1. MOHAN LAL
F-5 LAL KUAN M.B ROAD NEW DELHI -110044
Cont No. 09278031888
Email: Mohan_Lal1001@live.com
CAREER OBJECTIVE
Operations manager with experience of successfully coordinating the activities of various departments
concerned with the service delivery. Comfortable working with people of all levels and having a excellent
commercial approach to solving problems and developing business processes. Having proven people
management skills, with the ability to manage performance and motivate staff on an individual and team level.
Now looking for a new and challenging managerial or consultancy position, one which will make best use of my
existing skills and experience and also further my personal and professional development.
key skills
• Ability to lead, motivate and build successful teams.
• Proven influencer & negotiator.
• Problem solving & analytical skills
• Plan, Organize and Prioritize Work
• Team leading & people development skills
• Building and maintaining strong and effective relationships with customers
• Helthy Cordination.
• Ms word, Ms Excel, Ms power point, Ms access, Internet.
WORK EXPERIENCE
Vienova Education Pvt. Ltd. New Delhi. Manager (Operation) Dec. 2010 - Till now
About Vienova,
Vienova is strenuously working to help schools demonstrate a scalable solution to affordable education
in India. These schools use English as their primary medium and are well-equipped, in tune with rapid
advancements in technology. These schools have appealing interactive classrooms, libraries, and laboratories
and well equipped play fields
Achievements
• Promoted as Asst. Manager on outstanding performance within 1st year of joining
• Promoted as Manager on outstanding performance within 3 year of joining
• Selected in Vienova Administrative service
• Got Top performer award twice in continuity.
Job Responsibilities
• Handling customer care / collection / operations / Marketing team.
• To ensure parent feedback & problem resolution.
• Establish and implement organizational policies, goals, objectives, and procedures.
• Creating, managing and analyzing performance data / customer information and other information.
• Systems improvement for Customer’s delight.
• To ensure smooth Transportation / SRC / Route planning for students.
• Budgeting, setup new schools
• To ensure general office administration.
• Maintains administrative staff by recruiting, selecting, orienting, and training employees, maintaining
a safe and secure work environment.
• Provides supplies by identifying needs for reception, kitchen & other departments, establishing
policies, procedures.
• Purchases printed materials and forms by obtaining requirements, negotiating price, quality, and
delivery, approving invoices.

2. • To take care of reimbursement claims of personnel, proper checking of Travelling, Conveyance,
Telephone/Mobile Phone Exp bills etc, ensure control and timely payment of the same after approval
of the competent authority.
• To check suppliers’ bills and forward only authorized bills to accounts dept for payment. Vendor
contract, Renewal of contracts, AMC of contracts, Bills verification, Follow-up of Bills.
• Procurement and maintenance of office equipments/furniture/fixtures.
• To ensure general office maintenance like, housekeeping, pest control, hygiene, electrical and
mechanical, sanitary and plumbing, space management, minor repairs (Carpentry, masonry, furniture,
painting etc.).
• To deal with vendors/service providers like suppliers, courier, manpower consultants etc.
• Procurement (Office Stationary, Vending Materials, Furniture, Equipment etc.).
• AMC for the office Equipment s
• To ensure Events like Office Picnic, Annual Day Celebration etc.
Zeus Office Solution New Delhi. Sr. Executive (Multitasking) April. 2005 – Dec.10
About Zeus office solution,
ZEUS Office Solution a leading brand in the Office Automation Industry in India. ZEUS, holds the largest market
share for Currency Counting Machines and Paper Shredders, Fake Note Detector in the Indian market. ZEUS is
known for Currency Counting Machines, Paper Shredders, Fake Note detector, Coffee Vending Machine,
Electronics safes, lamination, Binder available in various sizes, shapes, designs and colors.
Job Responsibilities
• Relationship building with existing customers and generate business
• Presenting the product or service in a structured professional way face to face.
• Coordinating with service engineer’s field staffs and within organization.
• Take care of customer queries over telephone.
• Follow-ups and monitoring of leads
• Purchasing and general office management
EDUCATOINAL QUALIFICATIONS
• PGDBA From “Symbiosis centre for distance learning” (Pune)
• BA (H) in Political Science from Delhi University
• Higher Secondary Education from CBSE Board, New Delhi
• Secondary Education from CBSE Board, New Delhi
TECHNICAL QUALIFICATIONS
• Done D.S.A. (Diploma in System Administration) From ROOMAN Technology at South Ex.
• Done Certificate Course of Computer Software from Prayas Institute of Economic Empowerment.
EXTRA ACTIVITY
• Attended Teacher Training Of Udaan Life Skills Programme From Youthreach & GE
• C Certificate Holder (National Cadet Corps)
• Winner of Long and high jump in inter college competition
• 3+ year work with Prayas Institute of economic empowerment as part time trainer of MSUP-IT
(Microsoft unlimited potential project.
PERSONAL DETAILS
Date of Birth : 1st May 1982
Father’s Name : Mr. Puran Mal Gupta
Religion : Hindu
Marital Status : Married
Driving License : Yes
Language known : Hindi, English
Passport No : F6888427
DECLARATION
I hereby declare that all the above furnished information is true to best of my knowledge and belief.
MOHAN LAL