Leading Volunteers with Agility
Where to go for the presentation Mike’s blog:  http://www.leadingagile.com
Who is Mike Cottmeyer? Have been on the VersionOne service team for about 8 months Senior Project Manager for CheckFree Corporation in Atlanta, GA Certified Scrum Master, PMP, DSDM Agile Project Leader Leader in lots of volunteer organizations
We are all volunteers You can pay people for their time You can pay them to show up You can’t pay them for their passion and enthusiasm You can’t make them want to be there
Are we pulling in the same direction? Only 37% have a clear understanding of what their organization is trying to achieve Only one in five was enthusiastic about their team's and organization's goals  Only one in five said they have a clear "line of sight" between their tasks and team goals
Are we? Only 15% felt that their organization fully enables them to execute key goals Only 20% fully trusted the organization they work for
Soccer anyone? 11 players on the field would know which goal is theirs Only two of the 11 would care Only two of the 11 would know what position they play and know exactly what they are supposed to do 9 players are competing against their own team
It is up to us to  create  the kinds of  organizations  that people  want  to  work  for
What groups do you support? Hope Springs School Boy Scouts of America My Church APLN and APLN Atlanta Project Manager working in matrixed organizations for the past 8 years
What are the common problems? The same few people do all the work The same few people contribute financially The same few people are engaged in problem solving The same few people bother to show up
What are the common responses? We get angry We make compliance  rules We ask people to leave
Workshop #1 What kind of problems do you have getting people involved in the mission of your volunteer organization? How does leadership typically respond to these challenges?
How’s it working out? No way!
What’s really our objective? Passionate individuals People that share our vision People that want to do their part
The same  principles  that build great software teams build  great volunteer  organizations
Agile Value System Empowerment Self-Organization Trust Accountability Teamwork
Empowerment To give official authority, to enable, to promote self-actualization It’s your job as the leader to create the environment where great things happen Set the context
Self-Organization Who works in the gaps between tasks on a plan? " Simple, clear purpose and principles give rise to complex and intelligent behavior. Complex rules and regulations give rise to simple and stupid behavior.”  Dee Hock, Founder and Former CEO of Visa International
Trust Expect the best out of people Elevate the individual, give them respect Create opportunity for relationship
Accountability Measure results, not processes or steps Focus on value Inspect the process  Create a culture of accountability
Why Teams Work Develop a culture and norms Know each others strengths Efficient communication Predictable throughput Regular delivery
Workshop #2 Brainstorm other agile philosophies or practices we could use to lead our organizations with agility? Discuss  with your table, use flip chart and sticky notes to  collaborate  on ideas.  Be  prepared to share  a finding with the room.
Ten  principles  to  lead  your volunteer  organizations  with  agility
Have a compelling vision A well crafted vision gets people excited, inspires them, and shows them what is possible If possible, let your team influence the vision of your organization
Provide opportunity to get involved Make it simple and clear what people can do to help People want to know how their contribution supports the goals of the organization
Give people simple guidance Give people a few guiding principles to getting their job done Let them know that you will stand behind their decisions
Get out of the way Let your team decide how the work will get done Sometimes it won’t happen exactly the way you want it If it furthers the goal, let it go
Follow-up Follow-up communicates that their contribution is important Assess the impact of missed committments
Accountability for results Your volunteers are making a valuable contribution Hold the team accountable for what was delivered, not how it was delivered Create culture where outcomes matter
Okay to make mistakes People will take initiative if it is safe People taking initiative is critical to running a successful volunteer organization Don’t make your team be perfect in order to contribute
Give praise People need encouragement Yours might be the only organization that tells them they are doing a good job Don’t take your volunteers for granted
Check your ego at the door This is not about you The team is not there to validate you as a leader Realize that you are there to build the team and give them opportunity to contribute
Have fun People don’t want to spend their free time working with a bunch of grumps Your attitude matters
Take responsibility We want empowered, self directed, motivated, volunteers working toward common goals Giving people the means to serve is a powerful contribution
Workshop #3 What are some other ways we can turn principles and practices into specific guidance to help others lead with agility? Discuss  with your table, use flip chart and sticky notes to  collaborate  on ideas.  Be  prepared to share  a finding with the room.
Take  the time to  lead  your  team
Lead  with  agility
Where to go for the presentation Mike’s blog:  http://www.leadingagile.com
Simplifying Software Delivery

Leading Volunteers With Agility

  • 1.
  • 2.
    Where to gofor the presentation Mike’s blog: http://www.leadingagile.com
  • 3.
    Who is MikeCottmeyer? Have been on the VersionOne service team for about 8 months Senior Project Manager for CheckFree Corporation in Atlanta, GA Certified Scrum Master, PMP, DSDM Agile Project Leader Leader in lots of volunteer organizations
  • 4.
