This document summarizes the 3rd Annual One-Day Conference on Improving Measurement and Analysis, which will take place on October 15, 2013 in London. The conference will focus on the latest policies and methods for measuring social impact, collecting evidence efficiently, and embedding impact measurement into organizations. Featured speakers will provide perspectives from funders, case studies on successful measurement practices, and workshops on shared measurement frameworks. Attendees can learn practical skills for gathering quality evidence at low cost and using impact data to improve strategies and services. Registration discounts are available before August 16.
Beyond the First Click: How today’s volunteers build power for movements and ...MobLab
If movements and organizations invest in and cultivate supporters who are doing substantial and meaningful work, then does their reach, impact and odds of success increase?
That’s the question we set out to explore.
We wanted to look under the hood of organizations doing a great job engaging top-tier supporters and volunteer leaders. These organizations are creating opportunities for supporters and volunteers to make decisions and act on behalf of the organisation.
We sought to uncover insights, patterns and best practices that we could share with our colleagues in the nonprofit sector.
We interviewed 35 organizations and experts in eight countries. Beyond the First Click is a project of Capulet, Change.org and the Mobilisation Lab at Greenpeace.
Cultivating Social Capital - Community Engagement for Success in Sustainable ...elan Bailey
Presentation Summary:
Social Capital is the currency of sustainable enterprise.
Its development is integral to the adoption of sustainable practices and the diffusion of sustainable innovation.
Community Engagement is an ongoing process that cultivates social capital.
Engaging stakeholders and the extended community with a transactional mindset is the biggest barrier to cultivating social capital.
Great ideas, innovation, and sustainable solutions are what we all hope for when corporations and nonprofits come together to achieve a goal. The results of high quality partnerships can be powerful, yet the hard work required to discover and effectively maximize the strengths of each organization requires creativity, discipline, and commitment. Are you looking for new insights on how to build and sustain strategic partnerships? Do you want to better equip your organization to face potential partnership obstacles?
Beyond the First Click: How today’s volunteers build power for movements and ...MobLab
If movements and organizations invest in and cultivate supporters who are doing substantial and meaningful work, then does their reach, impact and odds of success increase?
That’s the question we set out to explore.
We wanted to look under the hood of organizations doing a great job engaging top-tier supporters and volunteer leaders. These organizations are creating opportunities for supporters and volunteers to make decisions and act on behalf of the organisation.
We sought to uncover insights, patterns and best practices that we could share with our colleagues in the nonprofit sector.
We interviewed 35 organizations and experts in eight countries. Beyond the First Click is a project of Capulet, Change.org and the Mobilisation Lab at Greenpeace.
Cultivating Social Capital - Community Engagement for Success in Sustainable ...elan Bailey
Presentation Summary:
Social Capital is the currency of sustainable enterprise.
Its development is integral to the adoption of sustainable practices and the diffusion of sustainable innovation.
Community Engagement is an ongoing process that cultivates social capital.
Engaging stakeholders and the extended community with a transactional mindset is the biggest barrier to cultivating social capital.
Great ideas, innovation, and sustainable solutions are what we all hope for when corporations and nonprofits come together to achieve a goal. The results of high quality partnerships can be powerful, yet the hard work required to discover and effectively maximize the strengths of each organization requires creativity, discipline, and commitment. Are you looking for new insights on how to build and sustain strategic partnerships? Do you want to better equip your organization to face potential partnership obstacles?
The purpose of this guide is to introduce a promising approach to surfacing insights and supporting innovative thinking within a field in order to explore new and better paths to impact.
May 22 Open Dialogue on Engagement in Pro Bono & Skills Based VolunteeringVolunteer Fairfax
Check out pro bono and skills based volunteering resources from Taproot Foundation and Volunteer Fairfax for the corporate employee and nonprofit partners. This type of volunteering is a growing trend, so we welcome local businesses and nonprofits who have had various levels of experience. Through the discussion of real life examples, implementation processes, successes and challenges both nonprofit leaders and corporate representatives will gain an understanding of how to engage in this type of programming.
Where to focus event innovation? - An audience led approachLive Union
Presented by Live Union at Tech Fest in July 2013. In the face of so much new event technology and format deign, this presentation is designed to help event professionals identify where to focus their innovation.
