LifeCare Edinburgh is a registered charity offering excellent care services for those living with dementia and the elderly living in Edinburgh. This report provides information and statistics on everything they achieved in 2016 - 2017.
Impact Report 2016 to 17 - New Directions (Rugby) Ltd.🐠 Abbi Head
Our Impact Report 2016-17 is full of information about the services we provide, personal stories, facts and figures which demonstrate yet another successful year for New Directions.
Impact Report 2015-16 - New Directions (Rugby) Ltd.🐠 Abbi Head
A comprehensive report setting out the services provided for people with learning and physical disabilities by New Directions (Rugby) Ltd and illustrating the charity's remarkable year 2015-16 in figures and highlights.
Impact Report 2016 to 17 - New Directions (Rugby) Ltd.🐠 Abbi Head
Our Impact Report 2016-17 is full of information about the services we provide, personal stories, facts and figures which demonstrate yet another successful year for New Directions.
Impact Report 2015-16 - New Directions (Rugby) Ltd.🐠 Abbi Head
A comprehensive report setting out the services provided for people with learning and physical disabilities by New Directions (Rugby) Ltd and illustrating the charity's remarkable year 2015-16 in figures and highlights.
The Volunteer Abroad Specialist in Costa Rica, Ghana & Thailand. Realize your dreams to work overseas and leave your mark on the country you visit. You can choose to get involved in projects in Teaching, Sports, Community Development, Healthcare, Conservation and Childcare. You can also combine projects in the same location doing them back to back or simultaneously. For more information visit: https://www.uvolunteer.net
This review demonstrates the intentions and direction of travel for this organisation that has evolved out of a community football club in to an organisation that will in spire you to learn.
REACH OUT - Jul 2017 - District Governor Newsletter - Rotary International Di...Syed Kashif Rafi
Governor Newsletter - Rotary International District 3271 - Jul 2017
This newsletter highlights the good work Rotary is doing in Pakistan especially in Sindh and Balochistan.
Rotary the biggest service organization in the world with more 111 year of service to humanity.
Rotary Making a Difference is the theme for the year 2017-18.
A Strategic Plan Summary for Sarah A Reed Children's Center laying out its strategies for ongoing and future development as we celebrate our 150th Anniversary in 2021.
A packed report that enables New Directions to share examples of our work with a wider audience and the impact that it has upon the lives of those who we support. In this year’s report we celebrate our 69th year.
This months newsletter Shining Bright captures the the spirit of Sarah A Reed Children's Center and the committed employees,donors and friends who make a difference in the lives of the children we serve here in our 149th year.
The Volunteer Abroad Specialist in Costa Rica, Ghana & Thailand. Realize your dreams to work overseas and leave your mark on the country you visit. You can choose to get involved in projects in Teaching, Sports, Community Development, Healthcare, Conservation and Childcare. You can also combine projects in the same location doing them back to back or simultaneously. For more information visit: https://www.uvolunteer.net
This review demonstrates the intentions and direction of travel for this organisation that has evolved out of a community football club in to an organisation that will in spire you to learn.
REACH OUT - Jul 2017 - District Governor Newsletter - Rotary International Di...Syed Kashif Rafi
Governor Newsletter - Rotary International District 3271 - Jul 2017
This newsletter highlights the good work Rotary is doing in Pakistan especially in Sindh and Balochistan.
Rotary the biggest service organization in the world with more 111 year of service to humanity.
Rotary Making a Difference is the theme for the year 2017-18.
A Strategic Plan Summary for Sarah A Reed Children's Center laying out its strategies for ongoing and future development as we celebrate our 150th Anniversary in 2021.
A packed report that enables New Directions to share examples of our work with a wider audience and the impact that it has upon the lives of those who we support. In this year’s report we celebrate our 69th year.
This months newsletter Shining Bright captures the the spirit of Sarah A Reed Children's Center and the committed employees,donors and friends who make a difference in the lives of the children we serve here in our 149th year.
ANOTHER YEAR OF SUCCESS!! We recognise that not everything that matters can be measured and not everything measured matters. We believe that a skilled, knowledgeable, caring, committed and well led staff team is at the heart of high quality support and we focus on ensuring this across all of our services. Looking forward we will continue to build on our achievements and develop further services and accommodation so we can support more people and their families in the coming year.
Second chance trust chance annual report 2015 (7)Fatihiya Saad
Our core achievements
We achieved significant in meeting our goals in the areas of counselling; housing, benefits and family support services; family support, financial support and youth development through the Summer Scheme activities and skills development workshops
We also recorded increased numbers than ever before for our Wednesday coffee mornings, sewing classes, cookery workshops, fundraising dinner and papering evenings
The autumn edition of Life magazine from St Columba's Hospice, featuring inspirational stories from patients and supporters plus the latest news and events.
