(a) Magpie provides digital services and apps that allow insurers to offer additional value-added services to customers and engage with them through their mobile devices. This helps insurers strengthen customer relationships and generate new sources of revenue.
(b) Magpie's core products include apps, digital services, smart technology, and data analytics tools. Insurers can offer these services alongside traditional insurance products to create "insurance as a service" bundles.
(c) By deploying Magpie's digital tools, insurers can improve customer experience, increase customer retention, and gain insights from customer data to better understand risk patterns.
Neosurance: the first Virtual Insurance Agent which sells micro policies. Andrea Silvello
Insurance Worth Buying
Neosurance is an insurtech startup that helps you engage and monetize your digital customers, delivering the best insurance experience where and when it matters most.
With our help the insurer is capable of coming up with the right insurance proposition precisely when the client needs it, without even having ask for it. A highly personalized push offer on one's smartphone according to the single individual and its context. Imagine you’re a tourist landing in London and you forgot to previously buy a travel insurance: no problem, a personalized notification arrives on your device asking if you want to get insured in a few steps directly from your device. Easy, fast, comfortable
The push notifications are sent to the users in an intelligent way thanks to our AI machine learning system which bases its knowledge on contextual data. Our approach is B2B2C, based on IoT data and Artificial Intelligence in order to apply the nudges theory to the insurer’s needs - that is, micro insurance delivered via push offers that are highly personalized according to the single individual’s context. The AI component perfects the knowledge on insurable moments and on personal behavior in order to sell the right cover at the right moment in the most effective way.
Insurance IoT Observatory is a six-year-old think tank specialized on the insurance IoT with the participation of top executives from the most relevant Insurers, Reinsurers, and Tech players in the IoT insurance arena
The think tank membership provides access to the most globally relevant insurance IoT knowledge
Digital disruption in the insurance sector in indiaPrayukth K V
The Insurance sector in India will see massive digital disruption dislodging conventional business and customer engagement paradigms in the years to come...find out more
The Digital Insurer presented at this conference on 18th June 2014.
The aim of the presentation was to look at the digital trends that are impacting health insurance and to explore how digital thinking can transform face-to-face sales of health insurance in Asia as well as develop new business models.
Visit the-digital-insurer.com for more information on digital insurance in Asia
Please find here our first Insurance Review on Digital Disruption of the Insurance sector. We've put together the best, most shared and liked articles on this topic. All articles have been published before on our Financial Services blog
The On Demand/Instant Insurance Proposition - Webinar DeckThe Digital Insurer
Listen to an experienced, global panel of insurance professionals present, discuss and answer your questions on the theme of “The On Demand/Instant Insurance Proposition”.
Brought to you by The Digital Insurer and sponsored by KPMG.
The Future of Health insurance in a digital World - The Digital Insurer The Digital Insurer
Hugh Terry delivered a presentation attempting to look at the future of the industry in 2035 . The presentation has an Asian perspective and was delivered on 15th June at the Swiss Re 2017 ARMS conference in Fukuoka Japan
A New Reality, Best's Review, September 2017Gates Ouimette
Augmented reality and virtual reality are opening up new opportunities for the insurance industry.
Not only does VR provide a better risk profile for potential insureds, it also offers insurers a marketing tool for personalized coverage.
Neosurance: the first Virtual Insurance Agent which sells micro policies. Andrea Silvello
Insurance Worth Buying
Neosurance is an insurtech startup that helps you engage and monetize your digital customers, delivering the best insurance experience where and when it matters most.
