Making reform happen and evaluating reform in education:A ‘knowledge management’ approachDirk Van DammeHead of the Centre for Educational Research and Innovation - OECD
OutlineKnowledge management in educationKnowledge as part of systemic innovationMaking reform happen in educationThe ‘GPS’ approachGovernance and knowledgeConclusions and questions2
Knowledge management in educationA.3
Educational R&DStriking findings that education, as a knowledge sector, has a very weak knowledge base itself…Low levels of educational R&D (but difficulties in finding a methodology for comparable data collection)Much lower than related public policy sectors such as health or social policyA weak empirical research capacity…Especially for quantitative researchAnd a weak link between research and policy4
Educational R&D5
Educational R&D6
Educational R&D7
Evidence in EducationThe emergence of evidence in education…Methodologically sound solutions found for measurement issues in educationComparative education indicatorsMoving from inputs to outputs and outcomesThe PISA shockThe development of feedback systems, at student, school and system levels…dramatically changed the policy climate8
Evidence in EducationImportant methodological issues and debates on what counts as (scientific research) evidence(quasi-)experimental design, randomised control trials, …Lack of large-scale longitudinal studiesScientific ideal versus pragmatically feasibleCost and capacity problemsEthical issues about educational experimenting, privacy issues related to data collection9
Evidence in EducationResearch – Policy interactionNot a simple model of direct impact of evidence on policy, but mediation by all stakeholders and actors in a complex systemThe influence of knowledge on policy making may in fact be strongest not when it comes directly from the educational research community in direct advice to policy makers but when it is filtered through actors such as print or broadcast media, lobbyists, popularisers, etc. (EU, 2007, p.5)Mediation seems to be the weakest link in the knowledge chain10
Evidence in Education11
12
Knowledge as part of systemic innovationB.13
14
Systemic Innovation in EducationObjectivesInvestigate how systems go about change Processes and stakeholder relationshipsKnowledge Management perspective14 case studies: Australia, Denmark, Germany, Hungary, Mexico, and SwitzerlandFactors that facilitate/impede the use of evidenceLessons learned about the use of evidence
Enablers of innovationConsensus buildingPolitical visionResearch evidenceBrokerage: generation and dissemination of knowledgeLegitimating rigour/qualityDeveloping cooperation/trust
Barriers to innovationChange fatigueCompeting policy agendasAccountability mechanisms and public policy agendas:Restricted risk managementShort-term planning
Model of Change in EducationIdentification of needs  What are the drivers of change?Which stakeholders are involved?Evaluation & Monitoring = surveillance/ judgement of outcomesHow and when?
What criteria are used?
Summative or formative purpose?
What are the findings?Identification of needsKnowledge baseWhat types of knowledge?Tacit knowledge
 Explicit knowledgeWhat knowledge sources?Development of innovationEvaluation & MonitoringKnowledge baseImplementation process Without piloting: large-scale implementation
 With piloting: Small-scale implementation Monitoring/evaluation Scaling-upOutputOutcomesImplementation
Systemic Innovation in EducationResearch evidence is interacting with various other forms of knowledge in innovation processes in education:Professional/Practitioner knowledgeTeachers’ core pedagogical knowledge and beliefs as part of their professional identityTacit knowledgeEstablishing a ‘culture of evaluation’ is critically important for the success of reform and planning of next reforms19
ConclusionsPolicy ImplicationsSystemic innovation as useful analytical framework Targeted strategy to induce system-wide changeSI as guiding principle for innovation policy
Establish a formalised knowledge base
Monitoring and evaluation
Support link between systems research and innovation
Evidence-informed dialogue with stakeholders
Need for formalised knowledge base
Losing innovation opportunities
Not cost effectiveMaking reform happen in educationC.21
22
Key lessons on education reformMaking reform happen needs to:Actively engage stakeholders in formulating and implementing policy responsesMake effective use of evidence to shape policiesExplain clearly underlying principles and aims of reforms(from: OECD Education Policy Committee meeting at CEO level Seoul, Korea, 2008)23
Key lessons on education reformMore specific lessons from reform experience:Policy makers need to build consensus on the aims of education reform and actively engage stakeholders, especially teachers, in formulating and implementing policy responsesReforms can capitalise on external pressures as part of building a compelling case for changeAll political players and stakeholders need to develop more realistic expectations about the pace and nature of reforms to improve outcomesReforms need to be backed by sustainable financingThere is some shift away from reform initiatives per se towards building self-adjusting systems with rich feedback at all levels, incentives to react and tools to strengthen capacities to deliver better outcomes24
