Management report PIA
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This slide is all about the interview we conducted on PIA, THis is just the slides, if u want any report or voice notes, buzz me in. I am gonna send u all this stuff through mail. Thanks!!
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PIA project
PIA has a hierarchical organizational structure with departments like human resources, corporate planning, flight operations, and engineering. It uses technology like the internet, intranet, and fiber optic cables to transfer data within the organization and connect departments. PIA aims to improve customer service systems through new technologies like customer management systems, reservation systems, and e-ticketing to build their brand image and customer satisfaction. The organization structure, management, and technologies help PIA enhance performance and efficiency.
PIA (Pakistan Jnternational Airlines)
The document discusses Pakistan International Airlines (PIA) and provides details about its history, vision, mission, organizational structure, departments, current issues, and recommendations. It summarizes that PIA has faced significant losses in recent years, declining market shares, an aging fleet, and issues related to leadership, recruitment practices, and rising costs. Recommendations include decentralizing PIA's structure, adopting merit-based promotions, empowering employees, purchasing new aircraft, reducing overhead costs, and implementing a participative leadership style.
presentation on PIA
Pakistan International Airlines (PIA) was founded in 1955 and aims to be a world-class airline exceeding customer expectations. PIA has various departments like human resources, marketing, and engineering that report to the CEO and board of directors. The document discusses PIA's assets like hotels in New York and Paris. It also outlines problems facing PIA like financial losses, management issues, and high costs. A recent turnaround plan proposed cuts and new fuel-efficient planes, but the government may not approve due to PIA's large debts. PIA has also fired 200 employees for submitting fake degrees.
Pakistan International Airlines
PIA is Pakistan's national airline that has faced financial struggles in recent years due to high costs and management issues. It has an aging fleet that is expensive to operate, too many employees relative to the number of aircraft, and has struggled with privatization efforts. Suggestions to improve PIA's financial performance include upgrading the fleet, reducing excess staff, improving customer service and marketing, and addressing centralized decision-making and lack of merit-based promotions. Addressing high costs and improving revenue opportunities could help PIA return to profitability.
Pakistan International Airlines
Pakistan International Airlines (PIA) is the national flag carrier of Pakistan. It operates domestic flights within Pakistan and international flights to 30 countries. PIA has a history of aviation milestones and was the first Asian airline to operate jet aircraft. It is majority owned by the Government of Pakistan and aims to be a world-class airline exceeding customer expectations. PIA provides medical coverage to its employees and their families and has over 18,000 current employees, making human resource management a major task.
Pia revival strategy
Company Profile:
Pakistan International Airlines Corporation, more commonly known as Pakistan International Airlines or PIA is the flag carrier airline of Pakistan
Pakistan-based company -------- engaged in the provision of air transport services.
Other activities -------- provision of engineering and other allied services.
The Company operates in two business segments------- airlines operation and hotel operation.
History (Emphasis on Resources and Achievement):
On 23rd October 1946, a new airline was born Orient Airways Ltd. had at its helm Mr. M.A. Ispahani as Chairman.
Operating license was obtained in May 1947.
Orient Airways was a privately owned company, with limited capital and resources. It could not be expected to grow and expand independently. It was then that the Government of Pakistan decided to form a state-owned airline and invited Orient Airways to merge with it.
The outcome of the merger was the birth of a new airline, through PIAC Ordinance 1955 on January 10, 1955.
On 07 June 1954 PIA’s first flit linking b/w Karachi - - - - Dacca (Dhaka).
01 Feb 1955; PIA’s first International flit linking b/w Karachi - - - - London via Cairo.
Titled First Asian Airline with Pure-jet aircraft, by acquiescent Boeing 707-321 machine form PAN American World Airways in 07 March 1960. & extended London to New York
Meanwhile First time Helicopter services ran with Sikorsky S-61N.