With our help the insurer is capable of coming up with the right insurance proposition precisely when the client needs it, without even having ask for it. A highly personalized push offer on one's smartphone according to the single individual and its context. Imagine you’re a tourist landing in London and you forgot to previously buy a travel insurance: no problem, a personalized notification arrives on your device asking if you want to get insured in a few steps directly from your device. Easy, fast, comfortable
The push notifications are sent to the users in an intelligent way thanks to our AI machine learning system which bases its knowledge on contextual data. Our approach is B2B2C, based on IoT data and Artificial Intelligence in order to apply the nudges theory to the insurer’s needs - that is, micro insurance delivered via push offers that are highly personalized according to the single individual’s context. The AI component perfects the knowledge on insurable moments and on personal behavior in order to sell the right cover at the right moment in the most effective way.
Insurance IoT Observatory is a six-year-old think tank specialized on the insurance IoT with the participation of top executives from the most relevant Insurers, Reinsurers, and Tech players in the IoT insurance arena
The think tank membership provides access to the most globally relevant insurance IoT knowledge
Digital disruption in the insurance sector in indiaPrayukth K V
The Insurance sector in India will see massive digital disruption dislodging conventional business and customer engagement paradigms in the years to come...find out more
The Digital Insurer presented at this conference on 18th June 2014.
The aim of the presentation was to look at the digital trends that are impacting health insurance and to explore how digital thinking can transform face-to-face sales of health insurance in Asia as well as develop new business models.
Visit the-digital-insurer.com for more information on digital insurance in Asia
Please find here our first Insurance Review on Digital Disruption of the Insurance sector. We've put together the best, most shared and liked articles on this topic. All articles have been published before on our Financial Services blog
The On Demand/Instant Insurance Proposition - Webinar DeckThe Digital Insurer
Listen to an experienced, global panel of insurance professionals present, discuss and answer your questions on the theme of “The On Demand/Instant Insurance Proposition”.
Brought to you by The Digital Insurer and sponsored by KPMG.
The Future of Health insurance in a digital World - The Digital Insurer The Digital Insurer
Hugh Terry delivered a presentation attempting to look at the future of the industry in 2035 . The presentation has an Asian perspective and was delivered on 15th June at the Swiss Re 2017 ARMS conference in Fukuoka Japan
A New Reality, Best's Review, September 2017Gates Ouimette
Augmented reality and virtual reality are opening up new opportunities for the insurance industry.
Not only does VR provide a better risk profile for potential insureds, it also offers insurers a marketing tool for personalized coverage.
A deep dive look at the connected insurance technology sector, providing an insurance startup map, trends/insights, and relevant company profile examples.
Robot diseñados por los alumnos/as de Ed. Infantil de 5 años dentro del estudio de la U.D. "Inventos y máquinas"del C.E.I.P "Santos Mártires" de Córdoba.
Senior Strategist Tom Whitbrook, explores the future of insurance propositions, customer experience and operations as well as how #insurers can build the organisational and technological capabilities required to become the insurer of the future.
Modernizing the Insurance Value Chain: Top Three Digital ImperativesCognizant
As nontraditional companies enter the insurance scene and insurtechs launch novel products, incumbents need to accelerate innovation and differentiate the customer journey to remain in the game. Here are three strategies to achieve these goals, with a brief look at a few companies well on their way.
Digital Innovation in the Belgian Insurance MarketAccenture BeLux
The insurance industry is changing, due to technology, market, and regulatory factors. Insurance products, processes, and business models are reshaped by rapid technological advances in big data, cloud computing, and Internet of Things. At the same time, consumers have become accustomed to the convenience, personalization, simplicity, and speed of interacting digitally via social media services and mobile applications offered by players such as Amazon, Airbnb, Facebook, Google and Uber. As a result, consumers increasingly expect insurance companies to offer digital services with compelling user interfaces and experiences. As to regulation, the financial services industry is preparing for the implementation of the General Data Protection Regulation (GDPR; Effective in May 2018), which gives consumers the right to request their personal data to be made portable or completely and securily deleted. In response, leading insurance companies have started deploying an ecosystem perspective, partnering with firms in and out-side the insurance industry.
