PSI is a global provider of IT services and solutions including product lifecycle management, custom software development, and testing. It has offices in the US, Canada, UK, and India. PSI has over 650 employees with expertise in areas like Java, .NET, PHP, and mobile development. It offers services for new product development, maintenance, testing, and staff augmentation. PSI has a track record of successful long-term partnerships providing outsourced product development and IT services for Fortune 500 companies.

1. 21860, Via Regina
Saratoga, CA 95070 USA
Phone: (408) 877-2424
Telefax (408) 867-0666

2. PSI Highlights
• Started operations in January 2000
• Registered with organizations of repute like: STPI, NASSCOM, TiE and CII.
• Certifications: ISO 9001:2008, Microsoft Gold Certified Partner and Microsoft Small
Business Specialist
• Global provider of PLM (Product Life Cycle Management) Solutions, IT Consultancy,
Professional Services for Enterprise Products, and Custom S/W Development
solutions
• Global reach with business offices in USA, Canada, UK, & India
• Experienced in serving “Start Up’s”, “Mid-Tier” to “Mature Fortune 500
Companies”
• Leading Captive ODC partner in the success of numerous software products from
USA & UK.
PSI Proprietary & Confidential

3. Service Offerings Portfolio
New product development Dedicated Development Center
Feature & Functional Enhancement Co-Outsourcing (RAD)
Maintenance and Support Product Maintenance & Support
Migration and Porting Services Staff Augmentation
Product Testing & QA Testing Center
BPM Support & Maintenance Services Web Based Business Apps.
Business Process Consulting E-Commerce solutions
Business Process Implementation Intranet & Extranet Applications
SAVVION Suite Integration Portal & CMS
Website Re-design
Rich Media Advertisement Test Framework Design
E-Learning Authentication/Regression testing
Action Scripting Performance Testing
Flash / Flex/ RIA Certification (Product Readiness)
2D / 3D Animation
PSI Proprietary & Confidential

4. Service Offerings Portfolio
650+ Man Years BPM Solutions
Outsourced 13%
Product
Development
58% Web &
Multimedia
12%
Customized
Solutions
7%
Testing Services
6%
Products
4%
PSI Proprietary & Confidential

5. Human Resources
• Rigorous selection procedure: Series of written tests & personal interviews.
• Upfront compulsory “Employee Screening, Background and Reference Check from
Previous Employer(s)".
• Half Yearly Appraisal System.
• Short Escalation Path for Employees.
• Predefined Rigorous Annual Training Calendar.
• Widespread Recruiting Sources: Campus Placement, HR consultants and job portals
etc.
Attrition Rate (%) Very Low employee attrition
rate (less than 5% last fiscal)
35 promises longer business
30 continuity as in comparison to
25
20 30 Attrition Rate
25-30% in Southern India.
15
10
5 4.8
0
IT Industry PSI
PSI Proprietary & Confidential

7. Quality Management
Quality Policy
To provide high quality software engineering services meeting end-to-end
requirements of the customers and to achieve continual improvement in these
services and customer satisfaction by active involvement of all our people &
customers.
Quality @ PSI is the function of 4 major components:
• People-experience & commitment
• Process-adherence & innovation
• Communication-live & crystal clear
• Project Management-monitor, analyze, & act
Contd…
PSI Proprietary & Confidential

8. Quality Management
People Process
• Seasoned in Offshore/Onsite Service Delivery • Global approach to ISO 9001:2008 process
• Optimal mix of Developers, Design adherence
Architectures, Technology Consultants & QA
experts • Close loop approach for project
control, learning, and improvement
• Worked on mission critical projects with
Fortune 500 clients • Maintenance of project quality documents
• Self-driven & Self Managed tech team
• Analysis, Modeling, Control, Measurement, and
• Having Multi Cultural Exposure Reuse of processes and domain knowledge
• Exposure To Multi tier Team Structure
• Dedicated SQA team.
Communication Project Management
• Non-Tiered communication at all levels • Collaborative approach
• Live support through various remote access • Project repository set up for
tools control, measurement, analysis, and re-use of
information
• Interactive support through IM’s, VoIP, and e-
Mail • Dedicated team (s) and formulation of their
pre-defined roles and responsibilities
• Role and responsibility tracking
• Team scalability (ramp up & ramp down)
• Pre-defined escalation path • Risk Identification and Mitigation Plan
PSI Proprietary & Confidential

