This document discusses what makes great leadership. It states that emotional intelligence, rather than IQ or technical skills, is key to great leadership. Emotional intelligence includes self-awareness, self-control, motivation, empathy, and social skills. While genetics play a role, emotional intelligence can be improved through experience, practice, and feedback. Effective leaders focus on opportunities rather than problems, think collaboratively, and are accountable for results. Great leadership is needed most during tough challenges and requires setting direction, engaging people, and regulating distress.

1. Leadership
WHAT MAKES GREAT LEADERSHIP?

2. Great Leadership is not about elevated
IQ or technical skills, but rather
emotional intelligence. Self-awareness- Knowing personal
strengths and weaknesses, drives,
values and one impact over
others
 Self-control – managing disruptive
impulses, mood and behavior
 Motivation-appreciating
achievement for its own sake
 Empathy- understanding other
people’s emotional makeup
 Social skills- building rapport with
others to align them behind the
fulfillment of goals within the
assigned path

3. Leaders and EQ
 While we are all born with some level of emotional skills. We can
improve this ability through persistence, practice, repetition and
engaging colleagues or coaches
 EQ is proven to be twice as important as IQ and technical skills
 The senior the position the more valuable is this skill in total
perceived leadership effectiveness
 The higher the leader EQ, the better performance of his reports.

4. Are leaders born or made?
Genetics or experiences?
 Scientific studies strongly suggests that genetics have a huge role.
However, nurture plays a huge role as well.
 EQ is improved with age, experiences and it’s best learned through
extended practice and feedback.
 To improve EQ one have to break old behavioral habits and
establish new ones
 EQ means truly listening and respecting everyone views regardless
of statues, gender, origins or affiliations.

5. How to learn it?
 EQ means learning daily from personal and others mistakes as well
as capture lessons from drawbacks, successes and experiences
 EQ cannot improve in the absence of sincere desire and concerted
effort towards betterment
 Time and continual practice is a must. A brief seminar won’t have
much impact nor a how-to-manual
 Total dedication, strong desire and enthusiasm can serve as a
guidepost towards development of emotional intelligence

6. What makes effective leaders?
 They do what needs to be done
 They ask what is the right thing to do?
 They develop solid action plan
 They have total ownership over their decisions
 They take responsibility for critical communications
 They are primarily focused on opportunities rather than the
problems
 They think in term of We rather than I
 They run and expect results out of their productive meetings

7. Leaders characteristics
 Leadership isn’t about charisma, talent, or any unique ingredients.
 Great leaders have different attitudes, personalities, values and
strengths. Some are extroverted, others are reclusive. Some are
easygoing, others are controlling. Some are analytical others are
visionary. They do also come in all shapes and forms
 Leadership is all about accountability and the discipline to apply
consistently the right knowledge in making the right decisions that
affect others actions which create value throughout the
organization

8. Leadership versus Management
 Leadership is all about coping with rapid change, while
management is all about coping with complexity
 Leadership involves setting direction while management involves
planning and budgeting
 Leadership involves aligning people while management involves
organizing and staffing
 Leadership provides motivation, while management provides
control and solves problems

9. Toughest challenges require great
leadership
 During toughest challenges, such as shifting markets, emerging
technologies and intense competition, leaders will engage people
collective intelligence
 Leaders will draw issues out rather than suppress conflict. True
leadership allow people to feel the sting of reality rather than hide
it. Integrity is paramount during economic storms
 Leaders will move to action by mobilizing people around their vision.
They will also regulate the distress level, while maintaining disciplined
team attention. Finally, they will encourage communication and will
encourage risk-taking and responsibility.

10. Leader's responsibilities
 Direction-Define problems and provide solutions
 Protection- shield the organization from external threats
 Orientation- clarify roles and responsibilities
 Managing conflict- restore order based on need
 Shaping norms- maintain and challenge unproductive norms