How Insurers Can Leverage Social and Messaging Apps to Enhance Digital ValueCognizant
Insurance carriers looking to bolster their digital ROI and reach their clientele of millennials most effectively must look beyond mobile apps and online portals, into social and messaging apps. We offer a roadmap and use cases for enhancing insurers' digital presence.
Insurance Mobility Business Strategy: A Roadmap and Implementation ApproachCognizant
We produce a strategic framework for mobility implementation for insurers including a self-assessment mobility maturity index. Our insurance mobility roadmap includes users, application, platforms, products and functions.
Poonawalla Fincorp and IndusInd Bank Introduce New Co-Branded Credit Cardnickysharmasucks
The unveiling of the IndusInd Bank Poonawalla Fincorp eLITE RuPay Platinum Credit Card marks a notable milestone in the Indian financial landscape, showcasing a successful partnership between two leading institutions, Poonawalla Fincorp and IndusInd Bank. This co-branded credit card not only offers users a plethora of benefits but also reflects a commitment to innovation and adaptation. With a focus on providing value-driven and customer-centric solutions, this launch represents more than just a new product—it signifies a step towards redefining the banking experience for millions. Promising convenience, rewards, and a touch of luxury in everyday financial transactions, this collaboration aims to cater to the evolving needs of customers and set new standards in the industry.
how to sell pi coins on Bitmart crypto exchangeDOT TECH
Yes. Pi network coins can be exchanged but not on bitmart exchange. Because pi network is still in the enclosed mainnet. The only way pioneers are able to trade pi coins is by reselling the pi coins to pi verified merchants.
A verified merchant is someone who buys pi network coins and resell it to exchanges looking forward to hold till mainnet launch.
I will leave the telegram contact of my personal pi merchant to trade with.
@Pi_vendor_247
what is the future of Pi Network currency.DOT TECH
The future of the Pi cryptocurrency is uncertain, and its success will depend on several factors. Pi is a relatively new cryptocurrency that aims to be user-friendly and accessible to a wide audience. Here are a few key considerations for its future:
Message: @Pi_vendor_247 on telegram if u want to sell PI COINS.
1. Mainnet Launch: As of my last knowledge update in January 2022, Pi was still in the testnet phase. Its success will depend on a successful transition to a mainnet, where actual transactions can take place.
2. User Adoption: Pi's success will be closely tied to user adoption. The more users who join the network and actively participate, the stronger the ecosystem can become.
3. Utility and Use Cases: For a cryptocurrency to thrive, it must offer utility and practical use cases. The Pi team has talked about various applications, including peer-to-peer transactions, smart contracts, and more. The development and implementation of these features will be essential.
4. Regulatory Environment: The regulatory environment for cryptocurrencies is evolving globally. How Pi navigates and complies with regulations in various jurisdictions will significantly impact its future.
5. Technology Development: The Pi network must continue to develop and improve its technology, security, and scalability to compete with established cryptocurrencies.
6. Community Engagement: The Pi community plays a critical role in its future. Engaged users can help build trust and grow the network.
7. Monetization and Sustainability: The Pi team's monetization strategy, such as fees, partnerships, or other revenue sources, will affect its long-term sustainability.
It's essential to approach Pi or any new cryptocurrency with caution and conduct due diligence. Cryptocurrency investments involve risks, and potential rewards can be uncertain. The success and future of Pi will depend on the collective efforts of its team, community, and the broader cryptocurrency market dynamics. It's advisable to stay updated on Pi's development and follow any updates from the official Pi Network website or announcements from the team.
If you are looking for a pi coin investor. Then look no further because I have the right one he is a pi vendor (he buy and resell to whales in China). I met him on a crypto conference and ever since I and my friends have sold more than 10k pi coins to him And he bought all and still want more. I will drop his telegram handle below just send him a message.
@Pi_vendor_247
how to sell pi coins at high rate quickly.DOT TECH
Where can I sell my pi coins at a high rate.
