Luis M. Leija is an experienced informatics training manager with expertise in Epic, EMRs, and healthcare applications. He has over 10 years of experience managing clinical training programs, including managing six Epic implementations and training over 12,000 employees. Currently he works as an Epic trainer for a healthcare system, where he trains medical specialties on Epic. He has comprehensive experience in clinical education, project management, and staff development.

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Luis M. Leija, MD
Tyler, TX 75701 • luisleijadr@gmail.com • 903-520-1126 • linkedin.com/in/luisleijadr
Informatics Training Manager
Experienced professional with proven success in healthcare settings in United States and Mexico.
Extensive knowledge of Epic, ElectronicMedical Records, and ATEapplications. Strongabilitytobuild and
manage teams that meet and exceed designated goals and expectations. Highly adept at developing and
executingprocessesand proceduresthat enhance efficiencies. Demonstrated skillsin overseeingprojects
from concept to completion ensuring on-time, on-budget, and on-target results. Well-versed in clinical
education and pediatrics practice. Proven expertise in:
 Team Building and Leadership
 Staff Training and Development
 Full-Cycle Project Manager
 Strategic Planning and Implementation
 Curriculum Development
 Issue Resolution and Troubleshooting
 Adult Education and Learning
 Instructional Design
 Budget Development and Oversight
 Business Process Improvements
 Regulatory Compliance
 Patient Care Education
 Microsoft Office Suite and Web Design
 Captivate and Adobe Creative Suite
PROFESSIONAL EXPERIENCE
Universityof Texas Health Center, Tyler, TX
Pediatric Advanced Life Support Program Instructor, 2012 to Present
Teach Pediatric Advanced Life Support to about 20 physicians, 60 nurses, and 20 respiratory therapists
each semester.
Key Contributions:
 Promoted adoption of evidence based protocols in pediatriccritical care among pediatric
cliniciansin East Texas.
 Raised care levelsfor criticallyill pediatricpatientsin two major health care systems.
 Reinforced American Heart Association protocols to other areasof critical care for patientswith
life-threateningconditions.
United Healthcare System, Wichita Falls,Tyler, Tx
STS Program Epic Trainer, 2018 to Present
Train all medical specialtiesand sub specialtiesfor Epic Implementation Go-Live.
CHRISTUSHEALTH Trinity Mother FrancesHealth System–Tyler/Sulphur Springs, TX
IM Training and Delivery Service Manager, 2016 to 2018
Administered six EPIC EMR implementation training projects at facilities in Texas, Louisiana, and New
Mexico with 12,000+ overall employees.Led and proctored trainingof 20+ Epic credentialed trainersand
6+ help desk agents.
Key Contributions:

2. Luis M. Leija, MD  Page 2
 Revised and guided EPIChotline providingcontinuous support to all clinical and non-clinical EMR
users.
 Designed intranet-trainingwebsite tofurnish permanent educational resourcesto all EMR users
and satisfylate trainingenterprise communication duringlaunch.
 Wrote multiple high qualityinnovative interactive e-learningsincludingOutlookand Skype to aid
EMR and technical updatesand single sign on,
 Oversaw 2014, 2016, and 2018 Epic updatesand othersbased on departmental needs.
 Devised interactive end user proficiency assessmentsincreasingmeasuringcapabilitiesafter
trainingand supply immediate objective feedbackbased on test performance and remediation
options.
 Produced Code 44 Live documentation trainingcurriculum and simulation lab affectingcode
eventsdocumentation in clinical settings.
 Developed lesson plansfor all clinical applicationsbased on gradual release of responsibility
model resultingin lecture classes becomingcomplete trainingexperiences.
ConnectCare Lead Credentialed Trainer, 2015 to 2016
Supervised 12 Epic credentialed trainers and trained approximately 10 trainers every 4 months at 2
locations.Updated and rebranded all training collateral from EPIC systems including tipsheets, quickstart
guides, login cards, playground tools, e-learning and lesson plans.
Key Contributions:
 Oversaw all aspects of projects related to 2014, 2016, and 2017 upgrades.
 Developed and implemented six-weekprovider orientation initiative improving productivityand
patient care of new physiciansand mid-level personnel.
 Converted four-trainer staffed department with limited organizational presence into highly
effective and honored team of EMR educators.
 Led trainingplans for ICD10 conversion for inpatient and outpatient Providers.
 Presented TAC MeasuringMastery with Interactive Tools at EPIC XGM in 2016.
ConnectCare Credentialed Trainer, 2014 to 2015
Managed orientation and training of new credentialed trainers for all applications. Oversaw training
schedule and clinician hotline activities.
Key Contributions:
 Earned credentialsand began trainingothers in ClinDoc, Willow, ASAP, Orders, and Ambulatory
two weeks after hiring.
 Created innovative presentation modelsfor annual Nurse Skills Fair to educate team on Heparin
administration, Code 44 live documentation, and blood administration documentation.
Autonomous Universityof San LuisPotosi and Mexico City
Assistant Professor of Pediatrics, Faculty of Medicine, 2009 to 2012
Prepared and presented Pediatricsand PediatricCritical Care curriculum for pediatricresidents. Taught
three generations of pediatricians and more than 100 medical students. Promoted and executed critical
care sessions for about 200 specialty nurses and ancillary staff in PICU. Trained pre-graduate medical
students on critical skills.
Key Contributions:

3. Luis M. Leija, MD  Page 3
 Designed and launched critical care oriented triage system for pediatricemergencydepartment at
University Hospital.
Night Shift Medical Director, University Hospital, 2008 to 2012
Oversaw administration and usage of human and technical resources to address center needs.
Key Contributions:
 Devised and initiated innovative, evidence based processes for pediatricpatient care in critical
areasexpeditingcriticallyill patient admissionsand decreasingurgent care overload through
triage system created bya team of specialistsbased on local patient care statistics.
 Lowered emergencydepartment outpatient care costs by notingpotentiallystable patientsearly.
 Improved immediate critical care to burned patientsby fast stabilization and transfer to Shriner's
BurnsHospital in Galveston, TX.
 Met regulatory compliance bymentoring on-call fellows, residents, internsand medical students.
 Educated medical, nursing, and ancillarystaff at night shift case discussions, clinical conference,
and night rounds.
*****
Additional professional experience as General Pediatrics Resident for Autonomous University of San Luis
Potosi. Practice Manager for Luis Leija MD, and Medical Director for Delegacion de Bocas Health Center,
all in San Luis Potosi, Mexico
EDUCATION AND CERTIFICATION
Master of Biomedical Informatics and Clinical Research
Autonomous University of Mexico CDMX, Mexico City, Mexico
Medical Doctor, Autonomous University of San Luis Potosi, Mexico
Pediatric Critical Care, Autonomous University of Mexico, Mexico City, Mexico
Epic Systems Training, ClinDoc, Orders, Ambulatory, ASAP and Willow, Tyler, TX
Pediatrics Training, Autonomous University of San Luis Potosi, Mexico
PROFESSIONAL ASSOCIATIONS
Educational Commission for Foreign Medical Graduates, 2013-Present; American Heart Association,
2006-Present; American Academy of Pediatrics, 2006-Present