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Module 2:
Lean Innovation Model Canvas
If YOU:
• are an enterprising person,
• think about how to create value
and build new business,
• want to improve or transform…
2
The Lean Innovation
Model Canvas
The business
model
is a description
of the value
that the
enterprise
offers.
…meet
Reasons why the business
model is important:
3
• helps determine what the consumer receives from the
company;
• helps achieve business success;
• helps test a new idea to see if it has a real chance of
success;
• helps to develop the company's mission and vision;
• helps create a set of values that will help you manage
your business;
• helps create an image of potential customers;
• helps to create a schedule for achieving goals and tasks;
• helps create an offer of products and services;
• helps to create marketing strategies.
Source: http://www.itee.radom.pl/images/kompendium.pdf
Lean
Canvas
-
What it is?
4
It is a tool enabling the development of
potential business models on one A4
sheet.
Business models created in
this way are "slimmed" from
redundant information.
Business plans take
too long to write…
That’s why sometimes it is
better to create a Lean
Canvas instead of writing
a business plan.
created by
Ash Maurya
Source:
https://www.businessmodelcompetition.com
5
1. Draw it on a large sheet.
2. Make it visual.
3. Involve everyone.
Watch
This tool guided the entrepreneur as they
navigated their way from ideation to building a
successful startup.
Source: https://leadflowmethod.com/message/introduction-lean-canvas/
(22mins)
Business Model Canvas 6
KEY PARTNERS
KEY ACTIVITIES
UNIQUE
VALUE
PROPOSITION
CUSTOMER
RELATIONSHIPS
CUSTOMER
SEGMENTS
KEY
RESOURCES
CHANNELS
COST STRUCTURE REVENUE STREAMS
Business model can be described through nine basic building blocks
that show the logic of how company intends to make money.
Source:
http://www.itee.radom.pl/images/kompendium.pdf/
7
KEY PARTNERS
KEY ACTIVITIES
UNIQUE
VALUE
PROPOSITION
CUSTOMER
RELATIONSHIPS
CUSTOMER
SEGMENTS
KEY
RESOURCES
CHANNELS
COST STRUCTURE REVENUE STREAMS
Business Model Canvas vs Lean Canvas
Lean Innovation Model Canvas is a shared language for describing,
visualizing, assesing and changing business models.
Source:
https://medium.com/@steve_mullen/an-introduction-to-lean-canvas-5c17c469d3e0
PRODUCT MARKET
PROBLEM
SOLUTION
KEY METRICS
UNFAIR
ADVANTAGE
8
Most startups fail, not because they
fail to build what they set out to build,
but because they waste time, money,
and effort building the wrong product.
Problem
P R O B L E M
S O L U T I O N
V A L U E
P R O P O S I T I O N
U N F A I R
A D V A N T A G E
C U S T O M E R
S E G M E N T S
K E Y
M E T R I C S
C H A N N E L S
C O S T S T R U C T U R E R E V E N U E S T R E A M S
“A problem well stated is a problem half-solved.”
Charles Kettering
• Indicate the most important
problems or needs identified for a
given customer segment.
• It is worth supplementing with
existing alternative solutions to
these problems.
9
Customer
segments
P R O B L E M
S O L U T I O N
V A L U E
P R O P O S I T I O N
U N F A I R
A D V A N T A G E
C U S T O M E R
S E G M E N T S
K E Y
M E T R I C S
C H A N N E L S
C O S T S T R U C T U R E R E V E N U E S T R E A M S
• Indicate the customer segments whose
problems we want to solve.
• We are most interested in early adopters.
Determining the right target group is crucial because
customers are the source of revenue.
Segmentation allows you to highlight the most important
features and needs of recipients and make better offer to them.
Customer groups represent separate segments if:
• they require different types of relationships
• they have substantially different profitabilities
• they are willing to pay for different aspects of the offer
Source: A. Osterwalder, Y. Pigneur, Business Model Generation: A Handbook for Visionaries, Game Changers, and Challengers.
1 0
Solution
P R O B L E M
S O L U T I O N
V A L U E
P R O P O S I T I O N
U N F A I R
A D V A N T A G E
C U S T O M E R
S E G M E N T S
K E Y
M E T R I C S
C H A N N E L S
C O S T S T R U C T U R E R E V E N U E S T R E A M S
Once you understand the problem, you are then in
the best position to define a possible solution.
This solution should be based on MVP.
