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Making the Best Use of
Virtual Assistants
The Why, How, What?
Russell Cummings
S t r a t e g i c B u s i n e s s D e v e l o p m e n t
What is a Virtual Assistant?
A Virtual Assistant (VA) provides a range of online
administrative, secretarial, and clerical support, as
well as creative and/or technical services for clients.
They are usually “home-based” and can be located
anywhere in the world with an internet connection.
The client will often have no physical contact with
their VA.
They can be employed on a project, casual, part-time
or full-time basis.
VA FAQ
What jobs can they do?
How do you communicate with
them?
How do I pay them?
How much do they cost?
Aren’t they taking jobs that could
stay in Australia?
What are Pros and Cons?
How do I find a VA?
Pros & Cons
PROS:
No additional costs
Flexibility
Time zones
Doing good
CONS :
No physical tasks
Different holidays, climate
& events
Internet access-dependent
Language, customs and
understanding
Time zones
Hiring Process
Develop a role profile or Job Description
Advertise on Onlinejobs.ph or similar sites
Have some simple criteria
Get people to demonstrate their abilities
Conduct a Skype interview with Final 3
Prepare an Employment Agreement
Improving our effectiveness
Collaboration
Tools
Task
Management
Tools
Business
Tools
Exercise
What are three steps you are going to
take from today to explore how you can
use a VA in your business?
Step#1 ____________________
Step#2 ____________________
Step#3 ____________________
Summary
Next Webinar
Building a Business Model
Wednesday, November 27, 2013
2:30 pm – 3:00 pm AWST (Perth)
5:30 pm – 6:00 pm AEDT (Sydney)
7:30 pm – 8:00 pm NZDT (Auckland)
The short, practical webinar will cover:
What is a Business Model and how do I use it?
Where can I get some leverage to take on the
competition?
How do I make it a reality in our business?
Typhoon Apppeal
Please donate to assist at
www.redcross.org.au
Thanks
Strategy into Action
www.sbdbusiness.com.au
Russell Cummings
S t r a t e g i c B u s i n e s s D e v e l o p m e n t

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Making the Best Use of VAs

  • 1. Making the Best Use of Virtual Assistants The Why, How, What? Russell Cummings S t r a t e g i c B u s i n e s s D e v e l o p m e n t
  • 2. What is a Virtual Assistant? A Virtual Assistant (VA) provides a range of online administrative, secretarial, and clerical support, as well as creative and/or technical services for clients. They are usually “home-based” and can be located anywhere in the world with an internet connection. The client will often have no physical contact with their VA. They can be employed on a project, casual, part-time or full-time basis.
  • 3. VA FAQ What jobs can they do? How do you communicate with them? How do I pay them? How much do they cost? Aren’t they taking jobs that could stay in Australia? What are Pros and Cons? How do I find a VA?
  • 4. Pros & Cons PROS: No additional costs Flexibility Time zones Doing good CONS : No physical tasks Different holidays, climate & events Internet access-dependent Language, customs and understanding Time zones
  • 5. Hiring Process Develop a role profile or Job Description Advertise on Onlinejobs.ph or similar sites Have some simple criteria Get people to demonstrate their abilities Conduct a Skype interview with Final 3 Prepare an Employment Agreement
  • 7. Exercise What are three steps you are going to take from today to explore how you can use a VA in your business? Step#1 ____________________ Step#2 ____________________ Step#3 ____________________
  • 9. Next Webinar Building a Business Model Wednesday, November 27, 2013 2:30 pm – 3:00 pm AWST (Perth) 5:30 pm – 6:00 pm AEDT (Sydney) 7:30 pm – 8:00 pm NZDT (Auckland) The short, practical webinar will cover: What is a Business Model and how do I use it? Where can I get some leverage to take on the competition? How do I make it a reality in our business?
  • 10. Typhoon Apppeal Please donate to assist at www.redcross.org.au
  • 11. Thanks Strategy into Action www.sbdbusiness.com.au Russell Cummings S t r a t e g i c B u s i n e s s D e v e l o p m e n t