Pi is not launched yet on any exchange. But one can easily sell his or her pi coins to investors who want to hold pi till mainnet launch.
This means crypto whales want to hold pi. And you can get a good rate for selling pi to them. I will leave the telegram contact of my personal pi vendor below.
A vendor is someone who buys from a miner and resell it to a holder or crypto whale.
Here is the telegram contact of my vendor:
@Pi_vendor_247
how can I sell my pi coins for cash in a pi APPDOT TECH
You can't sell your pi coins in the pi network app. because it is not listed yet on any exchange.
The only way you can sell is by trading your pi coins with an investor (a person looking forward to hold massive amounts of pi coins before mainnet launch) .
You don't need to meet the investor directly all the trades are done with a pi vendor/merchant (a person that buys the pi coins from miners and resell it to investors)
I Will leave The telegram contact of my personal pi vendor, if you are finding a legitimate one.
@Pi_vendor_247
#pi network
#pi coins
#money
what is the best method to sell pi coins in 2024DOT TECH
The best way to sell your pi coins safely is trading with an exchange..but since pi is not launched in any exchange, and second option is through a VERIFIED pi merchant.
Who is a pi merchant?
A pi merchant is someone who buys pi coins from miners and pioneers and resell them to Investors looking forward to hold massive amounts before mainnet launch in 2026.
I will leave the telegram contact of my personal pi merchant to trade pi coins with.
@Pi_vendor_247
Falcon stands out as a top-tier P2P Invoice Discounting platform in India, bridging esteemed blue-chip companies and eager investors. Our goal is to transform the investment landscape in India by establishing a comprehensive destination for borrowers and investors with diverse profiles and needs, all while minimizing risk. What sets Falcon apart is the elimination of intermediaries such as commercial banks and depository institutions, allowing investors to enjoy higher yields.
how to sell pi coins in South Korea profitably.DOT TECH
Yes. You can sell your pi network coins in South Korea or any other country, by finding a verified pi merchant
What is a verified pi merchant?
Since pi network is not launched yet on any exchange, the only way you can sell pi coins is by selling to a verified pi merchant, and this is because pi network is not launched yet on any exchange and no pre-sale or ico offerings Is done on pi.
Since there is no pre-sale, the only way exchanges can get pi is by buying from miners. So a pi merchant facilitates these transactions by acting as a bridge for both transactions.
How can i find a pi vendor/merchant?
Well for those who haven't traded with a pi merchant or who don't already have one. I will leave the telegram id of my personal pi merchant who i trade pi with.
Tele gram: @Pi_vendor_247
#pi #sell #nigeria #pinetwork #picoins #sellpi #Nigerian #tradepi #pinetworkcoins #sellmypi
how can I sell pi coins after successfully completing KYCDOT TECH
Pi coins is not launched yet in any exchange 💱 this means it's not swappable, the current pi displaying on coin market cap is the iou version of pi. And you can learn all about that on my previous post.
RIGHT NOW THE ONLY WAY you can sell pi coins is through verified pi merchants. A pi merchant is someone who buys pi coins and resell them to exchanges and crypto whales. Looking forward to hold massive quantities of pi coins before the mainnet launch.
This is because pi network is not doing any pre-sale or ico offerings, the only way to get my coins is from buying from miners. So a merchant facilitates the transactions between the miners and these exchanges holding pi.
I and my friends has sold more than 6000 pi coins successfully with this method. I will be happy to share the contact of my personal pi merchant. The one i trade with, if you have your own merchant you can trade with them. For those who are new.
Message: @Pi_vendor_247 on telegram.
I wouldn't advise you selling all percentage of the pi coins. Leave at least a before so its a win win during open mainnet. Have a nice day pioneers ♥️
#kyc #mainnet #picoins #pi #sellpi #piwallet
#pinetwork
Introduction to Indian Financial System ()Avanish Goel
The financial system of a country is an important tool for economic development of the country, as it helps in creation of wealth by linking savings with investments.