SAI Community Services is a well known support service providers, a team of professionals which has dedicated more than 10 years supporting people with disabilities in a variety of roles and capacities. SAI Community Services is passionate about Helping those special people who need some support to live their Best Life. We have a professional team with extensive experience with complex supports. We are so please & excited to bring our Experience & knowledge to collaborate with those who are in need of support in the community.
This session provides a comprehensive overview of the latest updates to the Uniform Administrative Requirements, Cost Principles, and Audit Requirements for Federal Awards (commonly known as the Uniform Guidance) outlined in the 2 CFR 200.
With a focus on the 2024 revisions issued by the Office of Management and Budget (OMB), participants will gain insight into the key changes affecting federal grant recipients. The session will delve into critical regulatory updates, providing attendees with the knowledge and tools necessary to navigate and comply with the evolving landscape of federal grant management.
Learning Objectives:
- Understand the rationale behind the 2024 updates to the Uniform Guidance outlined in 2 CFR 200, and their implications for federal grant recipients.
- Identify the key changes and revisions introduced by the Office of Management and Budget (OMB) in the 2024 edition of 2 CFR 200.
- Gain proficiency in applying the updated regulations to ensure compliance with federal grant requirements and avoid potential audit findings.
- Develop strategies for effectively implementing the new guidelines within the grant management processes of their respective organizations, fostering efficiency and accountability in federal grant administration.
Russian anarchist and anti-war movement in the third year of full-scale warAntti Rautiainen
Anarchist group ANA Regensburg hosted my online-presentation on 16th of May 2024, in which I discussed tactics of anti-war activism in Russia, and reasons why the anti-war movement has not been able to make an impact to change the course of events yet. Cases of anarchists repressed for anti-war activities are presented, as well as strategies of support for political prisoners, and modest successes in supporting their struggles.
Thumbnail picture is by MediaZona, you may read their report on anti-war arson attacks in Russia here: https://en.zona.media/article/2022/10/13/burn-map
Links:
Autonomous Action
http://Avtonom.org
Anarchist Black Cross Moscow
http://Avtonom.org/abc
Solidarity Zone
https://t.me/solidarity_zone
Memorial
https://memopzk.org/, https://t.me/pzk_memorial
OVD-Info
https://en.ovdinfo.org/antiwar-ovd-info-guide
RosUznik
https://rosuznik.org/
Uznik Online
http://uznikonline.tilda.ws/
Russian Reader
https://therussianreader.com/
ABC Irkutsk
https://abc38.noblogs.org/
Send mail to prisoners from abroad:
http://Prisonmail.online
YouTube: https://youtu.be/c5nSOdU48O8
Spotify: https://podcasters.spotify.com/pod/show/libertarianlifecoach/episodes/Russian-anarchist-and-anti-war-movement-in-the-third-year-of-full-scale-war-e2k8ai4
A process server is a authorized person for delivering legal documents, such as summons, complaints, subpoenas, and other court papers, to peoples involved in legal proceedings.
ZGB - The Role of Generative AI in Government transformation.pdfSaeed Al Dhaheri
This keynote was presented during the the 7th edition of the UAE Hackathon 2024. It highlights the role of AI and Generative AI in addressing government transformation to achieve zero government bureaucracy
Presentation by Jared Jageler, David Adler, Noelia Duchovny, and Evan Herrnstadt, analysts in CBO’s Microeconomic Studies and Health Analysis Divisions, at the Association of Environmental and Resource Economists Summer Conference.
Many ways to support street children.pptxSERUDS INDIA
By raising awareness, providing support, advocating for change, and offering assistance to children in need, individuals can play a crucial role in improving the lives of street children and helping them realize their full potential
Donate Us
https://serudsindia.org/how-individuals-can-support-street-children-in-india/
#donatefororphan, #donateforhomelesschildren, #childeducation, #ngochildeducation, #donateforeducation, #donationforchildeducation, #sponsorforpoorchild, #sponsororphanage #sponsororphanchild, #donation, #education, #charity, #educationforchild, #seruds, #kurnool, #joyhome
What is the point of small housing associations.pptxPaul Smith
Given the small scale of housing associations and their relative high cost per home what is the point of them and how do we justify their continued existance
Up the Ratios Bylaws - a Comprehensive Process of Our Organizationuptheratios
Up the Ratios is a non-profit organization dedicated to bridging the gap in STEM education for underprivileged students by providing free, high-quality learning opportunities in robotics and other STEM fields. Our mission is to empower the next generation of innovators, thinkers, and problem-solvers by offering a range of educational programs that foster curiosity, creativity, and critical thinking.
At Up the Ratios, we believe that every student, regardless of their socio-economic background, should have access to the tools and knowledge needed to succeed in today's technology-driven world. To achieve this, we host a variety of free classes, workshops, summer camps, and live lectures tailored to students from underserved communities. Our programs are designed to be engaging and hands-on, allowing students to explore the exciting world of robotics and STEM through practical, real-world applications.
