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Written By
Fahad Mansoor
Leadership
Definition
 Leadership is a process of
social influence which maximizes the efforts of
others toward the achievement of a greater goal.
Leadership stems from social influence, not
authority or power.
Definition of Leader
The person who leads or commands
a group, organization, or country.
Team Leader
Two types of leaders:
Designated – The person assigned to lead
and organize a designated core team,
establish clear goals, and facilitate open
communication and teamwork among team
members
Situational – Any team member who has the
skills to manage the situation at hand
Effective Team Leaders
Organize the team
Articulate clear goals
Make decisions through collective input of members
Empower members to speak up and challenge,
when appropriate
Actively promote and facilitate good teamwork
Are skillful at conflict resolution
Resource Management is…
A strategy for achieving workload balance
within and across teams in a unit
Refers to people, knowledge or information,
materials, and time that can be drawn upon to
accomplish a task
Goal is to prevent work overload situations that
compromise situation awareness and increase the
risk of error
Resource Management
Delegation
 Method of redistributing
tasks or assignments
 Process includes four steps:
 Decide what to delegate
 Decide to whom to
delegate
 Communicate clear
expectations
 Request feedback
Promoting and Modeling Teamwork
Effective leaders cultivate desired team behaviors and
skills through:
 Open sharing of information
 Role modeling and effective cuing of team members to
use prescribed teamwork behaviors and skills
 Constructive and timely feedback
 Facilitation of briefs, huddles, debriefs, and conflict
resolution
Team Events
 Briefs – planning
 Huddles – problem solving
 Debriefs – process improvement
Leaders are responsible to assemble the team
and facilitate team events
But remember…
Anyone can request a brief, huddle, or debrief
Briefs
Planning
Form the team
Designate team roles and
responsibilities
Establish climate and goals
Engage team in short- and
long-term planning
Planning Essentials for Teams
 Leader usually initiates the planning process
 Team members are included in the planning
process
 Team members have a common understanding of
the problem and their roles
Briefing Checklist
Huddle
Problem Solving
 Hold ad hoc, “touch-base”
meetings to regain
situation awareness
 Discuss critical issues
and emerging events
 Anticipate outcomes
and likely contingencies
 Assign resources
 Express concerns
Debrief
Process Improvement
 Brief, informal information exchange and feedback
sessions
 Occur after an event or shift
 Designed to improve teamwork skills
 Designed to improve outcomes
 An accurate reconstruction of key events
 Analysis of why the event occurred
 What should be done differently next time
Debrief Checklist
Facilitating Conflict Resolution
 Effective leaders facilitate conflict resolution techniques
through invoking:
 Two-Challenge rule
 DESC script
 Effective leaders also assist by:
 Helping team members master conflict resolution
techniques
 Serving as a mediator
Leadership
Teamwork Actions
 Empower team members to speak freely
and ask questions
 Use resources efficiently to maximize
team performance
 Balance workload within the team
 Delegate tasks or assignments, as appropriate
 Conduct briefs, huddles, and debriefs
 Use conflict resolution techniques
(i.e., Two-Challenge rule and DESC script)
Leadership

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Leadership

  • 1.
  • 4. Definition  Leadership is a process of social influence which maximizes the efforts of others toward the achievement of a greater goal. Leadership stems from social influence, not authority or power.
  • 5. Definition of Leader The person who leads or commands a group, organization, or country.
  • 6.
  • 7. Team Leader Two types of leaders: Designated – The person assigned to lead and organize a designated core team, establish clear goals, and facilitate open communication and teamwork among team members Situational – Any team member who has the skills to manage the situation at hand
  • 8. Effective Team Leaders Organize the team Articulate clear goals Make decisions through collective input of members Empower members to speak up and challenge, when appropriate Actively promote and facilitate good teamwork Are skillful at conflict resolution
  • 9. Resource Management is… A strategy for achieving workload balance within and across teams in a unit Refers to people, knowledge or information, materials, and time that can be drawn upon to accomplish a task Goal is to prevent work overload situations that compromise situation awareness and increase the risk of error
  • 11. Delegation  Method of redistributing tasks or assignments  Process includes four steps:  Decide what to delegate  Decide to whom to delegate  Communicate clear expectations  Request feedback
  • 12. Promoting and Modeling Teamwork Effective leaders cultivate desired team behaviors and skills through:  Open sharing of information  Role modeling and effective cuing of team members to use prescribed teamwork behaviors and skills  Constructive and timely feedback  Facilitation of briefs, huddles, debriefs, and conflict resolution
  • 13. Team Events  Briefs – planning  Huddles – problem solving  Debriefs – process improvement Leaders are responsible to assemble the team and facilitate team events But remember… Anyone can request a brief, huddle, or debrief
  • 14. Briefs Planning Form the team Designate team roles and responsibilities Establish climate and goals Engage team in short- and long-term planning
  • 15. Planning Essentials for Teams  Leader usually initiates the planning process  Team members are included in the planning process  Team members have a common understanding of the problem and their roles
  • 17. Huddle Problem Solving  Hold ad hoc, “touch-base” meetings to regain situation awareness  Discuss critical issues and emerging events  Anticipate outcomes and likely contingencies  Assign resources  Express concerns
  • 18. Debrief Process Improvement  Brief, informal information exchange and feedback sessions  Occur after an event or shift  Designed to improve teamwork skills  Designed to improve outcomes  An accurate reconstruction of key events  Analysis of why the event occurred  What should be done differently next time
  • 20. Facilitating Conflict Resolution  Effective leaders facilitate conflict resolution techniques through invoking:  Two-Challenge rule  DESC script  Effective leaders also assist by:  Helping team members master conflict resolution techniques  Serving as a mediator
  • 22. Teamwork Actions  Empower team members to speak freely and ask questions  Use resources efficiently to maximize team performance  Balance workload within the team  Delegate tasks or assignments, as appropriate  Conduct briefs, huddles, and debriefs  Use conflict resolution techniques (i.e., Two-Challenge rule and DESC script)