It facilitates the flow of funds form the households (savers) to business firms (investors) to aid in wealth creation and development of both the parties
how to swap pi coins to foreign currency withdrawable.DOT TECH
As of my last update, Pi is still in the testing phase and is not tradable on any exchanges.
However, Pi Network has announced plans to launch its Testnet and Mainnet in the future, which may include listing Pi on exchanges.
The current method for selling pi coins involves exchanging them with a pi vendor who purchases pi coins for investment reasons.
If you want to sell your pi coins, reach out to a pi vendor and sell them to anyone looking to sell pi coins from any country around the globe.
Below is the contact information for my personal pi vendor.
Telegram: @Pi_vendor_247
2. 2
INSURANCE IS FACING
ITS UBER MOMENT
It’s time for insurers to reclaim their
sector
As new technology such as smart homes and autonomous vehicles
develops, general safety increases and risk decreases forcing insurers
to revise their strategic plans. The coming era of connected technology
has already brought risk transparency and dynamic pricing models to
the insurance sector, and with further trend shifts imminent, it’s time for
insurers to adapt in the short, medium and long term.
THE CHALLENGER:
The InsurTech industry
What’s more, a serious challenger is also occupying the market, the
InsurTech industry. It has already raised $2.12 billion since 2010 and the
new generation are taking it seriously – almost half of Gen Y consumers,
and 36% of the rest of the market in developing AsiaPac state that they
would be likely to buy insurance from a technology company.
Further, Gen Y customers have been found to communicate more with
their insurers and 37% use digital channels for this at least once a month,
understandably preferring technology companies with more convenient
interactions and greater brand value.
Trend Shifts:
Risk transfer -> Risk mitigation/avoidance
Statistic models -> Direct customer data
Single policy -> Shared ownership
Key Stats
InsurTech Industry raised $2.12 billion since 2010
Almost half of gen y consumers likely to buy from
InsurTech companies
37% use digital channels regularly to communicate
with insurers
Personalised
Video
Current
Market
Who are
Magpie
Magpie
Core Products
Deployment
Claims Forms
Trip Planner
Case Study 1
Case Study 2
Digital Future
Summary
Going Digital
3. 3
GOING DIGITAL
HOW CAN MAGPIE HELP INSURERS?
Customer experience from
transactional to engaged and
personalised
Increase policy conversion rates,
renewals, repeat purchases and
premium upgrades
Generate new source of revenue
through in-life online upsells +
cross-sells
PERSONALISED
DATA-DRIVEN
SERVICES
VALUE-ADDED
SERVICES
DIGITISED
SERVICES
ANALOGUE
SERVICES
Today insurers sell insurance as a product, tomorrow they will sell insurance as a service.
Insurance as a service has adjacent value-added services connected which create
personally identifiable data that can be used to further enhance the experience of the
customer and build relationships not just transactions.
It’s this access to personal data that will allow an insurer real competitive advantage
– not from a different feature or different price point, but from the realisation of hyper-
personalisation.
Case Study: Travel insurance as a product is uninspiring but a commodity, making it
often a grudge purchase. It is required for typically a few weeks per year and is entirely
transactional. For the rest of the year, there is no infrastructure built around engagement.
This creates no experience or relationship.
However, if you breathe life into that product by creating a service around it, for example
one where families could be provided with a personal safety wearable and an app that
allows them to set geo-fences for their children when at the airport, hotel and when out
and about on holiday, that creates a new, customer experienced-based brand that does
not exist at present.
Personalised
Video
Case Study 1
Deployment
Trip Planner
Magpie
Core Products
Going Digital
Claims Forms
Who are
Magpie
Current
Market
Case Study 2
Digital Future
Summary
4. 4
MAGPIE FOR
INSURERS
An alternate source of revenue
for insurers could be to develop
an ecosystem of services for the
customers in which the poilcy is part
of an offering.
