Better than BYOD: Lenovo Services & Devices Give IT 5 Ways to Win

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BYOD Has Caused Users to Bypass IT
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 Choose Your Own Device (CYOD) provides a range of devices
for users, and gives IT a method of managing and securing them
 IT has seen end-users work with new, non-approved
suppliers for devices that create frustration when consumer
grade services disappoint end-users
 The rapid evolution of consumer devices has made the older device
offerings provided by IT appear dated and less attractive, so IT needs a
partner like Lenovo with these cool new devices
 The challenges for data protection and security have exploded as many
consumer devices are neither secure nor operated according to Acceptable
Use policies, and users still expect support for a huge range of issues
BYOD Has Changed the Game for IT – CYOD Is The Response

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 The seriousness of security and compliance issues from
“wide open” BYOD are of real concern to the enterprise
 The costs associated with unmanaged BYOD are becoming
well-documented and known throughout the organization
 Choose Your Own Device (CYOD) gives users the options
for device types they desire without complete detachment
from IT, this is an important tactic to help IT gain influence
 The need for strong and documented processes for
imaging, deployment, securing, support, and disposal
are being met by innovative service offerings from Lenovo
 Lenovo is delivering a new class of enterprise-grade tablets
and notebooks with features just like consumer devices offer
New Options Make CYOD More Attractive

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 Lenovo CYOD offers improved process, control, and security
for IT and the organization, and cool devices with better
support and simplification for end-users
– Improved technical support that is more responsive
and handles problems the first time
– Simpler migration to new devices for end-users
– Lenovo offers compelling CYOD programs to augment BYOD
– Assurance that security software and management tools are in
place prior to device delivery to protect corporate and personal data
The Best of Two Worlds: Lenovo Services & Devices for Enterprise CYOD
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IT Strategies for Managing BYOD – Ending the Wild Ride
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 Lenovo services are designed to provide IT with support
for tasks that provide real enterprise-grade CYOD
– Ensure that devices are delivered to end-users with the security and
management tools required
– Proactively deploy data protection processes
– Provide a platform for migration that is fast and simple
– Improved technical support
– Better services for remote users and small offices
– Lower the hidden costs of BYOD
Increasing IT’s Stature and Regaining Some Control

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 Enterprise-grade focus and quality for all offerings
– Ability to scale
– Services that fit precisely to the organization’s needs
– Combine user delight with IT/organizational demands
 Lenovo services and devices can be deployed quickly
 The combination of enterprise services and new tablets/notebooks
that have the features of consumer devices helps IT improve its position
 Lenovo’s focus on specific problems that
these services solve shows clear ROI
Lenovo Services & Devices – Solutions to Real Problems

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Lenovo & CYOD Increase End-User Delight
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 In far too many cases, the ability to ensure that security, management,
and administration tools such as MDM or encryption are installed is
limited at best and relies on user installation
– Creates compliance problems
– Potential for compromise is high
 Depending on user installation is no longer acceptable
 Lenovo CYOD programs ensure that security solutions are installed
prior to device delivery and that they are fully functional
 As users realize a secure device also protects
their personal data, they are buying in
#1: Ensure Security for Personal & Corporate Data

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 Improve IT’s ability to support and provide enterprise-grade
CYOD devices to remote offices and users
– Eliminate the need for local technicians
– Systems are preloaded with corporate and personal applications as desired
– Local language, time zones, and other aspects are preloaded
 Lenovo Deployment Services answer this challenge
– Lenovo services to test and boot devices prior
to shipment directly to remote offices
– Less DOA
– Quicker time to delivery for new devices
– Automated peer-to-peer transfer of user data from old to new device
#2: Enterprise-Ready Devices for Remote Users

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 Migrate an old notebook or tablet to a new Lenovo
device in 20 minutes without the need for a technician!
– Lenovo Automated Deployment Services provide the right tools for this job
– Proven technology with consistent results
– New device looks the same, “but better”
 Zero touch
 Outstanding service for replacing old Windows XP systems
#3: Simplify Migration from Old PCs

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 Consumer devices sourced from consumer-style outlets provide
poor support that is limited to consumer-style activities
– Little to no capability for domain, privilege management,
network printing, or other common enterprise issues
– Consumer channels don’t have any password
information or insight into enterprise IT aspects
 Lenovo offers highly responsive technical support
professionals who also understand enterprise issues
– Lenovo Priority Technical Support (PTS) with 24x7 availability
– Less than 1 minute hold time
– First call is to a more skilled technician
– Dedicated account staff and management for each enterprise
#4: Improving Technical Support

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 CYOD solutions from Lenovo utilize the Smart Image Service
that provides a platform for lowering the cost of managing many
devices by eliminating the need to support hundreds of software images
 Simplifying image management improves
technical support and remediation for end-users
 Strong image management helps promote more
secure mobile devices for end-users and the organization
 A modular approach to building and maintaining software
images provides more effective image management
#5: Support for Multiple Physical Devices with One Software Imgage

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Better than BYOD! Combine Lenovo Services & Devices
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Better than BYOD: Lenovo Services & Devices Give IT 5 Ways to Win

Better than BYOD: Lenovo Services & Devices Give IT 5 Ways to Win

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