The document is a resume for Michael J. Walker, a Telephony/Data Engineer with expertise in IP telephony voice communication architecture, network connections, and hardware. He is skilled in problem solving, analyzing business documents to assess IT solutions, and working in deadline-driven environments. Currently he works as a Network Analyst II for Windstream, where he helps upgrade their network and facilitates complex projects. Previously he worked for 14 years at CenturyLink as an Engineer II, designing local loops, overseeing network enhancements, and ensuring installations matched records.

1. MICHAEL J. WALKER
Mansfield, OH  419-610-8789  d9longnose@embarqmail.com
Telephony/Data Engineer
Self-directed professional with expertise in coordinating strategies for defining, deploying, and maintaining
in-house IP telephony voice communication architecture and its associated network connections and
component hardware. Highly skilled in problem solving with a proven ability to read and analyze business
documents to assess IT solutions and suggest alternatives to overcome obstacles with short -and long- term
goals. Innate ability to build rapport with clients and colleagues and succeed in high-pressure, challenging,
and deadline-driven environments. Seeking a senior IT position in which to streamline, secure, and improve
efficiency within an organization’s technical processes. Languages: English/German.
SONET  DACS  Frame Relay  DWDM/ROADM  RF Principles  Loop Makeup  TCP/IP  CIRAS  TIRKS
OmniVue  MetaSolv  EXCEL  VISIO  PowerPoint  RS-232
Professional Experience
WINDSTREAM, HUDSON, OH  2014-PRESENT
NETWORK ANALYST II
Monitor and implement changes and/or upgrades to diverse sections of Windstream network via Transport
NOC. Create and submit remedy tickets for maintenance and FCC outage reports. Platforms utilized: CYAN,
Planet Operate, CISCO Transport Manager/Controller, and INFINERA NetSmart.
KEY ACCOMPLISHMENTS
 Serve as member of 10-person group responsible for upgrade of 3,500+ Cyan nodes within
Windstream network
 Function as liaison for Transport Support Engineering to facilitate complex projects.
CENTURYLINK, MANSFIELD, OH  2000-2014
ENGINEER II
Designed local loops based on IX carrier or customer orders across 2 or 4 wire/strand electrical or optical
plant. Oversaw design, procurement, installation and documentation of Transport and Access network
enhancements. Conducted site visits to central offices and remote pair gain cabinets to ensure physical
installations matched records. Loaded equipment (muxes, test heads, panels) and built facilities (DS0
through 100 Gig-E) within current database. Utilized ring topologies including UPSR, BLSR, and Star.
Engineered infrastructure circuits and systems to include RTU of far-end devices and retrieved performance
statistics for equipment and copper or fiber signal qualities. Worked with both core and local field engineers.
KEY ACCOMPLISHMENTS
 Achieved RID metrics of 98.7%.
 Maintained budget variance of 2% or less.
 Chosen as subject matter expert (SME) for 2 database conversions.
 Served as sole database engineer for the Las Vegas market for more than a year.
Previous positions include Installation Technician, Lucent, Cincinnati, OH, 1998-2000.
Training

2. MULTIPLEXER & DIGITAL ACCESS CROSS CONNECT SYSTEMS, MCI, Plano, TX
INSTALLER SCHOOL, Lucent Technologies, Dallas, TX
AVIONIC NAVIGATION SYSTEMS (AFSC-328X1) , Keesler AFB, MS
FORWARD LOOKING RADAR SCHOOL, Zweibrucken AFB, Germany