talks, projects Academic involvement
Domicile people locally
Local marketplace - have a table Informal Q&A - you are visible
14
4. What’s best is not always what’s asked
for
•  People want disclosure – But actually it’s more important
to use and communicate about the processes and
technology
•  There is a temptation to “agree” with demands for
more and more monitoring and disclosure, produces
very little value
•  Educate your regulators - it’s all about cement,
controlling kicks, better packers, better containment
•  Disclosure = information/ Transparency = decision-
making
15
Opponent groups are catalysed by strong
personalities
...”Opposition”
may be a world-view
Challenge is to find an
opponent who will allow
constructive engagement
16
5.  Educate about production delivery
•  Stand up for producing gas or oil, not just exploration
•  People have no way to understand industrial processes
they haven’t experienced, especially one that behaves
like a moving construction site
•  Do NOT assume regulators and decision-makers
understand scaling or the economics!
17
Scale is the opportunity
UK example
•  50 year, £100B investment project
•  Can think through infrastructure, compressor stations,
how to plan for lower impact
•  Thousands and thousands of skilled jobs, plus taxes,
benefits etc
•  Opportunity to be a skills hub
18
The “EMPPATHY” Doctrine
Expectation Management – It’s about commercial flow -
put the environmental process in the lead; say what you’ll
do; do what you say
Peace Process - don’t hide from opponents, rebut mis-
information. There will those who fight endlessly – get
used to it
Actions - stay away from warm words - do something NOW
to improve the community
Transparency - explain how you make decisions
Human - Go “outside the fence”, take calls, be there
You - Your message: This is not about us: it’s about YOU,
and your energy and economy
19
Bell Pottinger experience
For over two decades, Bell Pottinger has reduced risk for “big project”
investors by creating alignment with key stakeholders.
What we do
•  Strategic communications methods (1st and 3rd party) to create the
right mood, the right engagement
•  We serve clients from centres of excellence in London, Dubai,
Singapore, affiliates in the Nordics, USA and Latin America
Our services
•  Strategic planning, narrative development and program management
•  Campaigning, engagement, creative interventions - real world, paid
and unpaid media, public affairs, coalition-building
•  Opponent/ activist engagement
20
Thank you
Mark Linder
mlinder@bellpottinger.com
The UK and Europe is a reminder that the
political and social response will ultimately
dictate whether the resource can be
exploited

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Mark Linder North Africa Oil & Gas 2014 Algiers

  • 1. 1 What lessons from across the world can be transferred to North African shale development? Mark  Linder   Bell  Po/nger  Unconven4onal  Prac4ce   North  Africa  Oil  &  Gas  Summit   December  8,  2014  
  • 2. 2 "Be  as  you  wish  to  appear”     Socrates  
  • 3. 3 Unconventionals present a truly great opportunity - a globalising phenomenon The USA is a proof point that while technical and commercial barriers are significant, they can be overcome The UK and Europe is a reminder that the political and social response will ultimately dictate whether the resource can be exploited
  • 4. 4 There is opportunity in North & South Africa There is an important economic agenda - self- determination - energy, power, jobs, etc But International NGOs can and will rally objectors. Some of their appeals are based on misinformation and fear No one has done unconventional development without controversy
  • 5. 5 USA UK Alignment of interests √ X Public trust in environment regulator √ X Public sector experience √ X Being real about the scale √ X Supply chain √ X Socio-political environment of the USA - hard to match
  • 6. 6 Five issues you can expect, and what to do about them
  • 7. 7 1. What’s the point? Making it real matters more than making friends •  Energy literacy is low – don’t assume people understand •  Locals live there -- some people always resist change •  Your best demonstration is a flowing well, and a “smooth ride” operationally •  Do a lot of listening and educating... remember only when locals start to believe you understand will they start to listen to you •  Establish a cadence and stick to it if possible
  • 8. 8 Na2onally  –  “energy   self-­‐sufficiency”   ●  Why  domes4c  energy   maLers   ●  How  regula4on   mi4gates  risk   ●  Poten4al  benefits   Interna2onally  –  “a   posi2ve  investment   reputa2on”   ●  Consistency   ●  Integrity   ●  Skillbase   Locally  –  “low   impact”   ●  Operator  rela4onship,   liaison  and  input   ●  Risk  management   ●  Opera4ons   ●  Projects  and  benefits   What “makes it real” differs 2 1 2 3