MVP (Minimum Viable Product) - version of a
new product which allows a team to collect
the maximum amount of validated learning
about customers with the least effort.
Source: https://www.agilealliance.org
• Indicate product features that
will help solve the problems
defined.
• Solutions should be assigned
to problems.
1 1
Unique
value
proposition
P R O B L E M
S O L U T I O N
V A L U E
P R O P O S I T I O N
U N F A I R
A D V A N T A G E
C U S T O M E R
S E G M E N T S
K E Y
M E T R I C S
C H A N N E L S
C O S T S T R U C T U R E R E V E N U E S T R E A M S
• Formulate a clear, attractive message,
which shows why we are different and why
it is worth buying our product.
• In this message we should include a short
sentence that serves as an advertising
slogan.
• Goal - show uniqueness and attract the
attention of early adopters.
New - based on a new or innovative element
Implementation - develop the same products in improved versions
Adaptation to the customer - modern consumers believe in individuality
Design - customer pays a higher price for a specific brand (design)
Brand / Status - people show loyalty to a brand due to its status in society
Price - the most common element on which the value proposition is based
Cost reduction - products have been created to increase customer satisfaction by reducing
costs
Risk reduction - the lower the risk associated with the purchase of a product or service, the
more value the customer derives from it
Accessibility - making the previously unavailable product available to the consumer segment
Convenience / usability - providing consumers with a product that increases their
convenience and usability
Source: http://www.itee.radom.pl/images/kompendium.pdf
VALUE may be
Quantitative
(e.g. price, speed of service)
or
Qualitative
(e.g. design, customer
experience)
1 2
Channels
P R O B L E M
S O L U T I O N
V A L U E
P R O P O S I T I O N
U N F A I R
A D V A N T A G E
C U S T O M E R
S E G M E N T S
K E Y
M E T R I C S
C H A N N E L S
C O S T S T R U C T U R E R E V E N U E S T R E A M S
The next step is to isolate paths to reach
people who will verify our product.
self
in partnership
direct
indirect
higher margin
expensive to set up and maintain
the opportunity to expand the
company's reach, benefits from the
partner's strengths
lower profit margin
Source: A. Osterwalder, Y. Pigneur, Business Model Generation: A
Handbook for Visionaries, Game Changers, and Challengers.
Functions of channels:
• raising customer awareness about the company's products,
• helping clients evaluate the company's value proposition,
• enabling customers to purchase products,
• providing value offers to customers,
• providing customer service after purchase.
(own PoS, partner PoS, wholesale)
(sales department, internet)
1 3
Revenue
streams
P R O B L E M
S O L U T I O N
V A L U E
P R O P O S I T I O N
U N F A I R
A D V A N T A G E
C U S T O M E R
S E G M E N T S
K E Y
M E T R I C S
C H A N N E L S
C O S T S T R U C T U R E R E V E N U E S T R E A M S
Let's specify how we want to earn on the
product (charging fees, margin etc.)
Methods that allow you to assess the revenue stream:
• Usage fee - usually charged by service providers to
customers for using the service
• Subscription fees - when the user requires long-term or
permanent access to the company's products
• Borrowing / renting / leasing - some organizations provide
their clients with exclusive rights to their products for a
limited time for a fixed fee
• Licensing - usually used for products or ideas that fall under
the intellectual property criterion
• Brokerage fee - when a company acts as an intermediary to
facilitate communication and transactions between two or
more parties
• Advertising - the fee is charged for promoting another
organization, product
• Sale of assets - refers to the transfer of ownership
Source: A. Osterwalder, Y. Pigneur, Business Model Generation: A
Handbook for Visionaries, Game Changers, and Challengers.
1 4
Cost
structure
P R O B L E M
S O L U T I O N
V A L U E
P R O P O S I T I O N
U N F A I R
A D V A N T A G E
C U S T O M E R
S E G M E N T S
K E Y
M E T R I C S
C H A N N E L S
C O S T S T R U C T U R E R E V E N U E S T R E A M S
• Specify the most important project
costs.
