1. Rochelle Duncan
1126 Estuary Trail
Alpharetta, GA 30005
(678)702-6025 (cell) or rochelledun@gmail.com
SUMMARY
Bachelor’s degree in Psychology; Certified in Group Facilitation. Experienced in providing crisis intervention services;
groups. Investigations—grievances filed as result of violation of individuals rights. I am a problem solver, who is
organized, resourceful; detail-oriented that works proficiently as a team member, as well as independently; exceptional
interpersonal skills, creative, energetic team player that obtains results.
EDUCATION
• The Ohio State University, Columbus, OH – Bachelors of Science, Psychology (June, 1997)
EMPLOYMENT HISTORY
Department of Juvenile Justice, July 2000 - Present
Designated Program Authority, May 2002 – Present
• Conducted Investigations on a wide variety of violations filed by youth and
parent; reviewed case file. Interviewed youth/parent (victim) and any
witnesses. Provided assistance and advocacy to the victim. Updated cases
file status. Communicate and collaborate with all parties involved;
complied a findings report.
• Supervise Programing Staff to include Juvenile Detention Counselor and
Social Support Workers.
• Administers and provides oversight in reconciling report, review Case
Management Daily Task Report (Help Request).
• Oversees JNA report and provides guidance in reconciling report
• Oversees counseling services---groups and case management and daily program
services, coordinate and facilitate weekly Multidisciplinary Meeting to
ensure that youth/client are receiving appropriate rehabilitation services.
• Develop Monthly Service Plan Case Audit Report for population of 150-200
youth.
• Complete Monthly Designated Felon Report; completes LOPs. In addition,
provide and identifies training needs for Programming Staff.
• Complete Annual Performance Plans/Appraisals
• Notify the foreign consulate when a client/youth is not an American Citizen
• Conducts need assessment to establish the appropriate services needed for
client and family.
• Completes a clear and concise case note in the client's chart. Complies
with the regulations on confidentiality of client’s’ information as
specified by agency policy.
• Review Arrival and Departure Report to ensure new intakes receive initial
program services

2. Rochelle Duncan
Resume
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• Provide individual and group counseling sessions to client’s and their
family.
• Serves as a liaison between the client/youth, community resources, court
services; Department of Family and Children Services and other agencies.
• Facilitate and co-facilitates support groups.
• Provided crisis intervention with client family and/or interpersonal
conflicts.
• Attend seminars and professional meetings to maintain knowledge of current
trends and development in the field.
Case Manager, August 1999– June 2000
• Conducted a need assessment in order to appropriately guidance and/or
provide client with programs that are geared to effect positive change
behaviorally as well as socially.
• Completed an assessment of clients based on interview with client, family,
significant others and the community agency with which the client may have
involvement.
• Completed clear and concise notes in the client's chart. Complied with the
regulations on confidentiality of client information as specified by agency
policy.
• Monitored client's progress towards treatment goals. Communicated progress
to client and other appropriate parties.
• Provided individual and group counseling. Prepared, presented and scheduled
client's case for court. Conducted interviews for custody investigations
for client.
• Conveyed recommendations for disposition hearings as it relates to the
clients progression in the community. Identifies witnesses, victims, and
other relevant individuals and prepares and executes subpoenas, summonses,
and other legal documents. Prepared monthly reports on the status of
client's cases.
• Provided crisis counseling and mediates family or interpersonal conflicts.
• Conducted an assessment/evaluation of programs designed to improve the
clients functioning level.
• Provided lead direction to assigned staff, including establishing
workloads, prioritizing work assignments, monitoring employee performance.
Accurately identifies staff training needs.
• Investigates a wide variety of matters regarding grievances filed by youth
and parent. Maintained contact with other agencies in the investigation of
various violations.