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STC PMC Newsletter 2011-08


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STC PMC Newsletter August 2011

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STC PMC Newsletter 2011-08

  1. 1. Email not displaying correctly? View it in your browser. About Us Events Membership News & Views August 2011 It was a pleasure seeing many of you a couple of weeks ago at our summer social event co-hosted by the UsabiityNJ chapter. It was a nice turnout with nice weather (with brief shower) and Janet and I were pleased to host everyone. Now that Summer is slowly passing (too quickly for some of us), it's time to get back into the STC swing of things. To start things off, our first meeting of the season is coming up in a few short weeks (September 13). We're glad to have Brookwood Trainingdemonstrate some of the latest Adobe tools that many of us use or would like to know more about. You'll be receiving announcements about this and other upcoming events, so please save those dates. Also, our annual competition preparations are ramping up. You can submit entries or volunteer as a judge. Stay tuned for more information! Todd DeLuca President, STC-PMC Join STC
  2. 2. The Benefits of Staffing Agencies By Katie Wilson For those of you currently seeking employment, you might consider working with a staffing agency. According to the Bureau of Labor Statistics, there are four types of staffing agencies:  Employment placement agencies list employment vacancies and place permanent employees  Temporary help services or temporary staffing agencies provide employees, on a contract basis and for a limited time, to clients in need of workers to supplement their labor force  Executive search services or headhuntersprovide search, recruitment, and placement services for clients with specific executive and senior management needs, and  Professional employer organizations providehuman resources and human resources management services to staff client businesses For job seekers, staffing agencies can provide help in securing the right job or in finding a temporary job. Many agencies provide services such as interview help (either one-on-one interview practice or packets with interview advice) and job preparation. They also offer other benefits, such as insurance and flexible opportunities (such as work-to-hire, temporary, or full time). Staffing agencies may also have access to companies not listed on regular Internet searches because they have access to companies that outsource their recruitment. With all the current cutbacks that have been made, it is very likely that many companies no longer have the resources to go through a full hiring process; so they will turn to staffing agencies for a cost-efficient way to fill that gap. For the job seeker this means that staffing agencies are another viable resource for finding a job. People Skills Are Essential For Success By Edna P. Smith A few years ago, a manager told me there are three things you need to know to be a successful technical writer; technical skills and knowledge, job knowledge, and product knowledge. At first I did not completely agree with her, but over the years, I have come to some level of agreement. I have added one important component. In order to be a successful technical professional, whether you are a writer, a developer, an editor, or a manager, you need those three things and you also needpeople skills. Of all these skills, I believe people skills are the most important. People skills include how you conduct yourself, how you interact socially with others, and how well you communicate with others. If you possess the technical knowledge, know your role, and also know your company and product, but you are not able to get along with others and communicate intelligently and effectively about the work, that is a problem. If no one wants to work with SEPTEMBER 2011 Chapter Meeting Adobe Tools Showcase Tuesday, September 13 6:30pm - 8:30pm Jacquie Beck, SVP at Brookwood, will provide product demos of Adobe tools such as Photoshop, Captivate, and Acrobat. Giant Community Center, Willow Grove, PA Details & Register OCTOBER 2011 Chapter Meeting Technical Communicator to Project Manager and Beyond Thursday, October 13 6:30pm - 8:30pm Senior Member Karen Flam will discuss job titles, branding yourself, and using social media to achieve your career goals. La Salle Montgomery County, Metroplex, Plymouth Meeting, PA Details TBA
  3. 3. you, how effective can you be as a professional? Good people skills are essential. Communication is essential. Miscommunications have started wars. Lack of communication or miscommunication can cripple a project. You must be able to work with different people. You must have social skills to navigate through the diversity of your immediate workgroup and department, and the company as a whole. Many companies offer soft skills training and provide a culture that supports developing professional relationships. However, the majority of the companies I have worked for have ignored this valuable area. Building productive teams that mature over time adds value not only to the workforce, but to your company and product as well. Some useful books to help develop people and communication skills include:  The EQ Edge – Steven J. Stein, Howard E. Book  The 7 Habits of Highly Effective People – Stephen R. Covey  How to Win Friends and Influence People – Dale Carnegie  The Feeling Good Handbook(specifically the chapters on communication) – David D. Burns  Who Moved My Cheese – Spencer Johnson Check with your company for training opportunities. It takes more than soft skills training, you must also use the skills as often as possible. Having a notebook on your shelf full of knowledge is not good enough. Those skills need to be put into practice, proactively. Strive to make those new skills habitual (it takes approximately 21 days to establish or break a habit). In addition to developing people and communication skills, follow Stephen Covey's idea of 'sharpening the saw' or continuous improvement. Once you have knowledge, continue to build on that knowledge and seek opportunities to enhance yourself and your personal knowledge base. People underestimate how important people skills are. Getting along with others and communicating effectively are essential skills, not just at work, but in life. September 2011 Newsletter Publication Schedule The publication day for the newsletter is the last Wednesday of each month with the deadline for content the Wednesday before publication. The next STC-PMC newsletter will be published on Wednesday, September 28, 2011. The deadline to submit content is Wednesday, September 21, 2011. Submit all content and questions to: Newsletter Editor
  4. 4. JOB HIGHLIGHT Technical Writer, Contract A Technical Writer is needed to:  Generate training materials, user documentation, process flows, and functional specifications  Function as the expert on the assigned project  Work with staff and business partners to identify and maximize opportunities to use information and technology to improve product and business processes This position is ideal for a writer who would also like to gain knoweldge in user design. For more details on the position, visit, STC-PMC Careers Page For information, contact; Steve Crider 610.862.0155 View email in browser |Unsubscribe | Update your profile | Forward to a friend Join us on Facebook Copyright (C) 2012 STC Philadelphia Metro Chapter. All rights reserved. You are receiving this message because you've previously indicated that you are willing to receive STC- PMC chapter-related information. If this is not the case, please click the Unsubscribe link and you will no longer receive chapter announcements. Please Note: We do not sell, distribute, or share the names or e-mail addresses of any subscribers to STC-PMC publications (including our newsletter and announcements). STC Philadelphia Metro Chapter PO Box 214 Lionville, Pennsylvania 19353 Add us to your address book Sent to << Test Email Address >> — why did I get this? unsubscribe from this list | update subscription preferences STC Philadelphia Metro Chapter · PO Box 214 · Lionville, Pennsylvania 19353