10. Technology Stack – A Snapshot
Languages Application / Web Servers Databases
Java, .Net, C++, C Weblogic Oracle
Win32 API's Websphere DB2
UML Pramati Sybase
XML, XSL, XHTML Jboss MSSQL Server
PHP, Perl/CGI Apache Tomcat MySQL
Other Scripting languages Microsoft IIS Postgres
Objective-C Oracle Application Server Cloudscape
iPhone SDK Borland Enterprise Server Pointbase
Delphi Jrun Derby
Fiorano
Web Multimedia Programming Tools
JSP, Servlets Flash Eclipse
ASP.Net FLEX Borland J Builder
ColdFusion Action Script MS Visual Studio
AJAX Adobe Multimedia Server Java forte
DOJO Photoshop Visual café
3D & 2D modeling tools Crystal reports
JReport
Microsoft Reporting Service
Cocoa/ Cocoa Touch
Software Engineering Tools Testing/Profiling Tools Configuration Management
MS Visio Loadrunner CVS
TogetherJ Winrunner Rational Clear Case
Enterprise Architect QTP VSS
ER Studio TPTP Perforce
Microsoft Project Test Director
Rational Suite Unit Test Frameworks
Bugzilla Optimizeit
JProbe
PSI Proprietary & Confidential

11. Java Technology Stack
Java, XML & Javascript
MS Exchange, Database& Payment Gateways.
JCIFS, JTnef, POI, Lucene & Text Mining API
WebLogic, WebSphere, JBoss, JRun, Pramati, Tomcat
Junit, Jfunc, Jperf, HttpUnit & JMeter
Eclipse, Net beans, RAD, WSAD, MS Visio & MS Project
J2EE, RMI, JDBC, JSP, Servlets, Applets, EJB, 3.0, JMS, Struts, JSF, Lucene, L
DAP, JavaMail, JCIFS,POI, Log4j, Castor, XMLBeans, PDFBox, Spring, Novell’s
LDAP API, Hibernate, Aperture, Derby, J2ME, SNMP, Freecharts, ANT, Velocity
PSI Proprietary & Confidential

12. Microsoft Technology Stack
ASP.NET, VB.NET, C#, Visual C++
Microsoft Office SharePoint Server, Internet Information Server (IIS), Windows
Server 2000 /2003, MS Exchange 2003
SQL Server 2000/2005/2008, SQL Server Analysis Service
Microsoft Visual studio 2003 /2005 / 2008, Expression Blend 3
Microsoft .NET, Web Forms, Win Forms, ActiveX, Web
Services, SOAP, Windows Presentation Foundation
(WPF), Sliverlight, XML, UDDI, XSLT, DOM, AJAX, Web 2.0, Java script, VB
Script, COM/DCOM, Microsoft Share Point, Microsoft Dynamics AX/CRM
PSI Proprietary & Confidential

13. Open Source Technology Stack
PHP, Perl/CGI, Objective C, Action Script 2, Action Script 3
Apache, Weblogic, WebSphere, GlassFish, Spring
MySQL, PostgreSQL, Firebird
Adobe Dreamweaver, Eclipse, Zend Studio, Xcode, Adobe CS4, Flash Builder
LAMP SOAP, Web Services, Zend Framework, CakePHP, Web2.0, Java
,
Script, AJAX, Jquery, DOJO, XML, Adobe Flash, Adobe Flex, Adobe
Photoshop, iPhone SDK, XSL, HTML, DHTML, XHTML, CSS 2.0, CSS 3.0, 2D& 3D
Modeling
PSI Proprietary & Confidential

