We Provide Software Product Development & Engineering Services for Industrial Engineering Product Vendors, Automation OEMs & Mfg. IT Companies.
Our Robust Processes and Methodologies have been successfully tried and tested for over two decades with our clients. We have strong software engineering and service processes.Our operations have been certified as ISO 9001:2008 by American Quality Assessor (AQA). Our global operations spread across USA, Canada, Europe and India have won over 150 satisfied customers.
We had this presentation running on one of the screens in our booth at the April 4, 2013, Innotech Dallas/SharePoint TechFest. We have been excited by the developments in the latest release of Visual Studio and it's ability to work seamlessly with Microsoft's Azure.
Our Robust Processes and Methodologies have been successfully tried and tested for over two decades with our clients. We have strong software engineering and service processes.Our operations have been certified as ISO 9001:2008 by American Quality Assessor (AQA). Our global operations spread across USA, Canada, Europe and India have won over 150 satisfied customers.
We had this presentation running on one of the screens in our booth at the April 4, 2013, Innotech Dallas/SharePoint TechFest. We have been excited by the developments in the latest release of Visual Studio and it's ability to work seamlessly with Microsoft's Azure.
Service Reporting and how it applies to your Collaborative Environment.
Service Delivery is a an often used phrase currently, but what is a service ? How do you report on quality of service delivery ? Eileen shall take you through the definition of Service Delivery as it relates to your collaboration tools ( Domino , Sametime, Quickr , BES , Traveller ,) whether hosted on site , via a service provider , via a hosting service provider or the cloud.
Using ITIL Terms and Definitions we shall break down service delivery and how it relates to your Collaborative System , from Administrators to Management to Customers. From Technical KPI's ( Key Performance Indicators ) to Customer SLA's ( Service Level Agreements ). Expect lots of Buzz words such as Capacity Management , Availability Management, Demand Management .. but have them accompanied with practical examples that clarifies them.
Service Reporting and how it applies to your Collaborative Environment.
Service Delivery is a an often used phrase currently, but what is a service ? How do you report on quality of service delivery ? Eileen shall take you through the definition of Service Delivery as it relates to your collaboration tools ( Domino , Sametime, Quickr , BES , Traveller ,) whether hosted on site , via a service provider , via a hosting service provider or the cloud.
Using ITIL Terms and Definitions we shall break down service delivery and how it relates to your Collaborative System , from Administrators to Management to Customers. From Technical KPI's ( Key Performance Indicators ) to Customer SLA's ( Service Level Agreements ). Expect lots of Buzz words such as Capacity Management , Availability Management, Demand Management .. but have them accompanied with practical examples that clarifies them.
Overview of Idexcel, Inc. Idexcel was founded in 1998 and has grown to a talent base of over 500 across
USA, UK, and India. Idexcel services the Communications, Healthcare, Financial Services, Manufacturing, and High-Tech industries. Idexcel is a Certified Minority Business Entity.
