2. Who we are
Philosophy
We take all the travel-
trends into consideration,
utilising the best of
to ensure quality, trust and
thought leadership.
Mission
We are committed to
enriching our clients’
journey by making them
experience the beauty of
real India. We ensure their
satisfaction so that they
would want to keep
revisiting our vibrant
country again and again.
Caper Travel Company promotes India as the go-to destination for travellers from
across the globe. Our extensive and varied portfolio of tours, hotel selections and
services are designed to support our travel professional partners in their successful
marketing of India. Since its inception in 1998, this five-time winner of the National
Tourism Award has been providing comprehensive methods for leisure, group,
charters as well as small business travellers, backed by real-time websites and
unmatched products. Growing at a constant rate of 25-30% annually, the Caper
Group—with its inbound, outbound as well as domestic SBUs—has emerged as one of
the foremost travel companies in India.
3. Company Profile
Company Name
Caper Travel Company Pvt Ltd
Head Office
327, Third Floor, Udyog Vihar,
Phase-IV, Gurgaon-1220016,
Haryana.
Ph.: +91 124 4600300,
Fax: +91 124 4600340
Established
1998
ISO
9001:2000 Certification
Branch Offices
Goa
House No. 14/242/B, Beach
Plaza, Annexe Building,
Near Kamat Kinara, Nomoxim,
Caranzalem, Miramar,
Tiswadi, Goa – 403002
Tel: 00 91 832 2405250
International Marketing Offices
USA, UK, Spain, Mexico, Russia, Nepal, Bhutan
Bhopal
402, Aashima Mall,
Hoshangabad Road,
Bhopal - 462026
Tel: 00 91 0755 - 4053123
Trivandrum
TC 43/836 (5), First Floor,
Paruthikuzhi,
N.H. Bye Pass Road,
Trivandrum, Kerala - 695 026
Tel: 00 91 0471 2452645,
Fax: 00 91 0471 2453645
Mumbai
A/212, Gokul Arcade,
Subhash Road,
Vileparle (East), Mumbai -
400057
Tel: 00 91 22 4002 4777, 78,
79
Representative offices
• Jaipur
• Bangalore
• Chennai
• Hyderabad
• Varanasi
• Agra
• Srinagar
• Leh
4. Awards
Our efforts to achieve our vision and mission have been recognised by the
travel industry from time to time with various awards.
2007-2008
National Tourism Award for Best Tour Operator/ Travel Agent
Category.
2010-2011
National Tourism Award for the category of Best Travel
Agent/Inbound Tour Operator.
2011-2012
National Tourism Award for the category of Best Inbound Tour
Operator/ Travel Agent.
2012-2013
National Tourism Award for the category of Best Inbound Tour
Operator.
2013-2014
National Tourism Award for the category of Best Inbound Tour
Operator.
World Travel Award
Nominated under the category of India's Best
Destination Management Company by World Travel
Awards in 2014.
Skoch Achiever Award
Caper Travel was awarded the Skoch Achiever
Award as well as the Order-of-Merit at the 35th
Skoch Summit in March 2014.
5. Our Team
PRODUCT DEVELOPMENT - Create innovative products and packages
MARKETING - Promote our products online as well as offline
SALES - Handle queries and convert to leads, liaise with travel partners
OPERATIONS - Manage ground handling, coordinate hotel, transport, excursions
ACCOUNTS - Smooth handling of all finances, issue invoice, tax compliances.
AIRPORT REPRESENTATIVE - Meet and greet, customer care related issues, handle emergencies on arrival
TOUR GUIDE - Multi-lingual experts who are at hand for tourist activities from arrival to departure of a client
QUALITY CONTROL - Rigorous checks to ensure there is no slip-up in our top notch services
HR & ADMIN - Manage employee welfare, recruitments, ensure labour compliances, compensation and benefits, as well as training and
development of our staff
IT - Plays crucial role in ensuring that our state-of-the-art technology is constantly upgraded, develop travel software, achieve online
marketing optimization
Our team has years of experience in travel and tourism industry, adding to its growth and value-
addition.