CASE STUDY-Pakistan International Airlines
PIA has been struggling financially and losing market share over decades due to mismanagement and political interference. It has accumulated debts of Rs300 billion and annual losses of Rs20-30 billion. Six major factors contributing to its decline are an aging fleet, inefficient routes, high costs, poor management, unqualified hiring, and overstaffing. As a change management consultant, resistance from unions with political ties and overstaffing would be challenges to address. Solutions include reducing political influence over unions, rightsizing staff based on aircraft needs, and appointing experienced aviation professionals through independent audits and international HR firms.
presentation on PIA
Pakistan International Airlines (PIA) was founded in 1955 and aims to be a world-class airline exceeding customer expectations. PIA has various departments like human resources, marketing, and engineering that report to the CEO and board of directors. The document discusses PIA's assets like hotels in New York and Paris. It also outlines problems facing PIA like financial losses, management issues, and high costs. A recent turnaround plan proposed cuts and new fuel-efficient planes, but the government may not approve due to PIA's large debts. PIA has also fired 200 employees for submitting fake degrees.
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PIA project
PIA has a hierarchical organizational structure with departments like human resources, corporate planning, flight operations, and engineering. It uses technology like the internet, intranet, and fiber optic cables to transfer data within the organization and connect departments. PIA aims to improve customer service systems through new technologies like customer management systems, reservation systems, and e-ticketing to build their brand image and customer satisfaction. The organization structure, management, and technologies help PIA enhance performance and efficiency.
PIA (Pakistan Jnternational Airlines)
The document discusses Pakistan International Airlines (PIA) and provides details about its history, vision, mission, organizational structure, departments, current issues, and recommendations. It summarizes that PIA has faced significant losses in recent years, declining market shares, an aging fleet, and issues related to leadership, recruitment practices, and rising costs. Recommendations include decentralizing PIA's structure, adopting merit-based promotions, empowering employees, purchasing new aircraft, reducing overhead costs, and implementing a participative leadership style.
presentation on PIA
Pakistan International Airlines (PIA) was founded in 1955 and aims to be a world-class airline exceeding customer expectations. PIA has various departments like human resources, marketing, and engineering that report to the CEO and board of directors. The document discusses PIA's assets like hotels in New York and Paris. It also outlines problems facing PIA like financial losses, management issues, and high costs. A recent turnaround plan proposed cuts and new fuel-efficient planes, but the government may not approve due to PIA's large debts. PIA has also fired 200 employees for submitting fake degrees.
Pakistan International Airlines
PIA is Pakistan's national airline that has faced financial struggles in recent years due to high costs and management issues. It has an aging fleet that is expensive to operate, too many employees relative to the number of aircraft, and has struggled with privatization efforts. Suggestions to improve PIA's financial performance include upgrading the fleet, reducing excess staff, improving customer service and marketing, and addressing centralized decision-making and lack of merit-based promotions. Addressing high costs and improving revenue opportunities could help PIA return to profitability.
Pakistan International Airlines
Pakistan International Airlines (PIA) is the national flag carrier of Pakistan. It operates domestic flights within Pakistan and international flights to 30 countries. PIA has a history of aviation milestones and was the first Asian airline to operate jet aircraft. It is majority owned by the Government of Pakistan and aims to be a world-class airline exceeding customer expectations. PIA provides medical coverage to its employees and their families and has over 18,000 current employees, making human resource management a major task.
Pia revival strategy
Company Profile:
Pakistan International Airlines Corporation, more commonly known as Pakistan International Airlines or PIA is the flag carrier airline of Pakistan
Pakistan-based company -------- engaged in the provision of air transport services.
Other activities -------- provision of engineering and other allied services.
The Company operates in two business segments------- airlines operation and hotel operation.
History (Emphasis on Resources and Achievement):
On 23rd October 1946, a new airline was born Orient Airways Ltd. had at its helm Mr. M.A. Ispahani as Chairman.
Operating license was obtained in May 1947.
