Consumer Durable Industry
Consumer Durables- Overview    Mass market heavy goods such as washing machines, refrigerator etc. intended to last 3 or more years. Also called hard goods
Consumer Durable IndustryWhite/Brown
Characteristics - Consumer Durable IndustryRapid InnovationDynamic market placeHighly competitive industrySignificant ‘time to market’ pressureSignificant cost pressureRapid rate of market penetrationRapid transition of technology
Consumer Durable Sales (USA)Source: Consumer Electronics Association
Key Findings - Global  Asia-Pacific region is the most lucrative area for the consumer  electronics industry, as most of the markets  are still untapped.
MP3 players continue to drive the audio market worldwide. 
Wi-Fi networking is expected to become a key enabler for the delivery and redistribution of content in homes, particularly for retail consumer electronics hardware.
Mobile camera phone market has emerged as the single largest market for image sensors, surpassing the entire consumer electronics segment, including digital still cameras worldwide.
The strongest growth in consumer electronics segment is expected to come from China by 2012, as the demand for consumer electronics is rising with the rapid pace of economic development and low cost consumer electronics manufacturing.
On the back of this strong demand, China will become the second largest market for consumer electronics, after US.Top 5 Emerging Nations (Consumer Electronics)CHINAINDIABRAZILMEXICOSOUTH AFRICAThe Top 5 Emerging countries contributed $37.6 billion to the global consumer electronics industry in 2007, with a CAGR of 10.9% between 2003 and 2007In 2012, the market is forecast to have a value of $51.2 billion, with a CAGR of 6.4% over the 2007-2012 period.China is the leading country among the Top 5 emerging nations, with market revenues of $21.6 billion in 2007Source: Consumer Electronics Association
Indian Consumer Durables- OverviewPre liberalization  , only a few companies like Kelvinator, Godrej, Allwyn, and Voltas were the major players in the consumer durables market, accounting for no less than 90% of the market. Post liberalization, foreign players like -LG, Sony, Samsung, Whirlpool, Daewoo, Aiwa came into the picture. Today, these players control the major share of the consumer durables market43%
Indian Durable Industry- PESTAnalysisPolitical Factors:Anti-dumping duty on imported color picture tubes.FDI (100%), High Tax IncidenceResolution to reduce emission of carbon footprints in the atmosphere
Effect of GST & DTCReduction in overall tax incidence (14-16% from 20- 25%)More disposable incomeEfficient SCM Prices of goods to reduce in the medium term
Indian Durable Industry- PESTAnalysisEconomic Factors:Growth of retail sector – expected to reach 16% by 2011-12 from 4% in FY07Easy fin schemes to consumerEconomic reforms by the government –higher purchasing powerEmergence of organized retail market with large players like Croma, next, reliance digital etc – leading to  lower prices and higher varietiesIndian incomes are likely to grow three-fold over the next two decades
Indian Durable Industry- PESTAnalysisSocial Factors :Disposable Income roughly doubled since 1985Changing perception of luxury to necessityRural market – constraintsDemand of the consumer durables is seasonal  Decrease in average household sizeSource- CRISIL, NKP Research
Indian Durable Industry- PESTAnalysisTechnological Power efficientHigher quality products Technological advancements
Indian Durable industry - SWOT
Indian Durable Industry- Porter’s 5 forcesSupplier PowerIndigenous supply base limited - most raw materials are importedThreat of New Entrants• Most current players are global players• New entrants will need to invest in Brand, Technology and DistributionCompetitive Rivalry• Number of well established players, with new players entering• Good technological capability• Many untapped potential marketsCustomer PowerMultitude of brands across price points - wide variety of choice for customersThreat of SubstitutesTechnological Enhancement
Indian Durable MarketThe Indian durables market, with a market size of US$ 27.38 billion in 2008–09, has grown by 7.1 per cent over the previous year. The compounded annual growth rate (CAGR) for the industry has been recorded at 20.3 per cent between 2004 and 2009.
Consumer ElectronicsProduction in the consumer electronics industry is US$ 6.7 billion in 2009–2010.The segment registered a growth of 18 per cent in 2009–2010 from US$ 5.5 billion in the previous year.The consumer electronics segment contributes about 27 per cent to the total hardware production in the country.Source: Department of Information Technology, Minister of Communication & IT, Government of India., & http://www.mit.gov.in/dbid/eproduction.asp#2
Consumer ElectronicsSources: “Consumer durables: Durable enough for tough times,” The Economic Times, December 13, 2009; Department of Information Technology, Minister of Communication & IT, Government of India.