Our free classes cover fundamental concepts in robotics, coding, and engineering, providing students with a strong foundation in these critical areas. Through our interactive workshops, students can dive deeper into specific topics, working on projects that challenge them to apply what they've learned and think creatively. Our summer camps offer an immersive experience where students can collaborate on larger projects, develop their teamwork skills, and gain confidence in their abilities.
In addition to our local programs, Up the Ratios is committed to making a global impact. We take donations of new and gently used robotics parts, which we then distribute to students and educational institutions in other countries. These donations help ensure that young learners worldwide have the resources they need to explore and excel in STEM fields. By supporting education in this way, we aim to nurture a global community of future leaders and innovators.
Our live lectures feature guest speakers from various STEM disciplines, including engineers, scientists, and industry professionals who share their knowledge and experiences with our students. These lectures provide valuable insights into potential career paths and inspire students to pursue their passions in STEM.
Up the Ratios relies on the generosity of donors and volunteers to continue our work. Contributions of time, expertise, and financial support are crucial to sustaining our programs and expanding our reach. Whether you're an individual passionate about education, a professional in the STEM field, or a company looking to give back to the community, there are many ways to get involved and make a difference.
We are proud of the positive impact we've had on the lives of countless students, many of whom have gone on to pursue higher education and careers in STEM. By providing these young minds with the tools and opportunities they need to succeed, we are not only changing their futures but also contributing to the advancement of technology and innovation on a broader scale.
2. LifeCare Annual Review 2016/17 | P 2
Happy 75th to
LifeCare Edinburgh!
FROM OUR CHAIRMAN AND CHIEF EXECUTIVE
F
ounded in 1941, our charity has
seen, embraced and negotiated
its way through huge cultural and
societal shifts and the impact of the
digital age. It has ridden out economic
earthquakes and changing national and
local political frameworks. For all of
these ‘survival skills’ we owe a huge
debt of gratitude to the communities
and individuals who caught the vision
then, and now, and who have run with
it through the decades.
Today, as a result, we are more diverse
and intergenerational, more innovative,
competitive and enterprising. Our
services are open to people from all
equality groups in our communities.
People of all ages and generations
participate with us in helping older
individuals to enjoy their latter years to
the full.
To those who carry and run with this
vision now, we say a heartfelt ‘thank
you’ to all of our clients, carers, staff,
volunteers, supporters, donors, friends,
partners and funders and to the many
who have worked with us to shape
the persona of the charity and to look
ahead to beyond the timeframe of 2017.
A new era is dawning for LifeCare. We
are more ready than ever before for the
exciting times ahead. And, whatever
challenges and changes may lay in wait,
let us meet them together.
In our 75th year, we are so very proud
to reveal to you our new look for
LifeCare and our new strapline too. We
will wear it proudly because, across
all of our services, there is an essence
distilled which people seek. That is to
be able to continue to enjoy the simple
pleasures in life as they grow older and
to continue to build on their collection
of good memories which uplift and
encourage and are so much fun.
So in leading up to the big reveal, we
want to remind you all that, “when life
gives you lemons, make the zest of it!”
– that’s what our new strapline, “Extra
Years of Zest” is all about.
We wish you all Extra Years of Zest
with LifeCare.
Jock Miller
Chairman
Su Millar
Chief Executive
3. LifeCare Annual Review 2016/17 | P 3
OUR VISION...............................................................................................4
OUR MISSION........................................................................................... 5
OUR PHILOSOPHY......................................................................................6
2016-17 IN NUMBERS..............................................................................8
WE’RE 75 YEARS YOUNG...........................................................................9
GOALS FOR 2017/18...............................................................................10
OUTSTANDING CARE................................................................................11
In the community:
OUTREACH.........................................................................................12
OUTREACH CASE STUDY.....................................................................13
HELP AT HOME...................................................................................14
THE DEAN CLUB.................................................................................15
THE DEAN CLUB CASE STUDY.............................................................16
DEMENTIA SERVICES:
St Bernard’s club..........................................................................18
ST BERNARD’S CLUB CASE STUDY.....................................................19
THE COTTAGE CLUB........................................................................... 20
THE COTTAGE CLUB CASE STUDY........................................................21
LIFECARE CENTRE.....................................................................................22
CAFELIFE................................................................................................. 23
TRAINING & EDUCATION..........................................................................24
COMMUNITY PROJECTS...........................................................................25
Volunteering WITH LIFECARE................................................................26
CARERS...................................................................................................27
VINTAGE VIBES........................................................................................28
VINTAGE VIBES CASE STUDY....................................................................29
FINANCE...................................................................................................30
ACHIEVEMENTS & PERFORMANCE.............................................................31
THANK YOU.............................................................................................32
TABLE OF
CONTENTS
lifecare-edinburgh.org.uk T: 0131 343 0940
2 Cheyne Street, Edinburgh, EH4 1JB Charity No: SC012641
4. LifeCare Annual Review 2016/17 | P 4
OUR VISION
Priceless people,
ageless opportunities
To fight loneliness and isolation and
to offer happiness and fulfilment by
providing the best care
with a difference.