Orient Airways was a privately owned company, with limited capital and resources. It could not be expected to grow and expand independently. It was then that the Government of Pakistan decided to form a state-owned airline and invited Orient Airways to merge with it.
The outcome of the merger was the birth of a new airline, through PIAC Ordinance 1955 on January 10, 1955.
On 07 June 1954 PIA’s first flit linking b/w Karachi - - - - Dacca (Dhaka).
01 Feb 1955; PIA’s first International flit linking b/w Karachi - - - - London via Cairo.
Titled First Asian Airline with Pure-jet aircraft, by acquiescent Boeing 707-321 machine form PAN American World Airways in 07 March 1960. & extended London to New York
Meanwhile First time Helicopter services ran with Sikorsky S-61N.
CASE STUDY-Pakistan International Airlines
PIA has been struggling financially and losing market share over decades due to mismanagement and political interference. It has accumulated debts of Rs300 billion and annual losses of Rs20-30 billion. Six major factors contributing to its decline are an aging fleet, inefficient routes, high costs, poor management, unqualified hiring, and overstaffing. As a change management consultant, resistance from unions with political ties and overstaffing would be challenges to address. Solutions include reducing political influence over unions, rightsizing staff based on aircraft needs, and appointing experienced aviation professionals through independent audits and international HR firms.
presentation on PIA
Pakistan International Airlines (PIA) was founded in 1955 and aims to be a world-class airline exceeding customer expectations. PIA has various departments like human resources, marketing, and engineering that report to the CEO and board of directors. The document discusses PIA's assets like hotels in New York and Paris. It also outlines problems facing PIA like financial losses, management issues, and high costs. A recent turnaround plan proposed cuts and new fuel-efficient planes, but the government may not approve due to PIA's large debts. PIA has also fired 200 employees for submitting fake degrees.
PIA Internship Report
Hello Guys, The report that i have submitted was prepared by me along with my group members during my 6 weeks Intership @ PIA in 2010. we were given a project of conduting a surey at Jinnah Terminal's international departure lounge from passengers to know the reasons behind PIA's downfall.
Pakistan international airlines
The document discusses observations and recommendations regarding the organizational structure and human resource management of Pakistan International Airlines (PIA). It notes that PIA has a tall organizational structure with many layers of management. Key operational departments do not directly report to the Managing Director, and there are issues with the bargaining power of unions, excess staff, demotivated employees, and operational inefficiencies. Many managers in PIA rose through the ranks as pilots but lack non-operational management skills. PIA has 427 employees per aircraft, significantly more than other airlines. Recommendations include streamlining the organizational structure, improving employee motivation through transparent promotion policies and pay scales, and reducing political influence in appointments.
PIA Human Resource
This document provides information about an assignment submitted by Group #6 to Sir Usama Najam regarding their interview with HR managers at PIA Multan. The group thanks the HR managers, Mr. Shiekh Bilal Rasool and Mr. Muhammad Fakhur, for their time. The document then provides an overview of PIA's organizational structure, history, mission, vision, values, achievements, SWOT analysis, revenue management system, and human resource management processes including job analysis, recruitment, and downsizing.
Pakistan International Airline
This document provides an overview of Pakistan International Airlines (PIA), including its vision, mission, history since inception, organizational structure, routes, fleet, financial performance, and a proposed new investment project. It traces PIA's origins to Orient Airways, established in 1947, and discusses key milestones. PIA currently serves 30 domestic and 36 international destinations with a fleet of 34 planes, though only 24 are operational. The proposed new project involves wet leasing planes for non-stop routes from Lahore to Dubai and Toronto, which could generate over $3.9 billion in annual revenue.
PIA
This document outlines the presentation of Abdullah Mansoor on the downfall of Pakistan International Airlines (PIA). It provides background on PIA's founding and services. The main reasons for PIA's downfall included incompetent management, corruption, poor maintenance leading to accidents, high wages despite low productivity, lack of marketing, use of old planes, and poor customer service. Scandals and accidents further eroded public trust. Recommendations to remedy PIA's issues focused on appointing competent management, maintaining planes properly, and purchasing new fuel-efficient aircraft.