Consumer AppliancesThe consumer appliances market is estimated at US$4.34 billion, with imports valued at US$ 1.22 billion in 2009–2010. Most imports are in the finished goods categories such as watches, electric coffee makers, food grinders, electric heaters, etc.Rs.bnSource- www.ibef.org/download/consumer_durable
Key Players
Key Players
Product Mix Of Key Players By volume
Electronic Goods EX-IM Every year India imports electronics and appliances in huge quantity. More that 70 per cent of Indian electronics market depends on import of both finished goods and components.India imported worth US$ 18.5 billion and exported worth US$ 3.69 billion of electronics goods between April 2008 and February 2009*excluding computer in physical formSource: Ministry of Commerce and Industry, Government of India, Annual Report 2008–09.
Sales Trend- Consumer ElectronicsSource-  CRICIL
Consumer Durable- Growth DriversAppreciation of Indian Rupee
Consumer Durable- Growth DriversAvailability of financingSource- CRISIL, NKP Research
Consumer Durable- Growth DriversIncome Growth
Refrigerator Market Share Source-  CRICIL
Television Market ShareSource-  CRICIL
Washing Machine Market ShareSource-  CRICIL
Mobile Phone Market ShareSource-  CRICIL
DTH TV Market ShareSource-  CRICIL
Consumer Durables  SCM IMPORTANCE:  Product Proliferation
  Multiple players
  High competition
  Benchmarking and TQM
  Production Demand mismatch
  Ever Increasing Targets
  Bargaining power of RetailersOBJECTIVES:     Efficient Sourcing
  Demand Planning
  Inventory Optimization
  Order Management
  Tracking
  High Inventory for High Demand Periods
  Reverse LogisticsBenefits of Efficient SCMReduced vendor payments due to better on-time delivery and improved availability
Increased revenues from improved availability of high fast moving inventory
Working capital reduction due to improved inventory management and reduced order cycle times
 Fixed capital reduction due to effective asset utilizationConsumer Durables ChannelTraditional RetailingCompany Managed StoresFranchisee ShowroomsReverse Logistics E-RetailingIndividual ConsumersInstitutional Consumers
Consumer Durable Supply ChainCOMPANYSHOWROOME Retail
Planning and ForecastingAnnual Forecasts based on previous year sales and current trends.  These sales are disaggregated into monthly sale plansCatering for the seasonal variations in demandInteraction between production and marketing departments for better quality of forecasts and demand utilization.
Consumer Durable Value Chain
Durable- Top 10 Players (Indian) by sales FY 2009-10 India being the second largest growing economy with huge consumer class has resulted in consumer durables as the fastest growing industries in India
LG, SAMSUNG the two Korean companies has been maintaining the lead in the industries with LG being leader in almost all the categories. Nokia IndiaLG Electronics India LtdSamsung India ElectronicsSony IndiaPhilips IndiaWhirlpool AppliancesTitan IndustriesSiemensVideocon IndustriesBlue starSource: http://www.naukrihub.com/india/consumer-durables/companies-list/top-players
LG Electronics
LG Global Presence

L.G

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  • 2.
    Consumer Durables- Overview Mass market heavy goods such as washing machines, refrigerator etc. intended to last 3 or more years. Also called hard goods
  • 3.
  • 4.
    Characteristics - ConsumerDurable IndustryRapid InnovationDynamic market placeHighly competitive industrySignificant ‘time to market’ pressureSignificant cost pressureRapid rate of market penetrationRapid transition of technology
  • 5.
    Consumer Durable Sales(USA)Source: Consumer Electronics Association
  • 6.
    Key Findings -Global Asia-Pacific region is the most lucrative area for the consumer electronics industry, as most of the markets are still untapped.
  • 7.
    MP3 players continueto drive the audio market worldwide. 
  • 8.
    Wi-Fi networking isexpected to become a key enabler for the delivery and redistribution of content in homes, particularly for retail consumer electronics hardware.
  • 9.
    Mobile camera phonemarket has emerged as the single largest market for image sensors, surpassing the entire consumer electronics segment, including digital still cameras worldwide.
  • 10.
    The strongest growthin consumer electronics segment is expected to come from China by 2012, as the demand for consumer electronics is rising with the rapid pace of economic development and low cost consumer electronics manufacturing.
  • 11.
