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Sunday, February 05, 2012
        Espirit De Corps & 14 Principles of Management By Henry Fayol
Espirit De Corps
In order to achieve the best possible results, individual and group efforts are to be effectively integrated and
coordinated. Production is a team work for which the whole-hearted support and co-operation of the members at all
levels is required. Everyone should sacrifice his personal interest and contribute his best energies to achieve the best
results. It refers to the spirit of loyalty, faithfulness on the part of the members of the group which can be achieved by
strong motivating recognition and importance of the members for their valuable contribution, effective coordination,
informal mutual social relationship between members of the group and positive and constructive approach of the
management towards workers' welfare.

Management Principles developed by Henri Fayol:
1. DIVISION OF WORK: Work should be divided among individuals and groups to ensure that effortand attention are
focused on special portions of the task. Fayol presented work specialization as the bestway to use the human resources
of the organization.According to Henry Fayol under division of work, "The worker always on the same post, the manager
always concerned with the same matters, acquire an ability, sureness and accuracy which increases their output. In
other words, division of work means specialization. According to this principle, a person is not capable of doingall types
of work. Each job and work should be assigned to the specialist of his job. Division of work promotes efficiency because
it permits an organizational member to work in a limited area reducing the scope of his responsibility. Fayol wanted the
division of work not only at factory but at management levels also.
2. AUTHORITY: The concepts of Authority and responsibility are closely related. Authority was definedby Fayol as the
right to give orders and the power to exact obedience. Responsibility involves beingaccountable, and is therefore
naturally associated with authority. Whoever assumes authority also assumesresponsibility.Authority and responsibility
go together or co-existing. Both authority and responsibility are the two sides of a coin. In this way, if anybody is made
responsible for any job, he should also have the concerned authority. Fayol's principle of management in this regard is
that an efficient manager makes best possible use of his authority and does not escape from the responsibility. In other
words when the authority is exercised the responsibility is automatically generated.
3. DISCIPLINE: A successful organization requires the common effort of workers. Penalties should beapplied judiciously
to encourage this common effort.According to Henry Fayol discipline means sincerity about the work and enterprise,
carrying out orders and instructions of superiors and to have faith in the policies and programs of the business
enterprise, in other sense, discipline in terms of obedience, application, energy and respect to superior. However, Fayol
does not advocate warming, fines, suspension and dismissals of worker for maintaining discipline. These punishments
are rarely awarded. A well-disciplined working force is essential for improving the quality and quantity of the
production.
4. UNITY OF COMMAND: Workers should receive orders from only one manager.A subordinate should take order from
only one boss and he should be responsible and accountable to him. Further he claimed that if the unit of command is
violated, authority is undermined, disciplined in danger, order disturbed and stability threatened. The violation of this
principle will face some serious consequences. In this way, the principle of unity of command provides the enterprise
disciplined stable and orderly existence. It creates harmonious relationship between officers and subordinates,
congenial atmosphere of work.
5.UNITY OF DIRECTION: The entire organization should be moving towards a common objective in acommon
direction.Fayol advocates "One head and one plan" which means that group efforts on a particular plan be led and
directed by a single person. This enables effective co-ordination of individual efforts and energy. This fulfills the
principles of unity of command and brings uniformity in the work of same nature. In this way the principle of direction
create dedication to purpose and loyalty. It emphasizes the attainment of common goal under one head.
6. SUBORDINATION OF INDIVIDUAL INTERESTS TO THE GENERAL INTERESTS: Theinterests of one person should not
take priority over the interests of the organization as a whole.the interest of the business enterprise ought to come
before the interests of the praise individual workers. In other words, principle of management states that employees
should surrender their personnel interest before the general interest of the enterprise. Sometimes the employees due


Assignment By Rajat Sharma                                                                                        Page 1
Sunday, February 05, 2012
tothis ignorance, selfishness, laziness, carelessness and emotional pleasure overlook the interest of the organization.
This attitude proves to be very harmful to the enterprise.
