Cynthia Lauing has over 20 years of experience in human resources management, most recently as Human Resources Manager at Grand Victoria Casino in Elgin, IL since 1999. She oversees all aspects of HR including employee relations, recruiting, policy, benefits administration, and ensuring compliance with state and federal employment laws. Prior to her current role, she worked as an Assistant Banking Center Manager at Bank One in Bloomingdale, IL from 1989-1999 where she supervised a team of 25 employees and was responsible for hiring, training, and customer service. Lauing holds a Master's in Business Administration and Bachelor's degree in Management with an HR emphasis from Elmhurst College and is a certified PHR and SHRM-CP professional