Prof. Mike Marquardt - What is Action Learning and how have I implemented it ...Certes
» Czym jest metoda Action Learning?
» Jak wykorzystywałem Action Learning w globalnym biznesie?
» Jakie efekty widziałem w firmach, dla których pracowałem?
Its about building leadership and organizational effectiveness…Lean Leadership is - creating the Lean environment. It takes the organization to something better…different…new…Lean CULTURE.
Get insight into the company culture of NuWaves Engineering, and RF & Microwave Solutions provider. We will challenge employees to achieve excellence through our core tenets of Improve, Impact, and Grow.
dr Bea Carson - How do Wial and Action Learning sessions develop agile leaders Certes
» Kim jest zwinny lider (agile leader)?
» Jak członkowie sesji Action Learning ćwiczą zwinność w przywództwie?
» W jaki sposób coach Action Learning jest modelem zwinnego lidera?
Prof. Mike Marquardt - What is Action Learning and how have I implemented it ...Certes
» Czym jest metoda Action Learning?
» Jak wykorzystywałem Action Learning w globalnym biznesie?
» Jakie efekty widziałem w firmach, dla których pracowałem?
Its about building leadership and organizational effectiveness…Lean Leadership is - creating the Lean environment. It takes the organization to something better…different…new…Lean CULTURE.
Get insight into the company culture of NuWaves Engineering, and RF & Microwave Solutions provider. We will challenge employees to achieve excellence through our core tenets of Improve, Impact, and Grow.
dr Bea Carson - How do Wial and Action Learning sessions develop agile leaders Certes
» Kim jest zwinny lider (agile leader)?
» Jak członkowie sesji Action Learning ćwiczą zwinność w przywództwie?
» W jaki sposób coach Action Learning jest modelem zwinnego lidera?
Congratulations! You’ve developed the greatest training program ever. The content is ideally suited to your business problems, the technology works, and the employees seem to like it. There’s only one problem… nobody knows what to do with it when they return to their jobs.
If that’s not a nightmare scenario for a training professional, we don’t know what is!
Ultimately, we need our employees to learn, retain, and then apply what they learn to improve their knowledge and skills and reach higher levels of performance. That’s the goal. But how many times do we fail to see the ROI we expect? How many times do we see well-executed content NOT applied on the job? How many times do we have to go back to the CFO and explain why the ROI we expected never materialized.
Kristi McNabb, Revenue Operations Manager at BizLibrary, will help you discover how and when employees apply learning to improve their job performance, explain the role managers play in helping employees retain training and drive ROI, and help you understand how microlearning can be a great tool to help employees in their moment of need.
During this webinar, Kristi will provide easy-to-understand insights on:
- How to help employees apply their learning and improve job performance
- A manager’s role in employee retention and training ROI
- How microlearning is a great tool for helping employees acquire skills just when they need them
- ... and much more!
Watch the full webinar here: http://webinar.workforce.com/boost-employee-performance-with-microlearning-and-manager-training
Strength in Numbers: Improving from the Bottom-UpKaiNexus
A webinar by Mark Graban - July 27, 2017
Amongst other topics:
In this webinar, you'll learn:
Where your best ideas for improvement come from
Why bottom-up improvement is a critical component of an improvement culture
The ROI of engaging everyone in improvement
How to engage more staff in improvement
How to keep up with all of those new ideas
TWI and Kata: Skill Patterns to Develop a Culture of CoachingKaiNexus
A webinar presented by Oscar Roche, hosted and moderated by Mark Graban of KaiNexus.
Oscar Roche will discuss how learning and developing the skills provided by the practices of Training within Industry (TWI) and Kata behaviors will develop good coaching practices while simultaneously developing the culture and actual practice of process improvement in your organization.
You will learn:
The basics of TWI and Kata practices
How these skills directly impact an improvement culture.
How the development of TWI and Kata develop coaching skills and practices.
How coaching plays a key role in the developing a lean culture.