6. Achievements
Season Passengers Employees
% *
*Percentage growth
by Passengers
2011-2012 58,175 155 50
2012-2013 87,592 193 51
2013-2014 1,24,722 257 42
2014-2015 1,25,234 245 0.4
United States
United Kingdom
Bangladesh
Sri Lanka
Russia
Top 5 countries for foreign tourist
arrivals in 2013-2014
CAPER TRAVEL
ACCOUNTED FOR 1%
FOREIGN TOURIST
MOVEMENT ACROSS
INDIA IN 2013-14
7. WORLD
TRAVEL
MARKET
A vibrant B2B
staged annually in
London that
out exemplary
trends, faces and
dynamics in
international travel
market. Provides
opportunity for
global travel trade
meet, network,
negotiate and
conduct business.
OTDYKH
The autumn trade
festival for Russia
and
Commonwealth of
Independent
States (CIS) is a
platform for high
efficiency
networking,
meeting key
decision makers,
establishing global
business relations,
creating global
awareness of your
business.
FITUR
Celebrated as the
global hotspot for
world-class
tourism
professionals and
premier trade-fair
specialists for
inbound and
outbound tourism,
FITUR is
considered one of
the most
significant
platforms in the
travel industry.
UITM
Held annually in
October, the
Ukraine
International
Travel Market is a
key events for
tourism industry
professionals and
is attended by the
world’s major
DMCs to network,
enter into
contracts and
assess the market.
ITB BERLIN
Held annually in
March, ITB Berlin
is host to hotels,
tourist boards,
tour operators,
system providers,
airlines and car
rental companies
to ensure that
supply meets
demand at the
world’s largest
tourism trade fair.
GITB
The meet focuses
on inbound
tourism and
facilitates in
capitalizing of
business
opportunities
between
international
buyers and Indian
sellers and is key
in putting Indian
destinations the
itineraries of
foreign buyers.
FITA
The fair of the
Americas is an
ideal place to meet
new contacts, get
acquainted with
market novelties
and securing new
business deals as
it gathers tourism
industry
professionals from
all around the
globe.
Exhibitions
We participate annually in the most well-known travel exhibitions:
8. Services
Ensuring the best deals in operation and contracting management, we offer exemplary quality and ensure timely confirmation. We
tailor out tours on the basis of our client’s individual taste, budget and time preference. Our clients can count on us for every vacation
possibility over land, sea and air, including customised trips, coach and rail tours and insurance.
Travel Technology Solutions
Online booking platform, ERP solution for
travel companies.
Flight Booking
International and Domestic tickets of all international
and domestic airlines at very competitive prices. Our
flights department gets the fastest confirmations and
most convenient flights at the best rates.
Land Transportation
Caper has its own fleet of cars as well as
air-conditioned luxury coaches
Creative MICE Team
Our team of experienced travel professionals is accustomed
to handling multi-national incentive groups, seminars and
conferences, and can devise itineraries to suit any
requirement.
Cruises
We are navigators of every kind of
cruise, from value conscious option to
luxury and river cruises.
Guides
Our multi-lingual guides and tour leaders belong to
the region where they work, so have exceptional
knowledge as well as strong links to the local
communities.
Visas & Travel Insurance
Our specialised staff assists clients in getting
requisite Visa and travel insurance at a very
competitive premium.
Forex Exchange Service
We facilitate foreign currency exchange
9. Verticals
• The Caper Group is the parent holding of our
other verticals
• Domestic and outbound travel: EasyHols and
Hi-life Tours and Travel
• Inbound travel: Aamantaran Travel and Aayan
Journeys
• Hospitality Sector: ERA Hotels & Resorts
• Aviation sector: Jet Concepts
10. Hi-LifeTours&Travel
Our domestic and outbound arm, Hi-Life, offers easy and effective services through an extensive network of agents in India, Tibet, Bhutan and Nepal and other countries.
Established in 2004 and recognised by the Ministry of Tourism, Government of India, it caters to unique travel demands from budget to premium range, MICE, leisure, state as
well as theme-based tours.
It is a Preferred Sales Agent (PSA) for Maharajas’ Express, India’s leading luxury train service and acknowledged as one of the most expensive luxury train rides in the world.
