Lisa Rymdeko has over 20 years of experience managing retail operations and people. She is currently a Department Manager at The Fresh Market where she oversees inventory, meets sales goals, and develops marketing plans to increase sales year-over-year. Previously, she held supervisory roles at JCPenney and Ross Uniforms where she was responsible for inventory management, training employees, and providing excellent customer service. She has a track record of improving productivity, sales, and profitability through strategic planning and process improvements.

1. Lisa Rymdeko
CUSTOMER SERVICE|MARKETING|RETAIL OPERATIONS
RETAIL OPERATIONS PROFESSIONAL championinganongoingcommitmenttocommunication,highyetattainableexpectations,
outstandingdiplomacyandcustomerservice.Deliversapositive customerexperience andmaintainsaccountabilityforall
results,producinga highlevel of trustfrom both employeesandcustomers.A consummate teamplayerwitha “can do”
attitude.
 20 years managing people and processes, sharpening transferrable skills and driving results.
 Delivers excellent service delivery in terms of new client implementation and oversight.
 Supervise and Mentor Teams resulting in improved productivity, tenure, and job satisfaction.
Competencies include:
CustomerSatisfaction~P& L Requirements~StrategicPlanning~ProfitabilityGoals~ProcessImprovements
Client Relationship Management ~ Inventory Management ~ Quarterly Business Plans ~ Cost Reductions
Business Analysis ~ Operating Budgets ~ Quality Assurance
Experience
The FreshMarket
Department Manager
2014-Present
Horsham, PA
Candy and Coffee
 Regulate inventory levels, track and meet sales goals, and form marketing plans to exceed store goals YOY
 Maintain organized filing of invoices, product information, compliance logs and sales tracking.
 Increase sales goals and profit by 30% due to merchandising and inventory management.
 Manage a team of 4+ people, provide support and training on a daily basis, draft employee schedules.
 Manage and achieve departmentfinancial budgetandgoalsandexecute weeklyMarketingmerchandisingplans.
Responsible fororderingandinventorycontrol tomeetdivisiongoals.
 Supportall Corporate / Divisioninitiativesthroughflawlessexecution.
 Ensure the Departmenthasthe highestqualityof productsavailableforthe customerwhilemaintaining variety
standards,as well as100% compliance onaditemdisplay.
 Businessorienteddepartmentswithanetprofitof $100,000 everyquarter.
 Surpasses weekly forecasted goal of $6,700 with an average of 12% increase.
 Innovated sales increase with designing custom blends in coffee for sampling and purchasing.
 Organized sales/ purchases forms, ordering, budgeting, receiving logs.
 Participated in monthly conference calls and weekly Monday strategic meetings.
 Ordered products for daily sales and monthly specials.
 Designed seasonal displays with creative use of product layout and decorations.
JCPenney
Department Supervisor
2012-2014
Abington,PA
Multi Departments; Loss Prevention Partner
 Responsible forreceivingall store merchandiseand monitoringqualityandaccuracyof shipments.
 Ensuredinventoryinstocklevelsof keyproductswere at 80% or higher.
 Responsible forBackroomOrganization:includedsecuringhightheftitems,followedTotal BackroomOrganizing
Plan,ProductRecovery Itemsandcleanliness.
Cell:215-740-5589
Lrymdeko3@outlook.com

2. Lisa Rymdeko
 Monitorsand maintainscurrentinventorylevels;processespurchasingordersasrequired;tracksordersand
investigatesproblems.
 Recordedpurchases,maintaineddatabase,performed physical countof inventory,andreconciledactual stockcount
to computer-generatedreports.
 CollaboratedwithLossPreventioninemployeeandcustomertheftissues,witnessforexitinterviews
 Partnered with Talent Resources for credit training, 5K March of Dimes, holidays and potluck
dinners.
 Aided Talent Resources with new hire orientations and daily store meetings Led team of eight
departments including direct supervision of 25 team members
 Resolve customer or employee complaints.
 Establish and implement policies, goals, objectives, and procedures for their department.
 Plan and coordinate advertising campaigns and sales promotions, and prepare merchandized
displays and advertising copy.
Ross Uniforms
Store Manager
2004-2012
Abington,PA
Customer Service Associate
 Direct and supervise employees engaged in sales, inventory -taking, reconciling cash receipts, or in
performing services for customers.
 Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing
workers when appropriate.
 Plan and prepare work schedules and keep records of 20 +employees' work schedules and time
cards.
 Performworkactivitiesof subordinates,suchascleaningandorganizingshelvesanddisplaysandsellingmerchandise
 Provided customer service to over 100 customers daily.
 Performed bookkeeping duties including check cashing, refunds, and bank deposits.
 Set up cash tills, reconciled daily/weekly sales reports.
Education
PennState University
AbingtonCampus
Bachelor of Arts
Skills
MicrosoftWord, Excel,PowerPoint,Outlook, Type 60 wpm, SharePoint,Creative Writing,Facebook,Twitter,LinkedIn,
Pinterest,BasicHTML , PC andMac operation,basicExcel,Wordprocessing,Google drive/Gmail,Outlook, Yahoo-mail,
AOL-mail.
Cell: 215-740-5589
Lrymdeko3@outlook.com