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Make good governance through e governance
- 1. Make Good Governance through e-Governance LALTHLAMUANA 5th march, 2014 1
- 2. DEFINITION Good Governance is the process by which public institutions take decisions in consultation with Stakeholders to coordinate (or govern) public affairs and manage public resources 2
- 3. CHARACTERISTICS OF GOOD GOVERNANCE 3
- 4. 1. PARTICIPATION 4 PUBLIC PARTICIPATION Design and Implementation Public Meeting Interview Key Stakeholder Engage Community Build Trust in the Process Create Public Support for the Plan Audit the Project Jointly ONLINE PARTICIPATION CHECKLIST Skill Time Desire Interest Knowledge
- 6. 3. EFFICIENCY & EFFECTIVENESS 6
- 10. 7. RULES OF LAW Access to Public Services Economic Recovery Political Recovery Safety & Security Rules of Law 10
- 11. 8. EQUITY AND INCLUSIVENESS 11
- 12. ISO 9001:2008 & IS 15700:2005 • ISO9001 is an internationally recognized and well understood standard. It is the most widely adopted Quality Management System (QMS) - management processes, core processes and support processes. That is, it covers all aspects of departmental mandate and functioning. • IS 15700 is mainly focus on service delivery aspects of the Department. It has been developed by Bureau of Indian Standards (BIS) and is not known outside India. IS 15700 is applicable only for public sector organization for ensuring (a) Service Quality, (b) Public Grievance Redressal, (c) Citizen Interface G-Governance is a journey, Not the destination…. 12
Editor's Notes
- Introduction: Rorelna thaah chuan mipui an him a, an thlamuanga, mihring nunna atana mamawh tlânglâwn (basic needs) an hmu deuh vek bawk a, eirukna hmuh tur a tlem a, dik lo taka induhsakna hriat tur a awm ve lo. “Governance” tih hming hi World Bank-in kum 1989 atang khan a rawn hmang tana, chumi hnu kum 1992-ah World Bank bawkin “Good Governance” tih hi a rawn hmang chhuak leh a, tunlai khawvel ram hrang hrangah sorkar tha “Good Governance” siam tumin hma nasa taka lak chhoh a lo ni ta a ni. World Bank-in a “Good Governance” a tih hian “8 Characteristics” a neia chungte chu tha taka sorkarin a kalpui chuan rorelna tha ramah a lothleng turah ngaih a ni. Heng Characteristics pariat hmang hian Good Governance kan sawi dawn a ni.
- Definition: Mipui nun khawih thei thil emaw vantlang thil emaw programme Sorkar-in a siam dawn reng rengin, thutlukna siamna kawngah mipui emaw an aiawh emaw an tel ve thin tur a ni. Sorkarah chuan mipuiin chanvo pawimawh tak tak pali an neia chungte chu Right to Information (Sorkar hmalakna in hrilhhriat hi mipuite dikna a ni) Right to be heard (Mipuiten an hriat tur awm ang an hriat ve hi mipuite dikna a ni) Right to Associate (Sorkar programme-a mipuite telh ve hi mipuite dikna a ni) Right to Participate in Governance (Sorkar rorelna hmuna mipuite tel ve hi mipuite dikna a ni)
- GOOD GOVERNANCE Good governance has 8 major characteristics. It is participatory, consensus oriented, accountable, transparent, responsive, effective and efficient, equitable and inclusive and follows the rule of law. It assures that corruption is minimized, the views of minorities are taken into account and that the voices of the most vulnerable in society are heard in decision-making. It is also responsive to the present and future needs of society.
