What makes a great mobile legal website?
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This document discusses key considerations for creating an effective mobile legal website. It recommends keeping navigation simple with central call to actions and short menus. The mobile site should have a visible and relevant search function with autocomplete. Forms should be efficiently designed with autofill, real-time validation, and contextual information like calendars. The entire site needs to be responsive without requiring zooming and should explain why location data is needed.
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What makes a great mobile legal website?
- 1. Lead Generation What Makes A Great Mobile Legal Website?
- 2. Global Smartphone Growth • Huge Mobile growth in 2014 • Android: 1 billion 30 day active users users check phones 100 billion times daily ‘More mobile devices & mobile device subscriptions than toothbrushes in the world’
- 3. Mobile Usage
- 4. Marketing of Mobiles • Mobile users always presented as happy
- 5. Marketing of Mobiles • Studies show how they really feel… Unfamiliar Harder to Navigate Sparse in Features Cut Down Smaller Poor Design
- 6. 1. Homepage & Navigation
- 7. Keep Call To Actions Central
- 8. Always Go Responsive m.starbucks.co.uk www.starbucks.co.uk
- 9. Keep Menus Short & Sweet
- 10. Homepage Navigation • Easy homepage navigation • Users will click top bar logo
- 12. Be Clear Why You Need Location Info • Users care about security • Say why you need user GPS
- 13. 2. Mobile Site Search
- 14. Make Site Search Visible
- 15. Ensure Results Are Relevant • Search needs to be smart • Autocomplete is a must • Ensure results are relevant • Correct any misspells
- 16. 3. Optimising Form Entry
- 17. Autocomplete Forms • Users like to be recognised • Enable autocomplete forms
- 19. Real Time Validation Forms Clear highlighting of error fields Indication of required fields Clear error messages Clear description of information required
- 20. Provide Visual Calendars • Users need context when scheduling appointments
- 22. Don’t Make Users Zoom • Don’t make users pinch & zoom • Expandable images & text
- 23. Optimise The Whole Site
- 24. Summary Of Mobile • Clear Call To Actions • Simple Menus & Navigation • Relevant & Visible Site Search • Design Efficient & Contextual Forms • Always Go Responsive • Enable Autocomplete • Explain Why You Need GPS • Optimise The Entire Website
Editor's Notes
- Keep call to actions front and central Don’t use wishy washy terms powerful language to tell your customer what to do Secondary call to actions can be reached further down the screen or through icons
- When building a website always go responsive over mobile as m. sit will cause time lag due to redirect
- Customers don’t like to scroll Don’t hide menus behind icons Less is more Self explanatory Clear call to actions
- Let users explore the site before you distract them with other things: surveys, downloading apps, videos Sites need to work with people rather than against Don’t require customer to sign up to an account or download you’re app
- Make site search easy & visible so customers can see immediately once their page has loaded. Google believes search is important, search is good for users who have a sense of urgency Don’t hide search behind an search icon, give it an actual field
- Design efficient forms that are mobile appropriate Forms may need to be adjusted for mobile purposes Allow for streamlined information entry EG. Websites that have contextual keyboard (numberpad)
- Real time validation forms vital to tell customers when they have entered things wrong In ideal world customers will only have to enter information once, if takes more then 1 time usually means form is too complex
- When going mobile make sure you optimise your whole website rather than just some of it Make sure you keep the user in a single browser rather than taking them to a different browser for each menu option