Making Agile Leadership Work: A Journey From Coach to Manager - Martin Cronj...AgileNZ Conference
The relationship between a coach and manager is crucial to building effective teams. Managers often don’t have the slack or flexibility to help their teams reach high performance while coaches often lack context of the challenges that teams and leaders face on a day-to-day basis.
About Martin Cronjé:
Martin is a Software Development Manager at MYOB, New Zealand with more than 17 years’ experience in the IT industry. He's passionate about working with teams to create beautiful, well-crafted software.
He previously worked in South Africa as the co-founder of nReality Systems, a software engineering consultancy firm where they coached teams ranging from hi-tech startups to large-scale enterprise IT.
He has a long career as developer and lead on projects ranging from mobile, data analytics to high-volume, mission-critical systems in government and financial sectors. The most notable projects directly affected the South African economy and democracy.
How To Be an Influential Kaizen Coach - Joe Swartz & Mark GrabanKaiNexus
In this webinar, Mark Graban & Joe Swartz, co-authors of the Shingo Award-winning book Healthcare Kaizen will discuss:
- Why coaching matters to your organization, leaders, and staff
- Practical methods for coaching staff and leaders
- How to develop people to be better improvement facilitators
- Numerous coaching scenarios and examples from Franciscan St. Francis Health and other organizations and other industries
- Key coaching fundamentals used at Franciscan
Sharing PPT slides for Self management, Carrier Development, Vital few steps for self and at the same time, how to look for ORG Benefits that matter the most.
dr Agata Dulnik - Supporting leadership effectiveness during times of rapid o...Certes
Wspieranie skuteczności liderów w czasach szybkiej zmiany organizacyjnej – studium przypadku
» Ludzka strona fuzji i przejęć
» Rozwój przywództwa w fuzjach i przejęciach
» Action Learning jako kluczowy komponent rozwiązania
Greenwich Leadership Partners presentation from TABS Annual Conference 2014 on human capital management strategies for schools.
Learn more: www.greenwichleadershippartners.com
5 Ways to Unlock the Hidden Value in Your Emerging Leaders BizLibrary
Many organizations are facing a potentially disastrous drain on top talent as an increasing number of employees approach retirement. Unfortunately, most employers don’t have strategic-level initiatives in place to capture and retain the knowledge that's about to leave, and they don't have replacement talent ready to step into leadership as these roles open up.
Employers also feel they can't engage and retain early career talent long enough to fill leadership roles…but what if you approached the whole challenge a little bit differently? What if you looked at creative ways to tap into the vast talent pool of our emerging leaders today, and not wait until we promote them into designated leadership positions?
In this webinar you'll learn:
- 5 best practices to unlock the hidden value in your emerging leaders
- The business impact of investing in your current talent
- How to approach leadership with an intelligent, forward-thinking outlook that will return excellent results and inspire others
Optimise-GB presents the stages of change management and how you can use programme and project tools to ensure delivery. This presentation also takes you through the elements of change resistance and what can be done about it. Thank you Simon Misiewicz
Congratulations! You’ve developed the greatest training program ever. The content is ideally suited to your business problems, the technology works, and the employees seem to like it. There’s only one problem… nobody knows what to do with it when they return to their jobs.
If that’s not a nightmare scenario for a training professional, we don’t know what is!
Ultimately, we need our employees to learn, retain, and then apply what they learn to improve their knowledge and skills and reach higher levels of performance. That’s the goal. But how many times do we fail to see the ROI we expect? How many times do we see well-executed content NOT applied on the job? How many times do we have to go back to the CFO and explain why the ROI we expected never materialized.
Kristi McNabb, Revenue Operations Manager at BizLibrary, will help you discover how and when employees apply learning to improve their job performance, explain the role managers play in helping employees retain training and drive ROI, and help you understand how microlearning can be a great tool to help employees in their moment of need.
