What You Can Do To Create A Healthier
       Organization

        Presentation by Graham Lowe, Ph.D.

        Partners in Prevention 2010
        Toronto, 4 May 2010



                               Project Title     1




Goals

           1. Acquire new improvement tools.
           2. Learn about the building blocks.
           3. Assess your progress.
           4. Identify actions you can take.




© 2010 The Graham Lowe Group                         2




                                                         1
Connecting the dots
                                                                                            e
                                         High perform                                     ur
                                                                                        lt
                                                      ance                           cu
       Workfor                                                             ty
                        ce divers                                       fe
                                 ity                                  Sa
                                                                         ganization
                                                             Learning or
          TIES
                     Health promotion
     BILI
C APA
                                                                               ure
 Engageme
                                       Leaders
                                                 hip deve
                                                            lopment   Cult
         nt
                                                  nt                   St r
                                              geme                            a te
                                       t  mana                                       gic
                                 Talen                                                   HR
                     g
                inin
            Tra                            Career development
               ice
      er of cho                                     Recruitment & retention
Employ
 © 2010 The Graham Lowe Group                                                              3




                                           Look at your organization
                                           through a healthy organization
                                           lens…
                                             Holistic
                                             Integrative
                                             Long-term
                                             Strategic



 © 2010 The Graham Lowe Group                                                              4




                                                                                                2
Describing a healthy organization

            Fit
            Agile
                                            Links
            Capable                         people and
            Resilient                       performance

            Thriving


© 2010 The Graham Lowe Group                              5




The key to a healthy organization
   Forging strong links between…
                         Organizational performance


                   Social responsibility


Employee wellbeing




© 2010 The Graham Lowe Group                              6




                                                              3
Building blocks of a healthy organization



   Inspired employees




          Vibrant workplaces

                          Inclusive leadership


                                         Positive culture


  © 2010 The Graham Lowe Group                                   7




  The healthy organization value chain

                                           Sustainable
                                            Success


                                            Inspired
How value is                               employees
created for
stakeholders
                                       Vibrant workplaces


                                    Effective people practices


                                     Culture and leadership


  © 2010 The Graham Lowe Group                                   8




                                                                     4
How healthy is your organization?

Do a quick check-up…
    Complete the Healthy Organization
     Assessment©
     Score each section and get a total
     score
     Look for strengths and opportunities
     to improve
    Your co-workers can complete this at:
     www.creatinghealthyorganizations.ca




© 2010 The Graham Lowe Group                                          9




You need to get at root causes


                                        - Turnover, absenteeism,
                                          presenteeism, injuries,
                                          benefit costs, dissatisfaction



                                                 Jobs, work
                                              environments, HR
                                                  supports,
                                             leadership, culture




© 2010 The Graham Lowe Group                                         10




                                                                           5
Example: reducing work stress

 Employee control                                           Job demands




 © 2010 The Graham Lowe Group                                                              11




Moving beyond wellness programs
                                Workplace Health        Healthy Organization
 DIMENSION:                     Promotion
 Target                         Individual              Organizational
 Change model                   Health promotion        Organization development
 Scope and focus                Program-based           Systemic and holistic
 Timeframe                      Short and medium term   Long term
 Individual benefits            Reduced health risks    Quality of life and capabilities
 Organizational benefits        Lower employee costs    Higher performance
 Links to strategy              Part of HR plan         How the business operates
 Responsibility                 Formal roles            Shared responsibility




 © 2010 The Graham Lowe Group                                                              12




                                                                                                6
Vibrant workplace ingredients
            Key drivers of wellbeing and performance:
            1. Respectful relationships based on trust
            2. 2-way communication
            3. Contributions valued and recognition
            4. Supportive supervisors & coworkers
            5. Job autonomy
            6. Role clarity and demands
            7. Decision input
            8. Challenging, interesting work
            9. Growth and development opportunities
            10.Adequate resources
            11.Fair rewards and processes
            12.Safe and health-promoting environment

© 2010 The Graham Lowe Group                                                      13




Effective people practices

                               Retention &
                               Recruitment
                                              Learning &
            Engagement
                                             Development




        Social                  People             Performance
                                                                 Strategic
    Responsibility             Strategy            Management
                                                                 Priorities
                                                                              RESULTS

                                                Health
                 OHS
                                              Promotion
                                 Pay &
                                Benefits




                           Culture
© 2010 The Graham Lowe Group                                                      14




                                                                                        7
Progress is a shared responsibility


                                 Vision




                                             INCLUSIVE


                               LEADERSHIP
               Values                          Actions

© 2010 The Graham Lowe Group                                15




Another look at health promotion
   World Health Organization defines health promotion as:
   “…the process of enabling individuals and
   communities to increase control over the
   determinants of health and thereby improve their
   health.”




© 2010 The Graham Lowe Group                                16




                                                                 8
Use a healthy change process



        • Model the goals
        • Guided by values       Promotes buy-in
                                  and ownership
        • Involve employees
        • Learn as you go



© 2010 The Graham Lowe Group                       17




Finding your trajectory
    Design an improvement trajectory for your
     organization
    Use the Healthy Organization Assessment© to
     plan next steps
    What single change would have the biggest
     impact with the least effort?




