Make My Trip is an Indian online travel company established in 2000 with headquarters in Gurgaon, India. It facilitates online booking of flights, hotels, holidays, and other travel services through its website and mobile apps. Make My Trip acquired key competitors like Mygola in 2015 and Ibibo Group's travel business in India in 2018. It faces competition from other online travel agencies in India such as Trivago, ClearTrip, Agoda, and Fabhotels. Make My Trip's loyalty program MMT Black offers benefits for frequent travelers such as free cancellations and points for luxury stays and activities.

2.  Make My Trip is an Indian online travel
organisation established in 2000.
 Deep Kalra – chairperson and group CEO of
Make My Trip.
 Headquartered in Gurgaon and Haryana.
 As of March 31st 2018, the company has 14
company –owned travel stores in 14 cities
including one in their office in Gurugram.
 Make My Trip also has offices in New york,
Singapore, Phuket, Bangkok, and Dubai.

3.  It has 65 retail stores across 50 cities in
India.
 Over franchisee- owned travel stores which
primarily sell packages in approx. 28 cities.
 On 17 August 2010,MMT was listed on the
NASDAQ and went public making the debut
in the US market.

4.  It facilitates online travel booking including
flight tickets , domestic and international
holiday package , hotel reservation ,rail and
transport tickets and so on.
 The organization also began to concentrate
on non- air business likes holidays packages
and hotel bookings.

5.  MMT acquired Mygola, a travel planning
website in April 2015.
 MMT bought rival Ibibo Group’s travel
business in India in an all stock deal for
about $720 million.

6.  MMT launched travel mobile application for
windows phone , iPhone, Android, and
Blackberry devices.
 Smartphones and Tablet usage is furthering the
reason of rapid growth of online travel sales of
MMT.
 Google: With the launch of google flights, we
see immediate results of flights with their price
and transaction medium.
 MMT also spends a considerable amount on a
Google advertisement.

7.  Facebook: offers peer-to-peer interaction
that starts with inspiring people to travel.
MMT heavily relies on facebook for its
promotion.
 Trip Advisor:- The world largest online
travel platform offer review on all aspect of
travel hotel, services, attraction.

8. The major competitors of MMT are :-
 Trivago (Expedia group)
 Clear Trip
 Agoda
 Fabhotels
 Priceline

9.  Trivago is the German multinational technological
company.
 Trivago is the fastest growing organizations with
productivity since 2008.
 Company biggest investor is Expedia and their
strategy is high involvement of local people.
 Trivago concentrates on Web based showcasing
advertisments brand showcasing.
 Trivago also create platform for that enables
hotelier to deal with presence on the site . Trivago
provide hotel manager B2B stage platform.

10.  ClearTrip Pvt. Is an Indian online tarvel
company founded by Stuard Gighton.
 ClearTrip provide booking service for flight and
train, hotel, reservation, domestic and
international holiday pakages.
 It has first international setup is in UAE.
 ClearTrip gains a commission of around 15% to
20% on its hotels and activities business and
5%to 6% from the flight business.

11.  This programme launched in August 2017 is
aimed at increasing customer loyalty.
 User need to pay just 1499 per annum to
avail themselves.
 Free cancelation of domestic flight: Get
free cancellation on the first 10 eligible
domestic flight booking (including non-
refundable flight).

12.  Free cancellation on domestic hotels: Get
free cancellation on the first 10 eligible
domestic hotel booking (including non-
refundable hotels).
 Earn point to avail MMT Black: A set
amount entities the user to receive benefits
like free flight booking , luxurious stay, movie
tickets, and so on.

13.  MMT Black loyalty program is surely good
for people who travel luxuriously and
frequently, but not for unfrequent customer.
 Wallet cash is valid for six month and need
to be used only for MMT booking and cannot
be transferred or encashed.
 Cab , Home stay, bus and railway booking
won’t be counted.