3. Manager
A manager is the one who is responsible
for
Planning
Directing
Monitoring
Decision making
4. Role of a Manager
A manager should be;
A Leader
A Coach
A Shield
An Advocate
A Motivator
5. Responsibilities of a
Manager
To communicate with staff
To assess the training and development
needs of staff
To apply equal opportunities policy
6. 13 skills, A Manager need
Communication
Listening
Commitment to truth
Empathy
Persuasion
Leadership
Focus
Division of work
8. Challenges of a manager
Achieving goals
Response to crises
Hiring the right people
Bringing out the best in employees
Dealing with underperforming
employees
Dealing with outstanding employees
Continuous improvement
9. Marketing Managers
Marketing managers or officers are focused
mainly on the practical application and
management of an organization's
marketing operations.
10. Role of Marketing Manager
Market research
Developing marketing strategies
Management of marketing mix
Customer relationship management
Managing agencies
Measuring success
11. Attributes of Marketing
Manager
Customer-Centric
Competitive strategy guru
Brand’s advocate
Able to secure executive support
A visionary
13. Marketing Manager’s SWOT
Analysis (cont.)
Opportunities
- marketing a new segment
- launching a new product
Threats
- substitutes
- new technology
14. Qualities of Marketing Manager
A vision creator
Understand the market and the
customer
A loose planner
A master of internal company politics
A big picture manager