During this webinar, Kristi will provide easy-to-understand insights on:
- How to help employees apply their learning and improve job performance
- A manager’s role in employee retention and training ROI
- How microlearning is a great tool for helping employees acquire skills just when they need them
- ... and much more!
Watch the full webinar here: http://webinar.workforce.com/boost-employee-performance-with-microlearning-and-manager-training
Strength in Numbers: Improving from the Bottom-UpKaiNexus
A webinar by Mark Graban - July 27, 2017
Amongst other topics:
In this webinar, you'll learn:
Where your best ideas for improvement come from
Why bottom-up improvement is a critical component of an improvement culture
The ROI of engaging everyone in improvement
How to engage more staff in improvement
How to keep up with all of those new ideas
TWI and Kata: Skill Patterns to Develop a Culture of CoachingKaiNexus
A webinar presented by Oscar Roche, hosted and moderated by Mark Graban of KaiNexus.
Oscar Roche will discuss how learning and developing the skills provided by the practices of Training within Industry (TWI) and Kata behaviors will develop good coaching practices while simultaneously developing the culture and actual practice of process improvement in your organization.
You will learn:
The basics of TWI and Kata practices
How these skills directly impact an improvement culture.
How the development of TWI and Kata develop coaching skills and practices.
How coaching plays a key role in the developing a lean culture.
Making Agile Leadership Work: A Journey From Coach to Manager - Martin Cronj...AgileNZ Conference
The relationship between a coach and manager is crucial to building effective teams. Managers often don’t have the slack or flexibility to help their teams reach high performance while coaches often lack context of the challenges that teams and leaders face on a day-to-day basis.
About Martin Cronjé:
Martin is a Software Development Manager at MYOB, New Zealand with more than 17 years’ experience in the IT industry. He's passionate about working with teams to create beautiful, well-crafted software.
He previously worked in South Africa as the co-founder of nReality Systems, a software engineering consultancy firm where they coached teams ranging from hi-tech startups to large-scale enterprise IT.
He has a long career as developer and lead on projects ranging from mobile, data analytics to high-volume, mission-critical systems in government and financial sectors. The most notable projects directly affected the South African economy and democracy.
How To Be an Influential Kaizen Coach - Joe Swartz & Mark GrabanKaiNexus
In this webinar, Mark Graban & Joe Swartz, co-authors of the Shingo Award-winning book Healthcare Kaizen will discuss:
- Why coaching matters to your organization, leaders, and staff
- Practical methods for coaching staff and leaders
- How to develop people to be better improvement facilitators
- Numerous coaching scenarios and examples from Franciscan St. Francis Health and other organizations and other industries
- Key coaching fundamentals used at Franciscan
Sharing PPT slides for Self management, Carrier Development, Vital few steps for self and at the same time, how to look for ORG Benefits that matter the most.
dr Agata Dulnik - Supporting leadership effectiveness during times of rapid o...Certes
Wspieranie skuteczności liderów w czasach szybkiej zmiany organizacyjnej – studium przypadku
» Ludzka strona fuzji i przejęć
» Rozwój przywództwa w fuzjach i przejęciach
» Action Learning jako kluczowy komponent rozwiązania
Greenwich Leadership Partners presentation from TABS Annual Conference 2014 on human capital management strategies for schools.
Learn more: www.greenwichleadershippartners.com
5 Ways to Unlock the Hidden Value in Your Emerging Leaders BizLibrary
Many organizations are facing a potentially disastrous drain on top talent as an increasing number of employees approach retirement. Unfortunately, most employers don’t have strategic-level initiatives in place to capture and retain the knowledge that's about to leave, and they don't have replacement talent ready to step into leadership as these roles open up.
Employers also feel they can't engage and retain early career talent long enough to fill leadership roles…but what if you approached the whole challenge a little bit differently? What if you looked at creative ways to tap into the vast talent pool of our emerging leaders today, and not wait until we promote them into designated leadership positions?
