This document summarizes the experience and qualifications of Linda Hays, an award-winning retail store manager with over 20 years of experience managing big box, specialty, and discount stores. She has received numerous awards for her store performance and leadership, including being named Dollar Tree's first "Model Store" manager in Oklahoma in 2015. Her experience includes managing stores for Dollar Tree, CVS Pharmacy, and Walmart, where she consistently exceeded sales goals, improved customer satisfaction, and reduced costs like shrinkage. She has comprehensive experience leading all aspects of retail store operations.