Mobilisation Lab: Grassroots Led Campaigns: Lessons from the new frontier of ...MobLab
Suddenly, people-led campaign platforms are everywhere. Ever since the spectacular growth of Change.org in 2011, people are starting petitions and running their own campaigns like never before -- saving hospitals, stopping industrial dumping, creating real change in their communities.
What is the real impact of all these campaigns? What does it mean for the future of social change? What lessons can we learn about how to be successful? We asked the minds behind the biggest people-led campaign platforms these questions, and more.
The answers are contained in our new report, "People-led Campaigns: Lessons from the new frontier of people-powered campaigning," authored by veteran progressive digital strategist Colin Holtz, and drawing upon interviews with Change.org, MoveOn.org, Avaaz.org, 38 Degrees CampaignsByYou, CREDO Mobilize, GetUp! CommunityRun, and more.
The increasing complexity of development, coupled with the widening range of public, nonprofit, and private sector actors and the demand for more timely feedback, has challenged the utility of conventional approaches to M&E in many development contexts. Though emerging ICTs offer promise, the methodological rigor of tech-enabled M&E has sometimes been questioned and viewed as unreliable in contemporary evaluation debates.
Despite this broad reluctance, M&E innovators are already experimenting in this new space. By reflecting on ways in which these innovators have begun to navigate new territory, and by exploring the great potential for technology to further transform and advance traditional evaluation methods, this paper aims to highlight the current state of tech-enabled M&E while also maintaining a critical perspective which recognizes the limitations and inherent risks which evaluators should remain mindful of when engaging in this new and exciting space.
In addition to providing financial support for the paper, The Rockefeller Foundation supported the M&E Tech Conference and Deep Dive in the fall of 2014 to gather M&E practitioners, technology developers, and leadership from a range of organizations and institutions to discuss opportunities, challenges, and a way forward in strengthening capacity in the area of tech-enabled M&E.
Communication 2.0 tools were explored in this workshop. These tools challenged school board members and superintendents to think about how they could engage in dialogue with their communities.
Performance support. 70:20:10, Human Performance Improvement, workscapes, microlearning. Why performance support is an alternative for traditional training with positive business case
The purpose of this guide is to introduce a promising approach to surfacing insights and supporting innovative thinking within a field in order to explore new and better paths to impact.
May 22 Open Dialogue on Engagement in Pro Bono & Skills Based VolunteeringVolunteer Fairfax
Check out pro bono and skills based volunteering resources from Taproot Foundation and Volunteer Fairfax for the corporate employee and nonprofit partners. This type of volunteering is a growing trend, so we welcome local businesses and nonprofits who have had various levels of experience. Through the discussion of real life examples, implementation processes, successes and challenges both nonprofit leaders and corporate representatives will gain an understanding of how to engage in this type of programming.
Where to focus event innovation? - An audience led approachLive Union
Presented by Live Union at Tech Fest in July 2013. In the face of so much new event technology and format deign, this presentation is designed to help event professionals identify where to focus their innovation.
Mobilisation Lab: Grassroots Led Campaigns: Lessons from the new frontier of ...MobLab
Suddenly, people-led campaign platforms are everywhere. Ever since the spectacular growth of Change.org in 2011, people are starting petitions and running their own campaigns like never before -- saving hospitals, stopping industrial dumping, creating real change in their communities.
What is the real impact of all these campaigns? What does it mean for the future of social change? What lessons can we learn about how to be successful? We asked the minds behind the biggest people-led campaign platforms these questions, and more.
The answers are contained in our new report, "People-led Campaigns: Lessons from the new frontier of people-powered campaigning," authored by veteran progressive digital strategist Colin Holtz, and drawing upon interviews with Change.org, MoveOn.org, Avaaz.org, 38 Degrees CampaignsByYou, CREDO Mobilize, GetUp! CommunityRun, and more.
The increasing complexity of development, coupled with the widening range of public, nonprofit, and private sector actors and the demand for more timely feedback, has challenged the utility of conventional approaches to M&E in many development contexts. Though emerging ICTs offer promise, the methodological rigor of tech-enabled M&E has sometimes been questioned and viewed as unreliable in contemporary evaluation debates.