Key lessons on education reformMore specific lessons from reform experience:Investment is needed in change-management skills in the education systemTeachers need reassurance that they will be given the tools to change and recognition of their professional motivation to improve outcomes for their studentsEvidence can be used more effectively to guide policy making, combining international benchmarks with national surveys and with inspectorates to provide a better diagnosisEvidence is most helpful when it is fed back to institutions along with information and tools about how they can use the information to improve outcomes“Whole-of-government” approaches can include education in more comprehensive reforms. These need effective co-ordination and overall leadership across all the relevant ministries25
Making reform happenCase studies:Denmark: introducing a culture of evaluationFinland: introducing polytechnics into the tertiary education sectorPortugal: tertiary education reform and teacher education reformNorway: improving lower secondary educationMexico: improving schools(Education and Training Policy division)26
Making reform happen27Mexico project video
Making reform happenKey elements relevant to Making Reform Happen in Mexico:greater understanding among stakeholders of each others’ roles and perspectivesgreater commitment to work together on lifting performancestronger capacity for undertaking education policy reformstrong Mexican ownership of recommendationsobstacles to reform identified and recommendations realisticlong-term vision as well as immediate steps to takeOECD in facilitating role, bringing international expertise to support Mexico’s reforms28
The ‘GPS’ ApproachD.29
Leveraging the impact of knowledgeThe intent  is to mobilise and integrate evidence from data, analyses and policy advice generated over the years by the Education Directorate and to make this knowledge accessible in a systematic wayThis service to member countries  is an analogue of a ‘GPS navigation system’  which provides real-time evidence to guide the choices and trade-offs when they need it for policy decisions related to educationLike the GPS system, the search by any user at any time should provide  selected, focused and actionable  information on specific issues for policy decision making by countries. (Indicators and Analysis Division)30
Leveraging the impact of knowledgeOverall objectives of this service to countries is:to provide a real time comprehensive access EDU’s rich evidence base on educational outcomes and policies experience  so that they can used for policy decisions by governments. to offer a means by which countries can assess the contribution of educational reform to the growth and progress of their country, recognizing that the full impact of educational reform is cumulative over the trajectory of policy decisions31
Objective 1:  Real time comprehensive access  to  evidence means a shift from whole documents and other sources to extracted evidence.   However the link to the document will be retainedEvidence-link from Education Today, 2010Teachers are positive about the appraisal and feedback they receive, but in some countries a significant minority or even majority of teachers have not received any in recent years: Teachers  across the different systems surveyed by TALIS tend to be positive about the appraisal and feedbackthey receive, reporting that on the whole it is fair and helpful for their work, and increases their job satisfaction. Approximately 13% of teachers surveyed by TALIS reported that they had received no feedback or evaluation in their current school in the previous five years; this average level rises to much higher levels in Ireland (26%), Italy (55%), Portugal (26%) and Spain (46%).High proportions of lower secondary teachers participate in professional development but many say that they would like more: Nearly 9 teachers in 10 surveyed by TALIS reported having taken part in a structured professional development activity in the preceding 18 months, though in Denmark, the Slovak Republic and Turkey around a quarter reported no participation during that period. Despite generally high levels of participation, more than half the teachers (55%) in the TALIS countries overall say that they would have liked more professional development, and lack of suitable opportunities is a significant factor in this. Approximately a third of the surveyed teachers reported a high level of need for training to help them teach students with special learning needs. Other professional development priorities include teaching with ICT and dealing with difficult student behaviour.Evidence-link: Up to Upper Secondary School,  Analysis. Education Today, 2010,  p20
Strand 1: Managing what we know A digital tool to ensure  OECD evidence is at your disposal at your desk when you need it and in a form that is suitable and adapted to the specific policy context in which you need it.
Three types of evidence – data, analyses and policy experience – will be available.
Work will continue to create the digital tool and to move evidence from the last three years into the data base.  It is estimated that the complete data base will contain over 100,000 individual pieces of evidence which can be searched.

Making reform happen and evaluating reform in education

  • 1.
    Making reform happenand evaluating reform in education:A ‘knowledge management’ approachDirk Van DammeHead of the Centre for Educational Research and Innovation - OECD
  • 2.
    OutlineKnowledge management ineducationKnowledge as part of systemic innovationMaking reform happen in educationThe ‘GPS’ approachGovernance and knowledgeConclusions and questions2
  • 3.
  • 4.
    Educational R&DStriking findingsthat education, as a knowledge sector, has a very weak knowledge base itself…Low levels of educational R&D (but difficulties in finding a methodology for comparable data collection)Much lower than related public policy sectors such as health or social policyA weak empirical research capacity…Especially for quantitative researchAnd a weak link between research and policy4
  • 5.