In this webinar you'll learn:
- 5 best practices to unlock the hidden value in your emerging leaders
- The business impact of investing in your current talent
- How to approach leadership with an intelligent, forward-thinking outlook that will return excellent results and inspire others
Optimise-GB presents the stages of change management and how you can use programme and project tools to ensure delivery. This presentation also takes you through the elements of change resistance and what can be done about it. Thank you Simon Misiewicz
Business /Executive Coaching and Consulting: Helping Businesses increase cash flow, reduce working capital, grow their businesses and position their businesses for sustainable results. My focus is usually on Get the Business, Run the Business,Guide the business and Manage the Business.
Pearl strategy will make you resilient to disruption!
Organizational culture and people are the only competitive advantage in this time of disruption of business models.
Pearl is based in 5 principles: Performance, Empowerment, Accountability, Responsiveness and Locally embedded.
Business Agility: Leadership, Teams & the Work - Jude Horrill - AgileNZ 2017AgileNZ Conference
This session covers the ‘why’ of the changing business landscape and how to make sense of it, the 'what' of the new leadership skills required and the 'how' of whole of business agility centred around fundamental shifts across three domains – Organisational Thinking, Design and Engagement.
About Jude Horrill:
Jude is a speaker, consultant, coach, translator and trainer on how we approach engagement in an era of disruption, complex social networks and increasingly uncertain and chaotic environments.
Passionate about better ways of working, she works with clients to adapt their approach to leadership, collaboration, change and communication so they can deliver change in a more responsive and collaborative way.
As Founder and Director of The Change Agency, Jude is the Principle Engagement Design Consultant, Business Agility Coach and Lean Change Facilitator and partners with others to build and deliver thought-provoking events and learning programmes.
In July 2017, she co-founded The Agility Collective in Australia and New Zealand, a boutique agency helping organisations build adaptive business. Her career has included senior executive roles working across Australia/NZ/Asia and the Pacific in financial services, technology, education, consumer services, community services, environmental services, tourism and broadcast media.
Jude is also a Founder of the Change Disruptors & Business Agility Forums in Melbourne, Sydney and Wellington.
Content Assess & Progress: How to identify high-impact content initiatives an...Content Strategy Inc.
With so many competing content needs within a large organization, you can’t do everything at once. So how do you know where to begin making content improvements? Now, there’s a better answer than, “Wherever you can!”
In this interactive webinar, we’ll introduce you to our “Content Assess and Progress” methodology. It helps you hone in on the specific aspects of your content, or content practices, that need the most work and will have the biggest impact on your organisation.
Many organizations have long term employees retiring and find themselves needing to be competitive to fill key roles. Schools are teaching new ways of working that include working as part of a team, and using Agile methods.
In this one hour webinar we will explore how hiring practices and working environments need to change in order to attract and retain top talent in today's competitive market.
The Value Management SIG presented Chris Samson and Daniel Rahamim from London Underground who offered an insight to the organisational approach of implementing Lean principles in one of London Underground's major upgrade programmes.
Want to ensure everything you do adds value to your business? Want to make a real difference to business performance and customer satisfaction?
This challenge was taken up by London underground’s Sub Surface Upgrade Programme (SUP) 18 months ago amidst a time of cost savings, programme review and ever increasing expectations and scrutiny from our stakeholders and customers.
Learning is a Contact Sport: Ten Strategies for Boosting Professional Develop...Gus Prestera
This deck comes from my session at the 2015 Training Magazine Conference, where I'll present 10 strategies for boosting professional development. While self-study is an important component of professional, career, and leadership development, the most impactful examples of individual growth and development are found in situations where there is a high degree of interaction between learners and their colleagues.
The Foundations of Business Agility - Shane Hastie - AgileNZ 2017AgileNZ Conference
In the 21st century, organisations need to put the customer in the centre of our focus, shed outdated ways of thinking, embrace an Agile mindset, incorporate new ways of working and leverage the pace of change for competitive advantage.
