This document provides a summary of the Mapa Insight Series 2014 report. It includes summaries of reports on tablet banking, mobile banking, personal finance management, attracting start-ups, and the overall report schedule. Key topics covered in the reports include analyzing tablet experiences, mobile app functionality and innovations, personal finance tools, supporting start-ups, and the top business banking apps. The document aims to help readers better understand digital financial services trends and identify opportunities.
The Wearables industry has over the past few years progressed from devices which are expensive and difficult to use, to the relatively accessible and usable devices we see today. The first Wearables report in our insight series will give an overview of how the financial services industry has reacted to this new technology, with visual examples of trends in the current range of banking apps. The context of the smartwatch within the Wearables market is examined, as well as what the future will likely hold for this emerging technology.
The Digital Branch: Integrating technology and innovation to re-imagine the t...Mapa International Limited
In this report, we take a look at how banks across the globe are rising to these challenges by exploring the ways that banks are leveraging technology to re-imagine and re-engineer the branch. The report examines stand out examples of bank branch innovation from around the world and takes a deep dive look at some of the most innovative solutions that we came across.
User Insight Vol.1 - Brokerage iPhone apps: Examining the Mobile User ExperienceCorporate Insight
In this study, Corporate Insight's User Research team examined some of the brokerage industry’s most popular mobile apps. CI conducted small-scale usability tests on iPhone apps offered by Charles Schwab, E*TRADE, Fidelity, and Merrill Lynch focusing on design and core features like trade order entry and stock quotes. This slide deck shares the key findings from our mobile usability testing results and also offers advice for financial services firms looking to optimize the mobile user experience on their apps.
The 2013 Mobile Finance Trends and Innovations slide deck highlights the most interesting and important mobile finance trends from the first half of 2013. It draws on research from CI’s Mobile Monitor service and our ongoing tracking of the mobile finance space. The slide deck also includes commentary on relevant mobile developments outside of the financial services industry, key takeaways for financial services firms and thoughts on what’s next for mobile finance.
The Wearables industry has over the past few years progressed from devices which are expensive and difficult to use, to the relatively accessible and usable devices we see today. The first Wearables report in our insight series will give an overview of how the financial services industry has reacted to this new technology, with visual examples of trends in the current range of banking apps. The context of the smartwatch within the Wearables market is examined, as well as what the future will likely hold for this emerging technology.
The Digital Branch: Integrating technology and innovation to re-imagine the t...Mapa International Limited
In this report, we take a look at how banks across the globe are rising to these challenges by exploring the ways that banks are leveraging technology to re-imagine and re-engineer the branch. The report examines stand out examples of bank branch innovation from around the world and takes a deep dive look at some of the most innovative solutions that we came across.
User Insight Vol.1 - Brokerage iPhone apps: Examining the Mobile User ExperienceCorporate Insight
In this study, Corporate Insight's User Research team examined some of the brokerage industry’s most popular mobile apps. CI conducted small-scale usability tests on iPhone apps offered by Charles Schwab, E*TRADE, Fidelity, and Merrill Lynch focusing on design and core features like trade order entry and stock quotes. This slide deck shares the key findings from our mobile usability testing results and also offers advice for financial services firms looking to optimize the mobile user experience on their apps.
The 2013 Mobile Finance Trends and Innovations slide deck highlights the most interesting and important mobile finance trends from the first half of 2013. It draws on research from CI’s Mobile Monitor service and our ongoing tracking of the mobile finance space. The slide deck also includes commentary on relevant mobile developments outside of the financial services industry, key takeaways for financial services firms and thoughts on what’s next for mobile finance.
Smartphones & Mobile Money: Principles for UI/UX Design (1.0)CGAP
CGAP holds that Smartphone interfaces are likely to become the main interface for mobile money use. A well-designed interface will drive growth, profitability, and a much improved user experience. This presentation outlines 21 principles for UI/UX design.
It’s clear how Incumbent banks are met with unprecedented market forces. Fintech and neobanks—new financial players that offer more and more exciting financial products—are eating up banking market shares. Meanwhile, the growing use of alternative payments such as PayPal, Samsung Pay, Apple Pay, and so on points to the fact that customers are finding traditional banks inconvenient and untrustworthy. At the same time, people are walking away from physical branches; instead preferring mobile banking for ease and convenience, according to a recent report by Backbase. On top of that, the government continues to encourage Digital Banking, made apparent by the government’s recent directives. These factors may sound like twists and turns that took traditional banks by surprise, yet they point to the refusal to change and innovate in the face of digital disruption. Now that change becomes a matter of life and death for banks, there’s an evident need for a shift in mindset and principle called Design Thinking. This paper looks over the relevance and application of Design Thinking in the banking sector. You will also get to explore how some current banks are applying this method. The promise of Design Thinking for banks proves beyond doubt. Now let’s dive in.
