John J. McMahon has over 20 years of experience in telecommunications engineering and operations. He currently works as a Network Engineer for Verizon, where he validates fiber networks and issues reports. Previously, he held roles designing fiber networks, processing service orders, and supervising installation technicians. He has expertise in network engineering, design, project management, and team leadership.

1. John J. McMahon
Ambler PA
CAREER OVERVIEW
Telecommunications professional with in-depth experience and proven capabilities in engineering
and operations to include installation and maintenance within the telephony industry. Key
expertise in network engineering (outside plant), network design, project management, team
leadership, vendor management, copper/fiber optic network design, budgeting and forecasting.
PROFESSIONAL EXPERIENCE:
Verizon Communications 12/1997 to Present
Fort Washington PA
Network Engineer - FTTP Validation 2005 to Present
Network Validation gatekeeper for Verizon FIOS in EPA/DE, issue fiber jumpers for new facilities following addresses
through to ready for service, trace network errors in Verizon’s integrated computer graphic system to resolution, issue
director level financial and progress reports for Pennsylvania and Delaware. Additional responsibilities include laptop
and tablet hardware and software support, Avaya OneX Agent , Cisco IP Communicator (VOIP), Active Directory
Object Management, PC Refresh, adhoc reports utilizing SQL and Excel
Key Accomplishments
! Streamlined reporting processes using technology and systems resulting in greater accuracy and efficiency in
reporting and enhanced data and analytics for senior management decision making
! Co-Led the “Creative Work Solutions” program implementation which transitioned employees to a telecommuting
model for the Fort Washington Engineering office. Included tasks: the digital conversion of 650,000 pages of
documents, PC equipment distribution and setup, VOIP setup and training, OneNote setup and training
FTTP Design Engineer 2004 to 2005
Designed FTTP (Fiber to the Prem) network in first few wire centers in PA. Issued prints to construction
Digital Services Engineer 2003 to 2004
Processed DS1 service order requests utilizing existing facilities or building out network
Design Engineer 2002 to 2003
Issued work orders to maintain and/or build out copper network including maintenance, damage claims, new buildings,
road work and service order requests
DS0 Engineer 2000 to 2002
Processed DS0 service orders requests utilizing existing facilities or building out network
Team Leader, Bryn Mawr Work Center 1997 to 2000
Installation & Maintenance Supervisor - Supervised Service Technicians and Cable Maintenance Technicians.
Conducted safety and quality job inspections, met productivity objectives, administered attendance program, and
resolved customer issues. Managed all employee relations issues and performance management of 22 service /
maintenance technicians and splicers
Member of District ADSL Quality Improvement Team, Transitioned BACCSI to fulfill the college reconnects at
Haverford College, Created Manager level standardized report card for technicians
Communications Test Design Incorporated 2/1986 to 12/1997
West Chester PA
Engineering, Furnish & Installation Manager
Managed the department overseeing the assembly of remote terminals for Bell Atlantic on a regional basis. Key player
in successful launch of remote terminal assembly operations in Boston, MA. Assigned to the implementation/design
team to provide Remote Terminal Structures (CEV/HUT) to NYNEX. Responsibilities included customer relations,
design of standardized assembly templates, prepare bill of materials, design and maintain an ACCESS database for
tracking orders, procure and maintain equipment and materials, generate quotes and invoices, set-up EDI and a LAN.
Previously, managed the assembly operation of CPE SONET cabinets and Remote Terminal Cabinets for Bell Atlantic.
Responsibilities included procurement of material, recruiting and managing manpower, and managing finances, to
include profit and loss statements.
E-mail: john.j.mcmahon@verizon.net

2. John J. McMahon Page 2
Other Responsibilities
Provided installation documentation for Hughes Network Systems GMH2000 Cell Sites. Received theory of operation
training from Hughes Network Systems Engineers. Responsibilities included designing cable running list and bill of
materials, customer relations, technical writing using MS Word and MS Excel, coordinating manpower and
documentation control.
Managed the pick-up, storage, repair, modification and shipment of 1ESS, 5ESS and DMS bays for reuse.
Responsibilities included reading drawings, scheduling work flow, managing finances and inventory, and arranging
rigging and transportation.
Supervised the 5ESS circuit board repair department. Due to the growth, headcount increased over 300% and sales
increased over 200% in one year. Co-managed the startup of the Advance Board Replacement program with Bell
Atlantic. Responsibilities included managing 32 employees, coordinating work flow, tracking turnaround, supporting
branch shops, training, procuring repair parts, preparing production and financial reports, interfacing with quality
assurance, engineering, and on-call for emergency customer service.
Skills & Technical Capabilities
Avaya OneX Agent, SQL, MSOffice suite (EXCEL, ACCESS, WORD, POWER POINT, PROJECT, and
OUTLOOK), Vbuild, IVAPP, BDMS, ICGS (Integrated Computer Graphics System), NTAS, PeopleSoft
(Project Costing, APS), Vision, IDDS, VPLAN, LFACS, LEIS, Junipter Pulse
Education
Bachelor of Science, Bachelor of Science, Information Technology Management (GPA 3.94) Peirce College,
Philadelphia PA
Associates Degree, Electronic Engineering Technology, Thaddeus Stevens College, Lancaster PA
Other Education/Certification
Technical Programs
EPM-Enterprise Project Management
SQL Server Introductory Programming
SQL Server 2008 Administration
Digital Loop Carrier & T1 Line Fundamentals
Digital Technology
Digital Transmission Hierarchies
Intelligent Computer Graphics Systems
Litespan 2000
Understanding Digital Subscriber Lines
Understanding Voice Communications
Data Communications: Networks & Standards
Telecommunication Fundamentals I/II
Leadership Programs
Building a Winning Organization
Manager as Mentor
Leadership Tactics for Building Performance