  • 6.
  • 7.
  • 8.
    Evidence in EducationTheemergence of evidence in education…Methodologically sound solutions found for measurement issues in educationComparative education indicatorsMoving from inputs to outputs and outcomesThe PISA shockThe development of feedback systems, at student, school and system levels…dramatically changed the policy climate8
  • 9.
    Evidence in EducationImportantmethodological issues and debates on what counts as (scientific research) evidence(quasi-)experimental design, randomised control trials, …Lack of large-scale longitudinal studiesScientific ideal versus pragmatically feasibleCost and capacity problemsEthical issues about educational experimenting, privacy issues related to data collection9
  • 10.
    Evidence in EducationResearch– Policy interactionNot a simple model of direct impact of evidence on policy, but mediation by all stakeholders and actors in a complex systemThe influence of knowledge on policy making may in fact be strongest not when it comes directly from the educational research community in direct advice to policy makers but when it is filtered through actors such as print or broadcast media, lobbyists, popularisers, etc. (EU, 2007, p.5)Mediation seems to be the weakest link in the knowledge chain10
  • 11.
  • 12.
  • 13.
    Knowledge as partof systemic innovationB.13
  • 14.
  • 15.
    Systemic Innovation inEducationObjectivesInvestigate how systems go about change Processes and stakeholder relationshipsKnowledge Management perspective14 case studies: Australia, Denmark, Germany, Hungary, Mexico, and SwitzerlandFactors that facilitate/impede the use of evidenceLessons learned about the use of evidence
  • 16.
    Enablers of innovationConsensusbuildingPolitical visionResearch evidenceBrokerage: generation and dissemination of knowledgeLegitimating rigour/qualityDeveloping cooperation/trust
  • 17.
    Barriers to innovationChangefatigueCompeting policy agendasAccountability mechanisms and public policy agendas:Restricted risk managementShort-term planning
  • 18.
    Model of Changein EducationIdentification of needs What are the drivers of change?Which stakeholders are involved?Evaluation & Monitoring = surveillance/ judgement of outcomesHow and when?
  • 19.
  • 20.
  • 21.
    What are thefindings?Identification of needsKnowledge baseWhat types of knowledge?Tacit knowledge
  • 22.
    Explicit knowledgeWhatknowledge sources?Development of innovationEvaluation & MonitoringKnowledge baseImplementation process Without piloting: large-scale implementation
  • 23.
    With piloting:Small-scale implementation Monitoring/evaluation Scaling-upOutputOutcomesImplementation
  • 24.
    Systemic Innovation inEducationResearch evidence is interacting with various other forms of knowledge in innovation processes in education:Professional/Practitioner knowledgeTeachers’ core pedagogical knowledge and beliefs as part of their professional identityTacit knowledgeEstablishing a ‘culture of evaluation’ is critically important for the success of reform and planning of next reforms19
  • 25.
    ConclusionsPolicy ImplicationsSystemic innovationas useful analytical framework Targeted strategy to induce system-wide changeSI as guiding principle for innovation policy
  • 26.
  • 27.
  • 28.
    Support link betweensystems research and innovation
  • 29.
  • 30.
    Need for formalisedknowledge base
  • 31.
  • 32.
    Not cost effectiveMakingreform happen in educationC.21
  • 33.
  • 34.
    Key lessons oneducation reformMaking reform happen needs to:Actively engage stakeholders in formulating and implementing policy responsesMake effective use of evidence to shape policiesExplain clearly underlying principles and aims of reforms(from: OECD Education Policy Committee meeting at CEO level Seoul, Korea, 2008)23
  • 35.
    Key lessons oneducation reformMore specific lessons from reform experience:Policy makers need to build consensus on the aims of education reform and actively engage stakeholders, especially teachers, in formulating and implementing policy responsesReforms can capitalise on external pressures as part of building a compelling case for changeAll political players and stakeholders need to develop more realistic expectations about the pace and nature of reforms to improve outcomesReforms need to be backed by sustainable financingThere is some shift away from reform initiatives per se towards building self-adjusting systems with rich feedback at all levels, incentives to react and tools to strengthen capacities to deliver better outcomes24
  • 36.
