This resume is for Pramod Singh, who has 5 years of experience as an MSSQL DBA. He has worked at Infosys Limited from 2010-2014 and currently works at L&T InfoTech. He has skills in SQL Server, IIS, cluster management, and Azure. He has experience with projects at Microsoft and Otis Elevators involving SQL Server, databases, and ERP systems. His responsibilities include database administration, maintenance, backups, performance monitoring and incident management. He has certifications from Microsoft and has attended Oracle and SQL Server trainings.

1. RESUME
Pramod Singh
Mob# +91 9892368723 Email:singh.pramod0991@gmail.com
# +91 9552509199
 5 yearsof IT experience (asaMSSQL DBA).
 Nov2010 to Feb2014 with InfosysLimited,Pune.
 March 2014 – Till Date WithL&T InfoTech(ISRC)
 Adequate in ITIL process and Incident Management.
 Workingknowledgein MSSQL Server, IIS,andCluster Management
 Good knowledgeOnMicrosoftAzure AlwaysOnCluster.
 Operatingsystems : Windows 2000/NT/8/8.1, UNIX.
 Language : C, C++, C#, .NET Framework 2.0 & 3.0.
 Web Technologies : ASP.NET, ADO.NET, ASP, VBScript, HTML, IIS.
 GUI : Visual Basic,Visual C++, .NET
 Application/Web Servers : IIS Web Server, MS SQL Server 2005/08/12.
 RDBMS : MS SQL 2005/08/12,MS Access, Oracle.
 Tools : MicrosoftServiceEnterprise, ITSM, MSRA.
1) Project Name : MicrosoftIT – AIT BI (November2010 to Feb2014)
Client : Microsoft
Technologies Used : Windowsserver,Microsoft SQL Server, IIS, Failover Cluster Management.
Client : Microsoft
Role : Line 2 Support/Incident Coordinator
Project Description:
MicrosoftMSSALES isthe BI centre of excellence handlingone of the MicrosoftMission
Critical Financial Applicationsandreportingtools.
MSSales Production Support Team
MSSALES ismost importantservicesline of AITBIsupportingsome of the mostCritical
Financial ApplicationsMSReports,MS ReportAnalyticsandmaintainsover30 productionsandpre-
productionhighavailability(HA) of 24x7 servers.
Beinga part of thisteamone getsan ample opportunitytoworkandlearnthe technologies
like SSMS,SSAS.
2) Project Name : eLogistics
Experience Summary
Technical Skills
Project Summary

2. Client : Otis Elevators
This application designed and developed on elogistics application which is a supplier
chain management sort of application which covers OTIS elevator sales process.
Elogistics is award-winning global level application. Divided into three main modules:
System Administration
Admin module basically deals with the application administration related task. The
functions of System Administration module include defining system level settings, setting
up employee and office information, defining permissions, setting up reference
information, setting up translation features etc.
Product Administration (PA)
PA consists of defining the products, product selections and associated technical rules. It
also includes defining product costs and rules for deriving the costs. PA module provides
an elaborate mechanism for changing product definitions and costs and distributing the
changes in a controlled fashion.
Sales Force Automation (SFA)
This module deals with the sales of elevators, it provides all the functions required by the
sales representatives for their day-to-day activities. This includes managing account
(customer) information, managing contact information, managing project, proposal
information, creating specifications for the units, generating proposal estimates(price
and cost), generating proposal/tender documents, tracking proposal status, ordering to
factories etc.
JDE:
OTIS has implemented an ERP solution using JD Edwards OneWorld application software and
running on Windows 2000 Advanced Server and SQL Server 2000 Enterprise Edition. The JDE
applicationprovidesEnterprise Resource Planningsupportforfinancial and manufacturing systems.
JDE DB routine jobsbriefing:
• RegularDB: Sizingreport,Securityreport
• Dailybackuplog,dailyerror logchecking,performance reportchecking
• Routine datarefresh,DBrefresh,taskview refresh
• Maintenance jobs,dbcccheckDB,update stats.,rebuildreorgindex,
• Jobscheduling,checking,alerting
• Serverhighserv.alerts,blockingalerts,startupalerts
• Create SQL loginandgrant accessright
• Data Dumprequesthandling
• DB configuration.
• Troubleshooting

