Pakistan International Airlines (PIA) is the national flag carrier of Pakistan. It operates domestic flights within Pakistan and international flights to 30 countries. PIA has a history of aviation milestones and was the first Asian airline to operate jet aircraft. It is majority owned by the Government of Pakistan and aims to be a world-class airline exceeding customer expectations. PIA provides medical coverage to its employees and their families and has over 18,000 current employees, making human resource management a major task.
Hello Guys, The report that i have submitted was prepared by me along with my group members during my 6 weeks Intership @ PIA in 2010. we were given a project of conduting a surey at Jinnah Terminal's international departure lounge from passengers to know the reasons behind PIA's downfall.
Hello Guys, The report that i have submitted was prepared by me along with my group members during my 6 weeks Intership @ PIA in 2010. we were given a project of conduting a surey at Jinnah Terminal's international departure lounge from passengers to know the reasons behind PIA's downfall.
Company Profile:
Pakistan International Airlines Corporation, more commonly known as Pakistan International Airlines or PIA is the flag carrier airline of Pakistan
Pakistan-based company -------- engaged in the provision of air transport services.
Other activities -------- provision of engineering and other allied services.
The Company operates in two business segments------- airlines operation and hotel operation.
History (Emphasis on Resources and Achievement):
On 23rd October 1946, a new airline was born Orient Airways Ltd. had at its helm Mr. M.A. Ispahani as Chairman.
Operating license was obtained in May 1947.
Orient Airways was a privately owned company, with limited capital and resources. It could not be expected to grow and expand independently. It was then that the Government of Pakistan decided to form a state-owned airline and invited Orient Airways to merge with it.
The outcome of the merger was the birth of a new airline, through PIAC Ordinance 1955 on January 10, 1955.
On 07 June 1954 PIA’s first flit linking b/w Karachi - - - - Dacca (Dhaka).
01 Feb 1955; PIA’s first International flit linking b/w Karachi - - - - London via Cairo.
Titled First Asian Airline with Pure-jet aircraft, by acquiescent Boeing 707-321 machine form PAN American World Airways in 07 March 1960. & extended London to New York
Meanwhile First time Helicopter services ran with Sikorsky S-61N.
This analysis is done according to the Marketing concepts.First, It includes analysis of airline industry of Pakistan through BCG Matrix, PEST analysis, Porter Generic Strategies, SWOT Analysis. Secondly, it contains a marketing plan as well elaborating only its analysis.
This slide is all about the interview we conducted on PIA, THis is just the slides, if u want any report or voice notes, buzz me in. I am gonna send u all this stuff through mail. Thanks!!
PIA - Pakistan International Airlines Strategic Reportmegasheeki
Presentation contains the strategic report for PIA including the growth rate and SWOT.
Best for Business Management and Strategic Management's Students.
This word file contains the detailed analysis of Pakistan's Airline Industry with perspective to Marketing Concepts such as SWOT Analysis, BCG Matrix, Porter's Generic Strategies and Pest Analysis. The report also contains the Marketing plan for Serene Air International.
This Presentation belongs to Students who worked on their own research and tried to collect sufficient data for Management presentation.
This presentation contain detailed information for PIA.
All the data present is only for Education purpose.
Prepared by
Hassan Raza
Saad Shaukat
and few other members of group.
Company Profile:
Pakistan International Airlines Corporation, more commonly known as Pakistan International Airlines or PIA is the flag carrier airline of Pakistan
Pakistan-based company -------- engaged in the provision of air transport services.
Other activities -------- provision of engineering and other allied services.
The Company operates in two business segments------- airlines operation and hotel operation.
History (Emphasis on Resources and Achievement):
On 23rd October 1946, a new airline was born Orient Airways Ltd. had at its helm Mr. M.A. Ispahani as Chairman.
Operating license was obtained in May 1947.
Orient Airways was a privately owned company, with limited capital and resources. It could not be expected to grow and expand independently. It was then that the Government of Pakistan decided to form a state-owned airline and invited Orient Airways to merge with it.
The outcome of the merger was the birth of a new airline, through PIAC Ordinance 1955 on January 10, 1955.
On 07 June 1954 PIA’s first flit linking b/w Karachi - - - - Dacca (Dhaka).
01 Feb 1955; PIA’s first International flit linking b/w Karachi - - - - London via Cairo.
Titled First Asian Airline with Pure-jet aircraft, by acquiescent Boeing 707-321 machine form PAN American World Airways in 07 March 1960. & extended London to New York
Meanwhile First time Helicopter services ran with Sikorsky S-61N.
This analysis is done according to the Marketing concepts.First, It includes analysis of airline industry of Pakistan through BCG Matrix, PEST analysis, Porter Generic Strategies, SWOT Analysis. Secondly, it contains a marketing plan as well elaborating only its analysis.
This slide is all about the interview we conducted on PIA, THis is just the slides, if u want any report or voice notes, buzz me in. I am gonna send u all this stuff through mail. Thanks!!
