This document is a resume for Christopher A. Kuntz summarizing his experience as an IT Infrastructure and Service Delivery Manager for Coca-Cola over the past 15 years. He has managed teams and budgets throughout Western US facilities. Prior to Coca-Cola, he served as an Electronics Technician Chief in the US Navy.

1. Christopher A. Kuntz
M: 510-719-6416
ckuntz537@gmail.com
ckuntz@coca-cola.com
Visionary IT Infrastructure and Service Delivery Manager
Diversified experience in the FMCG industry implementing and managing exceptional solutions in a variety of
environments. Strong understanding of: Infrastructure, project management, vendor management,
Operational Excellence, SDLC, training, governance, security, disaster recovery, and business continuity.
Exceptional business partnering and communication skills. A proven leader with one of the most recognized
brands in the world.
Professional Highlights
 Over 15 years in IT Infrastructure management and service delivery
 Information Technology Infrastructure Library (ITIL v3) Foundation certified
 Spent the last 8 years managing cross functional teams throughout the Western US
 Managed the Los Angeles tier II data center for 3 years
 Created Service Level Management strategy and established Service Level Agreements
 Supply Chain Initiative Area Manager for the Atlanta Division SAP WM implementation
Professional Experience
Coca-Cola (2006–Present): Field IT Market Unit Manager
 Managed an annual OPEX budget ranging from $1.8mm to $2.2mm, supporting nearly 1000 internal
customers in 16 diverse facilities.
 Collaborating with facility managers, contractors, and maintenance personnel, managed numerous site
remodels. Extensive knowledge of infrastructure requirements, appl ied a variety of solutions to achieve
desired results and leverage IT resources more effectively
 Lead the West in developing wireless solutions for a myriad of applications. Partnering with equipment
vendors, developed standard configurations, enhancing flexibility and effectiveness, leading to significant
savings of setup time and capital spend.
 As a charter member of company Operational Excellence (OE) team wrote detailed process plans for tracking
and life cycle management of assets. Enabled nearly 200 technical analysts with process flow, creating more
reliable tracking of assets, a Sarbanes Oxley requirement
 Managed Los Angeles Data Center for two years from 2008-2011. This was a Tier II facility which housed
AS/400, imaging servers, application, and file and print servers
Coca-Cola (1999-2006): Lead Technical Analyst
 Lead the Northern California mobile device deployment, a multi-million dollar project collaborated with a
large number of groups, internal and external. Analyzed delivery routes, developed training and deployment
schedule. Coca-Cola realized immediate increase in delivery efficiencies, decreased overtime and enhanced
work experience of our logistics and distribution force
 Coordinated all PBX and IP telephony installations, working with local user’s, corporate Telco entities, LEC’s,
CLEC’s, equipment vendors, cable vendors, and business partners to ensure efficient installations with
virtually no disruptions to the business

2. Coca-Cola (2004-2005): Supply Chain Initiative Area Manager
 Reviewed application and process teams requirements for the implementation of SAP Supply Chain in the
Atlanta Division, leading the team responsible for determined all hardware requirements
 Conducted product evaluation to determine compatibility, survivability, and supportability in the various
critical environments, including production environments and customer facing sales
 Worked with Architectural Assessment teams to determine viability of introducing each new piece of
equipment in to the Coca-Cola network
 Determined component review standards for differentiating capabilities never before utilized by the
company, including fixed scanners, and VMU’s to take full advantage of SAP WM.
 Through process integration and leveraging unparalleled vendor cooperation, realized a 30% savings on the
$2.2M project
Additional Professional Experience
US Navy: Electronics Technician Chief
 Experienced technician, manager, and leader in the electronics and information systems field
 Formal instructor on maintenance and repair of a variety of equipment
 Developed preventive maintenance schedules and procedures
 Managed all external maintenance for the USS Flint, including diving service, hull repairs, HVAC, plumbing,
boiler, computer, electrical, and structural
 Naval Air Station Lemoore; Honorable Discharge
Affiliations
International Facilities Management Association ID: 908221
IFMA Information Technology Council
Community Emergency Response Team (CERT)