5. LifeCare Annual Review 2016/17 | P 5
OUR MISSION
Supporting and Empowering
Older People to Live Life
to the Full.
6. LifeCare Annual Review 2016/17 | P 6
OUR PHILOSOPHY
Our philosophy is Extra Years of Zest
Extra years of independence
Extra years of fullfilment
Extra years of happiness
8. LifeCare Annual Review 2016/17 | P 8
210 carers
use our care services
2016-17
IN NUMBERS
100% of clients
said they would
recommend Outreach
100% of clients
said they would recommend
St Bernard’s to others
100% of carers
strongly agree that The Cottage service makes
them feel supported in their caring role
60,000 visitors
attended the LifeCare Centre
100% of clients
strongly agree that they receive a good
quality service from The Dean Club
28 out of 175
Help at Home clients have dementia
49 care staff
at LifeCare
41%
of Vintage Vibes VIP’s have dementia
7 care
volunteers
9. LifeCare Annual Review 2016/17 | P 9
WE’RE 75 YEARS YOUNG
Since 1941, we’ve supported and empowered
the older people of Edinburgh.
J
ust like the people we support, we
have the wisdom, experience and
resilience that comes with age. We
have a proud and happy heritage. We
also have the same purpose, passion
and progressive spirit as the day we
began.
We celebrated our landmark birthday
in style with those we care for, their
families and, of course, our lovely staff
and volunteers.
We held a vintage tea party in the
lovely grounds at The Cottage club, a
street party, a big quiz and a ceilidh
in Stockbridge. Over 350 guests were
involved in the different events. 20
catering students from Edinburgh
College, baked the celebratory cake
and served the delicious food.
10. LifeCare Annual Review 2016/17 | P 10
EDINBURGH’S CHARITY WITH
A CARING HEART
Goals for 2017/18
To undertake a strategic time bound review
of all our services
To fundraise to meet operational needs
To use community facilities to maximum potential
To maintain and build on the quality of services
To explore partnerships to build capacity and aid efforts
to further promote the work of the charity
To continue to encourage volunteering opportunities and
to increase capacity across the organisations activities
and functions.
To achieve the Investing in Volunteers once again at the
next review 2017/18
To continue to celebrate our 75th Anniversary year,
which ends in September 2017
i i i
i
11. LifeCare Annual Review 2016/17 | P 11
OUTSTANDING CARE
The best service is built around
what’s best for our clients.
O
ur family of services offer a
variety of options when choosing
the right care for a loved one,
friend or family and to support carers
too.
Our staff are highly experienced in
their fields, we will discuss the options
available to deliver the best tailored
service that suits the needs of each
client.
LifeCare provides the best care for
people in their mid to later years who
have dementia, mobility difficulties
or are socially isolated. Best of all, we
build a care package around what they
feel is best for them.
12. LifeCare Annual Review 2016/17 | P 12
O
utreach is a registered care and
companionship service that puts those
we care for at the centre of all we do.
We can help in the clients home. but we also help
just about anywhere.
We’re as much about celebrating what a client
can do, as helping with what they can’t achieve.
Baking, tai chi, trips to the beach; our Outreach
service gives our clients the confidence and
support to continue doing what they love most.
Everyone and every situation is different. So we
will listen to each enquiry. Then recommend the
most appropriate ways that we can help.
We want our clients to feel relaxed, not rushed.
We make sure each visit lasts at least an hour and
we match each client with the most compatible
team member.
102
clients
8,460
hours
13
staff
80
unpaid carers/
powers of attorney
OUTREACH
True care takes more than fifteen minutes.
IN THE COMMUNITY
100% of clients are confident
in the Social Care Worker’s ability and skills
91% of carers strongly agree
that having the service makes them feel supported in their caring role
“All
the LifeCare
staff
have
been
wonderful.”
- Outreach
client
13. LifeCare Annual Review 2016/17 | P 13
CASE STUDY
MAY - OUTREACH - GRADE 5
M
ay looks forward to her breakfast visits
everyday. We keep it in the family, as we
also visit and take out Gordon, who is
May’s husband. He has dementia and lives in a care
home. To the family, the Outreach service is vital
to helping carer daughter Susan, lead a normal
life “I am delighted with the wonderful care that
we receive. Outreach provide an independent,
personal approach”.
“VisitING
the museum,
AND going for walks,
I enjoy the company
very much.”
- OUTREACH
CLIENT
14. LifeCare Annual Review 2016/17 | P 14
H
elp at Home is here to help clients enjoy
the freedom of staying in their own home
and to remain as independent as possible.
We are a much needed and valued service. We
have a vibrant team and play a vital role in the
community.
We offer help to people who are finding it
more difficult to manage everything at home.
Specialising in supporting people with dementia,
poor mobility or ill health across the city.
