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5 steps to implement a ‘winning’ strategy
“Strategy must have continuity. It can’t be constantly reinvented”
Michael Porter
Road to implement ‘winning’ strategy
Define your
bounderies
Set your
goals
Formulate
your
strategy
Align your
organization
Commit
your
organization
17/08/2014 Copyright by Laumacon b.v.b.a. 2
Step 1:
Define your bounderies
“Action without vision is only passing time, vision without action is
merely daydreaming, but vision with action can change the world”
Nelson Mandela
Shared values
What are the basic beliefs that we share as an organization?
 Values are
 Beliefs that our organization’s
members hold in common
 Endeavor to put into practice
 Values guide your organization’s members
in performing their work
 Adherence to the organization’s values,
“Walk the talk”, foster individual and
organizational integrity
17/08/2014 Copyright by Laumacon b.v.b.a. 4
Vision
What will success look like?
 Describe your vision
 Begins with intuition and ideas
 Evolves through discussion
 Results in a shared sense of
direction and motivation
 A vision
 Is compelling
 Challenges and inspires the group
 Focuses first on the client
 Describes what the organization
looks like when functioning
effectively
17/08/2014 Copyright by Laumacon b.v.b.a. 5
Mission
Why do we exist?
 Sentence that describes the end
result
 An infinative that indicates a
change in status
 An identification of the problem
or condition to be changed
 A description of the primary means
used to accomplish the purpose
17/08/2014 Copyright by Laumacon b.v.b.a. 6
Step 2:
Determine your objective
“Sound strategy starts with having the right goal”
Michael Porter
Determine your long-term aims
Service Social
Profit Growth
 Timeline of 3 – 5 years
 4 general areas:
 Services: improving customer service
satisfaction or retention
 Social: focus on giving back to the
community
 Profit: increase profits by a certain
percentage
 Growth: expension of the company
17/08/2014 Copyright by Laumacon b.v.b.a. 8
Evaluate your corporate assets
Available
assets
Missing
assets
 Evaluate your company’s tangible and
non-tangible assets
 Keep the assets that can strengthen
your company
 Identify the missing assets to achieve
your goals
 Desinvest the assets that you to no
longer neer to achieve your goals
17/08/2014 Copyright by Laumacon b.v.b.a. 9
Step 3:
Formulate your ‘winning’ strategy
“Strategy is about making choices, trade-offs; it’s about deliberately
choosing to be different.”
Michael Porter
Who do you serve?
 Define your target market
 Identify bases of segmenting
 Develop profiles of resulting
segments
 Develop measures of segment
attractiveness
 Select target segments
Competitive
rivalry
within
segment
Threat of
new
entrants
Bargaining
power of
Buyers
Threat of
substitutes
Bargaining
power of
Suppliers
What do you provide?
High-end
Specialist
High-end
Generalist
Low-end
Specialist
Low-end
Generalist
 Specialist Vs. Generalist:
 Do you offer a wide range of
services/products in your market?
 Do you offer a limited selection of
services/products in depth in your
market?
 High-end Vs. Low-end:
 Do you offer the best
products/services?
 Do you offer products/services that
are good enough?
17/08/2014 Copyright by Laumacon b.v.b.a. 12
What is your value proposition?
3 3
5
3
4
5
4
3 3 33 3 3
4
5
PRICE ACCESS PRODUCT SERVICE CONNECT
Competitive Value Line Overview
Competitor A Competitor B You
 ‘Best’: Consumer seeks the company
 ‘Better’: Consumer prefers the
company
 ‘Good’: Consumer accepts the
company
 ‘Failing’: Unacceptable to consumer
 Be different from your competitors
value proposition
 Prevent “me too”-syndrome
 Dominate on one, Differentiate on
one and be acceptable on other
value dimension
17/08/2014 Copyright by Laumacon b.v.b.a. 13
Source: Crawford and Mathews (2001)
How do you deliver?
Value
Disciplines
Product
Leadership
Operational
Excellence
Customer
Intimacy
 Consists of all of your resources and
capabilities to deliver your value
proposition
 Reveils the underlying logic that
explains how to deliver value to the
customer
 What do you own and do in
operational and managerial terms
17/08/2014 Copyright by Laumacon b.v.b.a. 14
Source: Treacy and Wiersema – Value Disciplines
Link between value proposition and operating model
17/08/2014 Copyright by Laumacon b.v.b.a. 15
Best price
Best access
Best product
Best service
Best connectivity
Operational Excellence
Product Leadership
Customer Intimacy
Source: Kurt Verweire – Strategy Implementation (2014)
Step 4:
Align your organization to your strategy
“Strategy without execution is halucination.”
Karl Moore
Align your processes with your operational model
17/08/2014 Copyright by Laumacon b.v.b.a. 17
Direction & Goal
Setting
Operational
Processes
Support
Processes
Evaluation &
Control
Organizational
behavior
Prioritize your activities across the different areas
17/08/2014 Copyright by Laumacon b.v.b.a. 18
ShortTermMiddleTermLongTerm
Goal & Direction
Setting
Operational Support Evaluation & Control Organizational
Behavior
Step 5:
Ensure organization commitment
“Commitment is an act, not a word.”