7. REMUNERATION: Many variables, such as cost of living, supply of qualified personnel, generalbusiness conditions,
and success of the business, should be considered in determining a worker’s rate ofpay.According to Fayol wage-rates
and method of their payment should be fair, proper and satisfactory. Both employees and ex-employers should agree to
it. Logical and appropriate wage-rate and methods of their payment reduces tension and differences between workers
and management, create harmonious relationship and a pleasing atmosphere of work. Further Fayol recommends that
residential facilities be provided including arrangement of electricity, water and facilities.
8. CENTRALIZATION: Fayol defined centralization as lowering the importance of the subordinate role.Decentralization is
increasing the importance. The degree to which centralization or decentralization shouldbe adopted depends on the
specific organization in which the manager is working.There should be one central point in the organization which
exercises overall direction and control of all the parts. But the degree of centralization of authority should vary according
to the needs of situation. According to Fayol there should be centralization in small units and proper decentralization in
big organization. Further, Fayol does not favor centralization or decentralization of authorities but suggests that these
should be proper and effective adjustment between centralization and decentralization in order to achieve maximum
objectives of the business. The choice between centralization and decentralization is made after taking into
consideration the nature of work and theefficiency, experience and decision-making capacity of the executives.
9. SCALAR CHAIN: Managers in hierarchies are part of a chain like authority scale. Each manager, fromthe first line
supervisor to the president, possess certain amounts of authority. The President possesses themost authority; the first
line supervisor the least. Lower level managers should always keep upper levelmanagers informed of their work
activities. The existence of a scalar chain and adherence to it arenecessary if the organization is to be successful.the
scalar chain is a chain of supervisors from the highest to the lowest rank. It should be short-circuited. An employee
should feel the necessity to contact his superior through the scalar chain. The authority and responsibility is
communicated through this scalar chain. Fayol defines scalar chain as "the chain of superiors ranging from the ultimate
authority to the lowest rank." Business opportunities must be immediately avoided of. So we must make direct contact
with the concerned employee. It requires that direct contact should be established.
10. ORDER: For the sake of efficiency and coordination, all materials and people related to a specific kindof work should
be treated as equally as possible.According to Fayol there should be proper, systematic and orderly arrangement of
physical and social factors, such as land, raw materials, tools and equipment and employees respectively. As per view,
there should be safe, appropriate and specific place for every article and every place to be used effectively for a
particular activity and commodity. In other words, principles that every piece of land and every article should be used
properly, economically and in the best possible way. Selection and appointment of the most suitable person to every
job. There should be specific place for everyone and everyone should have specific place.
11. EQUITY: All employees should be treated as equally as possible.The principle of equality should be followed and
applicable at every level of management. There should not be any discrimination as regards caste, sex and religion. An
effective management always accords sympathetic and human treatment. The management should be kind, honest and
impartial with the employees. In other words, kindness and justice should be exercised by management in dealing with
their subordinates. This will create loyalty and devotion among the employees. Thus, workers should be treated at par at
every level.
12. STABILITY OF TENURE OF PERSONNEL: Retaining productive employees should always be ahigh priority of
management. Recruitment and Selection Costs, as well as increased product-reject ratesare usually associated with
hiring new workers.Principle of stability is linked with long tenure of personnel in the organization. This means
production being a team work, an efficient management always builds a team of good workers. If the members of the
team go on changing the entire process of production will be disturbed. It is always in the interest of the enterprise that
its trusted, experienced and trained employees do not leave the organization. Stability of job creates a sense of
belongingness among workers who with this feeling are encouraged to improve the quality and quantity of work.
13. INITIATIVE: Management should take steps to encourage worker initiative, which is defined as new oradditional
work activity undertaken through self-direction.Under this principle, the successful management provides an
opportunity to its employees to suggest their new ideas, experiences and more convenient methods of work.
Theemployees, who has been working on the specific job since long discover now, better alternative approach and

Assignment By Rajat Sharma                                                                                           Page 2
Sunday, February 05, 2012
technique of work. It will be more useful, if initiative to do so is provided to employees. In simple, to ensure success,
plans should be well formulated before they are implemented.
14. ESPIRIT DE CORPS:These French words mean team spirit.Management should encourage harmony and general good
feelings amongemployees.Comradeship, shared enthusiasm foster devotion to the common cause (organization).
