Make my trip
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This document provides an overview of the online travel company MakeMyTrip. It discusses that MakeMyTrip was founded in 2000 and provides online travel services in India and internationally. It operates through 59 retail stores across 37 cities in India. The document then outlines MakeMyTrip's product segments which include air travel, hotels and packages, and other segments like rail, bus, and car services. It provides market share data showing MakeMyTrip has 10% of the Indian OTA (online travel agent) market worth $1 billion. The document also discusses MakeMyTrip's promotion strategies, people including employees and customers, processes, and physical evidence like their office design, website and other tangibles.
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This document summarizes an analysis of the online travel agency MakeMyTrip. It provides information on MMT's company profile, offerings, market share, consumer touchpoints, and a study of 43 Indian travelers. Key findings include that 60% of hotel bookings are made offline, air tickets represent 95% of online transactions, and processing speed and customer care were rated positively but data entry needs improvement. The document indicates opportunities for MMT to expand into hotel/holiday services and implement service design interventions.
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Make My Trip is an Indian online travel company established in 2000 with headquarters in Gurgaon, India. It facilitates online booking of flights, hotels, holidays, and other travel services through its website and mobile apps. Make My Trip acquired key competitors like Mygola in 2015 and Ibibo Group's travel business in India in 2018. It faces competition from other online travel agencies in India such as Trivago, ClearTrip, Agoda, and Fabhotels. Make My Trip's loyalty program MMT Black offers benefits for frequent travelers such as free cancellations and points for luxury stays and activities.
Make my trip
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MakeMyTrip is India's leading online travel portal founded in 2000. It began as a business plan developed by Deep Kalra on a napkin. While initial growth was slow, the company gained traction as internet usage in India increased in the early 2000s. MakeMyTrip has grown significantly, selling over 12,000 flight tickets and 1,000 hotel rooms daily with 3.5 million monthly visitors. The company utilizes technology like F5 application delivery controllers and Clustrix databases to handle high traffic. Financially, MakeMyTrip has experienced strong year-over-year revenue growth and became the first Indian travel company to IPO on NASDAQ in 2010.
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Make My Trip is an Indian online travel company established in 2000 with headquarters in Gurgaon, India. It facilitates online booking of flights, hotels, holidays, and other travel services through its website and mobile apps. Make My Trip acquired key competitors like Mygola in 2015 and Ibibo Group's travel business in India in 2018. It faces competition from other online travel agencies in India such as Trivago, ClearTrip, Agoda, and Fabhotels. Make My Trip's loyalty program MMT Black offers benefits for frequent travelers such as free cancellations and points for luxury stays and activities.
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MakeMyTrip.com is India's leading online travel company, founded in 2000. It offers airline tickets, hotel reservations, car rentals, travel packages, and holidays in India and abroad. MakeMyTrip is a 24/7 online portal and was the largest e-commerce company in India at its launch. It focuses on serving the large NRI population in the US, UK, and Australia. The company generates most of its revenue from airline tickets but also offers hotels, packages, rail tickets, bus tickets, and other services. Its strategy focuses on customer convenience, reliability, and competitive pricing.
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- Foreign tourist arrivals grew slightly by 0.2% in June 2009 compared to the previous year.
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The document discusses the airline industry in India. It notes that India is the fastest growing aviation market according to IATA. Bangalore constitutes about 65% of aviation manufacturing in India. The airline product includes on the ground services like check-in and food onboard as well as in-flight services. Pricing can be based on class of travel, load factors, and other factors. Airlines advertise to promote tourism in India through images of scenery and culture. Customer loyalty is important and can be increased through offers, discounts, and cashbacks.
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As of March 31, 2018, the company has 14 company-owned travel stores in 14 cities, including one in their office in Gurugram, over 30 franchisee-owned travel stores which primarily sell packages in approximately 28 cities, and counters in four major airports in India under their brand. They also have offices in New York, Singapore, Kuala Lumpur, Phuket, Bangkok, and Dubai.
Interpark fy13
Interpark Tour is the number 1 online travel agency in Korea. It has over 250 travel experts and uses superior marketing techniques. In 2012, Interpark Tour achieved sales of 600 billion won in overseas airline ticket sales, ranking first in online tour agents and second in overall travel agents in Korea. It sees continued steady growth in attracting Korean travelers through innovative marketing ideas.
Tracxn Travel India Startup Landscape - Feb 2015
This document provides an overview of the travel startup sector in India. It discusses 180+ travel startups in India, with 46 founded in 2014. A total of $298M has been invested in 40 startups, with $55M invested in 2014 and $71M invested in 2015 across 3 deals. Popular segments for travel startups in India include online travel agencies (OTAs), metasearch platforms, vacation rentals, and local activities/experiences. The document provides details on major companies in each segment.
Company profile Zoom Holiday Inc
Zoom Holiday Inc is India's largest online travel company that offers a wide range of travel services including air ticketing, hotel bookings, holiday planning, rail and bus ticketing, car rentals, travel insurance, and visa processing. It has over 85,000 hotel properties in India and over 250,000 properties globally. The company aims to provide customers with a one-stop shop for all their travel needs through superior booking experiences and 24/7 customer support.
Travelotus Pitch deck for SLA accelerator 2017
Travelotus Luxury Tours ltd is a Nigerian travel agency that designs niche and interest-based travel packages within and outside Nigeria. Their mission is to explore Nigeria's untapped tourism sector and make it available worldwide. They provide competitive flight tickets, tours, hotel bookings, and travel assistance. With over 300 customers to date, they aim to expand their services and acquire more corporate clients through sponsorships, family packages, and educational tours. They are seeking selection in the SLA accelerator program and prize money of N2,000,000 to hire staff and expand their online presence and open an office.