- India ram independence day atang tawh khan mipuite hi sorkar rorelna leh thulukna kawngah hian telvena an nei tlem khawp mai. India ram ang ram zau leh mipui tamna, Population pawh Billion 1.237 lai awmna ah hian, sorkar thutlukna kawnga mipuite tel tir ve zel hi thil harsa tak niin a lang. Keini Mizoramah hi chuan Sorkar-in programme lian tham tak a tihdawnin mipuite emaw an aiawhte emaw hi an tel deuh zelin a hriat a ni. Entirnan – NLUP, MLTP Act, Loka Yukta, etc. heng programme-ah te pawh hian pawl aiawh emaw mipui aiawh zo turte rawn chungin hma kan la zel hi a lawmawm tak zet a ni. Sorkar hmalakna kawnga mipui tam zawk kan tel theihna turin IT hmanrua kan hman tangkai a hun tawh tak zet a ni. Sorkar hmalakna kawnga mipui tam zawk kan tel hian nghawng tha a nei thin, chungte chu: Control Corruption (Eirukna a ti zia awm thei) A sense of belonging (An telve ani tih a hriattir) Awareness of Common people their responsibilities (Mipuite mawhphurhna hriattirna a ni bawk a) Ownership of the Project (Neitu nihna a pe) Increased effectiveness of the program (Mipuiah nasa takin nghawng tha a nei Sorkar thulukna kawngah leh Sorkar hmalakna program-ah mipuite an telve theihna turin “CITIZEN ENGAGEMENT FRAMEWORK” neih a tul a, tunah hian e-Governance lamah chuan he framework hi peihfel a ni tawh a. Tin, SOCIAL MEDIA hmandan tur kawng pawh siam peih a ni tawh bawk a ni. Tunah hian World Bank hnuaiah Mizoram sorkar Administration siam thatna project kalpui tum a ni a, heath hian e-Participation pawh siam tum a ni. He e-Participation hi Sorkarin thutlukna kawng hrang hrangah mipui tam zawk an tel ve theihna tura hmanrua a ni.
- Consensus oriented There are several actors and as many view points in a given society. Good governance requires mediation of the different interests in society to reach a broad consensus in society on what is in the best interest of the whole community and how this can be achieved. It also requires a broad and long-term perspective on what is needed for sustainable human development and how to achieve the goals of such development. This can only result from an understanding of the historical, cultural and social contexts of a given society or community.
- Efficiency & Effectiveness Efficiency and Effectiveness are two competing yet complementary approaches to business. For the purpose of this article these are defined as: Efficiency This is ‘doing things right’ and concentrates on tactics focusing on achieving short-term results. It means doing things better and quicker. Effectiveness This is ‘doing the right things’ which is critical to the success or survival of any organization. Strategy is the key, not just any strategy, but one that is well constructed and then executed. How these two factors interact impact the business and an overview of these interactions can be seen in the Efficiency/Effectiveness matrix below. THRIVE: Highly Effective & Highly Efficient Businesses that pursue the right strategy efficiently thrive. They can meet strategic targets earlier than anticipated, and can go on to meet more challenging strategic targets, so as to sustain their ability to thrive. SURVIVE: Highly Effective & Inefficient Many businesses ‘survive’, they show potential but never attain the growth that they should be capable of. This can be due poor management or inefficient practices. DIE SLOWLY: Ineffective & Inefficient The business lacks a clear vision of what it is trying to achieve, and so lacks the right strategies or has weak strategies on which to execute. The lack of clear strategies means that the short-term plans and tactics are lacking. As such the business delivers poor results for several years and are in a state of steady decline before the business eventually ‘dies’. DIE QUICKLY: Ineffective & Highly Efficient Here the business is executing very well, but on the wrong strategies which drive it into a state of rapid decline. The business leaders are not learning from their mistakes, or are not aligned with the market’s realities, and by doing so negatively compound the effects of their wrong strategies. What Do You Do Next? For businesses to thrive they need to get both their efficiencies (tactics) and effectiveness (strategies) aligned – have the right direction and the right actions to help you bridge the gap between where you are now and where you want to be. Look at what you are doing and where you are going – review your assumptions, get an objective perspective, and continually review and improve to reflect the realities of your business, marketplace and the business environment. So what are you going to do? And will it take you in the right direction? And are you effective and efficient in what you do?