A deck looking at what Multi-channel means, the implications for the banking industry, why its important, how to get banks from zero to multichannel, and important considerations.
The 10 productive app development companies in 2019Merry D'souza
Insights Success has solely focused on these app development companies that are striving for change and thriving on customer satisfaction. ‘The 10 Productive App Development Companies in 2019. Dot Com Infoway (DCI) is a company known for taking challenges head-on.Being an end-to-end IT and mobile solutions company
Explain about Indonesia first online form building and survey platform which allow ease of collecting and analysing user data with inbuilt data analytics tool.
PUSHTech provides solutions together with our partners for your industry to meet the unique needs of your organization. In addition, PUSHTech and technology partners offers custom solutions for marketers to help you innovate quickly and make the most of your mobile investment. Messages can be sent based on customer segments, location, and app usage history.
Disruption, mobile and financial servicesNadya Powell
A presentation given for the IPA on disruption, mobile and financial services. Three strategies to employ and the best disruptive uses of mobile out there. Thanks to Zoe Decool for research help.
As the notion of Web-enabled self-service matures, organizations must be sensitive to customer expectations for relevant information and problem resolution across channels in order to optimize costs and deliver a consistent user experience.
Smartphones & Mobile Money: Principles for UI/UX Design (1.0)CGAP
CGAP holds that Smartphone interfaces are likely to become the main interface for mobile money use. A well-designed interface will drive growth, profitability, and a much improved user experience. This presentation outlines 21 principles for UI/UX design.
It’s clear how Incumbent banks are met with unprecedented market forces. Fintech and neobanks—new financial players that offer more and more exciting financial products—are eating up banking market shares. Meanwhile, the growing use of alternative payments such as PayPal, Samsung Pay, Apple Pay, and so on points to the fact that customers are finding traditional banks inconvenient and untrustworthy. At the same time, people are walking away from physical branches; instead preferring mobile banking for ease and convenience, according to a recent report by Backbase. On top of that, the government continues to encourage Digital Banking, made apparent by the government’s recent directives. These factors may sound like twists and turns that took traditional banks by surprise, yet they point to the refusal to change and innovate in the face of digital disruption. Now that change becomes a matter of life and death for banks, there’s an evident need for a shift in mindset and principle called Design Thinking. This paper looks over the relevance and application of Design Thinking in the banking sector. You will also get to explore how some current banks are applying this method. The promise of Design Thinking for banks proves beyond doubt. Now let’s dive in.
A deck looking at what Multi-channel means, the implications for the banking industry, why its important, how to get banks from zero to multichannel, and important considerations.
The 10 productive app development companies in 2019Merry D'souza
Insights Success has solely focused on these app development companies that are striving for change and thriving on customer satisfaction. ‘The 10 Productive App Development Companies in 2019. Dot Com Infoway (DCI) is a company known for taking challenges head-on.Being an end-to-end IT and mobile solutions company
Explain about Indonesia first online form building and survey platform which allow ease of collecting and analysing user data with inbuilt data analytics tool.
PUSHTech provides solutions together with our partners for your industry to meet the unique needs of your organization. In addition, PUSHTech and technology partners offers custom solutions for marketers to help you innovate quickly and make the most of your mobile investment. Messages can be sent based on customer segments, location, and app usage history.
Disruption, mobile and financial servicesNadya Powell
A presentation given for the IPA on disruption, mobile and financial services. Three strategies to employ and the best disruptive uses of mobile out there. Thanks to Zoe Decool for research help.
As the notion of Web-enabled self-service matures, organizations must be sensitive to customer expectations for relevant information and problem resolution across channels in order to optimize costs and deliver a consistent user experience.
Super Apps in Banking: A Massive Revolution!Techugo
A super app is a mobile application that offers a wide range of services within a single platform. These services can include everything from messaging and social networking to e-commerce and online banking. In the context of banking, a super app might offer a variety of financial services such as account management, bill pay, peer-to-peer payments, and investment management, among others. Super apps are designed to be convenient for users by providing a single location for accessing a wide range of services, and they often have a strong focus on user experience. To know more visit the post.
The first Engagement Banking Masterclass report in our Insight Series explores strategies aimed at fostering meaningful customer engagement across digital channels.