PIA - Pakistan International Airlines Strategic Reportmegasheeki
Presentation contains the strategic report for PIA including the growth rate and SWOT.
Best for Business Management and Strategic Management's Students.
This word file contains the detailed analysis of Pakistan's Airline Industry with perspective to Marketing Concepts such as SWOT Analysis, BCG Matrix, Porter's Generic Strategies and Pest Analysis. The report also contains the Marketing plan for Serene Air International.
This Presentation belongs to Students who worked on their own research and tried to collect sufficient data for Management presentation.
This presentation contain detailed information for PIA.
All the data present is only for Education purpose.
Prepared by
Hassan Raza
Saad Shaukat
and few other members of group.
UKEssays. (November 2018). Plan For Burger King In Pakistan Marketing Essay. Retrieved from https://www.ukessays.com/essays/marketing/plan-for-burger-king-in-pakistan-marketing-essay.php?vref=1
UKEssays. (November 2018). Plan For Burger King In Pakistan Marketing Essay. Retrieved from https://www.ukessays.com/essays/marketing/plan-for-burger-king-in-pakistan-marketing-essay.php?vref=1
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presentation on shareholders descriptions presented by the students of hailey college of commerce. this was presented to prof halima tariq................................................
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A Memorandum of Association (MOA) is a legal document that outlines the fundamental principles and objectives upon which a company operates. It serves as the company's charter or constitution and defines the scope of its activities. Here's a detailed note on the MOA:
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https://seribangash.com/article-of-association-is-legal-doc-of-company/
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www.seribangash.com
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https://seribangash.com/promotors-is-person-conceived-formation-company/
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Association Clause: It simply states that the subscribers wish to form a company and agree to become members of it, in accordance with the terms of the MOA.
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Constitutional Document: It serves as the company's constitutional document, defining its scope, powers, and limitations.
Protection of Members: It protects the interests of the company's members by clearly defining the objectives and limiting their liability.
External Communication: It provides clarity to external parties, such as investors, creditors, and regulatory authorities, regarding the company's objectives and powers.
https://seribangash.com/difference-public-and-private-company-law/
Binding Authority: The company and its members are bound by the provisions of the MOA. Any action taken beyond its scope may be considered ultra vires (beyond the powers) of the company and therefore void.
Amendment of MOA:
While the MOA lays down the company's fundamental principles, it is not entirely immutable. It can be amended, but only under specific circumstances and in compliance with legal procedures. Amendments typically require shareholder
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3. First of all, we all thanks to our ALLAH who have most
beneficial and provide us power to gain knowledge.
For this project file, we would like to thanks our Teacher
Mam Nida Syed.
She gave us a very good topic to research, and through this
topic we are able to become more knowledgeable about
Pakistan International Airlines.
3
4. Pakistan International Airlines (Urdu: پاکستانانٹرنیشنلایئرالئنز )commonly
known as PIA or Pakistan Internationalis the national flag carrier airline of
Pakistan.
It operates scheduled services to 23 domestic destinations and 30
international destinations in 27 countries across Asia, Europe and North
America.
Its main hubs are Karachi, Lahore and Islamabad/ Rawalpindi Secondar
hubs include Peshawar, Faisalabad, Quetta, Sialkot and Multan.
4
5. Pakistan International Airlines Corporation Limited (PIACL)
is majority owned by the Government of Pakistan (87%) while
the remainder (13%) by private shareholders.
The airline is under the administration of Ministry of
Defence the chairman of which is Muhammad Mian Nawaz
Sharif
5
6. PIA has a history of milestones in aviation, such as being the
first Asian airline to operate a jet aircraft and Boeing
737aircraft;.
It is Pakistan's largest airline with a fleet of more than 30
airplanes and at least 10 more on order. Furthermore, PIA is
the launch customer of Boeing 777-200LR model.
6
7. Mission Statement:
Pakistan International must strive to be an airline of choice
operating profitably on modern commercial concepts, capable of
competing with the best in its entire International and Domestic
markets and consistently exceeding customer expectations
Vision of PIA:
"To be a world class airline exceeding customer
expectations through dedicated employees committed to
excellence".
7
8. Air transport has probably never been more important to the
development of a new nation than in the case of Pakistan.
In June 1946, when Pakistan was still in the offing, Mr. Mohammad
Ali Jinnah, the Founder of the upcoming nation, instructed Mr. M.A.
Ispahani, a leading industrialist, to set up a national airline, on a
priority basis. With his singular vision and foresight.
Mr. Jinnah realized that with the formation of the two wings of
Pakistan, separated by 1100 miles, a swift and efficient mode of
transport was imperative
8
9. On 23rd October 1946, a new airline was born. Initially registered
as a pilot project in Calcutta, Orient Airways Ltd. had at its helm
Mr. M.A. Ispahani as Chairman and Air Vice Marshal O.K. Carter
as General Manager.
The new carrier's base remained in Calcutta and an operating license
was obtained in May 1947.
