The Driver and Vehicle Licensing Agency (DVLA) maintains over 45 million driver records and 38 million vehicle records, collecting over £6 billion annually. It aims to simplify licensing and develop digital services. To modernize, DVLA exited its outsourced IT contract and brought services in-house. Key to the transformation was a benefits assurance team that worked to clearly define, measure, and track benefits like cost savings and improved services throughout the change process. By taking ownership of benefits, DVLA successfully completed its contract exit and positioned itself for continued digital advancement.