Although it began as an inbound DMC, in 2014, it extended its business by adding the domestic and inbound sector with a new brand, Hi-Life Tours by Caper, with particular
interest in certain outbound destinations such as Indonesia, Thailand, Maldives, Russia, Spain, Sri Lanka, UAE and Europe Tours.
Website: www.hltt.in
National Tourism
Award Winner
2012-13
11. Easyhols.com
A trusted OTA with state-of-the-art technology and facilities
to book and manage hotels, Easy Hols was established in
2012. It presents the best platform to choose India tour
packages, India Tourist Places and options for sightseeing
in India. Customised Holiday packages, Flights, Hotels
coupled with personalised services with exclusive deals are
the some of the reasons that have made it a preferred
choice across the globe.
It presents the cheapest, quickest and safest options for
any travel trajectory. It is currently backed by a team of
experts with more than 50 years of experience. It is
passionately committed to Total Quality Travel, with
continual delivery of value added services. It upholds the
highest ethical standards and believes in creating new
benchmarks in the industry.
Website: www.easyhols.com
12. AamantaranTravel
A premium travel solution and management company established in 2014, it focuses on Japan and new markets such as South Africa,
Latin America, Eastern Europe and the US. It is a premium travel solution and one of India’s fastest growing Destination Management
Companies, offering unlimited travel options to explore India, Nepal and Bhutan. It offers a unique list of product portfolio for all types of
travellers via an extensive network and alliances strategically located across the three countries.
Based in New Delhi, Aamantaran is a fresh and unique approach in the travel sector from the experts themselves. It has a well-known
and established industry brand in creating cultural holidays in the Indian sub-continent. It is headed by a team having an industry
experience of over 100 years. It organises tours that include cultural tours, historical trips, beach holidays, Ayurveda packages, wildlife
safaris, luxury trains, adventure sports, Buddhist circuit to name a few.
Website: www.amantaran.in
13. EraHotels&Resorts
A trusted name in the hospitality sector
established in 2014, Era caters to the needs
of millions of travellers with matchless
facilities in accommodation, dining and bar,
spa and Ayurveda. It manages a collection
of individual and charismatic hotels to the
discerning traveller in search of new and
exciting experiences through warm
hospitality. The famous names include
Turtle Beach Resort in Morjim and Santiago
Beach Resort in Calangute in Goa.
All in all, Era Hotels & Resorts reveal an
original expression and reflection of the local
culture and ethos of the city where it is
located, selected for its character, quality,
and winning location. In indeed offers
exciting experiences through warm
hospitality.
Website: www.erahotels.com
Santiago Beach Resort Turtle Beach Resort The Bristol Hotel
14. JetConcepts
Our aviation arm established in 2014, it provides dedicated solutions for airlines and aircraft operators flying into destinations across India. With the aim to provide the best flight
services which include domestic and international trip planning, ground handling, crew services, fuel purchasing, permits, flight clearance and much more.
With the headquarters in New Delhi and offices in Goa, our global network of flight services provide exceptional services with increasingly high standards of quality and efficient
services at each stop of your journey. Jet Concepts works closely with each customer in order to provide the best of services, related to flights, fleets, materials and information
related queries. The specific needs of the customers are met through well tailored needs by integrated at both national and foreign platforms.
Website: www.jetconcepts.in
15. AayanJourneys
It is a premium travel solution and management
company, established in 2015; it offers unlimited travel
options to explore India, Nepal, Bhutan, Sri Lanka and
Maldives. It is backed by state-of-the-art infrastructure
and a team of experts work tirelessly to create vibrant
travel experiences for our clients.
It offers a unique list of product portfolio (single tours,
festive tours, bicycle tours, indulgence/luxury tours,
incentive tours, educational trips, cultural tours,
adventure tours, spiritual/pilgrimage journeys, heritage
tours and many more tailor-made creations) for all kinds
of travellers. It has an extensive network and alliance
strategically located across five countries so that nothing
is overlooked while charting out our clients’ perfect
vacation.
Website: www.aayan.in
17. OurAccreditations
We have been accredited by the following recognized organizations, adding to
our quality and significance. Adding to our laurels, we have also been
recognized by the Ministry of Tourism, Government of India.
Ministry of Tourism,
Government of India.