    We are allvolunteers You can pay people for their time You can pay them to show up You can’t pay them for their passion and enthusiasm You can’t make them want to be there
  • 5.
    Are we pullingin the same direction? Only 37% have a clear understanding of what their organization is trying to achieve Only one in five was enthusiastic about their team's and organization's goals Only one in five said they have a clear "line of sight" between their tasks and team goals
  • 6.
    Are we? Only15% felt that their organization fully enables them to execute key goals Only 20% fully trusted the organization they work for
  • 7.
    Soccer anyone? 11players on the field would know which goal is theirs Only two of the 11 would care Only two of the 11 would know what position they play and know exactly what they are supposed to do 9 players are competing against their own team
  • 8.
    It is upto us to create the kinds of organizations that people want to work for
  • 9.
    What groups doyou support? Hope Springs School Boy Scouts of America My Church APLN and APLN Atlanta Project Manager working in matrixed organizations for the past 8 years
  • 10.
    What are thecommon problems? The same few people do all the work The same few people contribute financially The same few people are engaged in problem solving The same few people bother to show up
  • 11.
    What are thecommon responses? We get angry We make compliance rules We ask people to leave
  • 12.
    Workshop #1 Whatkind of problems do you have getting people involved in the mission of your volunteer organization? How does leadership typically respond to these challenges?
  • 13.
    How’s it workingout? No way!
  • 14.
    What’s really ourobjective? Passionate individuals People that share our vision People that want to do their part
  • 15.
    The same principles that build great software teams build great volunteer organizations
  • 16.
    Agile Value SystemEmpowerment Self-Organization Trust Accountability Teamwork
  • 17.
    Empowerment To giveofficial authority, to enable, to promote self-actualization It’s your job as the leader to create the environment where great things happen Set the context
  • 18.
    Self-Organization Who worksin the gaps between tasks on a plan? " Simple, clear purpose and principles give rise to complex and intelligent behavior. Complex rules and regulations give rise to simple and stupid behavior.” Dee Hock, Founder and Former CEO of Visa International
  • 19.
    Trust Expect thebest out of people Elevate the individual, give them respect Create opportunity for relationship
  • 20.
    Accountability Measure results,not processes or steps Focus on value Inspect the process Create a culture of accountability
  • 21.
    Why Teams WorkDevelop a culture and norms Know each others strengths Efficient communication Predictable throughput Regular delivery
  • 22.
    Workshop #2 Brainstormother agile philosophies or practices we could use to lead our organizations with agility? Discuss with your table, use flip chart and sticky notes to collaborate on ideas. Be prepared to share a finding with the room.
  • 23.
    Ten principles to lead your volunteer organizations with agility
  • 24.
    Have a compellingvision A well crafted vision gets people excited, inspires them, and shows them what is possible If possible, let your team influence the vision of your organization
  • 25.
    Provide opportunity toget involved Make it simple and clear what people can do to help People want to know how their contribution supports the goals of the organization
  • 26.
    Give people simpleguidance Give people a few guiding principles to getting their job done Let them know that you will stand behind their decisions
  • 27.
    Get out ofthe way Let your team decide how the work will get done Sometimes it won’t happen exactly the way you want it If it furthers the goal, let it go
  • 28.
    Follow-up Follow-up communicatesthat their contribution is important Assess the impact of missed committments
  • 29.
    Accountability for resultsYour volunteers are making a valuable contribution Hold the team accountable for what was delivered, not how it was delivered Create culture where outcomes matter
  • 30.
    Okay to makemistakes People will take initiative if it is safe People taking initiative is critical to running a successful volunteer organization Don’t make your team be perfect in order to contribute
  • 31.
    Give praise Peopleneed encouragement Yours might be the only organization that tells them they are doing a good job Don’t take your volunteers for granted
  • 32.
    Check your egoat the door This is not about you The team is not there to validate you as a leader Realize that you are there to build the team and give them opportunity to contribute
  • 33.
    Have fun Peopledon’t want to spend their free time working with a bunch of grumps Your attitude matters
  • 34.
    Take responsibility Wewant empowered, self directed, motivated, volunteers working toward common goals Giving people the means to serve is a powerful contribution
  • 35.
    Workshop #3 Whatare some other ways we can turn principles and practices into specific guidance to help others lead with agility? Discuss with your table, use flip chart and sticky notes to collaborate on ideas. Be prepared to share a finding with the room.
  • 36.
    Take thetime to lead your team
  • 37.
    Lead with agility
  • 38.
    Where to gofor the presentation Mike’s blog: http://www.leadingagile.com
  • 39.