Jean-Paul Sartre
Levels of organizational commitment
17/08/2014 Copyright by Laumacon b.v.b.a. 20
Direction & Goal
Setting
Operational
Processes
Support
Processes
Evaluation &
Control
Organizational
behavior
Level 1: Entrepreneurial organization
Level 2: Structured organization
Level 3: Aligned organization
Level 4: Connected organization
Source: Kurt Verweire – Strategy Implementation (2014)
Strategy implementation at four different organizations
Direction & Goal
Setting
Operational Support Evaluation &
Control
Organizational
Behavior
Entrepreneurial
organization
Planning is nonexistent.
No clear vision, no
strategy
Processes are isolated
tasks providing an
immediate answer to a
request or problem
No clear support
processes created.
No systematic data-
gathering. Ad hoc
performance measures
collected.
Autocratic leadership, no
formal HR systems yet.
Structured
organization
Planning is financial or
operational.
No clear strategic
choices made
Few key processes are
documented. Local
improvement initiatives.
Support structure built
up gradually.
Control through an
operational budget.
Diagnostic control.
Functionally structured
organization with formal
HR systems and
processes.
Connected
organization
Strategic choices are
made on the competitive
arena and theme
The process flow is
defined and
implemented. There is
process control.
Support processes are
formal and powerful.
Focus on streamlining
interfaces between
departments.
Key performance
indicators are indentified
and measured.
Teamwork across
deparments. Middle
management involved in
strategy discussions.
Committed
organization
Vision and mission live
within the organization.
Values are internalized
by all employees
Processes are tracked
and improved
continuously.
Supporting activities are
integrated within
operational processes.
Performance is
extensively monitored,
even at individual elvel.
Control is used to learn.
Responsibilities and
authorities assigned to
the lowest hierarchical
level. The organization of
self-directing teams.
17/08/2014 Copyright by Laumacon b.v.b.a. 21
Source: Kurt Verweire – Strategy Implementation (2014)
SELF
Strategy Execution & Leadership
Framework
Use the SELF canvas to do it yourself
Strategy Execution Leadership Framework
Align your committed organization to your strategy
Goal & Direction
Setting
Operational Support
Contrl &
Evaluation
Organizational
Behavior
Shortterm
(quickwins)
MiddletermLongterm
Laumacon b.v.b.a.
Sint Gommarusstraat 39
2800 Mechelen
Belgium
info@laumacon.be
BTW BE0508.694.328
Eric Lauwers
Managing Director
Tel: +32 (0)471 86 46 13
eric.lauwers@laumacon.be
Twitter: @ericlauwers
For more information
17/08/2014 Copyright by Laumacon b.v.b.a. 25

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5 steps to implement winning strategy

  • 1. 5 steps to implement a ‘winning’ strategy “Strategy must have continuity. It can’t be constantly reinvented” Michael Porter
  • 2. Road to implement ‘winning’ strategy Define your bounderies Set your goals Formulate your strategy Align your organization Commit your organization 17/08/2014 Copyright by Laumacon b.v.b.a. 2
  • 3. Step 1: Define your bounderies “Action without vision is only passing time, vision without action is merely daydreaming, but vision with action can change the world” Nelson Mandela
  • 4. Shared values What are the basic beliefs that we share as an organization?  Values are  Beliefs that our organization’s members hold in common  Endeavor to put into practice  Values guide your organization’s members in performing their work  Adherence to the organization’s values, “Walk the talk”, foster individual and organizational integrity 17/08/2014 Copyright by Laumacon b.v.b.a. 4
  • 5. Vision What will success look like?  Describe your vision  Begins with intuition and ideas  Evolves through discussion  Results in a shared sense of direction and motivation  A vision  Is compelling  Challenges and inspires the group  Focuses first on the client  Describes what the organization looks like when functioning effectively 17/08/2014 Copyright by Laumacon b.v.b.a. 5
  • 6. Mission Why do we exist?  Sentence that describes the end result  An infinative that indicates a change in status  An identification of the problem or condition to be changed  A description of the primary means used to accomplish the purpose 17/08/2014 Copyright by Laumacon b.v.b.a. 6
  • 7. Step 2: Determine your objective “Sound strategy starts with having the right goal” Michael Porter
  • 8. Determine your long-term aims Service Social Profit Growth  Timeline of 3 – 5 years  4 general areas:  Services: improving customer service satisfaction or retention  Social: focus on giving back to the community  Profit: increase profits by a certain percentage  Growth: expension of the company 17/08/2014 Copyright by Laumacon b.v.b.a. 8
  • 9. Evaluate your corporate assets Available assets Missing assets  Evaluate your company’s tangible and non-tangible assets  Keep the assets that can strengthen your company  Identify the missing assets to achieve your goals  Desinvest the assets that you to no longer neer to achieve your goals 17/08/2014 Copyright by Laumacon b.v.b.a. 9
  • 10. Step 3: Formulate your ‘winning’ strategy “Strategy is about making choices, trade-offs; it’s about deliberately choosing to be different.” Michael Porter