About Shane Hastie:
Shane joined ICAgile in 2017 as the Director of Agile Learning Programs. He oversees the strategic direction and expansion of ICAgile’s learning programmes, including maintaining and extending ICAgile’s learning objectives, providing thought leadership and collaborating with industry experts, and supporting the larger ICAgile community which includes more than 90 member organisations and over 60,000 ICAgile certification holders.
Over the last 30+ years, Shane has been a practitioner and leader of developers, testers, trainers, project managers and business analysts, helping teams to deliver results that align with overall business objectives. Before joining ICAgile, he spent 15 years as a professional trainer, coach and consultant specialising in Agile practices, business analysis, project management, requirements, testing and methodologies for SoftEd in Australia, New Zealand and around the world.
He has worked with large and small organisations, from individual teams to large transformations all around the world. He draws on over 30 years of practical experience across all levels of Information Technology and software intensive product development.
Shane is a former director of the Agile Alliance and is the founding Chair of Agile Alliance New Zealand. He leads the Culture and Methods editorial team for InfoQ.com.
A ‘Continuous Improvement culture’ is one where both leaders and front line workers constantly drive for improvement, which will be evident from the ‘work habits’
Sales Force Transformation: Developing a Customer-Focused Growth OrganizationVassilis Engonopoulos
In today's selling environment, buyers are becoming more sophisticated and demanding while competition continues to escalate. Enhancing the effectiveness of your sales force has never been more crucial - nor more difficult.
Transforming the sales force is a difficult journey, but the impact can be dramatic.
Oprah Winfrey: A Leader in Media, Philanthropy, and Empowerment | CIO Women M...CIOWomenMagazine
This person is none other than Oprah Winfrey, a highly influential figure whose impact extends beyond television. This article will delve into the remarkable life and lasting legacy of Oprah. Her story serves as a reminder of the importance of perseverance, compassion, and firm determination.
The Team Member and Guest Experience - Lead and Take Care of your restaurant team. They are the people closest to and delivering Hospitality to your paying Guests!
Make the call, and we can assist you.
408-784-7371
Foodservice Consulting + Design
Senior Project and Engineering Leader Jim Smith.pdfJim Smith
I am a Project and Engineering Leader with extensive experience as a Business Operations Leader, Technical Project Manager, Engineering Manager and Operations Experience for Domestic and International companies such as Electrolux, Carrier, and Deutz. I have developed new products using Stage Gate development/MS Project/JIRA, for the pro-duction of Medical Equipment, Large Commercial Refrigeration Systems, Appliances, HVAC, and Diesel engines.
My experience includes:
Managed customized engineered refrigeration system projects with high voltage power panels from quote to ship, coordinating actions between electrical engineering, mechanical design and application engineering, purchasing, production, test, quality assurance and field installation. Managed projects $25k to $1M per project; 4-8 per month. (Hussmann refrigeration)
Successfully developed the $15-20M yearly corporate capital strategy for manufacturing, with the Executive Team and key stakeholders. Created project scope and specifications, business case, ROI, managed project plans with key personnel for nine consumer product manufacturing and distribution sites; to support the company’s strategic sales plan.
Over 15 years of experience managing and developing cost improvement projects with key Stakeholders, site Manufacturing Engineers, Mechanical Engineers, Maintenance, and facility support personnel to optimize pro-duction operations, safety, EHS, and new product development. (BioLab, Deutz, Caire)
Experience working as a Technical Manager developing new products with chemical engineers and packaging engineers to enhance and reduce the cost of retail products. I have led the activities of multiple engineering groups with diverse backgrounds.
Great experience managing the product development of products which utilize complex electrical controls, high voltage power panels, product testing, and commissioning.
Created project scope, business case, ROI for multiple capital projects to support electrotechnical assembly and CPG goods. Identified project cost, risk, success criteria, and performed equipment qualifications. (Carrier, Electrolux, Biolab, Price, Hussmann)
Created detailed projects plans using MS Project, Gant charts in excel, and updated new product development in Jira for stakeholders and project team members including critical path.