• The purpose of comparing revenues
with costs is to estimate the point of
profitability of the product.
focused on costs – cost reduction whenever it’s possible
focused on value – paying more attention to product quality
Types of costs:
• Fixed costs - the main cost component of many
companies, in particular service providers: media,
accounting. Includes labour, office, marketing etc
• Variable costs - costs associated with volume
related production factors, e.g. raw materials,
manufacturing labour
1 5
Key
metrics
P R O B L E M
S O L U T I O N
V A L U E
P R O P O S I T I O N
U N F A I R
A D V A N T A G E
C U S T O M E R
S E G M E N T S
K E Y
M E T R I C S
C H A N N E L S
C O S T S T R U C T U R E R E V E N U E S T R E A M S
“A startup can only focus on one metric. So you have to decide
what that is and ignore everything else.”
- Noah Kagan
Failure to identify the right key metric can be
catastrophic for micro enterprises — it can lead to
wasteful activities like running out of resources while
chasing the wrong goal.
Choose indicators that tell us if our customers
are using the product in the right way.
Examples of indicators based on Dave McClure’s Pirate Metrics:
Acquisition
•How do
consumers
find you?
Activation
Do customers
get a good
first
impression?
Retention
Are
customers
returning?
Referral
Do your
customers
talk about
you?
Revenue
How can you
increase
revenue?
Source: https://www.paldesk.com/aarrr-pirate-metrics/
1 6
Unfair
advantage
P R O B L E M
S O L U T I O N
V A L U E
P R O P O S I T I O N
U N F A I R
A D V A N T A G E
C U S T O M E R
S E G M E N T S
K E Y
M E T R I C S
C H A N N E L S
C O S T S T R U C T U R E R E V E N U E S T R E A M S
“A true unfair advantage is something
that cannot be easily copied or bought.”
Jason Cohen
“Perfection is achieved, not when you have nothing left to add,
but nothing left to take away”.
Antoine de Saint-Exupery
We can also name it as competitive advantage or
barriers to entry that is often found in a business plan.
There is always a risk of new competitors emerging.
For this reason, we should constantly seek, find and build an unfair
advantage.
Unique value proposition (Uvp) ≠ Unfair advantage (Ua)
Unique value proposition is to capture a customer’s attention.
Unfair advantage is to deter competitors.
Example:
Uvp: “Connect and share with the people in your life.”
Ua: Large network effects
This is something that cannot be easily copied or bought.
Source: https://blog.leanstack.com
1 7
No MBA required
Intuitive
Used around the world
Universal
Customer-problem-
solution focused
Different
Advantages of the
Lean Innovation Model Canvas
The power of the Lean
Canvas lies in it’s
simplicity
Simple
Built by entrepreneurs for
entrepreneurs,
not for consultants.
Practical
Get better business
outcomes
Actionable
You can create it in one
afternoon
Fast
Source: https://leanstack.com/leancanvas
It’s much easier to share
this model with other
people
Portable
Give opportunity to
effectively document and
communicate progress
Effective
1 8
• https://blog.leanstack.com
• https://www.businessmodelcompetition.com
• https://medium.com/@steve_mullen/an-
introduction-to-lean-canvas-5c17c469d3e0
• https://www.agilealliance.org
• https://www.paldesk.com/aarrr-pirate-metrics/
• https://leanstack.com/leancanvas
• http://www.itee.radom.pl/images/kompendium.pdf
• https://railsware.com/blog/5-lean-canvas-
examples/
Websites:
• https://www.businessmodelcompetition.com
• https://www.youtube.com/watch?v=Csofgp9Bcyo
• https://www.youtube.com/watch?v=HDW-xKIGKRg
• https://www.youtube.com/watch?v=k6DHEv5vWFI
• https://www.youtube.com/watch?v=tLFzhz78Ock
• https://www.youtube.com/watch?v=8n20QGWiFYQ
• https://www.youtube.com/watch?v=pvIN9STpzCQ
• https://leadflowmethod.com/message/introduction-
lean-canvas/
Videos:
• A. Osterwalder, Y. Pigneur, Ch. Tucci (2005),
Clarifying Business Models: Origins,
Present, and Future of the Concept,
Communications of the Association for
Information Systems,Vol. 16.
• A. Osterwalder, Y. Pigneur (2010), Business
Model Generation: A Handbook for
Visionaries, Game Changers, and Challengers.
John Wiley & Sons.
Other sources:
Sources:
Create a Lean Innovation Model Canvas for your micro
enterprise.
Rules:
• The duration of the exercise is 20 minutes.
• There is nothing wrong with some fields being left blank. Empty
categories mean that they pose a risk to the success of the project.
• Focus on the present.
• Complete the Lean Canvas in the right order.
1 9
1 .
