Managing SCADA Operations and Security with Splunk Enterprise

•

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This document summarizes how Enterprise Products Partners uses Splunk Enterprise to manage their SCADA infrastructure and cyber security operations. It discusses how they were previously challenged to meet regulatory SLAs without Splunk. With Splunk, they improved infrastructure monitoring, implemented cyber security measures like monitoring firewalls and industrial protocols, and can now adhere to PHMSA requirements by resolving issues within 4 minutes. The presentation encourages others in similar roles to also leverage Splunk Enterprise.

Copyright © 2015 Splunk Inc.
Managing SCADA Opera>ons and Security
with Splunk Enterprise

2
Will Gage
Supervisor, SCADA Infrastructure
and Cyber Security

Enterprise Products Partners, L.P.

12 Years - Oil and Gas Industry
Experience

3
Agenda
!   About Enterprise Products Partners
!   About the SCADA Infrastructure and Cyber Security Team
!   Where We Were
!   Where We Are
!   Where We Are Headed
!   What You Can Do Too

6
How We Got Started
!   Recognizing the opera>onal
diﬀerences between OT and IT
!   Recognizing the technical
similari>es between OT and IT
!   Suppor>ng the SCADA Systems
before Splunk
!   Diﬃcul>es mee>ng SLA’s
(Regulatory)

7
Splunk Enterprise at EPD
Alerts Messages Metrics Changes Scripts Conﬁgura>ons Log Files
Databases Networks Servers
Virtual
Machines
Custom
Applica>ons
Security
Web
Servers
•  Infrastructure and
Applica>ons Ops
•  Cyber Security
•  Improving SLAs

8
Infrastructure Opera>ons
Improving SCADA Network Availability and Performance
•  SCOM
replacement
•  Need for rapid
recovery
•  Impacts on
safety and
availability

10
Cyber Security
Protec>ng Cri>cal Infrastructure Against Threats

11
Cyber Security
Protec>ng Cri>cal Infrastructure Against Threats
•  Palo-Alto project
•  Suppor>ng VPN
environments
•  Monitoring ﬁrewalls
for alarming ac>vity
•  Monitoring of
industrial protocols

13
Improved SLA’s
Adhering to PHMSA requirements with Splunk Enterprise
•  Aware of issues within
30 seconds
•  Rigorous escala>ons
•  Prescrip>ve aler>ng
•  Resolu>on in 4 minutes
or less
NOW w/
This is a legal steroid for SPLUNK!

15
Top Takeaways
!   OT and IT are both similar and diﬀerent
!   Best prac>ces for managing opera>ons, cyber security
and SLA’s with Splunk Enterprise
!   How you too can be a SCADA superhero with Splunk
Enterprise

Splunk software provides a scalable and versatile platform for machine data generated by all of the devices, control systems, sensors, SCADA, networks, applications and end users connected by today's networks. In this session we will discuss and demo how you can use Splunk software to gain insights into machine data generated by devices and control systems. We’ll cover common themes in use cases, and show you how to access the free apps and add-ons that simplify the connection and collection of data from both industrial systems and the Internet of Things. In addition we will introduce you to Splunk’s growing ecosystem of IoT and Industrial focused technology partners.

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