Managers should infuse the spirit of team work in their subordinates.




Assignment By Rajat Sharma                                                                                        Page 3

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Management principles developed by henri fayol

  • 1. Sunday, February 05, 2012 Espirit De Corps & 14 Principles of Management By Henry Fayol Espirit De Corps In order to achieve the best possible results, individual and group efforts are to be effectively integrated and coordinated. Production is a team work for which the whole-hearted support and co-operation of the members at all levels is required. Everyone should sacrifice his personal interest and contribute his best energies to achieve the best results. It refers to the spirit of loyalty, faithfulness on the part of the members of the group which can be achieved by strong motivating recognition and importance of the members for their valuable contribution, effective coordination, informal mutual social relationship between members of the group and positive and constructive approach of the management towards workers' welfare. Management Principles developed by Henri Fayol: 1. DIVISION OF WORK: Work should be divided among individuals and groups to ensure that effortand attention are focused on special portions of the task. Fayol presented work specialization as the bestway to use the human resources of the organization.According to Henry Fayol under division of work, "The worker always on the same post, the manager always concerned with the same matters, acquire an ability, sureness and accuracy which increases their output. In other words, division of work means specialization. According to this principle, a person is not capable of doingall types of work. Each job and work should be assigned to the specialist of his job. Division of work promotes efficiency because it permits an organizational member to work in a limited area reducing the scope of his responsibility. Fayol wanted the division of work not only at factory but at management levels also. 2. AUTHORITY: The concepts of Authority and responsibility are closely related. Authority was definedby Fayol as the right to give orders and the power to exact obedience. Responsibility involves beingaccountable, and is therefore naturally associated with authority. Whoever assumes authority also assumesresponsibility.Authority and responsibility go together or co-existing. Both authority and responsibility are the two sides of a coin. In this way, if anybody is made responsible for any job, he should also have the concerned authority. Fayol's principle of management in this regard is that an efficient manager makes best possible use of his authority and does not escape from the responsibility. In other words when the authority is exercised the responsibility is automatically generated. 3. DISCIPLINE: A successful organization requires the common effort of workers. Penalties should beapplied judiciously to encourage this common effort.According to Henry Fayol discipline means sincerity about the work and enterprise, carrying out orders and instructions of superiors and to have faith in the policies and programs of the business enterprise, in other sense, discipline in terms of obedience, application, energy and respect to superior. However, Fayol does not advocate warming, fines, suspension and dismissals of worker for maintaining discipline. These punishments are rarely awarded. A well-disciplined working force is essential for improving the quality and quantity of the production. 4. UNITY OF COMMAND: Workers should receive orders from only one manager.A subordinate should take order from only one boss and he should be responsible and accountable to him. Further he claimed that if the unit of command is violated, authority is undermined, disciplined in danger, order disturbed and stability threatened. The violation of this principle will face some serious consequences. In this way, the principle of unity of command provides the enterprise disciplined stable and orderly existence. It creates harmonious relationship between officers and subordinates, congenial atmosphere of work. 5.UNITY OF DIRECTION: The entire organization should be moving towards a common objective in acommon direction.Fayol advocates "One head and one plan" which means that group efforts on a particular plan be led and directed by a single person. This enables effective co-ordination of individual efforts and energy. This fulfills the principles of unity of command and brings uniformity in the work of same nature. In this way the principle of direction create dedication to purpose and loyalty. It emphasizes the attainment of common goal under one head. 6. SUBORDINATION OF INDIVIDUAL INTERESTS TO THE GENERAL INTERESTS: Theinterests of one person should not take priority over the interests of the organization as a whole.the interest of the business enterprise ought to come before the interests of the praise individual workers. In other words, principle of management states that employees should surrender their personnel interest before the general interest of the enterprise. Sometimes the employees due Assignment By Rajat Sharma Page 1