    On the backof this strong demand, China will become the second largest market for consumer electronics, after US.Top 5 Emerging Nations (Consumer Electronics)CHINAINDIABRAZILMEXICOSOUTH AFRICAThe Top 5 Emerging countries contributed $37.6 billion to the global consumer electronics industry in 2007, with a CAGR of 10.9% between 2003 and 2007In 2012, the market is forecast to have a value of $51.2 billion, with a CAGR of 6.4% over the 2007-2012 period.China is the leading country among the Top 5 emerging nations, with market revenues of $21.6 billion in 2007Source: Consumer Electronics Association
  • 12.
    Indian Consumer Durables-OverviewPre liberalization , only a few companies like Kelvinator, Godrej, Allwyn, and Voltas were the major players in the consumer durables market, accounting for no less than 90% of the market. Post liberalization, foreign players like -LG, Sony, Samsung, Whirlpool, Daewoo, Aiwa came into the picture. Today, these players control the major share of the consumer durables market43%
  • 13.
    Indian Durable Industry-PESTAnalysisPolitical Factors:Anti-dumping duty on imported color picture tubes.FDI (100%), High Tax IncidenceResolution to reduce emission of carbon footprints in the atmosphere
  • 14.
    Effect of GST& DTCReduction in overall tax incidence (14-16% from 20- 25%)More disposable incomeEfficient SCM Prices of goods to reduce in the medium term
  • 15.
    Indian Durable Industry-PESTAnalysisEconomic Factors:Growth of retail sector – expected to reach 16% by 2011-12 from 4% in FY07Easy fin schemes to consumerEconomic reforms by the government –higher purchasing powerEmergence of organized retail market with large players like Croma, next, reliance digital etc – leading to lower prices and higher varietiesIndian incomes are likely to grow three-fold over the next two decades
  • 17.
    Indian Durable Industry-PESTAnalysisSocial Factors :Disposable Income roughly doubled since 1985Changing perception of luxury to necessityRural market – constraintsDemand of the consumer durables is seasonal Decrease in average household sizeSource- CRISIL, NKP Research
  • 18.
    Indian Durable Industry-PESTAnalysisTechnological Power efficientHigher quality products Technological advancements
  • 19.
  • 20.
    Indian Durable Industry-Porter’s 5 forcesSupplier PowerIndigenous supply base limited - most raw materials are importedThreat of New Entrants• Most current players are global players• New entrants will need to invest in Brand, Technology and DistributionCompetitive Rivalry• Number of well established players, with new players entering• Good technological capability• Many untapped potential marketsCustomer PowerMultitude of brands across price points - wide variety of choice for customersThreat of SubstitutesTechnological Enhancement
  • 21.
    Indian Durable MarketTheIndian durables market, with a market size of US$ 27.38 billion in 2008–09, has grown by 7.1 per cent over the previous year. The compounded annual growth rate (CAGR) for the industry has been recorded at 20.3 per cent between 2004 and 2009.
  • 22.
    Consumer ElectronicsProduction inthe consumer electronics industry is US$ 6.7 billion in 2009–2010.The segment registered a growth of 18 per cent in 2009–2010 from US$ 5.5 billion in the previous year.The consumer electronics segment contributes about 27 per cent to the total hardware production in the country.Source: Department of Information Technology, Minister of Communication & IT, Government of India., & http://www.mit.gov.in/dbid/eproduction.asp#2
  • 23.
    Consumer ElectronicsSources: “Consumerdurables: Durable enough for tough times,” The Economic Times, December 13, 2009; Department of Information Technology, Minister of Communication & IT, Government of India.
  • 24.
    Consumer AppliancesThe consumerappliances market is estimated at US$4.34 billion, with imports valued at US$ 1.22 billion in 2009–2010. Most imports are in the finished goods categories such as watches, electric coffee makers, food grinders, electric heaters, etc.Rs.bnSource- www.ibef.org/download/consumer_durable
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    Product Mix OfKey Players By volume
  • 28.
    Electronic Goods EX-IMEvery year India imports electronics and appliances in huge quantity. More that 70 per cent of Indian electronics market depends on import of both finished goods and components.India imported worth US$ 18.5 billion and exported worth US$ 3.69 billion of electronics goods between April 2008 and February 2009*excluding computer in physical formSource: Ministry of Commerce and Industry, Government of India, Annual Report 2008–09.
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    Sales Trend- ConsumerElectronicsSource- CRICIL
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    Consumer Durable- GrowthDriversAppreciation of Indian Rupee
  • 31.
    Consumer Durable- GrowthDriversAvailability of financingSource- CRISIL, NKP Research
  • 32.