  • 11. Who do you serve?  Define your target market  Identify bases of segmenting  Develop profiles of resulting segments  Develop measures of segment attractiveness  Select target segments Competitive rivalry within segment Threat of new entrants Bargaining power of Buyers Threat of substitutes Bargaining power of Suppliers
  • 12. What do you provide? High-end Specialist High-end Generalist Low-end Specialist Low-end Generalist  Specialist Vs. Generalist:  Do you offer a wide range of services/products in your market?  Do you offer a limited selection of services/products in depth in your market?  High-end Vs. Low-end:  Do you offer the best products/services?  Do you offer products/services that are good enough? 17/08/2014 Copyright by Laumacon b.v.b.a. 12
  • 13. What is your value proposition? 3 3 5 3 4 5 4 3 3 33 3 3 4 5 PRICE ACCESS PRODUCT SERVICE CONNECT Competitive Value Line Overview Competitor A Competitor B You  ‘Best’: Consumer seeks the company  ‘Better’: Consumer prefers the company  ‘Good’: Consumer accepts the company  ‘Failing’: Unacceptable to consumer  Be different from your competitors value proposition  Prevent “me too”-syndrome  Dominate on one, Differentiate on one and be acceptable on other value dimension 17/08/2014 Copyright by Laumacon b.v.b.a. 13 Source: Crawford and Mathews (2001)
  • 14. How do you deliver? Value Disciplines Product Leadership Operational Excellence Customer Intimacy  Consists of all of your resources and capabilities to deliver your value proposition  Reveils the underlying logic that explains how to deliver value to the customer  What do you own and do in operational and managerial terms 17/08/2014 Copyright by Laumacon b.v.b.a. 14 Source: Treacy and Wiersema – Value Disciplines
  • 15. Link between value proposition and operating model 17/08/2014 Copyright by Laumacon b.v.b.a. 15 Best price Best access Best product Best service Best connectivity Operational Excellence Product Leadership Customer Intimacy Source: Kurt Verweire – Strategy Implementation (2014)
  • 16. Step 4: Align your organization to your strategy “Strategy without execution is halucination.” Karl Moore
  • 17. Align your processes with your operational model 17/08/2014 Copyright by Laumacon b.v.b.a. 17 Direction & Goal Setting Operational Processes Support Processes Evaluation & Control Organizational behavior
  • 18. Prioritize your activities across the different areas 17/08/2014 Copyright by Laumacon b.v.b.a. 18 ShortTermMiddleTermLongTerm Goal & Direction Setting Operational Support Evaluation & Control Organizational Behavior
  • 19. Step 5: Ensure organization commitment “Commitment is an act, not a word.” Jean-Paul Sartre
  • 20. Levels of organizational commitment 17/08/2014 Copyright by Laumacon b.v.b.a. 20 Direction & Goal Setting Operational Processes Support Processes Evaluation & Control Organizational behavior Level 1: Entrepreneurial organization Level 2: Structured organization Level 3: Aligned organization Level 4: Connected organization Source: Kurt Verweire – Strategy Implementation (2014)
  • 21. Strategy implementation at four different organizations Direction & Goal Setting Operational Support Evaluation & Control Organizational Behavior Entrepreneurial organization Planning is nonexistent. No clear vision, no strategy Processes are isolated tasks providing an immediate answer to a request or problem No clear support processes created. No systematic data- gathering. Ad hoc performance measures collected. Autocratic leadership, no formal HR systems yet. Structured organization Planning is financial or operational. No clear strategic choices made Few key processes are documented. Local improvement initiatives. Support structure built up gradually. Control through an operational budget. Diagnostic control. Functionally structured organization with formal HR systems and processes. Connected organization Strategic choices are made on the competitive arena and theme The process flow is defined and implemented. There is process control. Support processes are formal and powerful. Focus on streamlining interfaces between departments. Key performance indicators are indentified and measured. Teamwork across deparments. Middle management involved in strategy discussions. Committed organization Vision and mission live within the organization. Values are internalized by all employees Processes are tracked and improved continuously. Supporting activities are integrated within operational processes. Performance is extensively monitored, even at individual elvel. Control is used to learn. Responsibilities and authorities assigned to the lowest hierarchical level. The organization of self-directing teams. 17/08/2014 Copyright by Laumacon b.v.b.a. 21 Source: Kurt Verweire – Strategy Implementation (2014)
  • 22. SELF Strategy Execution & Leadership Framework Use the SELF canvas to do it yourself
  • 24. Align your committed organization to your strategy Goal & Direction Setting Operational Support Contrl & Evaluation Organizational Behavior Shortterm (quickwins) MiddletermLongterm
  • 25. Laumacon b.v.b.a. Sint Gommarusstraat 39 2800 Mechelen Belgium info@laumacon.be BTW BE0508.694.328 Eric Lauwers Managing Director Tel: +32 (0)471 86 46 13 eric.lauwers@laumacon.be Twitter: @ericlauwers For more information 17/08/2014 Copyright by Laumacon b.v.b.a. 25