Providing a professional shopping, cleaning and
ironing service, and so much more...
213
clients
9,333
hours
20
staff
28
clients have dementia
HELP AT HOME
Help at Home isn’t just a service, it’s a lifeline.
IN THE COMMUNITY
“you
came into adifficult situation andimmediately started toimprove it… Help at Home is a
unique service and clearly cares
for the elderly people it ishelping. Thank you again.”- Help at Home
client
25
unpaid carers/
powers of attorney
15. LifeCare Annual Review 2016/17 | P 15
T
he registered Dean club is about getting
out and meeting like-minded, fun-loving
older people in Edinburgh. Enjoying great
company, activities and adventure. LifeCare’s
extra years of zest is about living life to the full
for as long as possible.
The club meets three days a week, our team of
four staff welcomes up to 22 members, who are
not as physically strong or socially active as they
once were. We aim to get clients to make new
friends and enjoy extra years of zest.
Our dedicated team offer a higher staff-to-
member ratio, which means we can help clients
regain there sense of adventure. So if it’s bowling
or a manicure, we’ll have the time and resources
to make it happen.
51
clients
2,903
days
4
staff
89% of clients say
that their sense of wellbeing has improved as a result of attending the Dean Club
“I
enjoy coming to
the club for the social
aspect and the food! I have
already helped my friend to
come to the centre TOO.”
- DEAN CLUB
CLIENT
THE DEAN CLUB
Want to get out more? Join the club!
SOCIAL CLUB
20
unpaid carers/
powers of attorney
16. LifeCare Annual Review 2016/17 | P 16
CASE STUDY
TOM - THE DEAN CLUB - gRADE 6
T
om is 89 years and attends The Dean club twice
a week.
The social aspect of the club is very important
to him, meeting friends, catching up on the news and
taking part in trips, activities and events.
“My daughter visits fortnightly from down south, so
the club plays an important role in keeping me busy
and active”.
A lovely group of people meet up weekly and I run
errands for those less able to get about. I‘ll pop along
to the High Street and collect shopping for folks.
I enjoy taking part in activities such as meeting the
schoolchildren from Stockbridge Primary school with
the history project. It was great to work with the pupils
and share my memories with them.”
17. LifeCare Annual Review 2016/17 | P 17
DEMENTIA SERVICES
We spend our day making yours.
We have two registered services
in Edinburgh which specialise in
expert dementia care.
18. LifeCare Annual Review 2016/17 | P 18
A
t St Bernard’s, caring for day members
is a joy, not a job. Our staff specialise in
dementia care and we are a registered
care service that scored the highest possible
grading at recent inspection.
For clients the club offers a perfect setting for
connecting, socialising, taking part and enjoying
music and creative activities.
St Bernard’s club
Want to get out more? Join the club!
DEMENTIA SERVICES
“WONDERFULdedicated staff, Atotal lifesaver for us.Cannot thank them
enough.
My mum loved
coming to the
club. Such a relief to find
somewhere special like this.”
- A CARER, ST BERNARD’SCLUB
56
clients
2,535
days
4
staff
48
unpaid carers/
powers of attorney
89% of clients
said they would recommend St Bernard’s to others
19. LifeCare Annual Review 2016/17 | P 19
CASE STUDY
MADDIE - ST BERNARD’S CLUB - GRADE 6
M
addie enjoyed our baking day at St Bernard’s
club. She is a sociable lady, and getting
involved in a relaxed activity with friends, staff
and volunteers.
She enjoyed baking cakes with Suzie, who has been a
volunteer with St Bernard’s for 18 months.
Suzie worked in the care sector for many years and
was introduced to the club when she was looking to
get back into work. She really enjoys meeting clients
and getting to know them as individuals.
“It is a wonderful team with extremely professional
and dedicated staff. It is always full of life and is a very
positive influence on my life too, a joy”.
20. LifeCare Annual Review 2016/17 | P 20
T
he Cottage Club runs from our homely,
converted coach house in substantial
grounds in Portobello. It specialises
in providing expert dementia care and is a
registered service that’s received the highest
possible grading at inspection.
Tricia and her team do everything they can to
make it one of the cosiest, friendliest, loveliest
day clubs that cares for people with dementia in
Scotland.
It is smaller in size, there is only ten members
on any given day to four staff. Which means
we’re bigger on care, and, just as importantly,
companionship.
That’s our strength; that’s care in the true sense
of the word.
THE COTTAGE CLUB
CARE IN THE TRUE SENSE OF THE WORD
DEMENTIA SERVICES
“I don’t knowwhat I
would do
without the club I look
forward to coming
every
week.” - COTTAGE CLUBCLIENT
42
clients
2,124
days
4
staff
40
unpaid carers/
powers of attorney
86% of clients
say that their sense of wellbeing has improved as a result of attending The Cottage
100% of carers
strongly agree that the service provides good value for money
“
21. LifeCare Annual Review 2016/17 | P 21
CASE STUDY
DOREEN - THE COTTAGE CLUB - GRADE 6
T
he Cottage is a lifeline not only to our clients
but to their families and carers too.