P R O B L E M
4 .
S O L U T I O N
3 .
V A L U E
P R O P O S I T I O N
9 .
U N F A I R
A D V A N T A G E
2 .
C U S T O M E R
S E G M E N T S
8 .
K E Y M E T R I C S
5 .
C H A N N E L S
7 .
C O S T S T R U C T U R E
6 .
R E V E N U E S T R E A M S
Task
Lean Innovation for Micro Enterprises Module 2  Lean Innovation Model Canvas

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Lean Innovation for Micro Enterprises Module 2 Lean Innovation Model Canvas

  • 2. If YOU: • are an enterprising person, • think about how to create value and build new business, • want to improve or transform… 2 The Lean Innovation Model Canvas The business model is a description of the value that the enterprise offers. …meet
  • 3. Reasons why the business model is important: 3 • helps determine what the consumer receives from the company; • helps achieve business success; • helps test a new idea to see if it has a real chance of success; • helps to develop the company's mission and vision; • helps create a set of values that will help you manage your business; • helps create an image of potential customers; • helps to create a schedule for achieving goals and tasks; • helps create an offer of products and services; • helps to create marketing strategies. Source: http://www.itee.radom.pl/images/kompendium.pdf
  • 4. Lean Canvas - What it is? 4 It is a tool enabling the development of potential business models on one A4 sheet. Business models created in this way are "slimmed" from redundant information. Business plans take too long to write… That’s why sometimes it is better to create a Lean Canvas instead of writing a business plan. created by Ash Maurya Source: https://www.businessmodelcompetition.com
  • 5. 5 1. Draw it on a large sheet. 2. Make it visual. 3. Involve everyone. Watch This tool guided the entrepreneur as they navigated their way from ideation to building a successful startup. Source: https://leadflowmethod.com/message/introduction-lean-canvas/ (22mins)
  • 6. Business Model Canvas 6 KEY PARTNERS KEY ACTIVITIES UNIQUE VALUE PROPOSITION CUSTOMER RELATIONSHIPS CUSTOMER SEGMENTS KEY RESOURCES CHANNELS COST STRUCTURE REVENUE STREAMS Business model can be described through nine basic building blocks that show the logic of how company intends to make money. Source: http://www.itee.radom.pl/images/kompendium.pdf/
  • 7. 7 KEY PARTNERS KEY ACTIVITIES UNIQUE VALUE PROPOSITION CUSTOMER RELATIONSHIPS CUSTOMER SEGMENTS KEY RESOURCES CHANNELS COST STRUCTURE REVENUE STREAMS Business Model Canvas vs Lean Canvas Lean Innovation Model Canvas is a shared language for describing, visualizing, assesing and changing business models. Source: https://medium.com/@steve_mullen/an-introduction-to-lean-canvas-5c17c469d3e0 PRODUCT MARKET PROBLEM SOLUTION KEY METRICS UNFAIR ADVANTAGE
  • 8. 8 Most startups fail, not because they fail to build what they set out to build, but because they waste time, money, and effort building the wrong product. Problem P R O B L E M S O L U T I O N V A L U E P R O P O S I T I O N U N F A I R A D V A N T A G E C U S T O M E R S E G M E N T S K E Y M E T R I C S C H A N N E L S C O S T S T R U C T U R E R E V E N U E S T R E A M S “A problem well stated is a problem half-solved.” Charles Kettering • Indicate the most important problems or needs identified for a given customer segment. • It is worth supplementing with existing alternative solutions to these problems.
  • 9. 9 Customer segments P R O B L E M S O L U T I O N V A L U E P R O P O S I T I O N U N F A I R A D V A N T A G E C U S T O M E R S E G M E N T S K E Y M E T R I C S C H A N N E L S C O S T S T R U C T U R E R E V E N U E S T R E A M S • Indicate the customer segments whose problems we want to solve. • We are most interested in early adopters. Determining the right target group is crucial because customers are the source of revenue. Segmentation allows you to highlight the most important features and needs of recipients and make better offer to them. Customer groups represent separate segments if: • they require different types of relationships • they have substantially different profitabilities • they are willing to pay for different aspects of the offer Source: A. Osterwalder, Y. Pigneur, Business Model Generation: A Handbook for Visionaries, Game Changers, and Challengers.