Guido Sommella, Amissima Assicurazioni
SPEED
Magpie was specifically set up to bridge the gap
betweeninnovatorsandtheestablishedbusinesses,
many of whom are insurers who’s current time
taken to deploy new digital technology is having
negative or no impact as the time taken to execute
is slower than the change around them.
At Magpie we can rapidly deploy new digital
technology on behalf of our partners, helping them
gain pace on implementation from months and
years to days and weeks.
CUSTOMER FOCUSED
With an ecosystem that holds the consumer at
the centre, Magpie is proud to be able to help
our partners encourage usage while enhancing
their customers’ interactions with the business,
breathing life into traditional insurance services.
Not only do our engaging services increase
customer satisfaction, we can also help insurers
to keep their customers year on year through our
innovative add-ons such as personalised video and
in-app notification messages.
REVENUE
Many insurers opt to offer customers a low cost
bundle of services and then upsell and cross-sell
additional services, devices and features creating
consistent non-risk income.
The data insight provided by getting to know
customers through the app gives a new level of
knowledge to insurers about risk, and allows risk
mitigation and dynamic pricing to become possible.
INNOVATION
Creating a bespoke bundle of services is simple
with Magpie’s App Store for Business, choosing
from apps, digital devices and assistance services
and deploying all under one ‘always on’, white
labelled Life Manager app on their smartphone.
In-app notifications creates a brand new, low
cost sales and communications channel to your
customer base, especially important for Gen Ys.
Insurance companies could
(a) Verticalize - i.e., start
to sell to the customer the
services above and below
you in the food chain.
E.g., Pet wearables - Pet
insurance - Pet hospital,
vetinary practice or you
could (b) Horizontalize - i.e.,
sell services that are directly
related to that product e.g.,
Pet insurance and then sell
Pet grooming services, Pet
food, Pet toys etc. (c) Look
at new partenrships.
Andrew Livesley, RSA
Insurance
Personalised
Video
Case Study 1
Deployment
Trip Planner
Magpie
Core Products
Going Digital
Claims Forms
Who are
Magpie
Current
Market
Case Study 2
Digital Future
Summary
5. 5
Become part of your customers’ everyday lives by expanding your
existing service and offering support in another life department –
Banking, Health, Personal Safety, Travel, Home and Vehicle… Many of
which precede or relate to an insurance claim.
We constantly refresh our services for with the latest market upgrades
ensuring our customers are always up to date with the
latest technologies.
Create bespoke bundles from our App Store which
we’ll make available on Google Play Store and Apple
Store at lightning speed.
Replace paper or telephone analogue services with
Magpie’s digitalised technology platform, drawing all
the service history together in one place to create a
unified view of customer service.
Reimagine customer contact with services such
as digital insurance claims or intelligent administration,
or utilise our proprietary Rules Engine to personalise customer journeys
and communications by combining customer-driven actions with
communications delivered through a range of channels.
The platform is flexible and allows an insurer to choose whether Magpie or
their own business is responsible for each area of the customer lifecycle:
from sales to service, development to payments.
All Magpie services generate interesting, contextual and relevant data as
a by-product which we utilise to optimise personalisation and provide
Big Data insight to our partners, in turn, helping them to improve their
operations. Using the data generated, insurers now have new sources of
valuable data, which they can use to understand their customers’ needs
and requirements on a different level, mitigating risk
and opening the door to a new, dynamic pricing
model. Deploying customer satisfaction surveys and
coupling the results with an understanding of app
usage is easy with Magpie state of the art, Gartner
rated data interrogation tools.
Our Personal Information Bank data cloud creates an
exciting new marketplace for partner and customer
to trade data. Customers, always remaining in
control of their personal information, can choose to
share information with our partners in exchange for
valuable benefits. It’s a mutual ‘Return on Information’: in
essence, this is marketing reinvented with a brand new consumer-centric
channel.
