Detailed Cover Letter and Resume

1. Executive Profile
As the Executive Director of Human Resources I create strategic alliances amongst
organization leaders and employees, while effectively aligning initiatives with organization
goals. Focus on building and retaining high performance teams by hiring, developing,
empowering, and motivating employees.
Skill Highlights
• Human Resource Leadership
• Employee Relations
• Employee Engagement
• Budget Forecasts
• Project Planning
• Organizational Restructure and Change
• Compensation Research and Analysis
• Employee Investigations
Personal Characteristics:
• Detail-Oriented
• Resourceful
• Humble
• Dedicated
• Supportive
• Confidential
• Enthusiastic
• Honest
• Energetic
• Hardworking
• Innovative
• Loyal
• Organized
• Passionate
• Humorous
• Flexible
• Personable
• Self-Critical
• Respectful
• Technical
Core Accomplishments:
• Lead the transition to a paperless application, onboarding, and personnel file systems
• Transitioned and implemented pay grade system for all employees from a step pay
grade system to pay range system.
• Facilitated distribution of Engagement Surveys, provided analysis and training for
Supervisors and Managers
• Redesigned interview process for key leadership roles to provide for greater depth and
demonstration of key skills for the position
• Managed transition processes to digital personnel files and forms submission
• Provide extensive training to supervisors and managers on employee growth and
development conversations and documentation
Professional Experience
▪ 7/1/2008 - presentExecutive Director Human Resource Services
Lewisville ISD ▪ 1800 Timber Creek Rd., Flower Mound, TX 75028
Major Duties:
• Management of HR department with approximately 30 direct reports
• Employee Relations, Grievances, and Mediation
• Determination of Staffing Levels
• Manage all background checks and fingerprinting requirements
• Manage all Volunteer approvals
• Hiring Duties for all Central Office Administrators and Assistant Principals
• Manage other Directors/Administrators responsible for all other hiring
BRENDA WEST
FRISCO, TX 75034
469-734-8661 ▪ brendac.west@yahoo.com

2. Brenda West Page 2
• Manage and determine compensation
• Manage onboarding of new employees
• Manage the Digital Employment File Conversion and maintenance of employee digital
personnel files
• Assist and Guide Administrators on employment issues
• Assist and Guide Employees on employment issues
• Conduct investigations on employee misconduct and complaints
• Provide guidance, assistance, and training to administrators for increasing employee
engagement
• Negotiate with attorneys on separation agreements
• Respond to EEO and Unemployment claims
• Update, Revise, and Edit HR policies and organization employment handbooks
• Provide guidance and assistance to outside organizations on current HR areas
• Manage and oversee the digital conversion of resources for end users
• Manage all digital HR resources
• Organization wide communication regarding HR notifications and resources
▪ 7/1/2002 - 6/30/2008Director
Kermit ISD ▪601 S. Poplar, Kermit, TX 79745
 Assistant to the Superintendent
 Developed and implemented district curriculum
 Managed HR duties, investigations/grievances
 Managed federal programs, special programs, and student services
 Mentored principals
 Developed and delivered professional learning
 Secured and managed multiple state and federal grants
∙ 8/10/1993 – 6/30/2002Teacher, Assistant Principal, Interim Principal
Raymondville ISD ▪ One Bearkat Blvd., Raymondville, TX 78580
 Assistant Principal responsibilities and duties at a large Elementary campus
 Principal duties for the last year and half at the campus.
 Managed all HR duties at the organization level
 Oversaw all instructional and special programs
 Kindergarten and Third Grade Teacher
Education
Texas State University
August 1996 ∙ Master’s Educational Administration
May 1993 ∙ Bachelor’s Interdisciplinary Studies, Early Childhood Education
Certifications
SHRM Senior Certified Professional will be completed December 2015