For a carer like Sheena, who wrote to thank us
for bringing out the fun and laughter in her mum again
– a side she loves the most and rarely gets to see.
“My mum really loves coming to the club. Seeing
her at the 75th vintage tea party singing along and
laughing for that afternoon, she was just like the mum
I remembered”.
“THECLUB Gets meout of the
house AND
I ENJOY MeetING otherpeople the same age asme.” - COTTAGE CLUBCLIENT
22. LifeCare Annual Review 2016/17 | P 22
LIFECARE CENTRE
The heart (and soul) of Stockbridge.
T
he LifeCare centre is a bright, spacious
and convivial, multi-level, fully accessible
building situated in the heart of
Stockbridge.
From here, we run our day care clubs, and
CafeLife.
Our centre also hosts activities and classes for
those of all ages and is available for venue hire
for anything from a few people to 150.
Whether it’s Zumba, baby massage, dog training,
swing class or dance, the activities are run by
independent instructors, and every penny we
receive from the venue hire helps us enrich the
lives of older people at our day clubs and in the
community .
60,000
visitors
Over
3,000
children attended
classes: Tumble Tots to
Smart Cookies monthly
495
people attended
mental monthly
649
hours were given free
to support community
activities
800
owners and pets
attended dog training
classes
3,528
community groups
booked sessions
i
23. LifeCare Annual Review 2016/17 | P 23
CAFELIFE
We’re not just a café. We’re a cause.
O
ur bright, spacious Stockbridge community café is
fully accessible and welcomes all; from the young to
the, well, young-at-heart.
Every weekday, Tony and his team rustle up delicious,
nutritious meals that customers can have sitting in or take
away.
Our philosophy
We provide affordable, nutritious meals for the entire
community.
Every penny spent on our meals, salads, coffees or
smoothies helps us provide the best possible care for older
people in Edinburgh. We use fresh, healthy ingredients
and different styles of cuisine, so there is something for
everyone.
Our regulars
From 0 to 100 years of age, the café is loved by a wide
cross section of the community, We are family friendly,
wheelchair friendly, buggy friendly, mobility aid friendly,
toddler and baby friendly, breastfeeding friendly. We’re
just plain friendly all round!
Our awards
Healthy Living award 2017
For the fourth year running,
Cafelife are proud recipients of
the Healthy Living award.
18,408
customers
4
full time staff
patronised by a minimum
150
older people every week
13
volunteers part time
2,876
coffees
6,136
hot meals
Served 506
Christmas lunches
carved over
25 Turkeys
i
24. LifeCare Annual Review 2016/17 | P 24
TRAINING & EDUCATION
It’s not a job. It’s a joy.
W
e know we can only provide the best service if we attract, nurture and
retain the best people.
We are committed to supporting our staff in order to develop them with
professional training and education. All staff are dementia friends and we promote
awareness within the charity. All our staff are highly committed to their individual
training plans.
Extra Years of Zest. Extra Special.
Our registered care services are highly rated by
the Care Inspectorate. Our teams are dedicated
and experienced. We invest in training and
professional development in order to meet
professional standards of each role.
90% of care staff
have SVQ Level 3 in Health and Social Care.
Help at Home
We are dedicated to offering a professional
service where training is key. Mandatory
courses that staff attended:
●● Training in Health and Safety
●● Dementia Awareness
●● Emergency First Aid
●● Food Hygeine
External Training Courses:
Virtual Dementia Tour
30 Staff, partners and community
experienced the virtual dementia tour
Promoting Excellence in Dementia
Skill Level
6 Social Care Workers attended
Informed Level
3 Social Care Workers attended
Care Services
Professional courses attended:
●● Emergency First Aid
●● Moving and Handling
●● Adult Support and Protection
●● Food Hygeine
●● Infection Control
●● Health and Safety
Training Partner
LifeCare is a training partner with educational
establishments across the city. We provide an
insight into dementia care for many students.
Napier University
Nursing Degree
3 students
Queen Margaret University
Speech Therapy
Degree
4 students
Nursing Degree
1 student
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25. LifeCare Annual Review 2016/17 | P 25
COMMUNITY PROJECTS
Moody’s Hamper Project
W
e were delighted to work with
Moody’s to support LifeCare with
the Christmas hamper campaign in
December. The staff at Moody’s embraced the
project and prepared and wrapped 60 hampers,
and addressed personal cards, to be handed
over to clients at Christmas. We were delighted
with the result and Moody’s staff were fantastic.
We look forward to developing our campaign
next year.
60
hampers
60 clients
received Christmas
hampers
12
Moody’s volunteers
AVIVA COMMUNITY FUND
T
he Aviva Community Fund awarded us
£25,000 to add a new spring to the George
Young Hall floor in the summer.