Great knowledge of ISO9001, NFPA, OSHA regulations.
User level knowledge of MRP/SAP, MS Project, Powerpoint, Visio, Mastercontrol, JIRA, Power BI and Tableau.
I appreciate your consideration, and look forward to discussing this role with you, and how I can lead your company’s growth and profitability. I can be contacted via LinkedIn via phone or E Mail.
Jim Smith
678-993-7195
jimsmith30024@gmail.com
The case study discusses the potential of drone delivery and the challenges that need to be addressed before it becomes widespread.
Key takeaways:
Drone delivery is in its early stages: Amazon's trial in the UK demonstrates the potential for faster deliveries, but it's still limited by regulations and technology.
Regulations are a major hurdle: Safety concerns around drone collisions with airplanes and people have led to restrictions on flight height and location.
Other challenges exist: Who will use drone delivery the most? Is it cost-effective compared to traditional delivery trucks?
Discussion questions:
Managerial challenges: Integrating drones requires planning for new infrastructure, training staff, and navigating regulations. There are also marketing and recruitment considerations specific to this technology.
External forces vary by country: Regulations, consumer acceptance, and infrastructure all differ between countries.
Demographics matter: Younger generations might be more receptive to drone delivery, while older populations might have concerns.
Stakeholders for Amazon: Customers, regulators, aviation authorities, and competitors are all stakeholders. Regulators likely hold the greatest influence as they determine the feasibility of drone delivery.
Artificial intelligence (AI) offers new opportunities to radically reinvent the way we do business. This study explores how CEOs and top decision makers around the world are responding to the transformative potential of AI.
2. www.cultureworksconsulting.com
Why The CWC Team
• Experienced
Worked together with clients for 6+ years
Global experience in Retail Businesses and Online
Experienced CEO and CPO with proven change record
Worked together successfully delivering change for multiple clients
Qualified in a range of applicable tools
Change models e.g. ADKAR, Kotter, SAFE, LEAN, Agile, Fluid Enterprise
Our approach is to find an appropriate model for the client
3. www.cultureworksconsulting.com
Why you should have this team
“I have worked with this team on a number of occasions since 2012, in Casino and
Betting, and Consumer Global Finance. They have helped us secure focus on values
and behaviours during times of significant change by supporting the cultural
evolution I needed through continuous learning. Their approaches and
understanding of team and purpose driven success, agile working, robust
prioritisation, team dynamics and metrics focus, created a successful change
programme and environment of continuous learning. I would be happy to use them
again in the future.”
Andy Lee, MD at WilliamHill Online and President of WorldRemit
3
4. www.cultureworksconsulting.com
Summary: Trust - Collaboration - Prioritisation
• Improve collaboration and communication between Board, SLT, all
• Develop a culture of continuous improvement through learning, “not
head on the block"
• Team based Agile working to enable inspect, adopt and adapt
• Lencioni and Pink principles combined with GCIndex to drive self and
team member awareness
• Highly visible prioritisation approaches, “feet to the fire”
• Try something new, expand what is working, abandon what isn’t
• Establish more meaningful metrics to underscore success and
behaviour change
4
5. www.cultureworksconsulting.com
Section 1: Minimum Viable Change
Why and what of the change process, the aims and objects for xxxxx
Figure 1: Sustainable
Evolutionary Change
Figure 2: Unsustainable
Overwhelming Change
Figure 3: Change not adopted
by all, only local effect
6. www.cultureworksconsulting.com
Aim of Change
“Renewed culture of ownership, purpose and entrepreneurship in everything we do”
• Trust: Purpose
• Collaboration: Ownership and
Accountability
• Prioritisation: Entrepreneurship
Where is the purpose?
What are the strategies that will fulfil our purpose – how are we
measuring tactical success “feet to the fire, not head on the block”,
providing a “psychologically safe” environment
Set growth targets – measure and report, display and engage
Rigorous prioritization and focus
Set performance goals – understand team responsibility and
commitment
What got you here won’t get you there - challenge ourselves to
evolve
Responsiveness - Current performance / approaches need to be
done quicker
To Enact change you must measure = add / continue / stop /
accelerate
7. www.cultureworksconsulting.com
What is the challenge of Change?