Despite this broad reluctance, M&E innovators are already experimenting in this new space. By reflecting on ways in which these innovators have begun to navigate new territory, and by exploring the great potential for technology to further transform and advance traditional evaluation methods, this paper aims to highlight the current state of tech-enabled M&E while also maintaining a critical perspective which recognizes the limitations and inherent risks which evaluators should remain mindful of when engaging in this new and exciting space.
In addition to providing financial support for the paper, The Rockefeller Foundation supported the M&E Tech Conference and Deep Dive in the fall of 2014 to gather M&E practitioners, technology developers, and leadership from a range of organizations and institutions to discuss opportunities, challenges, and a way forward in strengthening capacity in the area of tech-enabled M&E.
Communication 2.0 tools were explored in this workshop. These tools challenged school board members and superintendents to think about how they could engage in dialogue with their communities.
Performance support. 70:20:10, Human Performance Improvement, workscapes, microlearning. Why performance support is an alternative for traditional training with positive business case
Speakers: Charles Jennings , Jos Arets , Vivian Heijnen
Description:
Without performance support, people are less effective in their professional and personal lives. Do you still calculate in your head or organize your life without an electronic agenda? Performance support is everywhere and always present. Combined with smart technology, it is the new trend in (mobile) learning. Performance support: a short cut for training with a positive business case. Usually training is only available before or after the execution of a task. However, when it is necessary to put those lessons into practice (the moment of need), training is not accessible. This is the exact moment where performance support can add value. The speakers will share how they succeeded in improving business results in several organizations, as well as lessons learned. You will get tips and tricks and a job aid with which you can immediately start to design your own performance support within a digital workscape. It is hard to imagine that the role of L&D will not shift from delivering formal training to supporting 70:20:10. A performance support storm is especially expected in supporting "70," resulting in new opportunities for L&D and a shift to its core business. Compared to traditional formal training, this approach will have a positive business case. The L&D dream comes true!Apply a job aid to design performance support in your own organization as important element in a (digital) workscape. Learn tips and tricks for immediate use to achieve business impact (ROI) with performance support.
702010 in a historical perspective. We started as a profession with 702010 and created a training bubble in the last century. so it's time to renew our thinking about training & development and create contemporary designs and solutions to align L&D with the business.
Embed and extract learning in work, 70:20:10 is the buzz word. It is linked to performance and performance support.
What is the embedded learning design? what is the dream and destination?
For sure, it is a new learning paradigm.
Best practices are scarce!
CasCas presents a visualisation of the 702010 destination. Subsequently I present a journey, an implementation strategy. Based on the image of the future, I describe the tasks and contribution of Learning & Development professionals.
Please feel free to give your feedback and your improvement suggestions
Aleron (www.aleron.org) recently published a study about impact and efficiency in UK charities.
Our aim was to explore how charities are coping in the current environment and seek to understand what the key priorities are, what actions are being taken, and where there are areas of strength and weakness. We also try to understand current approaches to impact measurement. After engaging with over 100 third sector organisations, we combined feedback with our own experiences in both the third and private sectors.
The key question we have drawn from our study is: How can charities improve social impact, become more resilient, and maintain sustainability in good times and bad?
The solution lies in charities ensuring that they have all of the building blocks in place, that they are responsive to sector specific challenges, and that they embrace impact measurement. We believe that impact measurement is the key to unlocking more effective performance improvement, and ultimately improved outcomes for beneficiaries.
We hope this study will provide some clear and practical steps to improve impact and efficiencies. To have a starting point, we have included a diagnostic to identify areas of opportunity within organisations.
Overview of the latest thinking in marketing and audience development for the cultural sector. Developed and delivered by Heather Maitland in association with Audiences North East.