Internship Report Of PIA
This document provides an internship report summarizing work completed at the Pakistan International Airlines Corporation (PIAC) HR department. It includes an overview of PIAC, describing its mission, vision, history and achievements. It then focuses on the tasks performed in the HR Admin and Coordination department, including employee leave policies, passage benefits, and other responsibilities like managing employee cases, appeals and disciplinary issues. The report aims to reflect on the experiences gained during the 6-week internship period at PIAC HR.
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PIA CASE STUDY
Pakistan International Airlines (PIA) traces its origins back to 1946 when it was established as Orient Airways to serve as Pakistan's national carrier after it gained independence. Over the years, PIA has accumulated massive financial losses, reaching over $20 billion in 2010 due to issues like overstaffing, hiring unqualified employees, and high fuel and maintenance costs. While PIA owns valuable international assets like hotels in New York and Paris, the airline is under heavy debt of over $1 billion and its continued financial troubles threaten its long-term viability.
Strategic+analysis+of+pia
The document provides a strategic analysis of Pakistan International Airlines (PIA). It discusses PIA's company snapshot, fleet, vision, mission, services offered, and strategic analysis using tools like SWOT, PESTEL, Porter's Five Forces, and financial analysis. The document then proposes a strategy and organizational structure to improve PIA's performance.
Case study of pakistan international airline(pia) downfalls
PIA was founded in 1955 through the merger of Orient Airways and the government of Pakistan. It grew to become Asia's best airline but has struggled financially in recent decades due to aging aircraft, high fuel costs, unnecessary political recruitment, and liberal traffic rights given to foreign competitors without reciprocity. A recent committee review found PIA losses had reached $142 billion with too many employees, general managers, and flights on unprofitable routes due to political pressure. The management lacks a clear business plan and vision for turning PIA around.
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This analysis is done according to the Marketing concepts.First, It includes analysis of airline industry of Pakistan through BCG Matrix, PEST analysis, Porter Generic Strategies, SWOT Analysis. Secondly, it contains a marketing plan as well elaborating only its analysis.
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The document discusses Pakistan International Airlines (PIA). It provides details on PIA's vision to be a world-class airline through excellent customer service, safety, and innovation. It also outlines PIA's organizational structure and departments. Several analyses are presented, including STEEPLE, Porter's Five Forces, BCG matrix, SWOT analysis, EFE matrix, and competitive profile matrix. Key issues facing PIA are identified as well as potential solutions such as privatization, strengthening human resources, and improved marketing. The conclusion expresses hope that PIA will overcome its current crisis and improve in the coming years.
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This document provides information about the marketing strategies of Pakistan International Airlines (PIA). It discusses PIA's vision, objectives, problems like overstaffing and lack of technology. It analyzes PIA's performance from 2013-2016, noting increasing losses. Strategies discussed include positioning, targeting, and competitor attacks. A BCG matrix shows PIA as a cash cow. A SWOT analysis identifies strengths like frequent flights but also weaknesses such as high fares. Recommendations include improving conditions, hiring a strong leader, and focusing on customer satisfaction.
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This document provides an overview of Muhammad Farhan's internship at the line maintenance division of Pakistan International Airlines (PIA) Engineering in Karachi. It discusses the objectives of studying the organization, including understanding real-time diagnostic procedures and workflow. It also briefly describes PIA's history and operations, as well as aircraft systems studied like the Airbus A310 and Boeing 777. The internship provided insights into engineering principles and techniques applied in aviation maintenance.
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This document discusses a group project analyzing the success trap of Pakistan International Airlines. It includes an introduction to PIA, analysis of its SWOT, political, economic, social, technological, and environmental factors. It then analyzes how PIA has fallen into a success trap by becoming arrogant, ignoring customer satisfaction, failing to innovate, and relying on past success. Its prolonged period of operation, success syndrome, and disabled learning have led to declining performance despite doing more of the same activities.