3. Roles& Responsibilities:
Tactical executionof ITILprocesson a dailybasis,includingescalations:
 Regularjobmaintenance (Batchjob/SQLjob)
 Managing performance of the ITILprocess(perSLAs,metrics,KPIs) withinthe immediate
sphere of control
 Assistwithdetectionof possible Problemsandthe assignmentof themtothe Problem
Managementteamforthemto raise problemrecords.
 Trackingopenincidentsandservice requestrecords.
 Switchingnodesinafailovercluster.
 Providing workaround or Resolving of SQL Issues and SQL Job failures
 Maintaining the application Servers, Databases, Server Logins, Database issues.
 Checking the log utilization for databases and space available for database files
 Performing database backups and restorations
 Configuring and monitoring the Mirroring
 Proving support for deployments and releases.
 Checking the Failover Cluster Management, Network Load Balancer and IIS
 Rebooting the servers and restarting services as a part of patch installations
 Identifying and reporting the High priority and Major Incidents to L3 / SME
 Routing incidents to concerned Levels and Teams.
 Detectionandnotificationof possible issues.
 Performingactivitiestoresolve incidentsandservice requests,orescalatingtoescalation
management
 Resolvingincidentsasallowedbythe domainknowledge orsecurityaccess.
 Creatingjobs,rebootingthe servers, Logshipping, DMV's/DBCCcommands
 Overall monitoringof serversandall itsservices
 Monitoring and creating Service Requests
 Trouble shooting SSMS job failures.
 Maintenance, Troubleshooting, Configuration of SQL and IIS Servers
 Rebooting all the high availability productions and pre-production servers.
 Installation, configuration and upgrading of Microsoft SQL Server software and related
products.
 Establish and maintain sound backup and recovery policies and procedures.
 Implement and maintain database security (create and maintain users and roles, assign
privileges).
 Database tuning and performance monitoring.
 Controlling access permissions and privileges
 Setup and maintain documentation and standards.
 Worked on Functional Escalations from L1 and L2 Team on below issues.
 SQL/Batch job failures.
 Backup/Restore issue.
 Clustering
 Manual process of cubes.
 Memory management of cubes.
 Transaction log full
 IIS/NLB issues.

4.  Log shipping, Replication, Mirroring.
1. I have setupthe HADR(Alwayson) onEservice Productionandstagingtaylorprojectfor
database serversinMicrosoftAzure.
2. Got Hand-onexperience onworkingwithMicrosoftAzure startingfromcreatingthe VM
,configuringthe AD(Active directory),creatingthe domains,DNS,virtual networks,Affinity
Mask, creatingendpointsandjoiningthe serversintothe same domain.
3. Implementedthe newfeaturesinElog,AMCfordeadlocksinSQL2012 like extendedevents
and Eventnotification.
4. AdministeringClusterusingthe PowerShell scriptlikecheckingthe nodes,resource and
eventlogforclusternodes.
5. Successfullymigratedthe Eservice SQLserver2012 to Cloud(Azure) andtuneddatabase for
betterperformance.
IC Responsibilities:
 Updatingknowledge articleswithworkarounds.
 Handlingmajorincidentsandsite downissues.
 CoordinatingbetweenL1,L2,L3 team andclientmanagement.
 As a shiftleadkeepingtrackof all issuesinthe shift.Providingabridge betweenL1,L2 team
and Teammanagement.
Qualification Year of Passing Institution University/Board Aggregate (%)
BSC(it) 2010 Birla college Mumbai
university
68
12th
2007 Birla college Maharashtra
Board
65%
SSC 2005 Bhasker High
school
Maharashtra
Board
77.48
Education

5. MICROSOFT
Credential Description Date Achieved
Microsoft Certified
Technology Specialist
450: PRO: Designing,
Optimizing, and Maintaining
a Database Administrative
SolutionUsingMicrosoft SQL
Server 2008
15 Oct, 2011
Microsoft Certified
Technology Specialist
448: TS: Microsoft SQL
Server 2008 Business
Intelligence–Implementation
and Maintenance
12 Sep, 2011
Microsoft Certified
Technology Specialist
432: TS: Microsoft SQL
Server 2008 Implementation
And maintenance.
11 Aug, 2011
Oracle WorkshopTraining certificationfrom Oracle
IntroductiontoSQL as part of Oracle’sWorkforce Development
CompletedOracle database 10gAdministration workshop1
CompletedOracle database 10gAdministrationworkshop2
 Trainedinbasicsof RDBMS and UNIX at InfosysTechnologiesLtd,Mysore.
 TrainedSQL Server2008 conceptslike Database Mirroring,SQLServerFailoverClustering,
and otherslike NLB,IIS
Name : PramodSingh
Father’sname : Suresh
Date of Birth : 28th
April 1990
Certifications
Trainings Attended
Personal Details:

6. Gender : Male
Marital Status : Single
Nationality : Indian
CurrentEmployer : L&T InfoTech
Work Experience : 5 years.
LanguagesKnown : English,Hindi andMarathi
DECLARATION:
I herebydeclare thatthe informationgivenabove istrue tothe bestof my knowledgeandbelief.
Date:
Place: Pramod Singh