3. VISION
Be a Globally Acclaimed Solution Provider in
Industrial Information Technology & Plant
Automation Business Space
4. GIVING A GLIMPSE
Serving customers across geographies since 2001
JV with a leading North American IT business group - Acrodex
Preferred partner to six of the global top ten Automation OEMs
Amongst the first few globally, to have been benchmarked with CMMI
Level 3 & ISO 9001:2008 for Industrial Automation, IT & their
converging hybrid processes
1000+ man years of product development
Serving clients since 2001
180+ project initiatives
Over 90% repeat clients 40+ customers & 100+ projects
5. Manufacturing Enterprise technology adoption ..
CRM
PLM
SCM
ERP
SCADA
DCS
PLC
Human Machine
interfaces
CNC
Digital Field
PRODUCTS ADOPTION Instruments
7. Our Value proposition
HORIZONTAL
Product Adoption to End user understanding
Manufacturing User reinforcing Product
Environment enhancements
8. Generating value
Manufacturing
Industrial
Experience
Industrial
Automation
Information
Technology
9. Challenges for manufacture IT product OEM
Shortened time to market
Constant innovation Anticipating customer future needs
Enhancing Customer delight –Quality & support
Global reach with local feel
Being competitive in market place
10. Execution Problems
Availability of skilled & productive resource
Fluctuating demand for resource
Knowledge Management
Extensive/Effective Support
Quality and timely output
11. Axcend Experience
•Skilled Talent Pool –
Convergence space
•Trained skills in product
Skill development
•Quality trained
workforce
•Process driven-Best
• Develop Skills
• Agile friendly
•People– Quickly
People Value process adaption
culture demand
meets
•Un interrupted
•Supports Growth
service
•High Employee
•Performance
retention & satisfaction
oriented - BSC
Get Real – •Flexible Model –On
Outsourcing Demand Engagement
partner
12. Serving Value chain
Maintenance & Support
Testing & Validation
• Personalization
• Enhancement
• FUI Testing • Localization
• White Box Testing • Fixture of defects & service
Design & Development
• Platform compliance,
Regression Testing
• Automation Testing
• Development & Enhancement
• Performance, Security Testing
• Platform Enablement
• Device Library & DTM Testing
• Interoperability
• EDDL & FDT Testing
• Testing Capabilities
13. Technology experience on
Integrated
Programming Web PLC / SCADA
Developer RDBMS / DBMS Testing Tools
Languages Technologies
Environment
C, C++, C# VB, VB.NET ASP, ASP.NET Oracle WinRunner Siemens
JAVA, J2EE VC++ HTML, XHTML MS SQL Server Rational Robot Allen Bradley
MS Visual Rational Purify GE Fanuc
XML MS Access
Studio Plus
MS Visual ABB
MS IIS Buggit
Studio.NET
National
EditPlus Manual Testing Instrument
JavaScript, VB Schneider
Script
Wonderware
14. Business Models
FLEXIBLE MODELS DETAILED TO INDIVIDUAL PARTNER
NEEDS
Offshore
Onsite Multi-Site Development Offshore
Centre
Customer Customer / Axcend Dedicated Shared Axcend
BUILD& OPERATE
Premises Premises Axcend Facility Facility
Customer / Axcend
Customer / Axcend Axcend Axcend
Location Off-Site / Axcend
Dedicated to Dedicated to Dedicated to Multiple
Customer Customer Customer Customers
Project Team
BUILD OWN OPERATE
Allocation BUILD OWN OPERATE TRANSFER
15. Partnering benefit
• Improved cost management controls
• Quick time between concept to market reach for OEM’s
• Flexible partnership aiding dynamic development capacity needs
• Lower infrastructure cost with on demand use of skilled resources
• Proven model for quality practices
• Focus on core business
16. Overcome your challenges by
CHALLENGES ADDRESSED BY
Shortened time to market Access to large scale resources available
on time & leverage global time lead- lag.
Org Internal bandwidth towards
Constant innovation innovation, Spending more time with
Anticipating customer future customers
needs
Enhancing Customer delight – Dedicated testing & support teams with
Quality & support measurable performance metrics
Personalisation & Localisation relevant to
Global reach with local feel geographies
Being competitive in market Optimize product development costs .
Place Quick in meeting your on demand load for
resource
17. Case Study
Onsite Development & Validation Services
Client Profile Onsite - Offshore Percentage
Leading Multinational Automation OEM Onsite – 100% Offshore – 0%
Business Case
The client has an entire range of power & Automation
Technology products and possible development & validation
activities intended to be outsourced to take advantage of
outsourcing benefits.
Axcend Solution
Axcend provided the client with a assistance by providing the
talented people in product development and testing in many of
the R&D related products, like localization of the products, product
type testing , system type testing of the software products in
substation automation as well as and industrial automation. Model
ensuring business value creation constantly over the years with
innovation
Benefits
Cost reduction
Quicker resource ramp up
Meeting on demand load
18. Case Study
Offshore Development & Validation Services
Client Profile Onsite - Offshore Percentage
Leading Multinational OEM in Electric power segment Onsite – 40%, Offshore – 60%
Business Case
The client has an entire range of Energy Management System
products and possible development & validation activities
intended to be outsourced to take advantage of off shoring
benefits.
Axcend Solution
Axcend provided the client with a complete product
development & test outsourced solution to ensure the
company met their product development requirements. Entire
Product life cycle is managed by us for the client past 3 years.
Benefits
Cost reduction up to 60%
Improved QA processes
Seamless onsite to offshore team extension
Quicker resource ramp up
19. Case Study
Development & Maintenance of SCADA Package
Client Profile Onsite - Offshore Percentage
Industrial Product Development Company, US Onsite – 5%, Offshore – 95%
Business Case
Offshore development of SCADA package including market
study, requirement analysis, development, testing and
packaging was assigned to Axcend
Axcend Solution
User friendly Mimic development features with Active
X control.
State of the art trending features – Real time &
Historical.
User Program Interpreter with GUI interface, for
implementing logics
Benefits
Querying feature for custom reporting
Portability of reports to MS Excel
OPC client and server
20. SIEMENS
Are a trusted development partner to ….
Axcend Clientele
SIEMENS
