Elijah Li proposes solutions to resistance and internal struggles in teamwork at Campbell and Bailyn's Boston office. The regional sales manager, Ken Winston, is struggling with resistance to changes he made to the team structure that caused problems. Specifically, employees worried the new KAT team structure would limit careers and pay tied to sales. Clients also resisted working with multiple specialists instead of one main contact. To solve these issues, Li recommends Winston establish a hierarchy with disproportionate control given to higher ranks to concentrate decision-making power and motivate contributions to group goals for rewards. Hierarchies can also improve cooperation through defined member roles and efficient messaging from high-ranking decisions down the chain. However, hierarchies may reduce democratic work culture and cause