Sherry Morris is a skilled business systems analyst with over 9 years of experience, seeking a challenging role as a business analyst or project manager. Her expertise includes performing quality assurance testing, analyzing claims, and participating in project development and management, with a strong focus on data quality and effective communication. She is proficient in SQL, Microsoft Office, and various healthcare systems, and also volunteers in support of families affected by muscular dystrophy.

1. Sherry Morris
Business Systems Analyst – HCSC Corporation
Richardson, TX
Looking for a challenging position of Business Analyst or Project Manager in an organization where my
skills and knowledge can be improved
Work Experience
QA Analyst
Perform testing and report issues in a development or production environment to ensure the delivery of
high quality end results. Test applications for reliability, consistency, and ease of use. Test business
enhancements for quality control, by understanding the business needs and requirements and testing
system to guarantee that the enhancement is functioning as designed. Develop, coordinate and present
test output results to the Business Analyst, System Analyst and Developer. Resolve system issues as
reported by the end user. Aid in development of project plans and meeting plan deliverables. Participate
in business requirement meetings to gather and record specification data. Help define functional
requirements needed for internally developed applications.
Claims and Testing Analyst
Working as a testing analyst in Medicaid. Tracks original requests and maintains status reports. Supports
tasks by collecting and evaluating preliminary data. Supports the breakdown of data and shares findings.
Ensure data quality, consistency and performs data audits. Isolates and addresses data quality issues.
Running SQLs to retrieve necessary information for testing purposes, creating test plans to efficiently test
for SCR's, migrations, and implementations, ensuring all test scenarios are valid and billable scenarios for
proper testing. Multi-tasks to complete workload efficiently. Makes data-driven decisions. Meets or
exceeds set performance standards. Has worked as testing lead on Virginia implementation.
Patient Financial Services Representative
Operated as a Patient Financial Services Representative and conducted the tasks of the job as follows:
Prepared and submitted claims to the appropriate payer, followed-up on all unpaid claims, adhered to
Patient Accounting Policies and Procedures as evidenced by monthly audit, resolved credit balances,
responded to inquiries timely.
Senior Claims Analyst
Made decisions based on review of source documents for routine and difficult processing issues. Looks
up correct codes and enters date into system. Researches information as appropriate to resolve problem
claims not accepted by system edits. Contacts other internal staff to verify information or works along with
internal staff to ensure information is correct. Updates current work flows to ensure proper processing
procedure. Serves as lead contact for supervisor for special projects or expedited projects.
Education
Diploma
Garland High School
1981

2. Additional Information
Highly accomplished, result-oriented and self-motivated professional with over 9 years of experience as a
claims and testing analyst with the extensive knowledge of the field, excellent communication and
interpersonal skills, excellent analytical knowledge, great presentation and organization skills, other Skills
include:
• Excellent analytical ability and judgment
• Work cooperatively, positively, and collaboratively in an interdisciplinary team
• Ability to manage multiple tasks and prioritize work tasks to adhere to deadlines and identified time
frames
• Develop solutions where processes are completed by software applications rather than human
intervention
Computer Skills:
• Remedy, EDI, Mainframe maintenance
• Knowledge of MS Office (Excel, Word, PowerPoint, Access, Outlook)
• SQL Server Management, Microsoft Access Database (97 and 2003), Crystal Reporting Tool
• OS- All Windows versions , Quality Center
• Healthcare - Medicaid, Medicare, Commercial Insurance. ICD-9, ICD-10, EDI - Electronic Data
Interchanges.
Volunteer Activities
Muscular Dystrophy Association: I help educate families who have the disease.
I moderate support groups for special needs adults and children.
CPR and AED certified.