    Key lessons oneducation reformMore specific lessons from reform experience:Investment is needed in change-management skills in the education systemTeachers need reassurance that they will be given the tools to change and recognition of their professional motivation to improve outcomes for their studentsEvidence can be used more effectively to guide policy making, combining international benchmarks with national surveys and with inspectorates to provide a better diagnosisEvidence is most helpful when it is fed back to institutions along with information and tools about how they can use the information to improve outcomes“Whole-of-government” approaches can include education in more comprehensive reforms. These need effective co-ordination and overall leadership across all the relevant ministries25
  • 37.
    Making reform happenCasestudies:Denmark: introducing a culture of evaluationFinland: introducing polytechnics into the tertiary education sectorPortugal: tertiary education reform and teacher education reformNorway: improving lower secondary educationMexico: improving schools(Education and Training Policy division)26
  • 38.
  • 39.
    Making reform happenKeyelements relevant to Making Reform Happen in Mexico:greater understanding among stakeholders of each others’ roles and perspectivesgreater commitment to work together on lifting performancestronger capacity for undertaking education policy reformstrong Mexican ownership of recommendationsobstacles to reform identified and recommendations realisticlong-term vision as well as immediate steps to takeOECD in facilitating role, bringing international expertise to support Mexico’s reforms28
  • 40.
  • 41.
    Leveraging the impactof knowledgeThe intent is to mobilise and integrate evidence from data, analyses and policy advice generated over the years by the Education Directorate and to make this knowledge accessible in a systematic wayThis service to member countries is an analogue of a ‘GPS navigation system’ which provides real-time evidence to guide the choices and trade-offs when they need it for policy decisions related to educationLike the GPS system, the search by any user at any time should provide selected, focused and actionable information on specific issues for policy decision making by countries. (Indicators and Analysis Division)30
  • 42.
    Leveraging the impactof knowledgeOverall objectives of this service to countries is:to provide a real time comprehensive access EDU’s rich evidence base on educational outcomes and policies experience so that they can used for policy decisions by governments. to offer a means by which countries can assess the contribution of educational reform to the growth and progress of their country, recognizing that the full impact of educational reform is cumulative over the trajectory of policy decisions31
  • 43.
    Objective 1: Real time comprehensive access to evidence means a shift from whole documents and other sources to extracted evidence. However the link to the document will be retainedEvidence-link from Education Today, 2010Teachers are positive about the appraisal and feedback they receive, but in some countries a significant minority or even majority of teachers have not received any in recent years: Teachers across the different systems surveyed by TALIS tend to be positive about the appraisal and feedbackthey receive, reporting that on the whole it is fair and helpful for their work, and increases their job satisfaction. Approximately 13% of teachers surveyed by TALIS reported that they had received no feedback or evaluation in their current school in the previous five years; this average level rises to much higher levels in Ireland (26%), Italy (55%), Portugal (26%) and Spain (46%).High proportions of lower secondary teachers participate in professional development but many say that they would like more: Nearly 9 teachers in 10 surveyed by TALIS reported having taken part in a structured professional development activity in the preceding 18 months, though in Denmark, the Slovak Republic and Turkey around a quarter reported no participation during that period. Despite generally high levels of participation, more than half the teachers (55%) in the TALIS countries overall say that they would have liked more professional development, and lack of suitable opportunities is a significant factor in this. Approximately a third of the surveyed teachers reported a high level of need for training to help them teach students with special learning needs. Other professional development priorities include teaching with ICT and dealing with difficult student behaviour.Evidence-link: Up to Upper Secondary School, Analysis. Education Today, 2010, p20
  • 44.
    Strand 1: Managingwhat we know A digital tool to ensure OECD evidence is at your disposal at your desk when you need it and in a form that is suitable and adapted to the specific policy context in which you need it.
  • 45.
    Three types ofevidence – data, analyses and policy experience – will be available.
  • 46.
    Work will continueto create the digital tool and to move evidence from the last three years into the data base. It is estimated that the complete data base will contain over 100,000 individual pieces of evidence which can be searched.
  • 47.
    The tool willbe available in 2013. Its utility is dependent on having a large enough data base for it to be useful to users. Further additions to the data base will continue adding to its value. Strand 1: Managing what we know The Evidence Navigator for Education will be available on the OECD Education web site and on OECD iLibrary in early 2013.
  • 48.
    All evidence canbe viewed at once, or evidence that is data, analysis or policy separately.
  • 49.
    The data basewill have evidence extracted from all products generated by the Education Directorate (CERI, ETP, INES, IA, CELE, IMHE) and all the surveys (PISA, PIAAC, TALIS, etc) which can be searched.
  • 50.
    The extracted evidenceincludes both published and non-published information.
  • 51.
    The search results show text, tables, figures, powerpoint slide or video.
  • 52.