- Responsiveness Good governance requires that institutions and processes try to serve all stakeholders within a reasonable timeframe.
- Sorkar kalphung leh sum leh pai chevel zawng zawngte chu mipuite’n an hre tlang thei vek tur a ni a, ram hmasawnna tura hnathawh dan kimchang pawh an hre vek thei tur a ni. Rorelna thaah chuan Sorkar chauh langtlang lovin mipui pawh kan langtlang tur a ni. Sorkar lantlangna tur kawng thenkhatte: Tendering Process Hnalak chungchangah Department hmalakna kim chang Website-a dahchhuah Sorkar langtlang tura hmanrua kan neih theihte chu RTI Act Social Auditing hmangin Mipuite pawh kawng hrang hrangin kan langtlang ve bawk tur a ni: Thlaithar zuarte an thil zawrhah an langtlang tur a ni Organic (Chemical hmang) leh Inorganic (Chemical hmang lo) Sawhthing zuarte kan rinawm lo Dawr kai ten bukna (Weight & Measure) dik lo kan hmang fo bawk Dawrkaiin an duh zah zah man chhiar an ching Contractor leh Supplier-te an langtlang lo lutuk. Uchuak taka bill an ching.
- Accountability Accountability is a key requirement of good governance. Not only governmental institutions but also the private sector and civil society organizations must be accountable to the public and to their institutional stakeholders. Who is accountable to whom varies depending on whether decisions or actions taken are internal or external to an organization or institution. In general an organization or an institution is accountable to those who will be affected by its decisions or actions. Accountability cannot be enforced without transparency and the rule of law.
- Sorkar chu dan zawm tura mipui kaihruai theitu, danbawhchhiate hrem ngam, mipuite himna leh hamthatna tura dan siam thin a ni tur a ni a, hei hi rorelna tha tehna pawimawh tak pakhat a ni. Ram rorelna dik leh felfaiah reng reng dan bawhchhetute hrem lohin an chhuak ngai meuh lova, mawhphurna hlenna kawngah pawh sorkar hnathawktute pawhin dik leh felfai takin hna an thawk thin. Amaherawhchu, ram rorelna a that loh chuan danbawhchhetute an zalena, sorkara mawhphurtu pawh an tlem nge nge thin. Dan rorelna kawngah hian mipuite himna kawng chauh ni lovin, political damchhuah lehna te, ram economic damchhuah lehna te leh Sorkar dawrna kawng pawh siam that a ni thin a ni. Sorkar leh mipui indawrna kawngah hian e-Governance hi hmanrua pawimawh tak pakhat chu a ni a. Mahse “Rules of Law” tha tak kan ramah hian duan chhuah a la ni lo a, tuna kan neih chhunte chu – RTI Act 2005 IT Act 2000 & 2008 Mizoram e-Governance Citizen Service Rules Electronics Service Delivery Bill (Pending) Mipui himna kawng thuah hian tlem a zawng han tarlanve zeuh kan duh chu – tuna MLTP Act chung changah hian Zu zawrh kan khap lai hian, zu in nam chunga motor khalhte khuahkhirhna leh hremna hi kan thlah zalen mah mahin a hriat theiha, hei vang hian kawnga mipui kalte kan him lo em em a ni. Kawngkam bazar nana kan hmang ringawt maite, kawngsira ruihtheih thilti in dawm kun ngawih ngawihte, Dawrkaiten an duh hun huna an bungrua an unload ringawt maite, kawngkama insa (house construction) ten mipui kawng hnawk zawng leh mipui kal kawnga an cement pek chuai chuai maite, etc.. heng kawngah hian dan zam that emaw a kenkawh chungchanga hmalak ngei chi niin a lang bawk a ni.
- Equity and inclusiveness A society’s well being depends on ensuring that all its members feel that they have a stake in it and do not feel excluded from the mainstream of society. This requires all groups, but particularly the most vulnerable, have opportunities to improve or maintain their well being.