  • 9. 9 2. Environment at the beginning, not the end •  Projects cannot seem to view environmental impact as an afterthought •  EIA’s are a great engagement tool when done proactively... •  It is social impact, not just environmental impact •  Pick assessment topics that matter to the community, get the community involved Typical local issues •Transport •Noise •Water Resources •Induced Seismicity •Resources and Waste •Air Quality •Landscape and Visual Impact •Lighting •Ecology •Hydrogeology and Ground Gas •Community and Socio-economics •Land Use •Archaeology and Cultural Heritage •Greenhouse Gas Emissions
  • 10. 10 3. Proper public engagement “Engage before you create” •  Assume you will get a lot of attention - local groups, international NGOs •  International NGOs have ability to hijack the local benefits/ narrative •  Engage early and often; remind of the purpose...why is this good for the country, the locality •  Say what you’ll do; do what you say •  Put your own team out there - enjoy the contact
  • 11. 11 The way to do it right: Mozambique LNG “Identify key projects that can benefit from the use of gas made available to the domestic market at a price that promotes industrialisation and economic transformation and achieves forward linkages”
  • 12. 12 There are many ways to engage communities Consultation Activity Value-add Information day events Bring independent experts Engagement with key bodies Quarterly, with monthly updates Workshop events, local meetings Be on the agenda Community Liaison Group Meetings are key to identify tension points Dedicated phone line Must have Newsletter Distribute monthly Brochures They DO get read Animations and computer generated images Not expensive, works well Community mapping Allows community feedback Physical models 3D printing - people have no idea about area Website Make sure it is informative
  • 13. 13 But also need to engage informally Informal Activity Value-add Local projects, sponsorships Creates involvement Show up in town Makes you approachable Is there a local restaurant? Use it Is there a local cafe or pub? Meet local people there You are seen publicly to engage Local school or university - talks, projects Academic involvement Domicile people locally Local marketplace - have a table Informal Q&A - you are visible
  • 14. 14 4. What’s best is not always what’s asked for •  People want disclosure – But actually it’s more important to use and communicate about the processes and technology •  There is a temptation to “agree” with demands for more and more monitoring and disclosure, produces very little value •  Educate your regulators - it’s all about cement, controlling kicks, better packers, better containment •  Disclosure = information/ Transparency = decision- making
  • 15. 15 Opponent groups are catalysed by strong personalities ...”Opposition” may be a world-view Challenge is to find an opponent who will allow constructive engagement
  • 16. 16 5.  Educate about production delivery •  Stand up for producing gas or oil, not just exploration •  People have no way to understand industrial processes they haven’t experienced, especially one that behaves like a moving construction site •  Do NOT assume regulators and decision-makers understand scaling or the economics!
  • 17. 17 Scale is the opportunity UK example •  50 year, £100B investment project •  Can think through infrastructure, compressor stations, how to plan for lower impact •  Thousands and thousands of skilled jobs, plus taxes, benefits etc •  Opportunity to be a skills hub
  • 18. 18 The “EMPPATHY” Doctrine Expectation Management – It’s about commercial flow - put the environmental process in the lead; say what you’ll do; do what you say Peace Process - don’t hide from opponents, rebut mis- information. There will those who fight endlessly – get used to it Actions - stay away from warm words - do something NOW to improve the community Transparency - explain how you make decisions Human - Go “outside the fence”, take calls, be there You - Your message: This is not about us: it’s about YOU, and your energy and economy
  • 19. 19 Bell Pottinger experience For over two decades, Bell Pottinger has reduced risk for “big project” investors by creating alignment with key stakeholders. What we do •  Strategic communications methods (1st and 3rd party) to create the right mood, the right engagement •  We serve clients from centres of excellence in London, Dubai, Singapore, affiliates in the Nordics, USA and Latin America Our services •  Strategic planning, narrative development and program management •  Campaigning, engagement, creative interventions - real world, paid and unpaid media, public affairs, coalition-building •  Opponent/ activist engagement
  • 20. 20 Thank you Mark Linder mlinder@bellpottinger.com The UK and Europe is a reminder that the political and social response will ultimately dictate whether the resource can be exploited