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This document provides a strategic analysis of Pakistan International Airlines (PIA). It includes PIA's vision to be a world-class airline, as well as analyses of PIA using PEST (Political, Economic, Social, Technological factors), Porter's Five Forces model, SWOT (Strengths, Weaknesses, Opportunities, Threats) and BCG matrix. Key points analyzed include PIA's monopoly in Pakistan, high costs, debt burden, opportunities in potential markets, and threats from rising fuel prices and strong competition from airlines like Airblue. The document is presented by Farah, Nargis, Imran and Izhar.
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PIA Internship Report
Hello Guys, The report that i have submitted was prepared by me along with my group members during my 6 weeks Intership @ PIA in 2010. we were given a project of conduting a surey at Jinnah Terminal's international departure lounge from passengers to know the reasons behind PIA's downfall.
Pakistan international airlines
The document discusses observations and recommendations regarding the organizational structure and human resource management of Pakistan International Airlines (PIA). It notes that PIA has a tall organizational structure with many layers of management. Key operational departments do not directly report to the Managing Director, and there are issues with the bargaining power of unions, excess staff, demotivated employees, and operational inefficiencies. Many managers in PIA rose through the ranks as pilots but lack non-operational management skills. PIA has 427 employees per aircraft, significantly more than other airlines. Recommendations include streamlining the organizational structure, improving employee motivation through transparent promotion policies and pay scales, and reducing political influence in appointments.
PIA Human Resource
This document provides information about an assignment submitted by Group #6 to Sir Usama Najam regarding their interview with HR managers at PIA Multan. The group thanks the HR managers, Mr. Shiekh Bilal Rasool and Mr. Muhammad Fakhur, for their time. The document then provides an overview of PIA's organizational structure, history, mission, vision, values, achievements, SWOT analysis, revenue management system, and human resource management processes including job analysis, recruitment, and downsizing.
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This document provides an overview of Pakistan International Airlines (PIA), including its vision, mission, history since inception, organizational structure, routes, fleet, financial performance, and a proposed new investment project. It traces PIA's origins to Orient Airways, established in 1947, and discusses key milestones. PIA currently serves 30 domestic and 36 international destinations with a fleet of 34 planes, though only 24 are operational. The proposed new project involves wet leasing planes for non-stop routes from Lahore to Dubai and Toronto, which could generate over $3.9 billion in annual revenue.
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This document outlines the presentation of Abdullah Mansoor on the downfall of Pakistan International Airlines (PIA). It provides background on PIA's founding and services. The main reasons for PIA's downfall included incompetent management, corruption, poor maintenance leading to accidents, high wages despite low productivity, lack of marketing, use of old planes, and poor customer service. Scandals and accidents further eroded public trust. Recommendations to remedy PIA's issues focused on appointing competent management, maintaining planes properly, and purchasing new fuel-efficient aircraft.
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This document provides an internship report summarizing work completed at the Pakistan International Airlines Corporation (PIAC) HR department. It includes an overview of PIAC, describing its mission, vision, history and achievements. It then focuses on the tasks performed in the HR Admin and Coordination department, including employee leave policies, passage benefits, and other responsibilities like managing employee cases, appeals and disciplinary issues. The report aims to reflect on the experiences gained during the 6-week internship period at PIAC HR.
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This document outlines a marketing course on product and brand management, listing the course title, code, students submitting the course, and program coordinator.
PIA CASE STUDY
Pakistan International Airlines (PIA) traces its origins back to 1946 when it was established as Orient Airways to serve as Pakistan's national carrier after it gained independence. Over the years, PIA has accumulated massive financial losses, reaching over $20 billion in 2010 due to issues like overstaffing, hiring unqualified employees, and high fuel and maintenance costs. While PIA owns valuable international assets like hotels in New York and Paris, the airline is under heavy debt of over $1 billion and its continued financial troubles threaten its long-term viability.