  • 10. 1 0 Solution P R O B L E M S O L U T I O N V A L U E P R O P O S I T I O N U N F A I R A D V A N T A G E C U S T O M E R S E G M E N T S K E Y M E T R I C S C H A N N E L S C O S T S T R U C T U R E R E V E N U E S T R E A M S Once you understand the problem, you are then in the best position to define a possible solution. This solution should be based on MVP. MVP (Minimum Viable Product) - version of a new product which allows a team to collect the maximum amount of validated learning about customers with the least effort. Source: https://www.agilealliance.org • Indicate product features that will help solve the problems defined. • Solutions should be assigned to problems.
  • 11. 1 1 Unique value proposition P R O B L E M S O L U T I O N V A L U E P R O P O S I T I O N U N F A I R A D V A N T A G E C U S T O M E R S E G M E N T S K E Y M E T R I C S C H A N N E L S C O S T S T R U C T U R E R E V E N U E S T R E A M S • Formulate a clear, attractive message, which shows why we are different and why it is worth buying our product. • In this message we should include a short sentence that serves as an advertising slogan. • Goal - show uniqueness and attract the attention of early adopters. New - based on a new or innovative element Implementation - develop the same products in improved versions Adaptation to the customer - modern consumers believe in individuality Design - customer pays a higher price for a specific brand (design) Brand / Status - people show loyalty to a brand due to its status in society Price - the most common element on which the value proposition is based Cost reduction - products have been created to increase customer satisfaction by reducing costs Risk reduction - the lower the risk associated with the purchase of a product or service, the more value the customer derives from it Accessibility - making the previously unavailable product available to the consumer segment Convenience / usability - providing consumers with a product that increases their convenience and usability Source: http://www.itee.radom.pl/images/kompendium.pdf VALUE may be Quantitative (e.g. price, speed of service) or Qualitative (e.g. design, customer experience)
  • 12. 1 2 Channels P R O B L E M S O L U T I O N V A L U E P R O P O S I T I O N U N F A I R A D V A N T A G E C U S T O M E R S E G M E N T S K E Y M E T R I C S C H A N N E L S C O S T S T R U C T U R E R E V E N U E S T R E A M S The next step is to isolate paths to reach people who will verify our product. self in partnership direct indirect higher margin expensive to set up and maintain the opportunity to expand the company's reach, benefits from the partner's strengths lower profit margin Source: A. Osterwalder, Y. Pigneur, Business Model Generation: A Handbook for Visionaries, Game Changers, and Challengers. Functions of channels: • raising customer awareness about the company's products, • helping clients evaluate the company's value proposition, • enabling customers to purchase products, • providing value offers to customers, • providing customer service after purchase. (own PoS, partner PoS, wholesale) (sales department, internet)
  • 13. 1 3 Revenue streams P R O B L E M S O L U T I O N V A L U E P R O P O S I T I O N U N F A I R A D V A N T A G E C U S T O M E R S E G M E N T S K E Y M E T R I C S C H A N N E L S C O S T S T R U C T U R E R E V E N U E S T R E A M S Let's specify how we want to earn on the product (charging fees, margin etc.) Methods that allow you to assess the revenue stream: • Usage fee - usually charged by service providers to customers for using the service • Subscription fees - when the user requires long-term or permanent access to the company's products • Borrowing / renting / leasing - some organizations provide their clients with exclusive rights to their products for a limited time for a fixed fee • Licensing - usually used for products or ideas that fall under the intellectual property criterion • Brokerage fee - when a company acts as an intermediary to facilitate communication and transactions between two or more parties • Advertising - the fee is charged for promoting another organization, product • Sale of assets - refers to the transfer of ownership Source: A. Osterwalder, Y. Pigneur, Business Model Generation: A Handbook for Visionaries, Game Changers, and Challengers.