14. Business Domain – A Snapshot
Domain Expertise Tools, Suites & Frameworks Solutions
•Account Payable
•Work Distribution
•Intalio
Business Process Management (BPM) •Document Verification
•Savvion Business Manager
•Immigration & Screening Process
•Research Process
•Purchase & Subcontracting
•Inventory Management
Enterprise Resource Planning (ERP) •MS Dynamics NAV / AX •Transaction Management
•Leads Maintenance
Customer Relationship Management •Sugar CRM •Account & Contact Maintenance
(CRM) •MS Dynamics CRM •Inquiry Tracking
•Sales Report Management
•Shipment Tracking
•Fleet Management
Supply Chain Management (SCM) •Tuppas SCM Solutions •Consignment Tracking
•Qlikview
•Siebel Analytics •Reports
•OBIEE •Business Analytics
Business Intelligence (BI) / •Knowledge Repositories
•Business Objects
Data Ware Housing (DWH) •OWB
•ODI
•PSI (Pervasive Data Integrator)
PSI Proprietary & Confidential

16. Why PSI?
25%- 30% lower cost than
Indian silicon valley
Excellent Infra.
Security and Stable
Politics.
Engineering Education Hub
Well Connected by
Air/road/Rail
ISO 9001:2008
Screened , Trained and
Self Driven
Home grown & High
retention ratio
Multi-cultural exposure
Apt Size for Start Ups/Mid
Tier and Big Enterprise
Financially Stable & Growing
PSI Proprietary & Confidential

17. PSI Differentiator
You Aspire PSI Delivers
Adherence to proven practices for IPR protection and data
Risk Mitigation
security
Risk Sharing Facility for Pilot Project and team Ramp-Up & Ramp-Down.
One-to-One access to top management, middle level and
Access at all Levels
your project team.
24* 7 Direct control through remote tools supported by
Complete Control on your Project
flexi-reporting under ISO 9001:2008 process.
Very high employee retention rate.
Self-driven independent tech team can deliver under raw
PSI Team specifications
Local top talent & others chosen innovatively
The freedom to client to chose their team by taking
Selective on Team
interviews/tests.
Collaborative approach with seamless integration to
Customized Process Adherence client’s processes for minimum deviation and maximum
adherence in deliveries.
Quality Deliverables High quality output under guidelines of ISO 9001:2008
Commitment, Accountability & Responsibility, Active
Partnership Led Approach Participation on ongoing basis.
PSI Proprietary & Confidential

19. Outsourcing Process
PLANNING PHASE
Client Responsibility PSI Responsibility Output
NDA & Mutual Discussions with PSI
NDA Exchange of Signed NDA
Team
Functional Specification & SRS
BRD Document / Feature List BRD Analysis
Document
Complete proposal with effort estimate,
Acceptance of Functional Specifications Project Documents & Project Plan.
project estimate & time estimate.
IMPLEMENTATION PHASE
Client Responsibility PSI Responsibility Output
Feedback and Reviews Mock ups / Proof Of Concept Prototype / Demo
Architecture Design System Design Document
Acceptance on Prototype/Design Code Implementations & iterative code Unit Test Plan
Document review Code Review Results
Feedback on interim releases Unit Testing Unit Test Results & Bug Log
User Acceptance Testing System Testing System Test Results & Bug Log
Closure on Project Final Delivery / Deployment Package Software / Application
SUPPORT PHASE
Client Responsibility PSI Responsibility Output
Detailed Report on Issues Support After Delivery Updated Version Application / Software
(Limited Time Duration)
Annual Maintenance Contract Paid Post Sales Services Offshore Support
PSI Proprietary & Confidential

