1. CURRICULUM VITAE
Nadeem Ahmed
Present Address: H/NO, 347 Block, B/3 China Scheme, Lahore
Tel: - 0092 – 321 – 8486948, (Mobile-Pakistan)
Home: - 0092-42-37330021, (Home-Pakistan)
00966532672854 (Current Contact No In K S A)
E – Mail: mehmoodnadeem12@gmail.com
Personal Details
Position Apply : - Asst Reservations Manager
Name in Full : - Nadeem Ahmed
Address : - H/NO-347 Block, B/3 China Scheme, Lahore
Date of Birth : - 01-05-1977
Age : - 38 Years
Nationality : - Pakistani
Martial Status : - Married
Sex : - Male
Passport No : - AQ1150873 Expiry Date: 30-June-2019
Objective:
Secure a position that will enable me to use my strong communication & organizational skills,
customer service background and my ability to work well with people.

2. Work Experience
• 01 March 2010 to Date
Working at Intercontinental Hotel, Jeddah in Saudi Arabia.
Job Position: Reservations Supervisor
Below My Daily Taske
 Have good knowledge of working in Holidex & Oxi Balancing System
 Have good knowledge of working in OPERA System
 Handling Guest Complains & solving arising matter
 Colleague’s requirements & assigning colleagues duty hours carry on System Civil Soft.
 Keeping informed all internal departments to run smooth daily Operation
 Have fair knowledge of Maintaining Hotel Rooms & handling Top VIPs Guests
 Working experience in rough operation.
 Have good knowledge in the Mys
 Excellent Knowledge on Re-conversion program.
 Excellent managing skills on group reservations.
 Have good knowledge in the SBRP
 Have good knowledge in the STR
 Have good knowledge in the Market Segments
 Have good knowledge in the Market Vision

• 21st November 2008 to 28th
February 2010
Lahore Holliday In
Job Position: Reservation Agent
 Working experience in rough operation.
 Handling Guest Complains & solving arising matter.
 Keeping informed all internal departments to run smooth daily Operation.
 Have fair knowledge of Maintaining Hotel Rooms & handling Top VIPs Guests.

3. ♦ Educational Qualification:
 Passed FSC (Pre Engraining) Government Islama Collage Lahore
 Passed Computer Diploma
Courses:
Harvard Leadership Courses
Courses(Self Leadership) Institute
Career Management Harvard Business Publishing/ IHG
Customer Focus
Harvard Business Publishing/ IHG
Difficult Interactions
Harvard Business Publishing/ IHG
Ethics At Work
Harvard Business Publishing/ IHG
Feedback Essentials
Harvard Business Publishing/ IHG
Goal Settings
Harvard Business Publishing/ IHG
Managing Upward
Harvard Business Publishing/ IHG
Project Management
Harvard Business Publishing/ IHG
Presentation Skills
Harvard Business Publishing/ IHG
Stress Management
Harvard Business Publishing/ IHG
Time Management
Harvard Business Publishing/ IHG
Writing Skills
Harvard Business Publishing/ IHG

4. Courses(Leading Team) Institute
Change Management
Harvard Business Publishing/ IHG
Coaching
Harvard Business Publishing/ IHG
Delegating
Harvard Business Publishing/ IHG
Developing Employees
Harvard Business Publishing/ IHG
Difficult Interactions
Harvard Business Publishing/ IHG
Decision Making
Harvard Business Publishing/ IHG
Feedback Essentials
Harvard Business Publishing/ IHG
Goal Setting
Harvard Business Publishing/ IHG
Hiring
Harvard Business Publishing/ IHG
Leading and Motivating
Harvard Business Publishing/ IHG
Meeting Management
Harvard Business Publishing/ IHG
New Manager Transitions
Harvard Business Publishing/ IHG
Performance Appraisal
Harvard Business Publishing/ IHG
Persuading Others
Harvard Business Publishing/ IHG
Retaining Employees
Harvard Business Publishing/ IHG
Team Management
Harvard Business Publishing/ IHG
Courses(Leading Managers) Institute
Budgeting
Harvard Business Publishing/ IHG

5. Business Case Development
Harvard Business Publishing/ IHG
Diversity
Harvard Business Publishing/ IHG
Global Collaboration
Harvard Business Publishing/ IHG
Leading and Motivating
Harvard Business Publishing/ IHG
Negotiating
Harvard Business Publishing/ IHG
Process Improvement
Harvard Business Publishing/ IHG
Strategic Thinking
Harvard Business Publishing/ IHG
Strategy Execution
Harvard Business Publishing/ IHG
Team Leadership
Harvard Business Publishing/ IHG
Finance Essentials
Harvard Business Publishing/ IHG
Courses(Leading an Area/Function) Institute
Business Plan Development
Harvard Business Publishing/ IHG
Innovation and Creativity
Harvard Business Publishing/ IHG
Innovation Implementation
Harvard Business Publishing/ IHG
Marketing Essentials
Harvard Business Publishing/ IHG
Performance Measurement
Harvard Business Publishing/ IHG

6. Trainings:
Trainings Accomplished At
Orientation Program Training InterContinental Jeddah
Be my Guest Program InterContinental Jeddah
Bomb Threat Training InterContinental Jeddah
Data Privacy Training InterContinental Jeddah
Fire Training InterContinental Jeddah
IHG Rewards Training InterContinental Jeddah
IHG Orientation Program InterContinental Jeddah
Stress Management Training InterContinental Jeddah
Recommend a friend Program InterContinental Jeddah
KPO and PDP Session InterContinental Jeddah
Health & Safety Training InterContinental Jeddah
Telephone Manner InterContinental Jeddah
Conversation Skills InterContinental Jeddah
Up selling Training InterContinental Jeddah
IQ Training InterContinental Jeddah
Oxy Balancing Training InterContinental Jeddah
Holidex Training InterContinental Jeddah
SBRP Training InterContinental Jeddah
Performs InterContinental Jeddah

7. Achievements:
• Awarded as a Employee of the Month May.2013.
• Awarded as a Star of the Department Year 2014.
• Re-conversion Program Champion from year January 2014 till date.
• Scored more then 10 times 100% on mystery calls.
• Certificate of Appreciation from Darriyah conference place Riyadh KSA.
• Certificate of Appreciation from Hotel GM for Re-conversion Champion.
• Certificate of Appreciation from Hotel Gm for managing guest profile in PMS System.
• Certificate of Appreciation from Hotel GM for high performance and achieving SR.130,274
for
• Re-conversion for Month of March 2013
♦ Personal Qualification/Skills:
 Quick ability to adapt to work systems and train others.
 Good user of computer systems Arabic & English.
 Professional in printing all kind of reports in Word & Excel.
 Good Quick decision maker.
 Good appearance, dealing with others fluently & perfectly.
 Perfect managerial skills.
 Dealing with clients in an excellent way to make them satisfied.
 Good knowledge of Saudi companies trading and managerial system.
 Continuous willing to develop myself to achieve better results in completing the
Job.
COMPUTER PROFICIENCY:
Operating System Known WINDOWS 1998, 2000, XP, 2007
Software Packages Known MS OFFICE, OPERA

8. LINGUISTIC PROFICIENCY:
Language Read Write Speak
English Yes Yes Yes
Arabic Yes Yes Yes
Urdu Mother tongue Mother tongue Mother tongue
Contact me at: - 00966532672854
Mehmoodnadeem12@Gmail.com