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BSCS Non-Kernel Solutions Center                       Contacts and Service Orders
                                                                                                                           LHS
LHS Recent Solutions Provided                          Value Added Services is located at the LHS offices in

                          Quick Launch Package
                                                       Kuala Lumpur, Malaysia at
                                                       LHS Systems Asia Pacific
                                                                                                                   Value
                          (QLP) Customizations         Menara Great Eastern
                                                       303 Jalan Ampang, Kuala Lumpur 50450                         Added
                                                                                                                      Services
                                                       Malaysia

                          CX CMS, NPX, SOI
                          interfaces and Servers



                          CX, NPX, IOH, FIH, BGH &
                          Add On Modules



                          BGH and Layout
                          customizations



                          VMD, BGH, Oracle Financial
                          Interfaces




                                                       For any inquiries please contact                        Technical & SI Training Program
                                                       Hakeem Mojadidi
                                                       Director, Value Added Services                            BSCS Non-Kernel Solutions
                                                       Tel Number: +603 4264 9978                                 & Add-on Development
                                                       Fax Number: +603 4264 9999
                                                       Email: vas@lhsgroup.com




                                                       Learn more at www.lhsgroup.com
Technical and SI Training                                                 BSCS Certified Professional Training                                  BSCS Non-Kernel Solutions Center
VAS Training services span the use and application of our port-           The BSCS Certified Professional training program is designed to       The VAS non-kernel solutions center provides BSCS customi-
folio of business support systems, for all levels of personnel.           recognize and reward the high standards of knowledge and ex-          zations and add-on solutions to assist our customers with
VAS Training Team is a dedicated organization to develop and              pertise attained by our customers, partners and employees.            their application requirements.
provide in-depth technical knowledge, training and practical              BSCS Certified Professionals are recognized as highly skilled in-
experience with our products.                                             dividuals and are accredited with the prestige and value associ-
                                                                          ated with their knowledge and expertise. By pursuing this cer-                             Customer Care       Third Party CRM
We aim at providing comprehensive knowledge about the use
of our software applications.                                             tification, you can be sure that you are keeping up to date with
                                                                          the latest advances in Telecommunications Billing, Rating and                                          SOI Interface
Highly skilled and experienced trainers ensure that our focus
                                                                          Customer Care technologies.
on quality and reliability is implemented successfully achie-                                                                                    Usage Collection           BSCS Rating                             Bill
ving a high customer satisfaction rating from all our delive-             Program Goals                                                                                                                        Presentment
                                                                                                                                                                          and Billing Engine
ries.                                                                     ß Create a universal standard of excellence against which indi-         iX Mediation
We ensure continuous improvement through permanent par-                     viduals can strive to achieve the highest level of knowledge
ticipant feedback, customer contact, and internal reviews.                  and abilities.                                                                          Interfaces     Support            iX
                                                                                                                                                                                   & Tools       Collections
Training Portfolio                                                        ß Provide a professional development track to help enhance
                                                                            your on-the-job performance.
                                                                          ß Recognize technical professionals who have already attained
   Foundations   Installation   Configuration Customization Performance     a certain level of expertise in the industry, particularly in the   Customizations in BSCS Non-Kernel modules including:
                                                                            BSCS family of products.                                            ß BSCS Batch Modules (FIH – NPX – BGH –IOH – PIH )
ß Training needs assessment and requirements gathering                    ß Deliver real benefits to both individuals and organizations.        ß Web / Online Modules
ß Evaluation of resource skills for training recommendations              The certification program requires a solid background in the          ß SOI interfaces and Servers
                                                                          BSCS product line as well as significant understanding of the         ß Web Clients customizations
ß Customized BSCS Product Overviews and Workshops
                                                                          industry standard for products that are integral to the operati-
ß In-depth technical workshops of BSCS modules and                                                                                              ß Localization of web client applications
                                                                          on of our systems.
  features                                                                                                                                      ß Bill Presentment and StreamServe
                                                                          Certification Tracks Offered
ß Certified BSCS Professional program (Administrator,                                                                                           ß Event Handler
  Configuration Consultant, Developer, Support Specialist)                BSCS Certification Program offers four options to help you at-
                                                                                                                                                ß Financial systems
                                                                          tain this status based on your individual or organizational
Training sessions have successfully been delivered to                     needs.                                                                Innovation and Development of out of the box Solutions
various partners including                                                                                                                      for customers:
                                                                          ß Administrator LHS employees, business partners, and custo-
                                                                            mers who set up and manage the day-to-day operations of             ß Point of Sales
                                                                            BSCS solutions including security, data protection and per-         ß BSCS/Ericsson Charging System Adapters
                                                                            formance monitoring or rapid deployment of your new
                                                                            solution.                                                           ß Ericsson Quick Launch Package (QLP)
                                                                          ß Implementation Consultant LHS technical consultants, busi-          ß IN – BSCS Synchronization
                                                                            ness partners and customers; those who implement BSCS               ß Mass Action Tools
                                                                            solutions including, installation, solution implementation,         ß Minimal Dunning Solution
In addition, we have also delivered training sessions to                    upgrades, and performance optimization.
various customers                                                                                                                               ß Web Services for SOI interfaces
                                                                          ß Operations Support Specialist LHS, business partners and
                                                                                                                                                ß Reporting tools
                                                                            customer support specialists; those who support LHS BSCS
                                                                            systems including, installation, upgrades, setup and configu-       ß Operational tools for configuration & implementation
                                                                            ration, troubleshooting, administration support and perfor-
                                                                            mance optimization.
                                                                          ß Developer LHS employees, business partners, and customer
                                                                            developers; those who build and test BSCS solutions.

