This document provides an overview of information systems and information technology with real-world examples. It begins with an agenda that covers the components of information systems, the difference between information systems and information technology, and examples of different types of systems used in business. It then defines what a system and information system are. The next sections explain the differences between information systems and information technology in terms of their objectives, history, scope, and components. Real-world examples are also provided of different types of information systems used in banking, retail, and telecommunications. Finally, some ethical and societal issues related to information technology are briefly discussed.

1. a tour with real-world examples Presented By: Group - 1Information Systems & Information Technology

2. Agenda 1 3 2 Birds Eye View IS- Components IS | IT Presentation is supported by real-world examples

4. For managerial decision making

5. For workgroup collaborationWhy study Information Systems and Information Technology?

7. With a clearly defined boundary

8. Working together to achieve a common set of objectives

9. By accepting inputs and producing outputs in an organized transformation processWhat is a system?

11. Hardware

12. Software

13. Communications networks

14. Data resources

15. Policies and proceduresThat stores, retrieves, transforms, and disseminates information in an organization

16. Objective – IS – Control, Management, Planning, Informative decisions IT – input, organizes, processing and storing information. History – IS – start of 1940 s when first time POS data and Inventory management were performed IT – relatively newer concept, started in 1990 ‘s decades. Scope – IS – broader perspective, depends on long term goals and planning of organization IT – limited to process and procedure, depend on technology used as per requirement of organization. Information System (IS) versus Information Technology (IT)

17. Components – IS – organization ( people + structure + working culture) + Technology + Management ( operation + managerial + strategic ) IT – technology (hardware + software + database) Application – IS – Way people interact, Business work and Organization run IT – only technology component, does not consider the environment. Information System (IS) versus Information Technology (IT)

18. Information System (IS) versus Information Technology (IT)

21. Real World Examples

23. Components of an Information System

26. Banking – Bank Of America People - Tellers, Helplines , Customer relationship managers Software- Windows (OS), banking application, mobile utility, online services Hardware: ATMS, PCs, Scanners, Currency counter Database – Oracle, Access, etc Procedure – Services, Banking, online, ATM Retail - Wal-Mart People – Floor Managers, CRMs, Cashiers Software- Windows (OS), retail applications Hardware: card readers, RFIDs, bar code readers, theft detectors, Loyalty Management Database – Oracle, Access Procedure – Retail services, pos, consumer behavior Telecom Airtel/Vodafone People –Sales executive, customer care, Retailers Software- Windows(OS),Mobile application Software Hardware: -Servers, Mobile towers , control rooms,Pc Database – Oracle, Access Procedure – Billing System, CRM, Calling plans(Du) Real World Examples

27. Ethical & Societal Issues The Not-So-Bright Side Consumer Privacy Organizations collect (and sometimes sell) huge amounts of data on individuals. Employee Privacy IT supports remote monitoring of employees, violating privacy and creating stress Freedom of Speech IT increases opportunities for pornography, hate speech, intellectual property crime, an d other intrusions; prevention may abridge free speech. IT Professionalism No mandatory or enforced code of ethics for IT professionals--unlike other professions. Social Inequality Less than 20% of the world’s population have ever used a PC; less than 3% have Internet access.

28. Information Technology Information Systems Group-1