Magpie’s ‘always on’ Rules Engine allows for communications based
on an individual’s actions in real time, ensuring businesses never miss a
marketing opportunity again.
MAGPIE’S CORE PRODUCTS
Apps, Digital Services and Smart Tech
Platform as a Service
Insight as a Service
One to One Marketing as a Service
Personalised
Video
Case Study 1
Deployment
Trip Planner
Magpie
Core Products
Going Digital
Claims Forms
Who are
Magpie
Current
Market
Case Study 2
Digital Future
Summary
6. 6
GOING LIVE
WITH MAGPIE
Catering for businesses at different stages in their
digital journey, Magpie’s services can be deployed as an
SDK within an existing app, or as an off-the-shelf white
labelled solution, all with the support and aftercare
of our specialist technical teams around the globe.
1. Create
Choose services and devices to support
any area of a customer’s life (Travel,
Health, Finance etc.) from our app store.
Pick from our range of PaaS services to
digitise your analogue services - create
forms, flows, maps, digital cards, check-
ins etc.
2. Configure
Plug & Play
If you don’t have an app, we’ll brand our
Life Manager app for you and deploy for
sale on both app stores within 24 hours.
Embed
Use Magpie’s SDK to embed the services
into your existing app and give your
customers a new reason to download
and interact with it.
3. Integrate
Standalone
For Plug + Play partners. With
app-store approved services and
event-driven communications; you
can launch, test and learn without
commitment or pressure on your
internal IT.
Link
Already got an app? Use deep linking
to encourage downloads of your
Magpie app or use a deep link in the
Magpie app to encourage downloads
of your own app.
Integrate
Embed Magpie’s services into your
existing app - minimal IT work
required, but you will give customers a
new reason to interact and maximise
your ROI and engagement via cross-
sell services.
4. Go to Market
Freemium > Premium Upgrades
Include as part of wider propositions
App Marketplaces & Social Media
Online Sales
Add-ons to face to face transactions
5. Engage
Create a truly unique customer journey driven
by customer action, configurable by you or us…
with just a few clicks on our state of the art
Rules Engine.
6. Insight
Big Data, Little Data:
Using the market-leading tools we have
sourced and integrated into our solution, you
will understand your customers on a fairer,
deeper level than ever.
Personalised
Video
Case Study 1
Deployment
Trip Planner
Magpie
Core Products
Going Digital
Claims Forms
Who are
Magpie
Current
Market
Case Study 2
Digital Future
Summary
7. 7
Customer commences claim from within the App. Reduces
time, hassle, errors & costs for both insurer & customer.
VS
The mobile claim form goes directly from the customer’s phone
to the “Desk.com” agent platform, including attachments and is
converted to a ‘standard’ Insurance claim form. A confirmation
email/notification is sent to the customer.
The claim form is handled by the Insurance claims team in the
usual way from this point.
The claim is approved and the customer paid. The customer
may receive updates or requests for additional information prior
to payment of a claim.
MOBILE CLAIMS
JOURNEY
1
2
3
4
Personalised
Video
Case Study 1
Deployment
Trip Planner
Magpie
Core Products
Going Digital
Claims Forms
Who are
Magpie
Current
Market
Case Study 2
Digital Future
Summary
8. 8
TRIP PLANNER
Trip Planner lets users keep track of, and manage their travel itineraries
(business or personal) by forwarding booking confirmations to the app and
getting flight, airport, duty free and useful destination information such as local
guides, restaurants and leisure.
When insurance companies offer their customers Trip Planner as part of the
Life Manager app, they become aware and included in travel arrangements
when they previously have been excluded.