20. ODC Infrastructure
Infrastructure Communication & Connectivity
Four floor building at prime location of
Jaipur, India. 24*7 VoIP calling, teleconferencing, and
instant access through messengers
Cafeteria, Sports Room & Dedicated Parking
Facility. P2P connectivity using remote access
tools, and dedicated e-mail services
Controlled Environment: Raised
floors, Precision air-conditioning . High speed internet connectivity with 5 Mbps
T1 as primary link on optical fibre.
82.5 KVA electricity generator for backup
2 Mbps broadband 1 Mbps RF Link. 3 Mbps
36 KVA Centralized UPS system for
Wireless Internet Connectivity for all PLs and
uninterrupted power supply.
above.
PSI Network Proactive Security
VPN for people on the move & clients Firewalls, IDS, Hardened Platforms
CVS access over SSH from remote locations Intrusion detection system MS ISA server
PDC to authenticate and log users in network Well defined Security and Disaster Recovery
File server to store code repositories CVS, SVN Own Mail System for fast internal/external
& VSS communication
Local DNS server with firewall & SQUID proxy Symantec Antivirus Enterprise edition server
PSI Proprietary & Confidential

21. Outsourcing Tools
PSI Proprietary & Confidential

23. IPR Protection in India
• Software copyrights in India is protected under the provisions of Indian Copyright Act 1957
• It is applicable on all companies registered under the Indian Companies Act, 1956.
• The Copyright Law clearly explains:
 The rights of a copyright holder
 Position on rentals of software
 The rights of the user to make backup copies
 And most importantly the amendments imposed heavy punishment and fines for
infringement of copyright of software.
• Copyright Enforcement Advisory Council (CEAC) is the key nodal body to track and suggest changes
in the Copyright Law
• Several IPR and Copyright Law Enforcement agencies
 Standardization, Testing and Quality Certification (STQC)
 Computer Emergency Response Team (CERT)
 Information Security Technology Development Council (ISTDC)
• The infringer can be tried under both civil and criminal law
PSI Proprietary & Confidential

24. IPR Protection in PSI
• PSI is registered under the Indian companies Act, 1956.
• PSI has to abide by all the Indian statutory & compliance laws including the
INDIAN COPYRIGHT ACT, 1957.
• PSI is an ISO 9001:2008 certified company and we strictly adhere to quality and
data protection guidelines .
• PSI is an active member of Data Security Council of India [DSCI], an organization
which is very active in suggesting, influencing and enforcing IPR protection policy
in India.
PSI Proprietary & Confidential

25. IPR Protection in PSI
• By Party IP Violation Contracts: PSI offers to sign a IP violation contract with
relevant clauses with Clients which will give client more legal power and hence
more faith towards the vendor.
• Use of Licensed Software: We use only licensed software or products both by the
onsite and the offshore teams for all our projects.
• Central Code & Document Repository: It improves the overall efficiency and
avoids numerous placeholders for critical documents and code.
• Encourages Periodic IP Audits: We encourage our Clients to perform a periodic IP
audit and examine any new work that can be copy righted.
• In-House IP Awareness Sessions: All employees are provided frequent trainings
and awareness sessions on IP protection process and ways to protect Intellectual
Properties.
PSI Proprietary & Confidential

26. Success Stories
Captive ODC Success Stories @ PSI
• PSI has what it takes to make a successful captive client relationship;
Vision, Ethics, Risks-Sharing, Quality Focus, High RoI, Sense of Ownership and
Responsibility and Total Customer Focus.
• Some of the benchmark long term client relationships are mentioned as under:
10+ years – development and implementation of BPM suite catering to Fortune
500 Customers
8+ years – Outsourcing risk share and collaborative IT services for licensing
management systems
7+ years – Captive ODC services for development and SQA for BI/ Operational
Intelligence suite
7+ years- Captive ODC outsourcing services for forensic e-mail compliance
solution
3+ years- dedicated offshore for full product life cycle management solution
PSI Proprietary & Confidential

27. Thank You
We appreciate your time in reviewing the information and value every opportunity to work with
you
Please visit us at www.thePSI.com for further information or contact at enquiry@thePSI.com
PSI Proprietary & Confidential