Strategy and Measurement - Towards Lead Practice in Corporate Community Inves...Karrikins Group
Research paper by Dom Thurbon, summarising:
- State of the CSR market in Australia and New Zealand
- The gap between strategy and measurement of corporate community investments
- 7 strategic questions practitioners should ask when selecting community investment
Strategy and Measurement - Towards Lead Practice in Corporate Community Inves...Karrikins Group
Research paper by Dom Thurbon, summarising:
- State of the CSR market in Australia and New Zealand
- The gap between strategy and measurement of corporate community investments
- 7 strategic questions practitioners should ask when selecting community investment
Includes Appendix of raw survey data
Frank Mantero, director of corporate citizenship at General Electric, discussed corporate social responsibility (CSR) and it's role in PR and driving business growth.
Future of Donations Report for peer reviewMartin Wilson
This report has been built following a roadmapping workshop held by the RNLI in May 2018. The aim of the work was to provide a critical path towards a world in which charities allow supporters to donate how, where and when they like.
Social Impact Accelerator Accessing and Accelerating Community Impact in the ...TechSoup
In this webinar Joseph DiGiovanni, Co-Founder Tapp Networks, LLC and Peggy M. Geisler, Senior Strategic Consultant PMG Consulting LLC shared how nonprofits can learn leading practices to accelerate social impact in the communities you serve through the latest digital communication tools and technology.
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http://sandymillin.wordpress.com/iateflwebinar2024
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1. 3rd Annual One-Day Conference
15 October | Mary Ward House, London
Improving
MeasurementAndAnalysis
2013
www.ImpactMeasurementConference.com
Supported
by:
The national conference for
evidencing, understanding and
communicating your value
Theonlyeventofitskind
A sell out event FOR the last 2 years!
This year the
conference will bring
you:
The latest policies and
updates in evidencing your
value
Insights into collecting
evidence in more cost-
efficient ways and harnessing
the power of data
Practical and strategic
workshops to explore the
value of measuring together
Perspectives from funders
and social investors
Inspiring case studies on
how to successfully embed
impact into your organisation
Featuring leading speakers including:
BOOK BY
16 AUGUST
TO SAVE
£100
Clive Martin
Director
Clinks
Graeme Duncan
Head of Development
Greenhouse
Caroline Forster
Group Investment
Director
Social Investment
Business Group
Barbara Storch
Portfolio Director
Impetus – The Private
Equity Foundation
Richard Lloyd
Executive Director
Which?
Norman Blissett
Director of HR and
Organisation Development
Family Action
*Credit:FergusBurnett
impact
Chaired by:
David Carrington,
Chair of the Inspiring Impact Programme Board*
Follow us
@thirdsectorconf
@NPCthinks
#impactconference
Dan Corry
Chief Executive
NPC
Nick Jenkins
Founder
Moonpig
Ceri Doyle
Acting Chief Executive
and Director of Strategy,
Performance and Learning
Big Lottery Fund
Joe Ludlow
Impact Investment
Director
Nesta Investment
Management LLP
Paul Farmer
Chief Executive
Mind
Fran Perrin
Founder and Director
The Indigo Trust
Event partner:
2. Book before 16 August and save up to £100 www.impactmeasurementconference.com
15 October 2013
08:30 Registration
09:00 Chair’s Opening Remarks
David Carrington, Chair of the Inspiring Impact Programme Board
09:10 Opening Keynote: What Challenges And Opportunities Will The Sector Face Over The Next
Three Years?
Things have been changing fast in the voluntary sector with an overhaul of commissioning and reductions in
public spending, new approaches to fundraising, the arrival of social investment, the growth of social
enterprises and the emergence of the Open Data movement. How does the sector adapt to maintain and
improve its impact and to maximise its role within civil society?
Dan Corry, Chief Executive, NPC
09:30 Panel And Roundtable Discussion: What Do We Mean By Collecting “Good” Evidence?
Charities are coming under increasing pressure to prove their worth to society, but what counts as good
evidence? This panel will explore the ways of collecting and using evidence to boost your value and
improve performance.
j; How can you develop an evidence-based approach which is robust and defensible without spending a
fortune?
j; What are good standards of evidence?
j; What innovative and creative ways are there to collect evidence?
j; How do you engage stakeholders in the process?