Buzzcar Rentals -The Marketing Plan:An Outline
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- Targeting young urban Indians, foreign tourists, and corporates needing flexible travel options.
- Collaboration with hotels, travel agencies, and hiring drivers to expand fleet across Delhi, Jaipur, Agra, and Amritsar.
- Marketing strategy involves promotions at airports, social media, collaborations, and targeting bloggers to reach foreign tourists and young travelers.
Make my trip : memories unlimited
MakeMyTrip.com is an online travel company founded in 2000 that began by focusing on flights for Indian residents returning home (NRIs) but has since expanded to offer a wide range of travel services both domestic and international. It became profitable in 2008 and saw 50% growth, achieving sales of Rs. 1000 crore. The company uses the Amadeus booking platform and technology and has a large presence online as well as call centers and travel agents.
Presentation1 (1)
The document presents information about the travel and tourism industry in India. Some key points:
- Travel and tourism contributes INR 6.4 trillion to India's GDP and employs over 2.2 crore people.
- MakeMyTrip and Yatra are two major online travel agencies in India. MakeMyTrip was founded in 2000 and has over 1700 employees, while Yatra was founded in 2006 and has around 700 employees.
- Both companies offer services like flight, hotel, and vacation bookings online and through other channels, and have various partnership programs for travel agents.
Use of Computer in tourism
Yatra.com is India's leading online travel company based in Gurgaon. It provides booking services for flights, trains, hotels, buses, cars, and holiday packages. Yatra.com was founded in 2006 and aims to make business and leisure travel easier through its website, mobile apps, call center, and stores. The document discusses trends in India's online travel industry such as a 32% increase in visitors to travel sites from April 2020 to April 2021 according to a comScore study. Indian Railways remains the most visited travel site.
Internship report_Vikram
Vikram Joshi conducted a study on expanding Thrillophilia's market for online travel activities in Maharashtra. Thrillophilia is an adventure travel company based in Bangalore that offers tours and activities online. It has expanded into Maharashtra and focuses on activities in popular regions like Lonawala and Kolad. The summary analyzes Thrillophilia's presence in Maharashtra, opportunities for growth, and concludes that adventure tourism is a fast-growing sector that Thrillophilia can further tap into by improving relationships with vendors and customer experiences.
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THE JOURNEY BEHIND THE GLORY OF ONLINE TRAVEL KING MAKEMY TRIP
THE JOURNEY BEHIND THE GLORY OF ONLINE TRAVEL KING MAKEMY TRIP
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Ginny's restaurant case study fm
1. Virginia currently has assets worth $4.83 million. She can spend $2 million today and have $5.12 million one year from today if she consumes nothing now.
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Make my trip
- 2. Introduction • Make-My-Trip Inc. is an online travel company headquartered in Gurgaon, Haryana. • It is founded in the year 2000 by Deep Kalra. • Company provides online travel services. • It has been consistently recognized as one of India’s best travel portals. • The company also operates through 59 retail stores across 37 cities. • Every eleventh domestic flights in India booked via MMT .
- 4. PRODUCTAir Travel Hotel and Packages Other Segments •Domestic : Within India •International : From India •Inbound : Overseas to India •Hotels : Domestic and Int’l •Packages : –Domestic and Int’l –Conferences and Events •Rail •Bus •Car •Ancillary Services/Products •Transactions : 1,766,905 •77% of Net Revenues •Transactions : 109,672 •20% of Net Revenues •Rail Transactions : 185,948 •Bus Transactions : 57,529 •3% of Net Revenues Source: PhoCusWright, 2010
- 5. MARKET SHARE10% 18% 48% 24% Indian OTA Market - $1 Billion
- 6. Holidays package Dubai shopping festival 4days/4night Rs-/43990 Budget friendly Thailand 4night/4days Rs-/25590 European bonanza summer-2014 12 days Rs-/143990 Malaysia Singapore delight 6days Rs-/57990 Wonder of Australia 9days Rs-/149000
- 7. Holidays package Himachal hues Honeymoon package 8days/7night Rs-/25999 Winter special A kerlan getaway 6days/5night Rs-/28999 Winter special Charisisamatic Kashmir 13days/12days Rs-/31999 Sikkim& Darjeeling Delight 7days/6night Rs-/31999 Kailas Mansarovar 13days/12night Rs-/98599
- 8. PLACE-
- 9. IN OTHER COUNTRIES Bahrain Canada Kuwait Singapore UAE USA Very convenient to book ticket from MMT. Accessible to everyone Simple strategy
- 10. Promotion Strategy Promotion in all social sites like Facebook, Twitter, Youtube, News papers, Magazine. Sales promotions: By giving festival discounts. Round trip tickets discounts coupons. Best deal of the month. Special offers to different holiday destination.
- 13. PEOPLE • • • • • TECHNO SAVY CUSTOMERS NON TECHNO SAVY CUSTOMERS BUSINESSMEN FAMILY GROUPS
- 14. PROCESS • The process of giving the service and deliver customer satisfaction is crucial factor to keep customers happy. • Customers are not interested in how the business runs but what matters them is that the system works.
- 18. SERVICE SCAPE INTERIOR:• OFFICE DESIGN • CALL CENTERS
- 19. EXTERIOR • LOGO • BUILDING OF HEAD OFFICE OF MAKE MY TRIP.
- 24. THANK YOU