Our community supported the campaign with
over 4700 votes. We are delighted to now have
a new hall! Thank you to Aviva and our wonderful
community.
£25,000
Aviva Community Fund
Over 4700
votes from our community
26. LifeCare Annual Review 2016/17 | P 26
Volunteering WITH
LIFECARE
MAKING A DIFFERENCE
35
total volunteers
10
Board volunteers
13
CafeLife volunteers
7
care services volunteers
5
fundraising volunteers
University interns
4 students
from Edinburgh,
Barcelona and Equador
8,566
volunteer hours
equivellant financial
contribution based on
today’s National Living
Wage
£61,675
W
e are delighted to have such a dedicated team of volunteers at LifeCare.
They are fantastic and support so many areas of the charity.
Our volunteers join us for many different reasons: to build confidence,
to meet people, to gain experience and develop new skills. We welcome everyone.
Giving Expertise
Whether brewing tea in our community café,
supporting a fundraising event or helping our
office run smoothly, our volunteers are vital to
supporting our charity and raising funds to making
our clients happy. Volunteers join us with their
ideas, dedication and expertise.
Gaining Experience
We welcome students from all over the world
who require either professional development
experience or wish to join us for an internship, as
part of their course.
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27. LifeCare Annual Review 2016/17 | P 27
CARERS
WORKING WITH CARERS
L
ifeCare work in partnership with carers in order to support them in their caring
roles. As well as practical support, we provide many carers with emotional
support too.
“I cannot speak more highly of the SOCIAL CARE WORKER who
works with my husband. He has improved both our lives and
deserves the highest recommendation”.
- Outreach carer
“Very happy with THE service provided. Have noticed a huge
difference in mum. She has gained confidence since attending
and absolutely loves her time at St Bernard’s. Thank you to
each and every one of you”.
- St Bernard’s carer
“When asked how my mum is keeping, I describe the Cottage as
being ‘the best thing that has happened’ for her. She is very
sociable and so it is ideal, and the staff are caring, positive
and enthusiastic. Thank you”.
- The Cottage carer
“you came into a difficult situation and immediately started to
improve it… LifeCare is a unique CHARITY and clearly cares for
the elderly people it is helping. Thank you again”.
- Help at Home carer
Our Outreach Great Break Service
We understand that carers are often so
busy looking after a loved one that they
don’t get to look after themselves and
take the time they need.
We work closely together to provide
the best possible care and support, so
that they can have time to do other
things that they enjoy.
Partnership Working
In partnership with Vocal, we offer
training courses on a wide variety of
subjects which are held at LifeCare.
Training is provided by Vocal.
The Vocal carers cafe is also held at
LifeCare every month and provides a
chance for carers to meet in an informal
setting.
28. LifeCare Annual Review 2016/17 | P 28
VINTAGE VIBES
AN INSPIRING YEAR
O
ursecondyearhasbeen
quite an adventure.
We have been
humbled and overwhelmed
by the support and interest
Vintage Vibes has received.
We’ve learnt a lot and we’ve
been inspired every day by
the friendships being created
across the city.
Tackling loneliness in over 60s
in Edinburgh is a giant task,
one that no organisation can
face alone.
We’d like to thank all our
partners, supporters and the
fellow organisations working
tirelessly alongside us on this
important issue. We’re all
making a difference.
This year Vintage Vibes has
had the honour of receiving;
■■ Finalist for Generations
Working Together ‘New
Intergenerational Project
Award’
■■ Age Scotland ‘Patrick
Brookes Partnership
Award’
■■ Shortlisted for UK
National Lottery
‘Volunteer Project Award’
97 active volunteers
aged from 17 to 90
83 new matches
made this year, whilst continuing to support 16
existing matches, from 60 to 98 years old
32%
men
68%
women
2,760
volunteer hours
29. LifeCare Annual Review 2016/17 | P 29
VINTAGE VIBES
BILL - CASE STUDY
V
intage Vibes aims to create friendships, increase confidence and build local
social connections for over 60s who are lonely.
“If
it hadn’tbeen for Barbara, Iwould never have madeanother friend.”- BILL, VINTAGEVIBES VIP
Bill, a Vintage Vibes VIP, has been
alone since his wife passed away and
said the light had gone out in his life.
We matched him with Barbara, a Vibes
Volunteer and they have been meeting
for over a year now. Bill says that
“Barbara is a shining light when she
walks through the door” and they have
developed a wonderful friendship.
During one of their chats, Bill mentioned
that he would like some help in his
garden. Barbara managed to find a
voluntary organisation who specialise in
gardening and now a volunteer comes
to help. The Bill and the volunteer,
aged 84, have also struck up a great
friendship and have a fantastic time
chatting and gardening.
30. LifeCare Annual Review 2016/17 | P 30
FINANCE
HOW IT ALL ADDS UP
W
hile LifeCare is not immune to the challenges that affect all charities, during the year
it has continued to invest in our quality of services for our clients, and new posts, to
further support our development and sustainablity.
