The document conveys the message that one person can make a significant positive impact through small everyday actions. It contains examples of how a single word, smile, or act of kindness can positively influence others and "lift a soul", "heal a heart", or help "make a mountain of difference." The overall message is that each individual possesses the power to inspire and help others through both their words and deeds, and encourages the reader to "be that ONE today" who makes a positive difference.