This allows the opportunity to:
Provide travel insurance
Offer FOREX in the currency of the travel destination
Sell other relevant underwritten services such as Emergency Cash or
card fraud insurance
Promote smart luggage tags and tracking devices
Suggest personal safety services for child travellers
Personalised
Video
Case Study 1
Deployment
Trip Planner
Magpie
Core Products
Going Digital
Claims Forms
Who are
Magpie
Current
Market
Case Study 2
Digital Future
Summary
9. 9
PERSONALISED
VIDEO MESSAGING
Personalised video is an effective sales tool creating a brand new sales channel.
Open rates, view rates & call to action all significantly higher than email & post.
100% consistent and compliant, without sales agents’ costs.
Every video can be personalised to a customer’s own situation.
Can simply explain more complex services, e.g. policy benefits, features, T&C
Can be used as call to action or upsell.
Cost effective as no agent costs or commissions.
Frees up call centre agents for selling other services.
Accessible through the Magpie Life Manager App.
Customer can view video at a convenient time for them, not be disturbed by an unsolicited call.
We are entering a
‘Post Advertising
Era’ Video is here
and now
S. Kennedy
Magpie CEO
Video Data
Personalised
Video
Case Study 1
Deployment
Trip Planner
Magpie
Core Products
Going Digital
Claims Forms
Who are
Magpie
Current
Market
Case Study 2
Digital Future
Summary
10. 10
In Asia, Magpie’s latest insurance projects have come about from our deal with a marketing firm which spans across a number of different sectors. In this
case, 2 telecomms are looking to offer free value added services to their new customers and Magpie are digitising these services.
Digital Motorbike Insurance
Mapgie app helps customers locate the insurer’s branches, give easy access to contact details
and provides a number of personal safety services.
Health Insurance
Magpie app provides the customer with a digital solution to obtaining “hospital cash” towards
care bills, along with a service where they can store medical information and an electronic
membership card they can show to prove they are covered.
INSURERCASE STUDY
Personalised
Video
Case Study 1
Deployment
Trip Planner
Magpie
Core Products
Going Digital
Claims Forms
Who are
Magpie
Current
Market
Case Study 2
Digital Future
Summary
11. 11
In India, we have accumulated thousands of new insurance customers for our partners
via a programme that has been running for just over a year. The Fone Essential
ecosystem connects insurers with customers who have just bought a phone or
changed their call plan, using these events as a trigger for conversation.
From the App Store, Fone Essential customers get insurance, mobile anti-virus and
anti-theft and a digital documents store all powered by Magpie. Clients wanting to
add tangible value to their proposition can add an anti-loss device that connects the
phone with the wallet, enabling one to be searched for with the other.
Working with large manufacturers and network providers such as Aircel, Airtel and
Karbonn, the programme currently converts at a rate of 4,000 people per month and
is rapidly expanding.
CASE STUDY
Personalised
Video
Case Study 1
Deployment
Trip Planner
Magpie
Core Products
Going Digital
Claims Forms
Who are
Magpie
Current
Market
Case Study 2
Digital Future
Summary
12. 12
THE DIGITAL
FUTURE
The digital future is not limited to apps. With
intelligent digital assistants and conversational
commerce across social media on the cusp of
becoming ubiquitous, the industry has two more
digital challenges to contend with in the very near
future and there will be more.
Magpie has already developed a voice-activation
prototype and is tackling these next
advancements in technology so
that insurers can rest in the
knowledge that their business
is in safe, digital hands.
Personalised
Video
Case Study 1
Deployment
Trip Planner
Magpie
Core Products
Going Digital
Claims Forms
Who are
Magpie
Current
Market
Case Study 2
Digital Future
Summary
13. 13
Re-imagine life
Create lasting customer relationships
via the palm of their hand
Digital entrepreneurs are re-imagining almost
every aspect of business. Let us help you
think and act like digital entrepreneurs.
Stephen Kennedy, CEO at Magpie
www.magpieint.com
Personalised
Video
Case Study 1
Deployment
Trip Planner
Magpie
Core Products
Going Digital
Claims Forms
Who are
Magpie
Current
Market
Case Study 2
Digital Future
Summary