Joe Ludlow, Impact Investment Director, Nesta Investment Management LLP
David Hounsell, Business Performance and Impact Manager, The Children’s Society
Fran Perrin, Founder and Director, The Indigo Trust
10:40 How To Gather Evidence Without Breaking The Bank
This session will explore how internal processes can be improved to facilitate better data collection:
j What are the cost-efficient ways to integrate data/evidence collection into existing processes?
j How can you develop simple tools to store and analyse data and how can you train staff to use them more
effectively?
Nicolas Ponset, Managing Partner, Aleron Third Sector Consulting
10:55 Case Study: How Clinks Collects Evidence On Criminal Justice Outcomes
Voluntary and community sector organisations are increasingly being asked to demonstrate good quality
evidence of their effectiveness:
j; How is Clinks’ ‘Improving Your Evidence’ project working to stimulate the visibility, collection and use of
evidence by criminal justice organisations?
j; How can this approach be used in other sectors, such as social care and children’s services?
Clive Martin, Director, Clinks
11:15 Morning Refreshments
11:35 Case Study: How Greenhouse Has Developed A Theory Of Change
For organisations looking to improve their services and measure their impact more effectively, developing a
theory of change is a good place to start. Greenhouse will unveil how they worked on their theory of change:
it involved looking backwards from the charity’s overall aim, to understand all the steps involved in achieving it.
This session will explore how to map out day-to-day activities that contribute to an organisation’s mission.
Graeme Duncan, Head of Development, Greenhouse
12:00 Workshops: Working Together On Measurement
In these workshops, delegates will have the opportunity to discuss how collaboration can make the sector
more effective through learning from each other, saving money on the costs of developing bespoke tools, and
building an evidence-based framework that works.
1. A Blueprint For Shared Measurement
This session will explore what we understand shared measurement to be and the benefits and challenges
associated with it. It will use the Journey to Employment framework of shared measurement to illustrate
how a shared measurement framework can work and the lessons that can be drawn for other areas.
David Pritchard, Head of Measurement and Evaluation, NPC
“
“New methods, new technology and a growing recognition of the practical value of using data – all are
combining to change the impact landscape. We can all learn from this by sharing experience and
insights to enhance the quality of our work.” David Carrington
the funder and social investor perspective
measuring better, together
unleash the power of data
making impact part of your dna
the funder and social investor perspective
measuring better, together
unleash the power of data
making impact part of your dna
3. events@haymarket.com +44(0)20 8267 4011
“Excellent, current, thought-provoking
and real”
Director of Sector Development, The Mighty Creatives
“Informative, interesting, well
attended and well received”
Head of Charities, Zurich
“Commercial Opportunities:
Can your organisation offer advice and expertise to third sector practitioners specifically focussed on measuring and
demonstrating the impact of their activities? For your chance to exhibit, speak or network with charity professionals and
decision-makers at this event, please contact Julia Dawson on 020 8267 4813 or Julia.Dawson@haymarket.com.
2. Inspiring Impact: Finding The Right Measurement Tools
Impact measurement is currently hampered by the lack of a mature market for impact measurement tools.
New tools are emerging that vary in quality and usability, and work is needed to bring the most robust and
useful tools to the market. An increasing number of charities and social enterprises seek off-the-shelf tools
and systems, but lack the skills to select the right one. This workshop will explore Inspiring Impact’s
prototype online marketplace for tools.
Tim Crabbe, Chair and Director of Strategy, Substance
3. Shared Measurement Frameworks
Speaker TBC
12:50 Lunch And Networking Opportunity
13:50 Policy Keynote
Speaker TBC
14:20 Panel Discussion: What Do Funders Really Want?
Funders have a critical role to play in impact practice among their grantees and investees. This session will
look at impact measurement from the eyes of the funders:
j What is the role of funders in encouraging measurement in the sector?
j How can charities successfully engage with funders about their impact measurement and reporting and
vice versa?
j How should funders consider impact measurement in their own plans and strategies?
Ceri Doyle, Acting Chief Executive and Director of Strategy, Performance and Learning, Big Lottery Fund
Nick Jenkins, Founder, Moonpig
Alison Braybrooks, Corporate Responsibility and Community Affairs, UBS AG
Barbara Storch, Portfolio Director, Impetus – The Private Equity Foundation
15:05 Social Investment: Myth Versus Reality
An investor and an investee will expose the myths around social investment and discuss if it really will
transform the funding landscape. This is a unique opportunity to explore the challenges of measuring social
impact and balancing this with financial performance.