  • 2. Sunday, February 05, 2012 tothis ignorance, selfishness, laziness, carelessness and emotional pleasure overlook the interest of the organization. This attitude proves to be very harmful to the enterprise. 7. REMUNERATION: Many variables, such as cost of living, supply of qualified personnel, generalbusiness conditions, and success of the business, should be considered in determining a worker’s rate ofpay.According to Fayol wage-rates and method of their payment should be fair, proper and satisfactory. Both employees and ex-employers should agree to it. Logical and appropriate wage-rate and methods of their payment reduces tension and differences between workers and management, create harmonious relationship and a pleasing atmosphere of work. Further Fayol recommends that residential facilities be provided including arrangement of electricity, water and facilities. 8. CENTRALIZATION: Fayol defined centralization as lowering the importance of the subordinate role.Decentralization is increasing the importance. The degree to which centralization or decentralization shouldbe adopted depends on the specific organization in which the manager is working.There should be one central point in the organization which exercises overall direction and control of all the parts. But the degree of centralization of authority should vary according to the needs of situation. According to Fayol there should be centralization in small units and proper decentralization in big organization. Further, Fayol does not favor centralization or decentralization of authorities but suggests that these should be proper and effective adjustment between centralization and decentralization in order to achieve maximum objectives of the business. The choice between centralization and decentralization is made after taking into consideration the nature of work and theefficiency, experience and decision-making capacity of the executives. 9. SCALAR CHAIN: Managers in hierarchies are part of a chain like authority scale. Each manager, fromthe first line supervisor to the president, possess certain amounts of authority. The President possesses themost authority; the first line supervisor the least. Lower level managers should always keep upper levelmanagers informed of their work activities. The existence of a scalar chain and adherence to it arenecessary if the organization is to be successful.the scalar chain is a chain of supervisors from the highest to the lowest rank. It should be short-circuited. An employee should feel the necessity to contact his superior through the scalar chain. The authority and responsibility is communicated through this scalar chain. Fayol defines scalar chain as "the chain of superiors ranging from the ultimate authority to the lowest rank." Business opportunities must be immediately avoided of. So we must make direct contact with the concerned employee. It requires that direct contact should be established. 10. ORDER: For the sake of efficiency and coordination, all materials and people related to a specific kindof work should be treated as equally as possible.According to Fayol there should be proper, systematic and orderly arrangement of physical and social factors, such as land, raw materials, tools and equipment and employees respectively. As per view, there should be safe, appropriate and specific place for every article and every place to be used effectively for a particular activity and commodity. In other words, principles that every piece of land and every article should be used properly, economically and in the best possible way. Selection and appointment of the most suitable person to every job. There should be specific place for everyone and everyone should have specific place. 11. EQUITY: All employees should be treated as equally as possible.The principle of equality should be followed and applicable at every level of management. There should not be any discrimination as regards caste, sex and religion. An effective management always accords sympathetic and human treatment. The management should be kind, honest and impartial with the employees. In other words, kindness and justice should be exercised by management in dealing with their subordinates. This will create loyalty and devotion among the employees. Thus, workers should be treated at par at every level. 12. STABILITY OF TENURE OF PERSONNEL: Retaining productive employees should always be ahigh priority of management. Recruitment and Selection Costs, as well as increased product-reject ratesare usually associated with hiring new workers.Principle of stability is linked with long tenure of personnel in the organization. This means production being a team work, an efficient management always builds a team of good workers. If the members of the team go on changing the entire process of production will be disturbed. It is always in the interest of the enterprise that its trusted, experienced and trained employees do not leave the organization. Stability of job creates a sense of belongingness among workers who with this feeling are encouraged to improve the quality and quantity of work. 13. INITIATIVE: Management should take steps to encourage worker initiative, which is defined as new oradditional work activity undertaken through self-direction.Under this principle, the successful management provides an opportunity to its employees to suggest their new ideas, experiences and more convenient methods of work. Theemployees, who has been working on the specific job since long discover now, better alternative approach and Assignment By Rajat Sharma Page 2
  • 3. Sunday, February 05, 2012 technique of work. It will be more useful, if initiative to do so is provided to employees. In simple, to ensure success, plans should be well formulated before they are implemented. 14. ESPIRIT DE CORPS:These French words mean team spirit.Management should encourage harmony and general good feelings amongemployees.Comradeship, shared enthusiasm foster devotion to the common cause (organization). Managers should infuse the spirit of team work in their subordinates. Assignment By Rajat Sharma Page 3