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The document provides a strategic analysis of Pakistan International Airlines (PIA). It discusses PIA's company snapshot, fleet, vision, mission, services offered, and strategic analysis using tools like SWOT, PESTEL, Porter's Five Forces, and financial analysis. The document then proposes a strategy and organizational structure to improve PIA's performance.
Case study of pakistan international airline(pia) downfalls
PIA was founded in 1955 through the merger of Orient Airways and the government of Pakistan. It grew to become Asia's best airline but has struggled financially in recent decades due to aging aircraft, high fuel costs, unnecessary political recruitment, and liberal traffic rights given to foreign competitors without reciprocity. A recent committee review found PIA losses had reached $142 billion with too many employees, general managers, and flights on unprofitable routes due to political pressure. The management lacks a clear business plan and vision for turning PIA around.
Pakistan's Airline Industry Analysis
This analysis is done according to the Marketing concepts.First, It includes analysis of airline industry of Pakistan through BCG Matrix, PEST analysis, Porter Generic Strategies, SWOT Analysis. Secondly, it contains a marketing plan as well elaborating only its analysis.
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Air Blue is Pakistan's second largest airline, established in 2003. It operates domestic flights within Pakistan as well as international flights to destinations in the Middle East and Europe. The airline is headquartered in Islamabad and has its main base at Jinnah International Airport in Karachi. Air Blue has a young fleet and offers low prices and convenience to passengers while prioritizing safety. However, the airline has faced challenges such as scrutiny over its investigation into a fatal 2008 plane crash.
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Presentation contains the strategic report for PIA including the growth rate and SWOT.
Best for Business Management and Strategic Management's Students.
PIA Project
The document discusses Pakistan International Airlines (PIA). It provides details on PIA's vision to be a world-class airline through excellent customer service, safety, and innovation. It also outlines PIA's organizational structure and departments. Several analyses are presented, including STEEPLE, Porter's Five Forces, BCG matrix, SWOT analysis, EFE matrix, and competitive profile matrix. Key issues facing PIA are identified as well as potential solutions such as privatization, strengthening human resources, and improved marketing. The conclusion expresses hope that PIA will overcome its current crisis and improve in the coming years.
Strategic marketing
This document provides information about the marketing strategies of Pakistan International Airlines (PIA). It discusses PIA's vision, objectives, problems like overstaffing and lack of technology. It analyzes PIA's performance from 2013-2016, noting increasing losses. Strategies discussed include positioning, targeting, and competitor attacks. A BCG matrix shows PIA as a cash cow. A SWOT analysis identifies strengths like frequent flights but also weaknesses such as high fares. Recommendations include improving conditions, hiring a strong leader, and focusing on customer satisfaction.
PIA Internship Report
This document provides an overview of Muhammad Farhan's internship at the line maintenance division of Pakistan International Airlines (PIA) Engineering in Karachi. It discusses the objectives of studying the organization, including understanding real-time diagnostic procedures and workflow. It also briefly describes PIA's history and operations, as well as aircraft systems studied like the Airbus A310 and Boeing 777. The internship provided insights into engineering principles and techniques applied in aviation maintenance.
Air blue presentation
The document provides details about Airblue, a Pakistani airline, including its history, leadership, routes, fleet, and achievements. It discusses the airline's founding in 2003 and expansion over the years to become one of the largest carriers in Pakistan, as well as its goals to further expand internationally. Key figures mentioned include CEO Tariq Chaudhary and COO Shahid Khaqan Abbasi, the routes it serves, its fleet of Airbus aircraft, and its introduction of technologies like e-ticketing.
Pia change management sucess trap
This document discusses a group project analyzing the success trap of Pakistan International Airlines. It includes an introduction to PIA, analysis of its SWOT, political, economic, social, technological, and environmental factors. It then analyzes how PIA has fallen into a success trap by becoming arrogant, ignoring customer satisfaction, failing to innovate, and relying on past success. Its prolonged period of operation, success syndrome, and disabled learning have led to declining performance despite doing more of the same activities.