• 70% of change fails
• Purpose / Mastery / Autonomy
“People don’t resist change, they resist being changed” – needs to be
inclusive and constantly evolving and the how needs devolving
Values and behaviours – it’s all about the people, first / middle / last
Old habits – the leadership team must step up the the challenge
Goals / measurement
Servant Leadership and Direction over Management Obedience and
Telling
Tell a story, rinse and repeat - communicate and believe in the purpose
Measurement that reflects what you want that person / team to
contribute – foster, build, support and praise mastery
Get out of the way – you need to allow the expert you hired to define the
how – support and delegate responsibility – ensuring the right
responsibilities at the right time and the right level
8. www.cultureworksconsulting.com
“How” is the challenge of Change?
• Board and Executive set the “why” – purpose to strategies
• Executive agree with the Board “what” will be measured for accountability to
confirm that strategy is working – they measure and report to the Board
• People doing the work establish the “how”
“People don’t resist change, they resist being changed” – worth repeating
The experts need to evaluate, describe, evolve and change how they do
things – not their management
This is the centre of entrepreneurship
Prioritisation / Focus is the role of leadership
9. www.cultureworksconsulting.com
Approaches and methods
• This framework approach is scalable from the Exec Board through to the smallest
company team
• Values and behaviours in producing cultural evolution
• Agile - prioritisation, continuous learning, team, commitment and accountability
• High performance in teams – Patrick Lencioni / Dan Pink
• Cultural change is consistent and constant communication, it’s the positive
reinforcement of good over the criticism of the unwanted
• Metrics – if its important its measured, metrics must be believed, if metrics are not seen
then they did not happen
Evolutionary Change over Revolutionary Transformation
10. www.cultureworksconsulting.com
Starting with The End in Mind: Trust - Collaboration - Prioritisation
• A programme that starts with leadership and expands – Minimum Viable Change
• This will focus on the core highlighted, that of the collaborative, productive and
accountable leadership team – learning about yourself and your colleagues – how
you work and why you respond this way.
• The aim for October 2020, a leadership team that –
openly challenges itself e.g. through Lencioni’s model, GCIndex
confident to be vulnerable and safe in the hands of colleagues (humble inquiry)
responsive and responsible to agreed metrics
has gone through the “4 challenges” – what should we try that’s new, what
should we stop doing, what should we do more of and what are we doing about
right - prioritisation
11. www.cultureworksconsulting.com
How we achieve change
• Culture – building from values and those themes
Values and behaviours over procedures and rules
Leadership over Management
Rewarding risk taking over steady as she goes
Sustainable change wave over shallow or tsunami wave
Team focussed moving towards self-governance over centrally controlled silos
Incremental iterative steps informing product delivery over large upfront
planning that is out of date before delivery has begun
Simplicity - Maximising work not done
Communication, Simplicity, Feedback, Courage, Respect
12. www.cultureworksconsulting.com
Agile Culture – high performing teams
• Establishes team at the heart of what we do
• Rigorous prioritisation
• Has high level light-weight planning
• Has detailed delivery planning immediately prior to the
work
• Success is simple to measure
• Drives ownership – the team succeed
• Speed of adoption modulated to speed of acceptance
• Inspect, Adopt, Adapt (Improve)
13. www.cultureworksconsulting.com
Agile and Lencioni are aligned
Programme of workshops
• Prioritisation
“Agile Backlog” – this is an ordered list of most important to least important that also
progresses towards greater granularity at the top versus the bottom
Creating space for performance, deliver when you need it
What comes first, MoSCoW, Weighted Shortest Job First, Cost of Delay
What are we not doing – leadership about saying no
Robust debate on the “backlog” (conflict)
Iterative delivery (commitment)
Delivery of working solutions (accountability / results)