    If youwant more information, the evidence will be linked to the original source at the extracted location. For instance, if you are interested in a figure, clicking on it will take you to the page in the book or report from which it is drawn.
  • 53.
    Here is ashort “trailer”.
  • 56.
    Strand 2: Peer-learning from policy experiencesPeer-learning from evaluated policies in other countries that have achieved successful outcomesPolicy experience analysis will be incorporated into the GPS data baseFirst volume of Strong Performers, Successful Reformers was published December 2010. OECD – Japan Seminar June 28-29 2011 will include a second volume.
  • 57.
    Strand 3: Buildingtools for successful policy implementationSuccessful policy implementation is essential for reforms that achieve targets, within budget and on schedule. Implementation tools and delivery capacity are useful in policy planning. When available, such tools for managing implementation and assessing delivery capacity will be incorporated into the GPS data base for use by countries. A pilot of the tool developed by McKinsey and Michael Barber in the UK has been proposed to member countries in order to test its appropriateness and value.
  • 58.
  • 59.
    Governance and KnowledgeGoverningComplex Education Systems is a new CERI project dealing with the governance challenges of increasingly complex education systemsIncreasing number of actors and stakeholdersMultilevel governance issuesDecentralisation and re-centralisationWhat is the role of knowledge in governance?What is the role of governance in knowledge creation, dissemination and utilisation?41
  • 60.
    Governance and KnowledgeGeneralresearch questions:What models of governance are effective in complex education systems?What knowledge systems are necessary to support this?
  • 61.
    Governance and KnowledgeMorespecifically:How creating the capacity at central levels to handle complex flows of knowledgeWhat knowledge options do policy makers have in making decisions and involving stakeholdersHow to provide the local levels in complex systems with sufficient knowledge to performHow to ensure that levels do share relevant knowledge
  • 62.
    Steering AccountabilityPriority settingPolicyDesignImplementationKnowledge useKnowledge productionGovernance model
  • 63.
  • 64.
  • 65.
    Conclusions and QuestionsAs most policy areas, educational policy has become more evidence-based in most countriesWhat kind of evidence counts in educational policy and practice?What is the role of empirical scientific research?What is the role of comparative education indicators?Is evidence shared and discussed with all stakeholders before leading to policy decisions?Which channels do mediate between research, stakeholders and policy makers?How can we improve knowledge mediation?47
  • 66.
    Conclusions and QuestionsInnovations in education often lack a systemic approach, with a clear and knowledge-driven vision on implementation, scaling, monitoring and evaluationWhat role do various kinds of knowledge play in educational innovations?Is knowledge resulting from evaluating innovations used in designing new innovations?Is evidence from evaluations used to enrich the dialogue with practitioners and stakeholders?48
  • 67.
    Conclusions and QuestionsEducational systems have become more complex, partly as a result of decentralisation, partly as a result of multiplication of stakeholders. The governance of complex systems becomes a real challengeCan research evidence and other knowledge help in ‘binding’ the educational system? What are the functions knowledge can play in terms of governance?Under which conditions and in what forms should knowledge be developed, shared and discussed in order to have a productive impact on governance?49
  • 68.

Editor's Notes

  • #17 PartnershipsNetworksKnowledge brokeringInstitutional champions and thought leadersOwnershipUptake and implementationResistance to change/fatigueDuring the review visit, there were plenty of examples of such enabling structures having grown out of local social capital and a commonly perceived sense of urgency, or as a result of a particular funding arrangement for a defined period of time.
  • #18 Complex governance structures without fluid communication channels:Vertically (national, regional)Horizontally (across government departments)
  • #19 Emphasis on rational thinking but is this how decisions are made? How to capture after the fact explanation/revelation? How much input do drivers/funders have on process (as opposed to evidence base and research)?
  • #21 1) comprehensive evaluation of system and how to enhance capacity/ transparent information gaps. 2) Efforts to develop a systemic approach to innovation in VET are rare.. Only Switzerland and, to a lesser extent, Australia, can be said to have designed a systemic approach to innovation in VET. 3) Lack of a critical mass of codified, formal and research-based knowledge on VET, both at national and international levels. Knowledge brokerage institutions supporting the genesis and diffusion of innovations are scarce; knowledge based linkages between stakeholders weak. 4) Investing in VET innovations without carefully planning their evaluation should not be an option. Decisions about sustainability or scaling up of innovations cannot be taken on an informed, and eventually evidence-based, ground if there are not in place mechanisms intended to assess their effects. The innovation-related policies aimed at fostering innovations in VET cannot be assessed in the absence of feedback.
  • #45 Explain irrationality politics