Four Douglas DC-3s were purchased from Tempo of Texas in
February 1947 and operations commenced
on 4th June 1947.
9
10. 10
The year 1955 also marked the inauguration of the fledgling
airline's first scheduled international service - to the glittering,
glitzy capital city of London, via Cairo and Rome.
Initially, there was much criticism, as the public could not
comprehend or justify the need to operate an international
route when, in their opinion, other projects vital for a
developing country should have been given
a higher priority.
11. 11
While Mr. M.A. Ispahani was the first Chairman of the new
dynamic airline; it was the first Managing Director of PIA, Mr.
Zafar-ul-Ahsan, who in his 4 year tenure, got the ball truly
rolling and set the shape of things to come.
Office The PIA Head building at Karachi Airport, which
houses all the major departments of the airline, was the brain-
child of Mr. Zafar-ul- Ahsan.
12. In 1962, finding the upper winds forecast favorable, PIA set
out to break the record for the fastest flight between London
and Karachi. With representatives of FAI (Federation
Aeronautique International) on board to monitor the official
timings
PIA completed the flight in 6 hours, 43 minutes, 51 seconds, a
record which remains unbroken to this day.
12
13. PIA is the first airline to get certified (initial certification) on Safety
Management System (SMS) by Civil Aviation Authority CAA –
Pakistan. CAA Air Navigation Order (ANO 91.0032 issued in
September 2008) binds all airlines operating in Pakistan to have
SMS.
Well before the issuance of this ANO, PIA initiated SMS awareness
and implementation in July 2008.
PIA awarded initial certification on SMS in 27th February 2009 by
CAA
13
14. Not content with a number of historic firsts under its belt, PIA made history
yet again, by installing Pakistan's first computer, an IBM1401, in 1967.
PIA's first Engine Overhaul Shop, located near the Head Office building,
was also completed and commissioned around this time.
The Ground Training School (GTS) now known as the PIA Training
Centre, was first conceived and developed during 1961-62. .
A new Jet Hangar for Boeings with a supporting airframe overhaul shop
was completed and commissioned in 1968.
In 1970, PIA set up its own Flight Kitchen in Karachi, which caters, even
today, to the national airline as well as other carriers
14
15. PIA heralded the nineties by donning a bright new corporate
identity.
Old-timers may remember the flutter that the earlier green and
gold livery had created when it was first introduced in 1974.
PIA introduced a smart, sporty 90's look.
The familiar PIA green was reinforced with moss green and
pale blue stripes were incorporated into the new corporate
identity.
15
19. The latest in this series of customer service initiatives is PIA achieving
successful certification against the global benchmark standard ISO
9001:2008 for its entire chain of customer service activities.
Starting from the Passenger Reservations and Ticket Sales / Cargo Sales, ,
then through to the Passenger Handling Services and finally culminating in
the In-flight Cabin Services;
The entire process has been carefully developed to meet the stringent
requirements of ISO 9001:2008 Quality Management System Standards.
PIA achieved the initial ISO certification in the year 2006
19
20. PIA is driven by the highest standards of corporate governance and social
responsibility.
As a public sector organization and a business leader, PIA believes in
building strong relationships with customers, partners, employees, and the
communities in which it operates
PIA practices active corporate citizenship through social services, support
for non-profit organizations, medical services for employees, the
promotion of sports, and educational initiatives.
20
21. Reaching Out to Help IDPs, PIA is committed to extend a helping
hand, to distressed communities of society, whenever needed.
PIA believes in contributing for the betterment of society by,
working for and learning from the experience of, setting
unprecedented examples of cooperation and support.
At these crucial moment PIA risen to the needs of the nation and
decided to activate its Emergency Response Centre for collecting
Relief Goods for onward dispatch to the people in distress in an
efficient and transparent manner.
21
22. All employees are provided with a comprehensive medical package, in
collaboration with reputable hospitals, diagnostic labs, and medical
institutions.
In 1959, PIA established a Medical Division to supply wide-ranging
medical coverage to active and retired employees.
PIA's medical facilities cover the parents and spouses of serving
employees, children up to the age of 27, unmarried daughters, and
disabled, mentally challenged children of any age.
Retired employees and their spouses are also eligible for medical care at
PIA's Medical Centers
22
23. Since 18000 employees are currently serving PIA and these employees are
considered to be the greatest asset for the organization so the management
of these employees is a big challenge for HR managers
The biggest department in PIA is that of Engineering and then come other
functions like IT, marketing, finance est.
Usually in mediocre organizations they have only 1 hr manager who is
taking over all the responsibilities but in PIA there are aggregately 10 HR
managers at each city including Lahore, Quetta, Karachi, Peshawar,
Islamabad and so on.
23
24. HRP is basically a process by which an organization ensures
that it has the right number and kinds of people.
At the right place.
At the right time.
Capable of effectively and efficiently completing those tasks
that will help the organization achieve its overall objectives.
24