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LETTERS & MEMOS
             DEFINITION LETTER :   -it’s a written message    -addressed to a person or organization MEMO : -It’s a document or other communication    -helps the memory by recording events
The Three basic writing process Processes for successful letters and memos;  1- Prewriting                   2- Writing                   3- Revision
PROCESS 1 - PREWRITING Determine your purpose Visualize the audience Select the medium Anticipate the reaction to your message
PROCESS 2 - WRITING Collect relevant information Organize into a list Compose the first draft Use plain English
PROCESS 3 - REVISION Provide clarity and conciseness Proofread and make necessary corrections Evaluate from the reader’s viewpoint
CHARACTERISTICS OF GOOD BUSINESS LETTERS Clear Content:    -Short paragraphs  and transitional expressions   -Familiar words and active-voice verbs Goodwill Tone:    -Frame ideas positively Correct Form:    -Appropriate formats
SAMPLE OF BUSINESS LETTERS
STRUCTURE OF MEMOS Informative subject line - Summarize the message Opening       -Reveal the main idea immediately Body -Explain and justify the main idea Appropriate Closing       -Action information – dates & deadlines       -Summary       -A closing thought
SAMPLE OF MEMOS
Closing statementDOs AND DON’Ts Use These Avoid These   I’m glad I’ll be glad to Write me / call me You’ve been a big help I hope We trust Do not hesitate Thank you again
BIBLIOGRAPHY http://homepages.wmich.edu/~bowman/gdnews.html http://www.okcareertech.org/cac/pages/academic_integration/BasicBusinessCorrespondenceMemoLap2.htm http://jobsearchtech.about.com/od/letters/l/bl_block_p.htm http://en.wikipedia.org/wiki/Letter_(message) http://en.wikipedia.org/wiki/Memorandum Gauffey, Rhodes and patriciarogin. Business Communication process and product. 3th edition. Nelson Education,print.
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Letters & memos_draft_1

  • 2. DEFINITION LETTER : -it’s a written message -addressed to a person or organization MEMO : -It’s a document or other communication -helps the memory by recording events
  • 3. The Three basic writing process Processes for successful letters and memos; 1- Prewriting 2- Writing 3- Revision
  • 4. PROCESS 1 - PREWRITING Determine your purpose Visualize the audience Select the medium Anticipate the reaction to your message
  • 5. PROCESS 2 - WRITING Collect relevant information Organize into a list Compose the first draft Use plain English
  • 6. PROCESS 3 - REVISION Provide clarity and conciseness Proofread and make necessary corrections Evaluate from the reader’s viewpoint
  • 7. CHARACTERISTICS OF GOOD BUSINESS LETTERS Clear Content: -Short paragraphs and transitional expressions -Familiar words and active-voice verbs Goodwill Tone: -Frame ideas positively Correct Form: -Appropriate formats
  • 9. STRUCTURE OF MEMOS Informative subject line - Summarize the message Opening -Reveal the main idea immediately Body -Explain and justify the main idea Appropriate Closing -Action information – dates & deadlines -Summary -A closing thought
  • 11. Closing statementDOs AND DON’Ts Use These Avoid These I’m glad I’ll be glad to Write me / call me You’ve been a big help I hope We trust Do not hesitate Thank you again
  • 12. BIBLIOGRAPHY http://homepages.wmich.edu/~bowman/gdnews.html http://www.okcareertech.org/cac/pages/academic_integration/BasicBusinessCorrespondenceMemoLap2.htm http://jobsearchtech.about.com/od/letters/l/bl_block_p.htm http://en.wikipedia.org/wiki/Letter_(message) http://en.wikipedia.org/wiki/Memorandum Gauffey, Rhodes and patriciarogin. Business Communication process and product. 3th edition. Nelson Education,print.
  • 13. For more information on site index, click here

Editor's Notes

  1. http://en.wikipedia.org/wiki/Letter_(message)http://en.wikipedia.org/wiki/Memorandum
  2. Textbook – page 184 & 185
  3. Textbook – page 184 & 185
  4. Textbook – page 184 & 185
  5. Textbook – page 188
  6. Source: http://jobsearchtech.about.com/od/letters/l/bl_block_p.htm
  7. Textbook – page 158 & 159
  8. Source: http://www.okcareertech.org/cac/pages/academic_integration/BasicBusinessCorrespondenceMemoLap2.htm
  9. http://homepages.wmich.edu/~bowman/gdnews.html