© 2010 The Graham Lowe Group                       18




                                                        9
What managers can do

    Talk about values
    Apply people skills
    Involve employees in solutions
    Connect CSR and HR




© 2010 The Graham Lowe Group           19




What employees can do

    Tie improvements to performance
    Craft a team vision
    Build bridges
    Be a change agent




© 2010 The Graham Lowe Group           20




                                            10
Final points


         1. Understand how you can make a difference
         2. Strengthen the building blocks
         3. Build on successes
         4. Collaborate and learn




© 2010 The Graham Lowe Group                           21




            Questions& Comments



© 2010 The Graham Lowe Group                           22




                                                            11
For information and resources :
                                      www.creatinghealthyorganizations.ca




  The Graham Lowe Group | www.grahamlowe.ca | glowe@grahamlowe.ca | 250.448.5636

© 2010 The Graham Lowe Group                                                       23




                                                                                        12

Lowe Partners In Prevention 4 May2010

  • 1.
    What You CanDo To Create A Healthier Organization Presentation by Graham Lowe, Ph.D. Partners in Prevention 2010 Toronto, 4 May 2010 Project Title 1 Goals 1. Acquire new improvement tools. 2. Learn about the building blocks. 3. Assess your progress. 4. Identify actions you can take. © 2010 The Graham Lowe Group 2 1
  • 2.
    Connecting the dots e High perform ur lt ance cu Workfor ty ce divers fe ity Sa ganization Learning or TIES Health promotion BILI C APA ure Engageme Leaders hip deve lopment Cult nt nt St r geme a te t  mana gic Talen HR g inin Tra Career development ice er of cho Recruitment & retention Employ © 2010 The Graham Lowe Group 3 Look at your organization through a healthy organization lens… Holistic Integrative Long-term Strategic © 2010 The Graham Lowe Group 4 2
  • 3.
    Describing a healthyorganization Fit Agile Links Capable people and Resilient performance Thriving © 2010 The Graham Lowe Group 5 The key to a healthy organization Forging strong links between… Organizational performance Social responsibility Employee wellbeing © 2010 The Graham Lowe Group 6 3
  • 4.
    Building blocks ofa healthy organization Inspired employees Vibrant workplaces Inclusive leadership Positive culture © 2010 The Graham Lowe Group 7 The healthy organization value chain Sustainable Success Inspired How value is employees created for stakeholders Vibrant workplaces Effective people practices Culture and leadership © 2010 The Graham Lowe Group 8 4
  • 5.
    How healthy isyour organization? Do a quick check-up… Complete the Healthy Organization Assessment©  Score each section and get a total score  Look for strengths and opportunities to improve Your co-workers can complete this at: www.creatinghealthyorganizations.ca © 2010 The Graham Lowe Group 9 You need to get at root causes - Turnover, absenteeism, presenteeism, injuries, benefit costs, dissatisfaction Jobs, work environments, HR supports, leadership, culture © 2010 The Graham Lowe Group 10 5
  • 6.
    Example: reducing workstress Employee control Job demands © 2010 The Graham Lowe Group 11 Moving beyond wellness programs Workplace Health Healthy Organization DIMENSION: Promotion Target Individual Organizational Change model Health promotion Organization development Scope and focus Program-based Systemic and holistic Timeframe Short and medium term Long term Individual benefits Reduced health risks Quality of life and capabilities Organizational benefits Lower employee costs Higher performance Links to strategy Part of HR plan How the business operates Responsibility Formal roles Shared responsibility © 2010 The Graham Lowe Group 12 6
  • 7.
    Vibrant workplace ingredients Key drivers of wellbeing and performance: 1. Respectful relationships based on trust 2. 2-way communication 3. Contributions valued and recognition 4. Supportive supervisors & coworkers 5. Job autonomy 6. Role clarity and demands 7. Decision input 8. Challenging, interesting work 9. Growth and development opportunities 10.Adequate resources 11.Fair rewards and processes 12.Safe and health-promoting environment © 2010 The Graham Lowe Group 13 Effective people practices Retention & Recruitment Learning & Engagement Development Social People Performance Strategic Responsibility Strategy Management Priorities RESULTS Health OHS Promotion Pay & Benefits Culture © 2010 The Graham Lowe Group 14 7
  • 8.
    Progress is ashared responsibility Vision INCLUSIVE LEADERSHIP Values Actions © 2010 The Graham Lowe Group 15 Another look at health promotion World Health Organization defines health promotion as: “…the process of enabling individuals and communities to increase control over the determinants of health and thereby improve their health.” © 2010 The Graham Lowe Group 16 8
  • 9.
    Use a healthychange process • Model the goals • Guided by values Promotes buy-in and ownership • Involve employees • Learn as you go © 2010 The Graham Lowe Group 17 Finding your trajectory Design an improvement trajectory for your organization Use the Healthy Organization Assessment© to plan next steps What single change would have the biggest impact with the least effort? © 2010 The Graham Lowe Group 18 9
  • 10.
    What managers cando Talk about values Apply people skills Involve employees in solutions Connect CSR and HR © 2010 The Graham Lowe Group 19 What employees can do Tie improvements to performance Craft a team vision Build bridges Be a change agent © 2010 The Graham Lowe Group 20 10
  • 11.
    Final points 1. Understand how you can make a difference 2. Strengthen the building blocks 3. Build on successes 4. Collaborate and learn © 2010 The Graham Lowe Group 21 Questions& Comments © 2010 The Graham Lowe Group 22 11
  • 12.
    For information andresources : www.creatinghealthyorganizations.ca The Graham Lowe Group | www.grahamlowe.ca | glowe@grahamlowe.ca | 250.448.5636 © 2010 The Graham Lowe Group 23 12