Space allows for entrepreneurial challenge
Allows the “How” doers to dominate appropriately
14. www.cultureworksconsulting.com
Workshop Summary
14
Workshop 1
2 days / off-site
1. GCIndex -how do self and
colleagues act as a team
2. Improving communication
and collaboration –
gamification / practical
3. Agile working; why, what,
how - prioritisation, urgent,
important
4. Measurement, nothing is
measured if it’s not visible
Envisioning 2021
Workshop 2
½ day
Workshop 3
½ day
Workshop 4
1/2 day
• Improving visual display and metrics
• Communication, team and company understanding
• Continuous learning and getting the most from retrospection
• Whole company engagement in change promotion, adoption and
contribution
• Psychological safety, do we achieve it and how do we know
• GCIndex – team roles what have we learnt, what could we still
improve here
• Strengths (Gallup) – why getting people to focus on theirs allows
you to focus on yours and what this brings to team development
15. www.cultureworksconsulting.com
Outline – First 2 day Workshop
Evolution to team centric, communication and collaboration enabled, leadership
driven, continuous learning environment to meet the 10 Goals by March 2020
Event Intent Tools / Actions Outcomes / Measurables
Workshop 1
2 days off-
site
1. Understanding self and
colleagues to get to high
performance
2. How do self and
colleagues act as a teams
from this knowledge
3. Improving
communication and
collaboration
4. Agile working; why, what,
how - prioritisation, how
we should do ours
5. Urgent and Important
6. Measurement, nothing is
measured if it’s not visible
1. GCIndex reports for
individuals and team
2. Gamification for
communication and
collaboration, skills
acquisition e.g. humble
inquiry.
3. How have we looked at top
10, how is this changing us
as a business, team and
individuals
4. Agile working as a tool for
“fast to value” as a team
5. Prioritisation Backlog(s)
and building out from our
Top 10
1. Deeper understanding
of how to collaborate
2. Understanding and
application of no one
size fits all
3. Metrics e.g. Big Visible
Charts of key actions,
Our Key Personas,
Count Down to Big SS/
AW 20 actions
4. Prioritised Backlog(s)
made visible
16. www.cultureworksconsulting.com
After Workshop 1: Consulting
• Ensuring the team holds itself accountable to the changes it said it would adopt
• Communication and collaboration measures that are in place or to be created
and held up to the internal audience as the “feet to the fire”
• How these actions are part of the measurement of progress and change
• Ensure that team members practice psychological safety and humble inquiry
• Is value based prioritisation still being practiced
• Is the entrepreneurial risk taking being recognised and rewarded – super profits
are only achieved if risks are taken - not “head on the block”
• “4 Challenges”:- try something new, drop something that doesn’t work, steady as
she goes with some, accelerate others that are working – not “head on the block”
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17. www.cultureworksconsulting.com
Risk Mitigation
• Briefing on the programme from Luke and agreement as to direction and key
outcomes
• Can commence with the Board or SLT
• Feel the process and adopt at your speed
• Demand and prioritise your needs for subsequent workshops based on need at
the time
• Engage the SLT in the ”how” development and seek to expand their contribution
– how to use the SLT (do you need such a large SLT?)
• Use a “Minimum Viable Change” approach to create a sustainable wave
• A Framework that can be used from the Exec Board through the organisation at
every level
18. www.cultureworksconsulting.com
Summary: Trust, Collaboration, Prioritisation
Feet to the Fire – not head on the block
• Purpose - Demonstrable clarity and consistency of communication
• Continuous learning through
• Collaborative working
• Rigorous prioritisation (MoSCoW)
• Inspect – Adopt – Adapt
• Agile ways of working
• Established reliable, people focussed approaches - GCIndex
• Visible, believable, truly measurable metrics used at all times
• 4 Challenges, try something new, drop something that doesn’t work, steady
as she goes with some, accelerate others that are working
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A Culture that is People and Interactions over Processes and Tools