Where Our Income Comes From:
How we spent it:-
Front Line Services
Community Services
Administration
Fundraising
Total Expenditure £1,312,000
Statutory Grant Funding
Charitable Trusts, Legacies, Grants and Donations
Activities for Generating Funds
Client Contributions
Investment Income
Total income raised £1,137,000
£286,000
25%
£841,000
64%
£156,000
12%
£279,000
21%
£30,000 - 3%
£36,000 - 3%
£266,000
23%
£196,000
17%
£359,000
32%
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31. LifeCare Annual Review 2016/17 | P 31
ACHIEVEMENTS & PERFORMANCE
WE ARE VERY PROUD!
Achievements
Awards
Healthy Living Award and Breastfeeding Friendly:
CafeLife received the Healthy Living Award again this year. It also still
retains the breastfeeding accreditation. CafeLife is one of only a handful of
community cafes to hold both accreditions at the same time.
Care Inspectorate Gradings - Day club Services:
Each of our three day clubs maintained their Level 6 (Excellent) for Quality
of Care and Quality of Staffing. Our Outreach Service maintained their
Grade 5 (Very Good).
The Queen’s Award for Voluntary Service:
LifeCare was one of two organisations in Edinburgh to receive The Queen’s
Award for Voluntary Service, and one of 187 organisations across the UK
to do so. The Award was presented at the Lord Provost’s Community
Garden Party on 31 July 2015 and at a subsequent Civic Reception in the
Edinburgh City Chambers, held in 2016.
PQASSO Level 2 Quality Assurance System Award Notification:
At the end of the year we received notification that LifeCare has achieved
PQASSO Level 2.
Carer Positive - Established Level Award:
LifeCare was recognised again by the Scottish Government for achieving
the Carers’ Kitemark at the Established Level in August 2016.
Investing in Volunteers:
We are delighted to retain our Investor in Volunteers award.
L
ifeCare is committed to quality and has achieved a number of accolades and
awards throughout the year.
32. LifeCare Annual Review 2016/17 | P 32
THANK YOU
WE COULDN’T DO IT WITHOUT YOUR SUPPORT
We thank the City of Edinburgh Council, Department of Health and Social Care for part
funding all of our day centres – The Dean, St Bernard’s and The Cottage. Also, all of the
other donors and funders listed below.
Thank you to all the many other individual donors who gave to LifeCare.
These donations have made a significant contribution to supporting our services.
Charitable Trusts
●● The Broughton Charitable Trust
●● Mrs ABC Campbell Charitable Trust
●● John Wilson Robert Christie Bequest Fund
●● Cruden Foundation
●● Fritton Trust
●● The Hilda and Johnny Gibb Charitable Trust
●● Geraldine Kirkpartrick’s Charitable Trust
●● Sir James Miller Edinburgh Trust
●● Miss M E S Paterson’s Charitable Trust
●● Queensberry House Trust
●● The Misses Robinson Charitable Trust
●● Saints and Sinners Charitable Trust
●● Stafford Trust
●● George and Margaret Trotter Charitable Trust
Legacies
We are especially grateful to those who have
remembered us in their Wills, and to the families for
their in memoriam and tribute gifts in remembrance
of their loved ones.
●● The Estate of Mrs Helen Knox
●● The Estate of Margaret Dodds
●● The Estate of Lilian J Thom
In Memoriam and Tributes
●● Bruce Bell for Pete Bell
●● Sheila Burton
●● Joan Graham for Sinclair Graham
●● Jeanette Lowther for Joyce Bradfield
●● Frances Ramage for Liz Sim
●● Donna Sinclair for Peter Ferrier
●● Jeanette Swan for Norrie Swan
●● The Millar Family for Mrs H T R Millar
Public Monies and Grants
●● Aviva Community Fund
●● Big Lottery Fund – Celebrate
Fund
●● City of Edinburgh Council
Department of Health and
Social Care
●● Exxon Mobil
●● Inverleith Neighbourhood
Partnership
●● Leith Neighbourhood
Partnership – Leith Decides
●● Portobello & Craigmillar
Neighbourhood Partnership
Corporate
●● Citibank
●● Milton Road Surgery
●● Moody’s Analytics
●● Sainsbury Local –
Deanhaugh Street
●● Stockbridge Duck Race
●● Stockbridge Local
●● Stockbridge Tap
●● Bruce Tait Associates
●● TSB, Business Banking
●● TSB, Hanover Street
●● TSB, Musselburgh
Gifts in Kind
●● Arran Aromatics, Percy
Bilton Charity, That’s Jammy,
Miscrosoft, Jordan Moffat
Photography
●● Many other individuals
who gave items to raffles,
tombolas etc
lifecare-edinburgh.org.uk T: 0131 343 0940
2 Cheyne Street, Edinburgh, EH4 1JB Charity No: SC012641