Caroline Forster and an investee, Group Investment Director, Social Investment Business Group
15:35 Afternoon Refreshments
16:00 Survival Of The Fittest
A thought-provoking talk about what charities need to do to survive in an increasingly harsh environment.
j How can charities adapt and become more agile?
j How can a greater focus on consumers help to support this approach?
j What can the third sector learn from the achievements of the consumer movement?
Richard Lloyd, Executive Director, Which?
16:20 Case Studies: How Impact Measurement Can Help You Improve What You Do
Lessons learnt from impact measurement can be applied throughout an organisation to powerful effect,
rather than seeing it only as an add-on:
j How can organisations use impact data to make changes and adjust their strategy and activities?
j What implications does an integrated approach have for planning, resource and skills?
j How can you embed a focus on impact in the culture of an organisation and build support from staff and
supporters?
Case Study 1 Case Study 2
Paul Farmer, Chief Executive, Mind Norman Blissett, Director of HR and Organisation
Development, Family Action
17:00 Chair’s Closing Remarks
the funder and social investor perspective
measuring better, together
unleash the power of data
making impact part of your dna
the funder and social investor perspective
measuring better, together
unleash the power of data
making impact part of your dna
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Speaker Confirmation & Changes
Please note that speakers are sometimes prevented from attending. Although we do endeavour to find
suitable replacements of a similar calibre, we cannot guarantee any specific case studies, speakers or
sessions. Updates are regularly posted on the website.
Related Conferences Please send me more information about:
5 Business-Community-Charity Partnerships 2013: One-Day Conference,
London 21 November 2013
Terms & Conditions
Confirmation Procedure
Once we have received confirmation of your booking in writing either online, by phone, email, fax or post
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Cancellations
Cancellation Date: 25 September 2013
All cancellations must be made in writing to events@haymarket.com and received by us no later than
the cancellation date stipulated above. It is the booker’s responsibility to ensure that we have received
the cancellation. Such cancellations are subject to a handling and administration fee of £99 per
delegate, which will be deducted from any due refund or invoice, whichever is appropriate. We regret
that no cancellations are accepted within 20 days of the event date due to the way in which we are in
turn charged by our suppliers. However, a substitute delegate can always be nominated. Substitutions
on the day of the event are made at the organiser’s discretion only. Pre-payments will not be refunded
and invoiced sums will be payable in full, except in cases where it has been possible to mitigate loss.
Haymarket Conferences will not offer refunds to delegates due to a terrorist alert or incident unless the
event is cancelled. In this instance, Haymarket Conferences will retain up to 50% of the event fee to
cover marketing, administration and delegate registration costs.
Data Protection
By registering for an event, Haymarket Conferences can provide you with information relating to your
booking and other Haymarket related products or services via email, direct mail, fax or telephone.
Please write to the Head of Marketing at the address stated above if you do not wish to receive this
information. We may also make your details available to carefully screened companies who have
offers that may be of interest to you.
5 Yes, I would like to receive carefully screened and work related emails from third parties.
5 No, I specifically do not want my details to be made available to third parties.
Register by 16th
August
Register by 13th
September
Standard
Rate
SAVE £100 SAVE £50
Charity Rate
(Under 500k
Turnover)*
£249 + VAT £299 + VAT £349 + VAT
Charity Rate
(500k - 5 Million
Turnover)*
£399 + VAT £449 + VAT £499 + VAT
Public Sector
& Charity Rate
(Over 5 Million
Turnover)*
£499 + VAT £549 + VAT £599 + VAT
Private Sector
Rate* £599 + VAT £649 + VAT £699 + VAT
Group
Discount**
Book 3 places & the 3rd delegate receives a 60% discount
* Please note that speakers’ presentations are accessible via a password protected internet site and are not
supplied in printed form. These will be available to download a week after the event, subject to speaker disclosure.
**Cannot be used in conjunction with the early booking rate or any other discount.
3rd Annual Conference | 15 October 2013 | London
ImprovingImpact
Measurementand
Analysis2013
Please complete one registration form for each delegate