3. November 18, 2015
To Whom It May Concern,
I am currently the Executive Director of Human Resource Services for Lewisville Independent
School District, which employs more than 8,000 full time employees and more than 3,000 part-
time, temporary, and contracted services staff. Employees and staff are spread out over
more than 85 facilities within 127 square mile radius.
I have 13 years experience managing all aspects of Human Resources from recruitment,
onboarding, employee relations, engagement, retention, and separation. Public education
HR Services not only adhere the U.S. Employment Laws and Regulations, but there is an
added layer of protection of State and Federal Laws associated with contracted educators.
I have a thorough broad-based knowledge of all Laws and Regulations associated with HR
and employment both domestically and internationally. I am currently scheduled to take my
Senior Certified Professional exam, which is the SHRM (Society for Human Resource
Management) version of the SPHR (Senior Professional in Human Resources) certification in
December.
My HR experience has been with non-profit public organizations, but the regulations and laws
associated with HR are the same at the federal, state, and international level. In reality, there
are additional laws and requirements for public organizations that do not apply to corporate
or private companies. I am part of HR organizations that encompass HR personnel from a
large variety of industry and the issues, expectations, and functions are all parallel. For
example, a global focus on diversity in every type of industry is a focal point. I also believe
that I will be able to foster diversity of thought by bringing different experiences and unique
perspectives to the organization, which can result in greater creativity, innovation, and
problem solving. The benefits of this potential far outweigh the specific industry experience
that can be obtained through intense research, observation, and interaction.
Currently, I oversee and manage all aspects of HR for Lewisville ISD. I provide direct oversight
of employee benefits, compensation, compliance, Federal and State reporting, and
Personnel file management. I am the primary administrator for all employee relation’s issues
and determine additional resources, divisions, or departments that need to be involved.
Additionally I am the primary individual who conducts investigations regarding misconduct,
harassment, retaliation, or ethics violations. I supervise a team of Directors whose primary role
is to recruit, screen, and onboard new employees.
BRENDA WEST
FRISCO, TX 75034
brendac.west@yahoo.com

4. Brenda West Page 2
In the last 5 years, my role has evolved to include a focus on employee engagement
strategies and training. This is an ongoing project reviewed quarterly to adjust for trends or
targeted goals. I provide a variety of training sessions to more than 400 supervisors and
managers, along with managing the data collection tools, which assist in the development of
goals, strategies and evaluation of progress. Conflict resolution, crucial conversations,
performance evaluations, effective documentation, and mediation training have been my
focused areas of development I have provided in the last 3 years, with high levels of success.
I have extensive variety of project management experience. I managed the implementation
of a software program to digitize our personnel files, as well as develop and collect required
documents from employees. I managed the transition of our pay system from a pay
schedule step system to a pay range system. I managed the implementation of two
HR/Payroll (HRIS) systems. I managed an organization efficiency study in collaboration with a
consulting firm. I have managed the implementation of our most current application system.
These are just a few of the projects I have overseen in the last 7 years.
I have also been extensively involved in strategic planning sessions and the establishment of
mission, vision, and goals in my current and previous position. As is important with project
management, strategic planning must ensure a thorough understanding of the expectations
from all stakeholders.
HR is the one division which interacts with all employees in the organization. It is imperative to
be skilled not only at resolving conflict effectively, but emphasizing the importance of
effective communication. Being proactive and recognizing areas of opportunity is a key
characteristic I possess. I have the aptitude to determine appropriate stakeholders and
include the proper individuals in a project, strategy, or initiative. I work effectively with all
divisions and departments within the organization, such as marketing/communication,
technology, finance, and operations. I foster and facilitate a high degree of cross-functional
understanding and collaboration required to deliver results.
I am detail oriented and thrive in a fast paced environment. My previous supervisors have
highlighted my effective organizational skills, ability to work efficiently, and ability to prioritize
effectively. Additionally, I have exceptional communication and interpersonal skills, and
have been commended on my ability to develop leaders at all levels of the organization. I
thoroughly believe in empowering and valuing employees at all levels. I have a keen eye to
identify and develop talent within the organization. It would be an honor to have an
opportunity to visit with you further about my skills and personal attributes.
Sincerely,
Brenda West
Brendac.west@yahoo.com