    Consumer Durable- GrowthDriversIncome Growth
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    Washing Machine MarketShareSource- CRICIL
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    Mobile Phone MarketShareSource- CRICIL
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    DTH TV MarketShareSource- CRICIL
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    Consumer Durables SCM IMPORTANCE: Product Proliferation
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    Multipleplayers
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    Highcompetition
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    ProductionDemand mismatch
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    EverIncreasing Targets
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    Bargainingpower of RetailersOBJECTIVES: Efficient Sourcing
  • 45.
    DemandPlanning
  • 46.
    InventoryOptimization
  • 47.
    OrderManagement
  • 48.
  • 49.
    HighInventory for High Demand Periods
  • 50.
    ReverseLogisticsBenefits of Efficient SCMReduced vendor payments due to better on-time delivery and improved availability
  • 51.
    Increased revenues fromimproved availability of high fast moving inventory
  • 52.
    Working capital reductiondue to improved inventory management and reduced order cycle times
  • 53.
    Fixed capitalreduction due to effective asset utilizationConsumer Durables ChannelTraditional RetailingCompany Managed StoresFranchisee ShowroomsReverse Logistics E-RetailingIndividual ConsumersInstitutional Consumers
  • 54.
    Consumer Durable SupplyChainCOMPANYSHOWROOME Retail
  • 55.
    Planning and ForecastingAnnualForecasts based on previous year sales and current trends. These sales are disaggregated into monthly sale plansCatering for the seasonal variations in demandInteraction between production and marketing departments for better quality of forecasts and demand utilization.
  • 56.
  • 57.
    Durable- Top 10Players (Indian) by sales FY 2009-10 India being the second largest growing economy with huge consumer class has resulted in consumer durables as the fastest growing industries in India
  • 58.
    LG, SAMSUNG thetwo Korean companies has been maintaining the lead in the industries with LG being leader in almost all the categories. Nokia IndiaLG Electronics India LtdSamsung India ElectronicsSony IndiaPhilips IndiaWhirlpool AppliancesTitan IndustriesSiemensVideocon IndustriesBlue starSource: http://www.naukrihub.com/india/consumer-durables/companies-list/top-players
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Editor's Notes

  • #10 Government has imposed anti-dumping duty on imported color picture tubes from china, Malaysia, Thailand and Korea after it found that products from these countries were exported to India below their normal value impacting the domestic industry. Government is putting a lot emphasis on easy availability of credit which is supported by various economic policiesCalifornia is banning plasma screen televisions 58 inches or smaller as they consume lot of electricity with this becoming law a lot of countries in the world will also implement it so Videocon should to come out with plasma TVs in synchronise with their current R and D strategy of go green and electricity economic products.
  • #12 Rise in organised retail will set the growthpace of the Indian consumer durables industry. According to a working paperreleased by the Indian Council for Research on International Economic Relations(ICRIER), organised retail which constituted a mere four percent of the retail sectorin FY07 is likely to grow at 45-50% per annum and quadruple its share in the totalretail pie 16% by 2011-2012.Economic reforms by the government like increase in FDI level and NREGA schemes 6th pay commision are leading to higher purchasing power among masses.Competitive evolution of organised retail due to the entry of heavyweight players like Croma, E Zone and Reliance Digital is stimulating the demand through exposure to experiences.
  • #14 Mckinsy reportConstraints like poor infrastructural facilities including electricity availability.Convenience and comfort are becoming a need for the urban Indian citizens. This leads to increase in sales of consumer durables in the urban India. The perception of these products is shifting from luxury to necessity. Sales are maximum during festival season.McKinsey’s prediction that if India grows at the same rate, it will climb from its position as the 12th largest consumer market to being 5th largest consumer market by 2025. Videocon’s clothes washer – a washing machine without a dryer – launched specifically for the rural markets. This product was priced at Rs3000 and has registered a 100% growth in the last 3 years.
  • #15 Home theatres - High-end models and HTIB Models.Larger Screen Television i.e. 32 inch and 38inch.True Flat Televisions.Plasma Televisions.Cosmetic design and new out look to the TVs.Manufacturing of components for CTV, Refrigerators and Air conditioners.Efforts to reduce power consumption of all its final products
  • #27 http://news.infibeam.com/blog/news/2011/01/01/rural_consumer_durable_market_to_grow_at_40_percent_in_2011_12.html
  • #39 ANNUAL FORECASTS BASED ON PREVIOUS YEAR SALES AND CURRENT TRENDSTHESE SALES ARE DISAGGREGATED INTO MONTHLY SALE PLANSSPURT IN DEMAND DUE TO FESTIVALS IS CATERED FORINTERACTION BETWEEN PRODUCTION AND MARKETING DEPARTMENTS FOR BETTER QUALITY OF FORECAST AND DEMAND UTILISATION.