Lena Berdecia is seeking a full-time permanent position as a loan officer assistant, office clerk, or pre-closing coordinator. She has over 15 years of experience in office administration, customer service, and data entry roles. Her most recent positions include pre-closing coordinator at Homeside Financial and loan officer assistant. She is bilingual in English and Spanish and has strong communication, organization, and computer skills.

1. Lena Berdecia
7717 Durer Court Springfield, VA 22153 571-699-7389 lenaberdecia1@gmail.com
Objective
Professionally driven Loan Officer Assistant/Office Clerk/Pre-Closing
Coordinator with positive attitude, strong communication skills, and resourceful
office aptitude seeking full time permanent position with opportunity for
advancement.
Skills  Microsoft Office
 Multiple phone lines
 Data entry
 Active learning/Active listening
 Verbal/Interpersonal
Communication
 Customer service orientation
 Teamwork
 Bilingual- Fluent in English and
Spanish
Work History
Pre-Closing
Coordinator
Homeside Financial LLC,
Fairfax,VA
04/2016-7/2016
 Reach out Insurance and Title companies to
follow up and request corrections on
Homeowners Insurance, and Title work
 Communicate with Processors regarding missing
items required for CD prep.
 Request files to be removed from closing
calendar.
 Report to Closers any files ready for CD prep.
Loan Officer
Assistant
 Gather and make copies of documents needed
to upload to Encompass and put together paper
files for Loan Officer.
 Reach out to borrowers for needed items.
 Order/request Flood Certifications, Tax Return
Transcripts, Appraisals, Homeowner’s
Insurance, complete Title work, Master Policies,
Credit Reports, Credit Rescores, and FHA Case
Numbers.
 Upload documents to Encompass and place
them in the correct buckets.
 Work on fulfilling file conditions requested from
underwriters
11/2015-04/2016
Administrative
Assistant/Sales
Representative
Marble Systems Inc., Fairfax, VA 09/2005-02/2008
 Answer phones, forward messages, refer calls
 Memorize the names, characteristics, and uses
of the natural stone being sold in the facility.
 Direct customers/visitors through the showroom

2. Lena Berdecia
7717 Durer Court Springfield, VA 22153 571-699-7389 lenaberdecia1@gmail.com
Lena Berdecia
and warehouse.
 Input material reservations, pricing, and
inventory into data spreadsheets for record
upkeep
 Purchase office supplies
 Document customer purchase orders
 Greet customers/visitors
 Give information in response to phone or in-
person inquiries
 Fax/copy/maintain documents
 Assist in scheduling deliveries
Receptionist Landmark Foot & Ankle,
Alexandria, VA
06/2004-09/2005
 Greet patients, obtain personal/medical insurance information
 Answer phone calls using multiple phone lines, forward messages, return
phone calls, and give information in response to phone and in-person
inquiries
 Perform data entry of appointments and patient information into computer
program using multiple spreadsheets
 Alphabetically file/maintain patient paper records
 Print/copy/fax/file documents
 Maintain organized and clean waiting room and front desk area
Education
Associate’s Degree
in Liberal arts
Northern Virginia Community
College, Annandale, VA
06/2004
References
Kevin Darcey
Senior Vice
President/Regional
Manager
703-624-7618
Homeside Financial Professional Reference
9 Months
Shelly Sisson
Regional Pipeline
Manager
703-382-1383
Homeside Financial Professional Reference
9 Months
Cristina Valenzuela
Senior Loan Processor
703-577-5588
Homeside Financial Professional Reference
9 Months

3. Lena Berdecia
7717 Durer Court Springfield, VA 22153 571-699-7389 lenaberdecia1@gmail.com
Lena Berdecia
Debby Milligan
Senior Loan Processor
703-625-3373
Veronica Kunkel
Senior Loan Processor
571-214-7260
Ana Arntson
CPR Instructor
703-801-6249
Homeside Financial
Homeside Financial
INOVA
Professional Reference
9 Months
Professional Reference
9 Months
Personal Reference
18 Years