Louis Trammell has over 15 years of experience in compliance, project management, and operations management. He currently works as a Compliance Analyst for Jack Henry & Associates, where he performs business analysis, manages disaster recovery and business continuity plans, identifies and monitors risks, and ensures regulatory compliance across departments. Previously, he worked at Humana in roles such as Project Analyst, Frontline Leader, and Medicare Enrollment Specialist. He also served for 8 years in the United States Army as a Petroleum Supply Supervisor. Trammell holds a Bachelor's degree in Business Management from Indiana Wesleyan University and is pursuing a BA in Information Technology Security from Sullivan University.

1. LOUIS TRAMMELL
10850 Southgate Manor Dr  Louisville, KY 40229  trammelllouis78@gmail.com 
(H) 502.472.3394 (W) 270.706.9447
EXECUTIVE SUMMARY
Effective leader who identifies areas of risk and implements solutions that improves organizational
internal controls, efficiency and compliance. An experienced manager with a focus on compliance
exception reporting, composing and implementing procedures, in-depth internal examinations and staff
supervision. Areas of strength include
 Operation management
 Large and small project meeting
 Complex problem Solving
 Cross-functional team management
 Proficient with Microsoft Office system (Word, Excel, Outlook, Power Point, Visio, TFS,
SharePoint)
PROFESSIONAL EXPERIENCE
Jack Henry & Assoc. 2013 to Present
Compliance Analyst
 Performs business analysis function as part of software development lifecycle for
compliance
 Manages Disaster Recovery & Business Continuity Plan for IT functional area (BIA,
Risk Management)
 Works with leadership and external partners to identify, monitor and control new risk
 Provides proactive consulting and facilitation on risk, control and governance processes
for those areas under review both internal and external partners
 Successfully manages several compliance audits and projects(SOX, SSAE16, PCI,
FFIEC)
 Review, approve control policies and processes in order to ensure regulatory
compliance across all departments
 Review access logs and group permission to ensure separation of duties
Humana Inc. 2012 to 2013
Project Analyst
 Recorded a 97% pass rating in benefits review and returned
 Collaborated with multiple partners to ensure compliance with Affordable Healthcare Act
 Prepared internal and external reports on projects in coordination with different
departments
 Analyzed projects to determine the scale and impacts of projects assigned

2. HUMANA INC. 2010 to 2012
Frontline Leader
 Managed team of 13 quality assurance specialist
 Engaged and Collaborated with other departments to reduce rework by 20%
 Oversaw transition from onshore operations to offshore operations.
 Initiated programs that standardized employee training and led to higher performance rating and
reduced overhead
Humana Inc. 2010 to 2012
Medicare Enrollment Specialist
 Served Humana as a Subject Matter Expert in PDE, BAE and LIS
 Expressed of knowledge of claims, billing and enrollment systems, processes and
methods and tools to ensure exceptional member services
 Analyzed incoming claims to determine proper disposition and control with quality
assurance score
 Navigated several Humana systems (CAS, CCP2, ARGUS, Mentor, Alliance, and Aspire)
United States Army 1998 to 2006
Petroleum Supply Supervisor
 Served as Equal Opportunity Officer, conducting annual training, while investigating
discrimination, harassment claims and report finding of investigation to senior
leadership.
 Received accolades from senior ranking officers for providing guidance and support to
subordinates and peers
 Reviewed, consolidated, prepared technical reports and standard operations procedures
for fuel missions
Education and Training
Graduate with Bachelor in Business Management Indiana Wesleyan – Louisville, KY - 2011
Pursuing BA Information Technology Security, Sullivan University – Louisville, KY – 2017
Equal Employment Opportunity Training – Fort Knox, KY - 2003