The criteria behind the success of AirAsia
Aviation Business Research :The research project of the criteria behind the success of AirAsia
©copyright by Mae Fah Luang University
Pakistan International Airlines
This document provides a strategic analysis of Pakistan International Airlines (PIA). It includes PIA's vision to be a world-class airline, as well as analyses of PIA using PEST (Political, Economic, Social, Technological factors), Porter's Five Forces model, SWOT (Strengths, Weaknesses, Opportunities, Threats) and BCG matrix. Key points analyzed include PIA's monopoly in Pakistan, high costs, debt burden, opportunities in potential markets, and threats from rising fuel prices and strong competition from airlines like Airblue. The document is presented by Farah, Nargis, Imran and Izhar.
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Case study of pakistan international airline(pia) downfalls
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Management report PIA
- 1. Management Project: PIA Members: Daniyal Azan Abbasi Waseem Khan Zahir Nabi To: Sir Asad Qazi
- 2. PIA & Station Manager Introduction Found on 11th march, 1955 by Pakistan government. created by the resolution in parliament About the PIA, Sukkur Airport—Sir Imdad is stationary manager. MBA for Sindh University. worked in Moen-jo-Daro, Islamabad and Karachi International Airport.
- 3. Decision Making The action or process of making important decisions. “The system encourages workers' participation in corporate decision-making.”
- 4. Steps in Decision Making Process Identify the problem Scanning Categorizing Diagnosing Generating an Alternative Solutions Selecting an Alternative Solution Implementing and Evaluating (policies, rules and procedures)
- 5. What if a flight is ready to take-off and the passengers are on-board but a VIP is on is way for the flight and it is your job to decide to allow the flight to take-off or not. What would you do? (Structured Problem and Programmed Decision)
- 6. What decision would you make if a Flight is Delayed due to weather conditions and all the passengers are going mad as they are waiting for about 3 hours and the flight is expected to be arrive in 1 hour?
- 7. ORGANIZATIONAL DESIGN Top Management Responsibility to organise the structure Criteria: organisation is divided into different departments and further in sections and there responsibilities.
- 8. Six elements of Organizational structure 1 Work specialization 2 Departmentalization 3 Chain of command 4 Span of control 5 Centralization/Decentralization 6 Formalization
- 9. Work Specialization In PIA Highly skilled worker Average worker Un skilled or untrained Collaboration
- 10. Departmentalization There are different departments Admin Marketing Finance Cargo Stores Security
- 11. Different departments work together on the behalf of: Work Experience Education Knowledge Mix Up of Rigid and Cross functional Completion of work then report departmental head.
- 12. Chain of Command Clear Chain of Command All power delegates to top management For more leaves the station manager send report to Director Any other big query
- 13. Span of control Big Company Wide Span of control Station manager roles the 80 employees
- 14. Decentralization Committee sit once a year All Station managers are involved Everyone point of view
- 15. Formalization High formalization Well defined rules Take actions Limited leaves
- 16. Conclusion Mix up of Mechanistic and Organic
- 17. Management Style of Managing Teams and Leadership: Legitimate Power Gun-boat power: Prowess Power: Referent Power: Empowerment and Support
- 18. Identifying Leadership behaviors: IOWA Studies of behavior: Ohio behavioral Studies:
- 19. Identifying Leadership behaviors: Michigan Behavioral Studies: Hersey and Blanchard’s Theory: Path—Goal Theory:
- 21. Ethics in management This is set of the things which is some how necessary for the stable and continues governance of the business
- 22. Ethics and Norms A integral part of the smooth flow of operations
- 23. Culture of the office Values respect
- 24. Rules Restrictions Work environment
- 26. Customers
- 27. Collaboration
- 29. protection