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Lhs Value Added Services Info Sheet

  • 1. BSCS Non-Kernel Solutions Center Contacts and Service Orders LHS LHS Recent Solutions Provided Value Added Services is located at the LHS offices in Quick Launch Package Kuala Lumpur, Malaysia at LHS Systems Asia Pacific Value (QLP) Customizations Menara Great Eastern 303 Jalan Ampang, Kuala Lumpur 50450 Added Services Malaysia CX CMS, NPX, SOI interfaces and Servers CX, NPX, IOH, FIH, BGH & Add On Modules BGH and Layout customizations VMD, BGH, Oracle Financial Interfaces For any inquiries please contact Technical & SI Training Program Hakeem Mojadidi Director, Value Added Services BSCS Non-Kernel Solutions Tel Number: +603 4264 9978 & Add-on Development Fax Number: +603 4264 9999 Email: vas@lhsgroup.com Learn more at www.lhsgroup.com
  • 2. Technical and SI Training BSCS Certified Professional Training BSCS Non-Kernel Solutions Center VAS Training services span the use and application of our port- The BSCS Certified Professional training program is designed to The VAS non-kernel solutions center provides BSCS customi- folio of business support systems, for all levels of personnel. recognize and reward the high standards of knowledge and ex- zations and add-on solutions to assist our customers with VAS Training Team is a dedicated organization to develop and pertise attained by our customers, partners and employees. their application requirements. provide in-depth technical knowledge, training and practical BSCS Certified Professionals are recognized as highly skilled in- experience with our products. dividuals and are accredited with the prestige and value associ- ated with their knowledge and expertise. By pursuing this cer- Customer Care Third Party CRM We aim at providing comprehensive knowledge about the use of our software applications. tification, you can be sure that you are keeping up to date with the latest advances in Telecommunications Billing, Rating and SOI Interface Highly skilled and experienced trainers ensure that our focus Customer Care technologies. on quality and reliability is implemented successfully achie- Usage Collection BSCS Rating Bill ving a high customer satisfaction rating from all our delive- Program Goals Presentment and Billing Engine ries. ß Create a universal standard of excellence against which indi- iX Mediation We ensure continuous improvement through permanent par- viduals can strive to achieve the highest level of knowledge ticipant feedback, customer contact, and internal reviews. and abilities. Interfaces Support iX & Tools Collections Training Portfolio ß Provide a professional development track to help enhance your on-the-job performance. ß Recognize technical professionals who have already attained Foundations Installation Configuration Customization Performance a certain level of expertise in the industry, particularly in the Customizations in BSCS Non-Kernel modules including: BSCS family of products. ß BSCS Batch Modules (FIH – NPX – BGH –IOH – PIH ) ß Training needs assessment and requirements gathering ß Deliver real benefits to both individuals and organizations. ß Web / Online Modules ß Evaluation of resource skills for training recommendations The certification program requires a solid background in the ß SOI interfaces and Servers BSCS product line as well as significant understanding of the ß Web Clients customizations ß Customized BSCS Product Overviews and Workshops industry standard for products that are integral to the operati- ß In-depth technical workshops of BSCS modules and ß Localization of web client applications on of our systems. features ß Bill Presentment and StreamServe Certification Tracks Offered ß Certified BSCS Professional program (Administrator, ß Event Handler Configuration Consultant, Developer, Support Specialist) BSCS Certification Program offers four options to help you at- ß Financial systems tain this status based on your individual or organizational Training sessions have successfully been delivered to needs. Innovation and Development of out of the box Solutions various partners including for customers: ß Administrator LHS employees, business partners, and custo- mers who set up and manage the day-to-day operations of ß Point of Sales BSCS solutions including security, data protection and per- ß BSCS/Ericsson Charging System Adapters formance monitoring or rapid deployment of your new solution. ß Ericsson Quick Launch Package (QLP) ß Implementation Consultant LHS technical consultants, busi- ß IN – BSCS Synchronization ness partners and customers; those who implement BSCS ß Mass Action Tools solutions including, installation, solution implementation, ß Minimal Dunning Solution In addition, we have also delivered training sessions to upgrades, and performance optimization. various customers ß Web Services for SOI interfaces ß Operations Support Specialist LHS, business partners and ß Reporting tools customer support specialists; those who support LHS BSCS systems including, installation, upgrades, setup and configu- ß Operational tools for configuration & implementation ration, troubleshooting, administration support and perfor- mance optimization. ß Developer LHS employees, business partners, and customer developers; those who build and test BSCS solutions.