  • 14. 1 4 Cost structure P R O B L E M S O L U T I O N V A L U E P R O P O S I T I O N U N F A I R A D V A N T A G E C U S T O M E R S E G M E N T S K E Y M E T R I C S C H A N N E L S C O S T S T R U C T U R E R E V E N U E S T R E A M S • Specify the most important project costs. • The purpose of comparing revenues with costs is to estimate the point of profitability of the product. focused on costs – cost reduction whenever it’s possible focused on value – paying more attention to product quality Types of costs: • Fixed costs - the main cost component of many companies, in particular service providers: media, accounting. Includes labour, office, marketing etc • Variable costs - costs associated with volume related production factors, e.g. raw materials, manufacturing labour
  • 15. 1 5 Key metrics P R O B L E M S O L U T I O N V A L U E P R O P O S I T I O N U N F A I R A D V A N T A G E C U S T O M E R S E G M E N T S K E Y M E T R I C S C H A N N E L S C O S T S T R U C T U R E R E V E N U E S T R E A M S “A startup can only focus on one metric. So you have to decide what that is and ignore everything else.” - Noah Kagan Failure to identify the right key metric can be catastrophic for micro enterprises — it can lead to wasteful activities like running out of resources while chasing the wrong goal. Choose indicators that tell us if our customers are using the product in the right way. Examples of indicators based on Dave McClure’s Pirate Metrics: Acquisition •How do consumers find you? Activation Do customers get a good first impression? Retention Are customers returning? Referral Do your customers talk about you? Revenue How can you increase revenue? Source: https://www.paldesk.com/aarrr-pirate-metrics/
  • 16. 1 6 Unfair advantage P R O B L E M S O L U T I O N V A L U E P R O P O S I T I O N U N F A I R A D V A N T A G E C U S T O M E R S E G M E N T S K E Y M E T R I C S C H A N N E L S C O S T S T R U C T U R E R E V E N U E S T R E A M S “A true unfair advantage is something that cannot be easily copied or bought.” Jason Cohen “Perfection is achieved, not when you have nothing left to add, but nothing left to take away”. Antoine de Saint-Exupery We can also name it as competitive advantage or barriers to entry that is often found in a business plan. There is always a risk of new competitors emerging. For this reason, we should constantly seek, find and build an unfair advantage. Unique value proposition (Uvp) ≠ Unfair advantage (Ua) Unique value proposition is to capture a customer’s attention. Unfair advantage is to deter competitors. Example: Uvp: “Connect and share with the people in your life.” Ua: Large network effects This is something that cannot be easily copied or bought. Source: https://blog.leanstack.com
  • 17. 1 7 No MBA required Intuitive Used around the world Universal Customer-problem- solution focused Different Advantages of the Lean Innovation Model Canvas The power of the Lean Canvas lies in it’s simplicity Simple Built by entrepreneurs for entrepreneurs, not for consultants. Practical Get better business outcomes Actionable You can create it in one afternoon Fast Source: https://leanstack.com/leancanvas It’s much easier to share this model with other people Portable Give opportunity to effectively document and communicate progress Effective
  • 18. 1 8 • https://blog.leanstack.com • https://www.businessmodelcompetition.com • https://medium.com/@steve_mullen/an- introduction-to-lean-canvas-5c17c469d3e0 • https://www.agilealliance.org • https://www.paldesk.com/aarrr-pirate-metrics/ • https://leanstack.com/leancanvas • http://www.itee.radom.pl/images/kompendium.pdf • https://railsware.com/blog/5-lean-canvas- examples/ Websites: • https://www.businessmodelcompetition.com • https://www.youtube.com/watch?v=Csofgp9Bcyo • https://www.youtube.com/watch?v=HDW-xKIGKRg • https://www.youtube.com/watch?v=k6DHEv5vWFI • https://www.youtube.com/watch?v=tLFzhz78Ock • https://www.youtube.com/watch?v=8n20QGWiFYQ • https://www.youtube.com/watch?v=pvIN9STpzCQ • https://leadflowmethod.com/message/introduction- lean-canvas/ Videos: • A. Osterwalder, Y. Pigneur, Ch. Tucci (2005), Clarifying Business Models: Origins, Present, and Future of the Concept, Communications of the Association for Information Systems,Vol. 16. • A. Osterwalder, Y. Pigneur (2010), Business Model Generation: A Handbook for Visionaries, Game Changers, and Challengers. John Wiley & Sons. Other sources: Sources:
  • 19. Create a Lean Innovation Model Canvas for your micro enterprise. Rules: • The duration of the exercise is 20 minutes. • There is nothing wrong with some fields being left blank. Empty categories mean that they pose a risk to the success of the project. • Focus on the present. • Complete the Lean Canvas in the right order. 1 9 1 . P R O B L E M 4 . S O L U T I O N 3 . V A L U E P R O P O S I T I O N 9 . U N F A I R A D V A N T A G E 2 . C U S T O M E R S E G M E N T S 8 . K E Y M E T R I C S 5 . C H A N N E L S 7 . C O S T S T R U C T U R E 6 . R E V E N U E S T R E A M S Task